Lyndhurst

Visiting the care home 2-3 times a week. I find everything quite satisfactory overall. The staff are very dedicated, hard working and friendly and respond quickly to any queries or problems I have concerning my brother. It is clean and warm but does need some refurbishment to spruce it up. Particularly the conservatory and outside frontage. Sometimes the lunchtime menu leaves a lot to be desired and the portions overall are small.

The home always has the best interests of my mother as it's priority in the event o her becoming distressed. They do their best to reassure and comfort her, keeping me informed and updated. I have no complaints or issues with the service they provide I would recommend them to potential clients.

Our experience of Lyndhurst and the staff is nothing but positive. The care mum gets is second to none. Not the most patient of people, mum can be very demanding. No matter what time of day or night we call the home is always welcoming and communication is a major part of their care and whenever. Recently, in January, when the home was closed to visitors due to flu and D and V, we were kept fully informed. In addition, when mum has required professional intervention, her requirements have always been actioned promptly. Basically, we have no issues or concerns about the support, treatment and care mum receives from Lyndhurst. Nothing but excellent.

Management very helpful and informative. Food and entertainment varied and nice.

My mother has received exceptional care and compassion from all of the staff, overseen by a very dedicated manager. I would not hesitate to recommend this home to anyone.

It took her a long time to settle, but she is now happy. Unfortunately, she is stone deaf so it has been difficult for the staff and herself to join in conversations and activities.

My mum first care to Lyndhurst in July 2011 for respite care when she first became disabled. It was for a short stay but she was really impressed by the care and attention she received. By 2014 her disability had become worse and she considered going into care full time, she requested that if she could go to Lyndhurst she would be overjoyed. Luckily for her and for me she had a place offered. I visit regularly and she keeps telling me how lovely the staff are, nothing is too much trouble and she is well looked after. I can see for myself how clean the rooms are and the staff are brilliant. All residents look happy and contented to be there.