Sunnyside

Very pleased with the way she is looked after.

Since my relative was admitted to Sunnyside in July this year, I cannot believe how he has settled into Sunnyside which has given me and my family so much relief knowing he is cared for so well by all the staff.

My mum has been in the care home since January 21. I find the staff in general very helpful, they are very polite and listen to our requirements. I am happy with the situation of my mum.

My mum has only been in Sunnyside for a short time, but already I feel she is safe and being well looked after. Although due to the COVID restrictions I haven’t been on a tour of the home, I feel it doesn't matter because I get such good feelings whenever I visit, about the care and attention she is getting, and she’s settling in well. The manager there is so helpful and is always available to talk to whenever I phone, she has allayed any worries I have. The staff I have met already are a credit to the home and go over and above to provide care in a professional and patient manner. I now sleep well at night which I haven’t done for months and months.

Staff are brilliant, care home looks beautiful. Seen everyone interacting well. Visited Mum after a very long year of waiting; she looks great and has put weight on.

The staff are very friendly. Any information I need the staff share with me. I am very happy with Sunnyside.

Very informative staff who keep me informed of any developments during the pandemic and restricted visiting etc.

My mum has been a resident at Sunnyside for 3 years. The standard of care she has received has been outstanding. Every member of staff that I have had contact with have been professional, kind, compassionate and extremely patient. I can rest easy in the knowledge that my mum is safe, clean and very well cared for. Communication between Sunnyside and myself is also excellent.

My mum receives support and help from very friendly staff. All residents have been extremely safe and protected during Covid19. If you ring the home, staff have time to answer any queries and are both reassuring and caring people. My mum says she has a variety of nice, enjoyable meals.

I’d like to thank the lovely staff who cared so well for my mum during the last months and weeks of her life. Especially the carer who sat with her as she passed away. There are many other members of staff worthy of a mention. Mum especially had a soft spot for two in particular and the manager and lady in the office were so supportive and friendly. This home isn’t posh but it’s warm and homely, clean with good food.

Even as busy as they are on Friday and whenever we visited, the staff could not do enough for us.

The staff are fantastic and extremely caring, helpful, professional and a credit to the company. The level of care my nana is given is exceptional and she is extremely happy at Sunnyside. The staff keep our family informed on my nana's daily routine. As a family, we feel very comforted that my nana is being very well cared for when we are not around and the way she is with staff and they are with her is very comforting. The only negative is I think the staff are very understaffed.

I know my mum is in safe hands at Sunnyside.

The staff are extremely helpful and attentive to mum's needs. Overall I am happy mum is being looked after so well.

My mother has been a resident here for 2 weeks now and has settled in very well. It was a very anxious time but the staff and manager have made us all feel welcome and I know my mother is in a safe and happy environment and is being cared for.

Beautifully decorated and clean, comfortable. Friendly, helpful staff. Cousin settled and smart.

I am happy for my mum to stay here for I know she will be safe and well looked after.

I find the care home to be very friendly, clean and the staff extremely pleasant, motivated and organised and treat the residents with dignity and respect. I feel my mum is settled here and I know that she will be safe and cared for.

Well done to all concerned.

Having travelled down from Edinburgh to see my mum in her new surroundings I can safely say I can go back home in the knowledge that my mum is very happy and well looked after. I last saw my mum about August time and she was definitely not too good. Since I arrived last Thursday I cannot believe the change in her. She has had a constant smile and really enjoys living here. I am so grateful to the staff and management for doing a wonderful job. Thank you all so much.