Lyndhurst

College Street, Leigh WN7 2RF
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9.1 25 Reviews
  • Lyndhurst, Leigh
Lyndhurst is a purpose built home, close to the centre of Leigh, with its shops and markets. Dedicated staff cater for individual needs, and activities are designed to suit different interests. The home has a welcoming, friendly and happy atmosphere which makes Lyndhurst a pleasant place to live. Indeed residents, relatives and visitors regularly comment on this and on the fun spirit of the home.

Lyndhurst is part of the award winning CLS Group, a not for profit organisation that promotes outstanding standards of care throughout the organisation. It provides extensive staff training and professional development and is highly regarded amongst its peers.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care
  • Convalescent Care
  • COPD/Pulmonary Disease

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £957
  • Self-Funded Residential Dementia Care: from £957
  • RESPITE Self-Funded Residential Care: from £957
  • RESPITE Self-Funded Residential Dementia Care: from £957

These prices are only a guideline, please contact Lyndhurst to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Carole Stone (Home Manager)

Local Authority / Social Services

Admission Criteria

  • none
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (40)

Visiting

  • Car park leading to the front entrance

Parking

  • Car park available but only small and can get busy

Lyndhurst Reviews (25)

Total of 25, showing 21-25
9.1

Lyndhurst has a Review Score of 9.1 (9.136) out of 10, based on 6 reviews in the last 2 years. Over all time Lyndhurst has 25 reviews.

Overall Experience

  • 14
  • 10
  • 1
  • 0
  • 0

Date Published

25
2
4
6
19

Review from Adrienne K (Daughter of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of Lyndhurst and the staff is nothing but positive. The care mum gets is second to none. Not the most patient of people, mum can be very demanding. No matter what time of day or night we call the home is always welcoming and communication is a major part of their care and whenever. Recently,
in January, when the home was closed to visitors due to flu and D and V, we were kept fully informed. In addition, when mum has required professional intervention, her requirements have always been actioned promptly. Basically, we have no issues or concerns about the support, treatment and care mum receives from Lyndhurst. Nothing but excellent.

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Review from R C (Sister of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very professional staff, very clean and inviting environment.
Management very helpful and informative. Food and entertainment varied and nice.

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Review from Kath L (Daughter of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has received exceptional care and compassion from all of the staff, overseen by a very dedicated manager. I would not hesitate to recommend this home to anyone.

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Review from E C (Cousin of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My second cousin came to Lyndhurst for respite care. After 3 months it was felt she needed to stay in care.
It took her a long time to settle, but she is now happy. Unfortunately, she is stone deaf so it has been difficult for the staff and herself to join in conversations and activities.

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Review from S E H (Daughter of Resident) published on 14 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum first care to Lyndhurst in July 2011 for respite care when she first became disabled. It was for a short stay but she was really impressed by the care and attention she received. By 2014 her disability had become worse and she considered going into care full time, she requested that if she could
go to Lyndhurst she would be overjoyed. Luckily for her and for me she had a place offered. I visit regularly and she keeps telling me how lovely the staff are, nothing is too much trouble and she is well looked after. I can see for myself how clean the rooms are and the staff are brilliant. All residents look happy and contented to be there.

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Current Review Score: 9.1 (9.136)

Overview of Review Score

The Review Score of 9.1 (9.136) out of 10 for Lyndhurst is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.786 for Lyndhurst is calculated as follows: ( (58 Excellents x 5) + (9 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 70 Ratings = 4.786

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.35 Points relating to the number of positive Reviews for Lyndhurst is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 6 Positive Reviews ÷ 8 = 0.75

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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