Woodlands Court

Ash Lane, New Springs, Wigan WN2 1EZ
Review Us
9.6 49 Reviews
  • Woodlands Court, Wigan
Woodlands Court looks at all aspects of care for older people, thanks to a fully-trained and dedicated team of professionals who are experienced in residential, respite and dementia care.

Alongside quality care, the home provides a varied activities programme and home-cooked meals, making sure residents are able to make the most of each day.

Part of the Minster Care group portfolio, the home is committed to maximising the home's potential for good physical, mental and emotional health, providing compassionate care from a team of properly trained staff.
Show Woodlands Court on the Map

Care Provided by Woodlands Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1000
  • Self-Funded Residential Dementia Care: from £1100
  • RESPITE Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Dementia Care: from £1100
The price(s) shown are provided by the care home. Contact Woodlands Court for full pricing details and T&Cs.

Contact Woodlands Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Woodlands Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Aimee Porter (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (14)
  • Couples/Companion Rooms (13)

Woodlands Court Reviews (49)

9.6

Woodlands Court has a Review Score of 9.6 (9.559) out of 10, based on 13 reviews in the last 2 years.
Over all time Woodlands Court has 49 reviews.

Overall Experience
  • 29
  • 18
  • 2
  • 0
  • 0
Date Published
  • 49
  • 5
  • 5
  • 13
  • 36
Reviewer Connection to Woodlands Court
  • 18
  • 11
  • 5
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 49, showing 21-40
Review from N H (Son of Resident) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased with how Woodlands Court Care Home keeps us informed about my mother's health. They tell us how she has been during the night, what she has eaten and how happy she has been. They let us know promptly if there are any problems.
Reply from Rahi Joshi, Marketing Associate at Woodlands CourtWe appreciate you recognising our staff's efforts and are glad to hear your mother is at ease with us. I'll forward your warm sentiments to our home team.
Kind regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G O (Sister of Resident) published on 14 February 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I have chosen this comment because it depends upon the needs of the prospective resident and does not reflect upon the care received by my sister. The only issue I have is access by phone when the home is in lockdown for whatever infection they are controlling. I know this is beyond the control of the
individual home, but feel that the group should sort this as it happens frequently.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ronald I (Son of Resident) published on 14 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As my mum became a resident, the management and staff have been brilliant with her. My mum sufferers from vascular dementia and bipolar, with these illnesses, she is difficult to deal with, but the staff here are so understanding on her condition. They keep her calm and treat her with dignity, even
when she can be challenging, so I am extremely happy with the care they provide. 10 out of 10. Thank you, Woodlands Court.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David O (Son of Resident) published on 2 February 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Sometimes I get the impression that the home is understaffed, which clearly impacts on their ability to function smoothly. However, I genuinely believe that the staff and management do everything they can to keep my mum comfortable and show genuine affection for her. My father was in another care home
before he died. I just wish that home had shown the same humanity to him as Woodlands do to my mother.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D W (Daughter of Resident) published on 25 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can't thank the staff and manager enough for looking after my mum so well and caring for her. She would not be here if she was at home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Louise W (Niece of Resident) published on 3 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Continued communication throughout the pandemic, has been good. I recently managed my first visit in months.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K H (Daughter of Resident) published on 18 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely care home. Had a lovely feel to it when I went to look round. All the staff are very helpful and friendly. They all appear very caring towards the residents. It has obviously been a difficult year for all the families, residents and staff, but the staff have done what they can to assist. It was
lovely to be able to have balcony visits to see my Dad and then just before Christmas, the room they had adapted for visits was great and lovely that I could see my Dad on Christmas Eve - it meant a lot.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pauline S (Daughter of Resident) published on 20 January 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My 96-year-old mother has been resident for 3 years, she has always been well card for and treated with dignity and considers all staff her family - even more so this year with so few family visits. On every visit (1 live 100 miles away) I am aware of the friendly working ethic of all the staff, which
is felt by all who live there. Thanks to all for keeping my mother safe this year.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M W (Daughter of Resident) published on 19 January 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff are very friendly and helpful and have been great through the pandemic, keeping us informed and allowing us to see Dad from a safe distance from the balcony which has given us peace of mind.
They were also very kind and helpful after the death of my mum, taking care of Dad and helping
him deal with his loss.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kevin B (Son of Resident) published on 2 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother went into Woodlands Court for a respite stay and following admission to hospital, returned for end of life care. The care staff and management were excellent and treated my mother and all our family with love, care and dignity. I would highly recommend it.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from I H (Son of Resident) published on 8 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has vascular dementia and although her mind is deteriorating the carers are superb in looking after her.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A H (Son of Resident) published on 2 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just a brilliant place. So glad we chose Woodlands Court for my mum. Put my mind at ease from when we first walked in.
Brilliant staff. Always smiling. Would do anything for you. Nothing is too much to ask. Lovely rooms and the food is exceptional. Would highly recommend Woodlands Court to anyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B A (Husband of Resident) published on 26 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been treated well and if she felt unwell and stayed in her room, staff have taken food and drink to her. Also, I have at times been asked if I would like to stay and have a meal with her.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S F (Son of Resident) published on 26 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent responses to my small concerns we may have risen with staff. Always willing to speak and listen with care and sympathy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B T (Friend of Resident) published on 12 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have viewed most of the home in Wigan but knew that Woodland Court was the one that would be suitable for my friend due to the high standards that I was looking for. Friendly and caring management and staff. Very professional at all times. No matter what time of day I visit Woodlands has a welcoming
and friendly atmosphere. It is odour free and always smells clean. Any questions or requests have been dealt with immediately. The general atmosphere by staff and residents is amazing, and I have confidence that I have chosen the right place.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gaynor L (Daughter of Resident) published on 7 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has Altzheimer's. We were worried that if we put him into a home he would deteriorate quite quickly! In fact, it was quite the opposite. We should have done it sooner. He absolutely loves it at Woodlands Court. He is always smiling and laughing. It is lovely to see. This is thanks to the amazing
staff that work there. They are always happy too and so kind and caring. They do lots of activities and always give 200%! So 'thank you' so much to everyone that works there. We can't thank you enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dawn H (Daughter of Resident) published on 3 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care staff are very friendly and are completely committed to ensuring that all residents are cared for and respected.


The home is not ideally suited in its layout however the care staff and management are compensating by the décor and stimulation provided.


The care home is extremely clean

and tidy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret P (Wife of Resident) published on 15 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am satisfied with the care my husband receives and I am satisfied with the care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Graham J (Grandson of Resident) published on 11 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I think this home has a very friendly feeling when you enter. The staff are always helpful and are most caring to the residents. The new décor looks very homely and it is always clean.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carole D (Daughter of Resident) published on 28 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident for a short time, sadly died 28/12/17. Mum had complex health needs and staff addressed these, were kind, attentive and caring, making sure she felt safe there. Given a lovely room with own bathroom facilities which was so important. We also moved her own new double bed into
the room. Lounge, bright, comfy area with television where Mum liked to be with other residents and staff around her. The family know the present Manager form when Dad was there. She is perfect in all aspects of her post and deserves to be praised.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.559)

Overview of Review Score

The Review Score of 9.6 (9.559) out of 10 for Woodlands Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.734 for Woodlands Court is calculated as follows: ( (119 Excellents x 5) + (29 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 154 Ratings = 4.734
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.825 Points relating to the number of positive Reviews for Woodlands Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 3.825
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 May 2025

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

Aimee

Aimee Porter

Job Title: Home Manager Joined: 2017

Home Manager

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodlands Court to verify any information. View our terms and conditions. Woodlands Court has an Enhanced Service - more info.