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Ash Court Care Home

Brookside Avenue, Knotty Ash, Liverpool, Merseyside L14 7NB
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I really like it here and I will miss everyone when I go home.C M(Resident / Service User)
Ash Court Care Home, Liverpool
Ash Court Care Home, Liverpool
Ash Court Care Home, Liverpool

Ash Court care home, located in the popular area of Knotty Ash, in the eastern outskirts of Liverpool, provides personalised residential and residential dementia care in a warm and welcoming atmosphere.

The home prides itself on ensuring a friendly environment from the moment you walk through the door and the dedicated team is on hand to help residents and their loved ones every step of the way; from settling in to...  

Care Provided by Ash Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke

Facilities

  • Close to Local shops
  • Near Public Transport
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,166From £1,282
Residential Dementia CareFrom £1,226From £1,348

Contact Ash Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Emma Leigh(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: -1

Room Information

  • Single Rooms (42)
  • Single Rooms with ensuite Wet Room (1)

Ash Court Care Home Reviews (55)

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9.4

Ash Court Care Home has a Review Score of 9.4 (9.350) out of 10, based on 10 reviews in the last 2 years. Over all time Ash Court Care Home has 55 reviews.

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Review from Alison G (Daughter of Resident) published on 30 January 2026 Submitted via Website
Overall Experience
My mum moved to Ash Court at the end of December.
She has a lovely room. The home is spotlessly clean. Mum enjoys the food and seems really content. Mum is a lot happier than she was at home.
She's bonded with the excellent care staff who've made her move into care seamless.
As a family we are so pleased and relieved as we were very worried how mum would react.

If you're lucky enough to find a place at this home for your loved one, don't hesitate.

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Review from Paula H (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience

Everyone at Ash Court has been very welcoming and helpful. I feel confident of the care and support give to my father.

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Review from John M (Son of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience

Myself + family are delighted with the care + attention that mum recieves. All of the staff are so nice and caring, none more so than times when mum has been unwell. They always detect it early and react swiftly to get her help. Mum is comfortable here and enjoys the crafts, bingo and entertainment. The karaoke is a favorite. The staff are fantastic with the activities and always include her. They also continually help her with her hair and nails which are very important to mum.

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Review from David E (Son of Resident) published on 29 December 2025 Submitted via Postal Card
Overall Experience

Can not fault the care and detail afforded to my mum Joan. The home is always clean and smells fresh.

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Review from John N (Son of Resident) published on 3 July 2025 Submitted via Postal Card
Overall Experience

Cannot fault my mum's care.

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Review from Joseph W (Husband of Resident) published on 1 July 2025 Submitted via Postal Card
Overall Experience

My wife was out into her first care home in April 2024 by her daughter. While there I had words with a male and female carers who were demanding my wife to use her simar frame and stand up, which my wife had no chance of doing. Here in her present care home, both carers and staff are brilliant in the way the residents are treated and helped. Here in this care home, both carers and staff, do their very best do this.

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Review from M W (Daughter of Resident) published on 16 June 2025 Submitted via Postal Card
Overall Experience
Whilst I appreciate the home is trying its best, I feel particularly at weekends, it is understaffed. The activities coordinator has been on long-term sick with no replacement which is poor. The home is being refurbished, but my mum's room hasn't. I know to do this work is difficult, but a plan should be made. We are told no one can change rooms but clearly people have. One shower has been out of order for some time.

Finally, I feel that I have to chase for information/updates, eg doctors' assessment- what was results/ DOL's update/medication.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ash Court Care Home

Thank you for your feedback and for taking the time to discuss your concerns with us. We truly value open communication and are glad we had the opportunity to talk through the issues you raised. We are pleased we were able to come to a resolution together, and we appreciate your willingness to work with us toward a positive outcome.

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Review from J T (Wife of Resident) published on 11 June 2025 Submitted via Postal Card
Overall Experience

I am pleased my husband has settled; he seems quite content here. The staff are wonderful, especially one staff member, she seems to help everyone, every time I come in, she is helping someone. Mind you, they are all good. I am quite happy at last, I did not want him to go into care because I have looked after him for 24 years at home but I am happy now.

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Review from Diane C (Daughter of Resident) published on 17 September 2024 Submitted via Website
Overall Experience
Many thanks to everyone for Mum's 90th birthday party. The food was fab, the entertainer was perfect, it was a good afternoon, and the staff went over and beyond again.

Thanks once again.

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Review from Laura C (Granddaughter of Resident) published on 17 September 2024 Submitted via Website
Overall Experience

Can I just say a massive thank you to all staff involved in my nan's 90th birthday 9th September 2024. The staff went above and beyond yet again. Never ever in my life seen a care home that actually treats their residents like their own family members. Thanks again to you all.

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Review from Irene M (Niece of Resident) published on 29 May 2024 Submitted via Postal Card
Overall Experience
Whenever we visit our auntie we are pleased to see her content, and clean and tidy. Pleasant staff, and a nice environment.

Only problem we've had are some of her new clothes going missing.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ash Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Your positive comments about our staff team and home are greatly appreciated. We are sorry you have concerns about missing items and ask that you get in touch with our Home Manager at Ash Court who will be happy to support you in locating these.

