Conveniently located four miles east of Manchester, just outside Droylsden, Sunnyside Care Home offers personalised residential and dementia care for older people.
A warm and friendly care home, with a range of comfortable en-suite bedrooms to choose from. The home has a range of amenities, including the use of a minibus, which is often used to take residents on day trips to explore the local area.
Sunnyside features a range of...
Conveniently located four miles east of Manchester, just outside Droylsden, Sunnyside Care Home offers personalised residential and dementia care for older people.
A warm and friendly care home, with a range of comfortable en-suite bedrooms to choose from. The home has a range of amenities, including the use of a minibus, which is often used to take residents on day trips to explore the local area.
Sunnyside features a range of inviting dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day by providing an enjoyable experience for all residents and their loved ones.
By getting to know each resident at Sunnyside, colleagues take pride in encouraging everyone to take an active part in life at the home. Whether participating in the popular wellbeing and activities programme or embracing quieter times, staff are committed to helping residents lead their best lives.
Community is an integral part of life at Sunnyside, and the team is dedicated to supporting residents in building strong relationships in the Droylsden neighbourhood by organising events with local schools, charities, and businesses in the area.
The professional care team is on hand to help new residents and their families settle into life at Sunnyside. The experienced and friendly Home Manager leads the team at Sunnyside and provides the highest standard of care to all residents.
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Sunnyside has a Review Score of 8.4 (8.403) out of 10, based on 4 reviews in the last 2 years.
Over all time Sunnyside has 73 reviews.
Rooms viewed prior to relative taking up residence was not the standard they actually received. Food is an issue - over seasoned. Meat (on roast dinners) more often than not are tough, my father in law unable to cut it/chew it. Heating often too high, paying for heating and then opening windows to...
Rarely see manager and do not always get feedback to our questions.
Thank you for your review, we value all feedback as this helps us to improve our service where required. We are sorry that you have expressed dissatisfaction with areas within the home. Rooms shown upon walk around are kept vacant so that families can view a room whilst maintaining the dignity of...
Thank you for your review, we value all feedback as this helps us to improve our service where required. We are sorry that you have expressed dissatisfaction with areas within the home. Rooms shown upon walk around are kept vacant so that families can view a room whilst maintaining the dignity of residents who reside in the home. The home manager completes daily checks on the quality of the food and there have recently been changes to kitchen staffing. The chef also completes checks during meal service to obtain feedback. The home manager has an open surgery each Friday so that families are given the opportunity to approach her with any concerns or questions they might have. Additionally, the manager holds a resident and family meeting monthly.
Staff are lovely. I always know my Nan will be looked after. I love looking at the photos on display every time I visit. The activities they arrange always look great and the residents seem to really enjoy themselves. I loved the summer fair that was arranged this year. It gave the families of the...
Staff are lovely. I always know my Nan will be looked after. I love looking at the photos on display every time I visit. The activities they arrange always look great and the residents seem to really enjoy themselves. I loved the summer fair that was arranged this year. It gave the families of the residents the change to get involved and make new and happy memories. Also, like the newsletter.
Very accommodating for my family. Always making sure my Gran is well looked after. Staff are helpful and keep the room tidy. Meals are good. They are always trying to get my Gran socialising with other residents and keeping her active.
Very accommodating for my family. Always making sure my Gran is well looked after. Staff are helpful and keep the room tidy. Meals are good. They are always trying to get my Gran socialising with other residents and keeping her active.
My mother came here for respite and is still there. She has come on marvellously which is peace of mind for me as I was so worried for her. In her own home, she wasn't eating, sleeping and didn't even bother about her hygiene. Since coming to Sunnyside, I have my Mum back. She is eating, sleeping...
My mother came here for respite and is still there. She has come on marvellously which is peace of mind for me as I was so worried for her. In her own home, she wasn't eating, sleeping and didn't even bother about her hygiene. Since coming to Sunnyside, I have my Mum back. She is eating, sleeping but most of all she is happy. Amazing staff.
