Search...

Sandon House

Market Street, Mossley, Ashton-under-Lyne, Greater Manchester OL5 0JG
HC-One Logo
Jobs
Sandon House logo
Sandon House, Ashton-under-Lyne
Sandon House, Ashton-under-Lyne
Sandon House, Ashton-under-Lyne

Nestled within the centre of the small town of Mossley, in Greater Manchester, Sandon House care home is a warm and welcoming setting offering personalised residential and residential dementia care to older people.

The tastefully decorated care home has a host of places where residents can socialise, relax and be taken care of, from the range of comfortable en-suite rooms, suited to everyone's tastes, to the hairdressing salon where residents...  

Care Provided by Sandon House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Convalescent Care

Facilities

  • Lift
  • Gardens

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,081From £1,189
Residential Dementia CareFrom £1,131From £1,244

Contact Sandon House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lynne Campbell (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (42)

Sandon House Reviews (64)

Submit a Review
9.6

Sandon House has a Review Score of 9.6 (9.552) out of 10, based on 12 reviews in the last 2 years. Over all time Sandon House has 64 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Sandon House
Loading...
Showing 64 reviews matching selected criteria
Review from Iain K (Son of Resident) published on 26 March 2024 Submitted via Postal Card
Overall Experience

We are so pleased to have placed my dad in the care of Sandon House. The staff have made a difficult time much easier for me and my family. To have our dad safe and secure is a massive weight from our shoulders. I can't thank all the staff enough. There are plenty of activities and the food is great. We would thoroughly recommend Sandon House and the HC-One team to anyone looking to place a relative into residential care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S F (Daughter of Resident) published on 12 March 2024 Submitted via Postal Card
Overall Experience

I cannot rate Sandon House highly enough. All the staff are kind, loving and caring and treat all the residents with respect. I am more than happy with all aspects of my mother's care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A S (Son of Resident) published on 12 March 2024 Submitted via Postal Card
Overall Experience

Staff always helpful and treat residents as individuals. It's nice to see activities done.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janet M (Daughter of Resident) published on 10 November 2023 Submitted via Postal Card
Overall Experience

Mum requires lots of help as she is not mobile and has been on bed rest. The carers have been so good with her, moving, hoisting and explaining what they are doing. It takes a lot of time and patience, which I am pleased to say, she is getting.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C R (Friend of Resident) published on 12 October 2023 Submitted via Postal Card
Overall Experience

The staff at Sandon House are just wonderful! Kind, considerate, respectful and patient. Everyone really cares about the residents and it shows. The staff work so hard but are always compassionate and attentive. Thank you! You are all real life angels.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Melanie C (Daughter of Resident) published on 13 June 2023 Submitted via Postal Card
Overall Experience
Mum has been a temporary resident since February 2023. She has been welcomed by staff and residents, is well looked after and seems happy in herself. The food always looks really good, and they have a choice each mealtime.

The only thing that is negative is that residents go into other residents' rooms and take things, but I don't suppose that can be helped. The staff always locate things when they know.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from V B (Daughter of Resident) published on 19 January 2023 Submitted via Postal Card
Overall Experience

The heating was turned down before Christmas and is still too low for vulnerable people to be sat in all day. I know blankets have been distributed, albeit crocheted ones. Residents are rubbing their arms to get warm. One resident even asked me to report the home because they were cold. I am repeatedly requesting my mother have socks, slippers and extra clothing above the waist to keep her warm. Even I kept my jacket on in the lounge on my last visit.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Sandon House

Thank you for your review. We value all feedback as this helps us to improve our service where required. HC-One would like to sincerely apologise that your experience with the staff has caused you concern. We strive to offer kind, safe care, and we would welcome the opportunity, should you so wish,...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Maureen N (Resident / Service User) published on 19 January 2023 Submitted via Postal Card
Overall Experience