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Review from A I (Brother of Resident) published on 25 March 2024 Submitted via Postal Card
Overall Experience

My sister has been a resident at Ash Court Care Home. Since the beginning of time with your good help and all the family agree, all the management and staff have been wonderful to her in every sense of the word. Nothing but praise for everyone. If you need to speak to any member of staff they will always stop and talk and listen to you. Brilliant place. Thank you all, please keep it up.

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Review from Lynne L (Daughter of Resident) published on 30 October 2023 Submitted via Website
Overall Experience

Our mum had a fall in December 2022 and broke her hip which meant that she could no longer climb stairs, needed a zimmer frame to walk and required 24/7 care. We found Ash Court which promoted a home from home environment and she was able to come out with us whenever she wanted for special occasions. We would like to thank all the staff for their love and support to us as a family and for the dedicated care that they provided to Mum. You really are the best and you made it welcoming for us all to spend time with Mum and giving her constant care when we couldn't be there. You are all amazing people who go above and beyond to help the residents. From the bottom of our hearts, thank you!

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Review from J L (Daughter of Resident) published on 18 September 2023 Submitted via Postal Card
Overall Experience
The home could do with more activities for residents. They are all always in main lounge just sitting there. Maybe employ an entertainer who engages with them. Do different activities etc. Have a music afternoon with 50/60's music or country and western. I notice at afternoon cup of tea only ever get biscuits. Maybe get cakes/danishes from Costco as a change.
Minus side - lift always breaking down has been broken now for four days not good enough.

Invest more, as this restricts residents upstairs in chairs.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ash Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Due to the nature of the concerns you have raised, and our inability to investigate these fully without further information, we ask that you get in touch with our Home Manager at Ash Court at AshCourt.meridian@hc-one.co.uk so we can explore these issues in more detail.

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Review from J K (Daughter of Resident) published on 8 September 2023 Submitted via Postal Card
Overall Experience

Lift broken two to three weeks causing distress to residents who cannot get downstairs or are frightened of falling. Also, one particular resident, who is causing distress in upstairs lounge to other residents.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ash Court Care Home

Thank you for bringing your concerns to our attention. Due to the nature of the concerns you have raised and our inability to investigate these fully without further information, we ask that you get in touch with our Home Manager at Ash Court at AshCourt.meridian@hc-one.co.uk so we can explore these issues in more detail.

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Review from D C (Daughter of Resident) published on 8 September 2023 Submitted via Postal Card
Overall Experience
A new lift/stairlift is desperately required, always breaking down and hinders quality time for residents with friends on different floors.

Confusing to residents who can't access areas, which is routine to them, and in the event of a fire, it's a high risk.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ash Court Care Home

Thank you for bringing your concerns to our attention. Due to the nature of the concerns you have raised and our inability to investigate these fully without further information, we ask that you get in touch with our Home Manager at Ash Court on AshCourt.meridian@hc-one.co.uk so we can explore these issues in more detail.

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Review from C K (Granddaughter of Resident) published on 7 September 2023 Submitted via Postal Card
Overall Experience
Very clean, staff always very approachable and nice. The lift has been broken for far too long, not good for all elderly residents and safety issue.
Lounge always empty on level 1 as one particular resident screaming and shouting every day. Really unfair.
My nan only likes to be on her own floor level, also has a fear of ground-floor from previous life experiences.

Hearing aids need to be applied every day.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ash Court Care Home

Thank you for bringing your concerns to our attention. Due to the nature of the concerns you have raised, and our inability to investigate these fully without further information, we ask that you get in touch with our home manager at Ash Court on ashcourt.meridian@hc-one.co.uk so we can explore these issues in more detail

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Review from Kevin S (Son of Resident) published on 27 July 2023 Submitted via Postal Card
Overall Experience

This is a pleasant care home where our dad is looked after. The staff feel empathy towards the residents and it does feel like a homely place. We feel that admitting Dad into a care home was the biggest decision we have made for another person but it was the right decision.

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Review from Andrea D (Niece of Resident) published on 23 March 2023 Submitted via Postal Card
Overall Experience

I was told last week that my aunty would be coming to Ash Court. I turned up unannounced on 25/02/2023, the carer showed me around and answered all my questions and concerns. I have worked in care homes myself and can honestly say this is the nicest one I've ever been in. Came here today with my aunty, the staff have gone above and beyond. Thank you all so much, I know my aunty is in safe hands, I will also sleep easy tonight.

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Review from A D (Cousin of Resident) published on 23 March 2023 Submitted via Postal Card
Overall Experience

Pleasant, and caring facility with very attentive staff.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 February 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (15) & Events (0)

News
  • 18 Jun 2025

    Ash Court Care Home, run by HC-One, located in Knotty Ash, Liverpool, Merseyside, is preparing to welcome in visitors and guests from their local community to participate in this year’s...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 20 Nov 2024

    HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...

Upcoming Events

There are no upcoming events for Ash Court Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Ash Court Care Home

What types of Care is Ash Court Care Home registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ash Court Care Home have?

There are 42 Single Rooms.

What are the Facilities & Services at Ash Court Care Home?

Close to Local shops, Near Public Transport, Gardens, Television point in own room are some of the Facilities & Services.

How far is Ash Court Care Home to the centre of Liverpool?

3.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ash Court Care Home to verify any information. View our terms and conditions. Ash Court Care Home has an Enhanced Service -more info.