I feel the care home is working hard to always improve things, trying to get activities arranged, including outings for the residents, involving families and wanting their input. Organising events that bring everyone in the home together, creating good feelings throughout the home. Keep up the good...
I feel the care home is working hard to always improve things, trying to get activities arranged, including outings for the residents, involving families and wanting their input. Organising events that bring everyone in the home together, creating good feelings throughout the home. Keep up the good work everyone.
My nana has been here for almost 2 weeks now. I've genuinely not seen her this happy in a while. She's eating and gaining weight, sleeping well at night, getting involved in activities and says she's really happy! Which of course makes us happy. The staff are all brilliant too and I'm here at least...
My nana has been here for almost 2 weeks now. I've genuinely not seen her this happy in a while. She's eating and gaining weight, sleeping well at night, getting involved in activities and says she's really happy! Which of course makes us happy. The staff are all brilliant too and I'm here at least twice a day. She first came as respite and has now made the decision that she feels happy and safe here and wants to stay. Speaks volumes.
My mum is currently a resident at Sunnyside, staff are extremely caring and I feel my mum is safe and well looked after. Would recommend Sunnyside to anyone.
My mum is currently a resident at Sunnyside, staff are extremely caring and I feel my mum is safe and well looked after. Would recommend Sunnyside to anyone.
I love living in the apartment. The room is decent and warm. Staff all seem so helpful and friendly.
I love living in the apartment. The room is decent and warm. Staff all seem so helpful and friendly.
We recently moved my father into a home which is near us. We did this because we had visited my aunty who lives at Sunnyside. We visited her in August and were so impressed with the care and love shown to my aunt.
My wife had a bad experience with her parents, so we wanted to avoid a similar...
We recently moved my father into a home which is near us. We did this because we had visited my aunty who lives at Sunnyside. We visited her in August and were so impressed with the care and love shown to my aunt.
My wife had a bad experience with her parents, so we wanted to avoid a similar thing happening. I'd advise anyone looking for care to visit a few homes. The home manager was very helpful. My cousin and his wife are very happy with the care.
The staff are absolutely wonderful. Caring and extremely focused on their jobs, my mum has extremely enjoyed her time in Sunnyside. Therefore I would highly recommend to anyone and everyone. Not had to complain about cleanliness or efficiency, excellent home and wish more homes were like to be...
The staff are absolutely wonderful. Caring and extremely focused on their jobs, my mum has extremely enjoyed her time in Sunnyside. Therefore I would highly recommend to anyone and everyone. Not had to complain about cleanliness or efficiency, excellent home and wish more homes were like to be honest.
I find the carers amazing and very helpful. The only thing I find a problem is my mum's clothes that seem to always be missing or ripped.
I find the carers amazing and very helpful. The only thing I find a problem is my mum's clothes that seem to always be missing or ripped.
Thank you for your review; we value all feedback as this helps us to improve our service where required. We are delighted with your positive comments about the care your mother receives from our staff at Sunnyside. We have taken on board your concerns regarding the issues with clothing and the Home Manager will liaise with the laundry team to address this issue.
A happy and welcoming home, one of the better homes I have seen.
A happy and welcoming home, one of the better homes I have seen.
I think the relatives meeting was a good idea. They give...
I think the relatives meeting was a good idea. They give an opportunity to find out/voice any issues we may have.
We have always found the staff and management to be friendly, approachable and caring. The home encourage Mum to join in with activities etc, something she wouldn't have done before. She is...
Keep up the great work everyone, lovely knowing you are caring for our mum.
After visiting several homes in the Tameside area and many hours spent reviewing CQC reports on the homes it was decided, as a family, that Sunnyside would best suit our Mums needs. The staff were excellent at the initial meeting and at the time of my Mums initial viewing, nothing has changed. The...
