Woodlands Court

Ash Lane, New Springs, Wigan WN2 1EZ
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9.6 49 Reviews
  • Woodlands Court, Wigan
Woodlands Court looks at all aspects of care for older people, thanks to a fully-trained and dedicated team of professionals who are experienced in residential, respite and dementia care.

Alongside quality care, the home provides a varied activities programme and home-cooked meals, making sure residents are able to make the most of each day.

Part of the Minster Care group portfolio, the home is committed to maximising the home's potential for good physical, mental and emotional health, providing compassionate care from a team of properly trained staff.
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Care Provided by Woodlands Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1000
  • Self-Funded Residential Dementia Care: from £1100
  • RESPITE Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Dementia Care: from £1100
The price(s) shown are provided by the care home. Contact Woodlands Court for full pricing details and T&Cs.

Contact Woodlands Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Woodlands Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Aimee Porter (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (14)
  • Couples/Companion Rooms (13)

Woodlands Court Reviews (49)

9.6

Woodlands Court has a Review Score of 9.6 (9.559) out of 10, based on 13 reviews in the last 2 years.
Over all time Woodlands Court has 49 reviews.

Overall Experience
  • 29
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Date Published
  • 49
  • 5
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  • 13
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Reviewer Connection to Woodlands Court
  • 18
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  • 5
  • 3
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  • 2
  • 1
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  • 1
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Total of 49, showing 41-49
Review from David W (Son of Resident) published on 16 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was taken here after a brief spell in hospital.
She suffered from Alzheimer's but liked her time here.
She made a lot of friends amongst residents and staff.
She really enjoyed the activities such as painting, drawing, singing and dancing.
The management and staff could not have been more
helpful and attentive.
The home was always clean and fresh and the food was great for my mum.
Thank you to all at Woodlands Court for everything over the last two years.
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Review from John W (Resident) published on 9 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at Woodlands Court are the backbone of its success as a care home. I thought that during my first weeks as a resident and still feel the same on my return here. The staff members who looked after me made no fuss, just got on with the job, usually with a smile. Overall I found how Woodlands
as good as any of the 3 care homes I had stayed in previously - and better than most. On the debit side, I found that residents were sometimes made to wait too long for meals to be served. I disliked the home's toilet paper - which in terms of strength, is too frail.
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Review from Paul S (Son-in-law of Resident) published on 5 September 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Following several visits during and after moving my wife's mother to Woodlands Court my observations are as follows:- 1: Staff friendly and supportive. 2: New room fully decorated with new furniture, clean and tidy. 3: Caring visits by staff during our time with my mother in law resolved any minor issues
we raised. 4: Food seemed adequate. 5: Day trips motivating and useful. Our only criticism is my mother-in-law needs urgent attention to her feet/toe nails and podiatrist visits have been lacking! We are surprised to read the latest report stating inadequate service. This has not been our experience at all! Clearly, some problems have been observed which we hope will be resolved with the inspector's support.
Reply from Mikinda Atherton, Acting Home Manager at Woodlands CourtI am sorry about the delay with regrads to the podiatrist attending, I have raised this with staff and was informed that the day the podiatrist was due to attend they cancelled. I have been informed that the podiatrist is due to attend this week. Thank you for raising this concern.
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Review from Denise T (Daughter of Resident) published on 25 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has settled in straight away. The staff are excellent and mum loves them all. The manager and deputy manager are always available to help and are very friendly and easy to approach. My mum likes to be independent and the staff help to maintain this. Mum has been ill a couple of times and the
staff were excellent on these occasions. I do think the food could be better menu-wise, but they do try to give a choice. I would like to see more activities and stimulation for the residents it has improved recently but maybe more could be done.
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Review from Katie S (Great-granddaughter of Resident) published on 12 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and management are amazing we cant fault them in anyway. Everything is perfect where my nan is and is very warming to know she is in good hands. If she's asks for anything she needs staff will let us know and they take her for her dinners and teas which look very nice and she never complains
about anything she loves living at the home and everything about it. The manager is very nice and a great person who cares about all the staff and residents and family members. Anything what needs fixing the handy man always come and fixes it as soon as he can. If the staff have any concerns they will let you know about anything they can about my nan. She is proper looked after and I would recommend the home to anyone.
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Review from Joan C (Daughter of Resident) published on 27 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been a resident in Woodlands for approximately 8 months. She is 87 years old and suffers from dementia. The care she receives in Woodlands is excellent. The staff are extremely caring and we can be confident that she is well looked after and all her needs are met by the staff. Any problems we
have had have been dealt with by the management who are always on hand a very approachable. We are very much happy with the care receives by staff and management.
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Review from Janet F (Daughter-in-law of Resident) published on 26 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I put my mother-in-law into Woodlands because it was clean, well maintained with beautiful gardens, friendly residents who all looked happy and content. The living, eating and sleeping facilities were clean, warm with a family feeling. The staff were fantastic and everyone was friendly letting us know
everything they did. Really loving, caring and friendly staff you could ask them anything and they were happy to help.
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Review from Glyn D (Son of Resident) published on 8 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lucky to get my parents in a double room with an en suite.
Staff extremely professional and caring, premises not luxurious but certainly adequate. Staff/ residents ratio is very good.
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Review from Peter R (Son of Resident) published on 6 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the care home a little dated but always clean and tidy and smelling nice. The staff from the management down to the cleaners are very friendly and helpful and will go that extra mile for the residents and their families. The residents get very well looked after in their personal care.
Reply from Mahesh Patel, Director at Woodlands CourtThe home is undergoing refurbishment which is ongoing.
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Current Review Score: 9.6 (9.559)

Overview of Review Score

The Review Score of 9.6 (9.559) out of 10 for Woodlands Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.734 for Woodlands Court is calculated as follows: ( (119 Excellents x 5) + (29 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 154 Ratings = 4.734
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.825 Points relating to the number of positive Reviews for Woodlands Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 3.825
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 May 2025

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Aimee

Aimee Porter

Job Title: Home Manager Joined: 2017

Home Manager

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