First look at Sandon was a warm and friendly atmosphere. Felt safe and very well looked after. Rooms are comfortable and very clean. Nightly checks to make sure I was ok. Reaction to the call button was never long, and always glad to help regardless of what time it was. The food was very nice, variety and happy to make something if main meals not wanted. Dining and TV room comfortable and social. Quiet room for reading.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S N (Daughter of Resident) published on 19 January 2023 Submitted via Postal Card
Overall Experience

On the original visit, we were escorted, shown around and introduced to the staff, then asked/allowed to freely walk around. This highlighted nothing to hide. Once in residence, the patience, respect and dignity of all residents were unconditional and caring from all the staff. Made our family at ease and happy in the emotional, heartbreaking decision to put Mum in care. Only wish we had done it sooner. Apologise

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C T (Daughter of Resident) published on 19 January 2023 Submitted via Postal Card
Overall Experience

After viewing a number of care homes in the local area, Sandon House was recommended. We visited and were shown around, and first impressions were how friendly the staff were and how happy the residents seemed. We met the activities coordinator and were impressed by the range of activities for all abilities. The home is very clean, bright and well-maintained. As soon as Mum arrived, she said she felt at home! Although only a temporary respite visit, she was made to feel welcome and, more importantly, cared for and cared about. Would definitely recommend this care home and will be booking Mum in again for respite when needed. Thank you to everyone who made her stay there so wonderful - it was a joy to see her so happy!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G B (Friend of Resident) published on 5 January 2023 Submitted via Postal Card
Overall Experience

Very nice home. The activity coordinator is excellent and arranges lots of things in the home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from V M (Friend of Resident) published on 5 January 2023 Submitted via Postal Card
Overall Experience

Lovely home. Friendly staff who are very caring. Activities arranged and trips out.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E W (Daughter of Resident) published on 27 October 2022 Submitted via Website
Overall Experience

My mother has only been in Sandon House just short of two weeks from moving from a previous care home where the level of care towards my mum left a lot to be desired from her being left in her room daily to being not allowed to walk and confined to a wheelchair. Since my mum has been at Sandon, she has never been left in her room, is interacting with others and is now walking - the difference in two weeks is absolutely amazing. Also, the staff are very warm, welcoming and caring and are always on hand to help with anything and keep us regularly updated on Mum's wellbeing. We have been made to feel so at ease now Mum is in the best place she could ever be. The whole of the staff should be proud of themselves and a great credit to the care system. I would highly recommend Sandon House for the care of anyone's loved one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J C (Daughter of Resident) published on 24 October 2022 Submitted via Website
Overall Experience
My mum has been a resident of Sandon House for almost 12 months, during which time her dementia has progressed rapidly.
Unfortunately, I do not live locally, so in between visits, I depend heavily on the information and support I receive from the staff. There has never been a time when staff have not been able to give me accurate and useful information over the phone, and this has been invaluable.
I am always touched by the genuine care and affection the staff have for my mum and for other residents too.
In spite of her restricted diet, the kitchen produces hot and tasty meals for her every day with additional supplements to help her maintain her health as much as possible.
Rooms are small but functional and always clean, and so are the lounges. The bedding is clean, but fitted sheets would give more comfort.
Personal clothes can get lost and often shrink in tumble driers, but with so many residents, they do well.

No one wants a relative in a care home, but if necessary, you couldn't do better.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Julie T (Daughter-in-law of Resident) published on 7 October 2022 Submitted via Website
Overall Experience

Put my mother-in-law in Sandon House in May. My mistake, her basic care needs have not been met in my opinion. She has bad bruises which I never new about until she went to A&E. More and more falls, 2 unwitnessed. Fell at 3 am in the lounge, got a voicemail at 4.30 am, got up for work, listened to voicemail at 7 am got to home at 7.45 am. She was on the floor in the middle of the corridor where she had been since 3 am, freezing cold. No one thought to get her a blanket, basic common sense to me. She had already broken her arm 4 weeks prior and now broken ribs too. Staff was not clear on painkillers given when paramedics arrived 6 hrs later, having rang them myself again they were there within 20 minutes. During her time at Sandon House, I witnessed lots of residents falling out of chairs and staff ignoring them. In my opinion, the manageress seems uninterested about the concerns raised. The social worker has been excellent with safeguarding issues and is following up on 4 issues. She is not going back there again.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Sandon House