After visiting several homes in the Tameside area and many hours spent reviewing CQC reports on the homes it was decided, as a family, that Sunnyside would best suit our Mums needs. The staff were excellent at the initial meeting and at the time of my Mums initial viewing, nothing has changed. The staff continues to provide the same friendly, caring understanding treatment. My Mum has been ill on some occasions and again she has been well cared for. Activities are found to be stimulating, interesting and great effort by staff used. Any issues or constructive criticisms have been dealt with, although very few have been made as we have found few. Staff have open ears and happy to listen and discuss matters freely and openly and do their utmost to accommodate Mums needs after discussions. I would have no problem recommending Sunnyside to other families for their relatives and thank all the staff there for the help, assistance and care they provide.
It is well decorated and has a contemporary feel throughout. There is a...
There is a hair salon and a chiropodist.
My father has been a resident since April 2017. We have been very happy with the care provided overall. We sometimes feel there is a lack of communication between staff - e.g leaving messages that don't get passed on. Sometimes nursing tasks may get overlooked particularly pushing fluids. We don't...
My father has been a resident since April 2017. We have been very happy with the care provided overall. We sometimes feel there is a lack of communication between staff - e.g leaving messages that don't get passed on. Sometimes nursing tasks may get overlooked particularly pushing fluids. We don't know if this is dependent on the number of staff to do this. Staff friendly and helpful always.
Thank you for your recent feedback submitted on carehome.co.uk in which you have expressed dissatisfaction in the communication amongst the staff team, general nursing tasks and the quality of activity provision. We have recently recruited a new senior staff team within the home who are working...
Thank you for your recent feedback submitted on carehome.co.uk in which you have expressed dissatisfaction in the communication amongst the staff team, general nursing tasks and the quality of activity provision. We have recently recruited a new senior staff team within the home who are working closely together. We believe good communication is paramount in the delivery of person-centred care. The care home operates a monthly Resident family meeting and a Managers surgery, dates of which are advertised within the care home. Families find this quite positive with regards to updates and communication. The Home Manager actively encourages people to attend. The care home has employed a Wellbeing Coordinator and a committee made up of Residents who contribute towards the planning of meaningful activities within the home. The Home Manager also obtains suggestions from Resident families within the monthly Resident family meetings for upcoming activity ideas.
My mother in law has been in your care from December 2017. Like I say, there were no problems only up to now and like I requested about the settee in the quiet room where mam and another lady normally sit and is very happy being in this room, and we are as well, because when we are not there we...
My mother in law has been in your care from December 2017. Like I say, there were no problems only up to now and like I requested about the settee in the quiet room where mam and another lady normally sit and is very happy being in this room, and we are as well, because when we are not there we know that the staff look out for her as they do for all the other residents. But, the other reason we want mam to stay in this room is because one of the other residents looks out for mam and this gentleman ring for the staff if needed, so this is why we requested that mam stays in the quiet lounge with him. Now the other problem we have is that the other big lounge has been shut off and made into a family room and I have been informed by a member of staff that mam cannot stay in this lounge on her own.
Thank you for your recent feedback submitted which you have expressed dissatisfaction in the environment and furniture in the care home. As a home, we encourage individual choice and freedom of movement. I am confident that staff encourage this when assisting residents to be seated in the...
Thank you for your recent feedback submitted which you have expressed dissatisfaction in the environment and furniture in the care home. As a home, we encourage individual choice and freedom of movement. I am confident that staff encourage this when assisting residents to be seated in the communal areas. The family room was opened to encourage dignity and privacy during visiting times due to the lounges having limited seating capacity. Upon a recent home visit made by the Regional Director and Area Director a proposal was made to refurbish the quiet lounge and Byron lounge to create one open lounge and have more suitable seating.
Most things are good, except the length of time simple repairs take to do.
Most things are good, except the length of time simple repairs take to do.
I like living here because I feel like I am amongst family. I feel comfortable, safe and well looked after.
I like living here because I feel like I am amongst family. I feel comfortable, safe and well looked after.
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