Oldfield Bank

5 Highgate Road, Bowdon, Altrincham WA14 4QZ

Oldfield Bank has a homely interior and calm surroundings, ideal for relaxing residential care and specialising in support for adults diagnosed with dementia.

A versatile approach to home life means residents are able to personalise their surroundings and choose from a wide range of activities and interests. Many outings and events are also organised for their enjoyment.

Special dietary requirements are catered for within a menu that is based on fresh produce. Staff have been carefully selected for their abilities, commitment and compassion.

Owner: 3A Care (Altrincham) Ltd

Person in charge: Jeanette Barlow (Manager)

Local Authority / Social Services: Trafford Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 28 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Stroke

Admission Information: Ages 65+.

Single Rooms: 26

Shared Rooms: 1

Rooms with ensuite WC: 6

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Oldfield Bank: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.5 (maximum of 10) for Oldfield Bank is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Oldfield Bank in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 7 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.452 for Oldfield Bank is calculated as follows: ( (51 Excellents x 5) + (21 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 84 Ratings = 4.452

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Oldfield Bank is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 7 Reviews ÷ 5.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.5 Oldfield Bank has a Review Score of 9.5 (9.452) from 7 Reviews


Average Ratings

  • Excellent
    4
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Oldfield Bank?

  • Extremely LIKELY
    5
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Oldfield Bank

  • Niece of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Daughter of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Wife of Resident/Service User
    1
  • more

The home was recommended by a friend whose granny had been a resident. Not a "shining new" purpose built corporate style home, but that is a big plus for me. Much more personal and you feel people really do live there as their home not just numbers in a big business.
Great committed delightful staff who seem genuinely to love their jobs of looking after the elderly. Really compassionate and caring at the end.
Book me a place in 30 years time!

How likely would you be to recommend Oldfield Bank? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

Over the years, I have visited a good number of care and nursing homes to see friends from church or club that I've been a member of. When my friend (who with her late husband I've known for fifty years) had to be admitted to a care home, after being in and out of hospital over 3 1/2 years, I was given a list of homes in the area that had a vacancy, to inspect which I did. When I visited Oldfield Bank, to me it had a good homely feel, with friendly care, the carers spending time the residents as required. There is a good varied menu, singers, music and other visitors to entertain and the summer residents can sit in the garden.

How likely would you be to recommend Oldfield Bank? Extremely Likely

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Average Rating:   4.8 out of 5

Mum has been a resident since October 2015. The staff are extremely caring, nothing is too much trouble. Family and friends who visit comment on the warm and friendly atmosphere and on the welcome they receive. Mum is very well cared for and happy and contented. I would not hesitate to recommend this home.

How likely would you be to recommend Oldfield Bank? Extremely Likely

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Average Rating:   4.8 out of 5

My husband spent nearly 3 years at Oldfield Bank. He was well looked after and despite being difficult at times, the staff showed immense patience with him. In his final week the love, care and dignity given to him was over and above the call of duty. I remain extremely grateful that he had a 'good' death.

How likely would you be to recommend Oldfield Bank? Likely

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Average Rating:   3.8 out of 5

We believe our auntie was well cared for and treated with dignity. Prior to her becoming increasingly confused and clearly suffering from dementia, she always spoke well of the home and the carers and was comfortable. She also always mentioned that the food and company were enjoyable.

In her final years and months, the quality of care remained high and we are grateful to all concerned.

How likely would you be to recommend Oldfield Bank? Likely

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Average Rating:   3.8 out of 5

Amer Hussain, Director at Oldfield Bank responded to this review on 08 Jan 2018:

Thanks for the kind comments and we endeavour to improve continuously - your comments and ratings will help ensure we focus on the right areas.

An excellent care home. My problem is my mother does not have dementia and therefore struggles living in the environment. It would be great to have a separate social area but I feel not possible, too few staff in my opinion and when stretched has an emotional effect on my mother. All the carers give a superb service. Food quality and variety could be improved but again difficult with the types of residents in care. My conclusion is 5-star care but always ways to improve.

How likely would you be to recommend Oldfield Bank? Extremely Likely

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Average Rating:   4.2 out of 5

My aunt arrived at Oldfield Bank three years ago in a frail condition, not being able to look after herself at home. Within months she had put weight on and became stronger in herself due to the care and attention she received every day.

She has told me she is very happy being there and the staff are very friendly and helpful. It was a good decision for her to move there.

How likely would you be to recommend Oldfield Bank? Extremely Likely

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Average Rating:   4.9 out of 5

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