Thank you for your review, we value all feedback as this helps us to improve our service where required. HC-One would like to sincerely apologise that your experience with one of our homes has caused you concern. We strive to offer kind, safe care and would like to thank you for the opportunity to discuss your concerns in person.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Jackie H (Daughter of Resident) published on 14 July 2022 Submitted via Website
Overall Experience

Both of our parents have been residents at Sandon House. They initially arrived for respite in December 2020 during the difficult Covid time. We can honestly say that from the minute they arrived, we knew that they would be cared for in the same way we would care for them. They both became full-time residents soon after. We had so much support from all of the staff whilst we were not able to visit them due to the restrictions in place. Once we could finally visit them, we understood why both Mum and Dad were so happy and settled as it was just like home from home for them. Sadly we have recently lost our dad, and the love and compassion we received from all have been amazing. Mum has dementia, but we don't need to worry that she is now there on her own as she has all the amazing staff around her. We now consider all at Sandon House as our extended family and will always be truly grateful not only for how they have looked after Mum and Dad but for also all the support that we have received.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sylvia B (Respite Resident) published on 14 July 2022 Submitted via Postal Card
Overall Experience

I came for respite in a great deal of pain. The staff have treated me with respect and kindness. Would recommend this facility to others.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael J (Stepson of Resident) published on 26 January 2022 Submitted via Postal Card
Overall Experience

The level of care, commitment and dedication shown to my stepfather was both exemplary and outstanding. Throughout his five months at Sandon House, I was informed of changing circumstances and received proportionate advice. All members of staff from management to cleaners and site staff I would want to include in this. I was fortunate to be at the home when my stepfather died; the care staff that night were incredibly considerate and caring. I highly recommend Sandon House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paula J (Granddaughter of Resident) published on 8 September 2021 Submitted via Postal Card
Overall Experience

My grandma seems happy living at Sandon House. She always comments that she is well looked after and had no complaints. Arranging activities throughout lockdown was obviously very limited, but I know she is wanting to get out into the fresh air more.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John D (Husband of Resident) published on 8 September 2021 Submitted via Postal Card
Overall Experience

Since my wife went into care at Sandon House, her care has been everything that she needed (and I could not provide). She is so settled and seemingly happy that I cannot praise the home and staff highly enough. They have my sternal thanks and gratitude.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 December 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (14) & Events (0)

News
  • 06 Jan 2026

    HC-One’s Sandon House Care Home in Mossley, Tameside, Greater Manchester, is celebrating a remarkable milestone as two valued colleagues, Wellbeing Coordinator Louise Schofield and Housekeeper Ariel Balena, each mark 20...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 20 Nov 2024

    HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...

Upcoming Events

There are no upcoming events for Sandon House.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Sandon House.

Meet the Team (1)

Lynne Campbell
Lynne CampbellJob Title:Home ManagerJoined: 2016
Introducing Lynne Campbell

Home Manager at Sandon House, Mossley

What does ‘kindness’ mean to you?

“I believe that kind care means showing that each job is just as important as the one before and always having a smile for people.”

Lynne has gained a number of years’ experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Lynne joined Sandon House as Home Manager as she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Sandon House.

When asked what she enjoys most about her role, Lynne remarked: “I just love it when the Residents make me smile.”

Away from work, Lynne enjoys a wide range of pastimes including competing across the UK in a brass band and watching Manchester City Women’s football team.

If you would like to find out more information about Sandon House, Lynne has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sandon House to verify any information. View our terms and conditions. Sandon House has an Enhanced Service -more info.