Prospect House

Blundells Lane, Rainhill, Prescot L35 6NB

Owner: Ms M Bromley

Person in charge: Maureen Bromley (Registered Manager)

Local Authority / Social Services: St Helens Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 24 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Stroke • Visual Impairment

Admission Information: EMI Residential. Ages 65+.

Single Rooms: 24

Rooms with ensuite WC: 16

Weekly Charges Guide: Personal Care Single £488 – £525 (These prices are only a guideline, please contact Prospect House to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room


Prospect House is easily accessible from St Helens, Liverpool, Widnes and Warrington. Based within 5 minutes of Junction 7 on the M62. Extensive grounds surrounded by beautiful countryside and on a clear day visitors can see the Welsh mountains from the elevated position on top of Blundells Hill.


Prospect House is open to visitors at any reasonable time, however it does operate protected meal times.


There is a large private car park at the top of the drive. As the drive is steep it is advised you to drive up in 1st gear.

Latest Care Quality Commission* Report on Prospect House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.


The Review Score of 4.5 (maximum of 10) for Prospect House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Prospect House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.5 for Prospect House is calculated as follows: ( (6 Excellents x 5) + (6 Goods x 4) ) ÷ 12 Ratings = 4.5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 0 Points relating to the number of positive Reviews for Prospect House is based on 0 positive Reviews in the last 24 months and is calculated as follows:

    1. 0 = 0

    2. Target of 4.8 positive Reviews (24 registered maximum number of service users ÷ 5). 0 Reviews ÷ 4.8 Target = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

4.5 Prospect House has a Review Score of 4.5 (4.500) from 1 Reviews

Average Ratings

  • Excellent
  • Good
  • Satisfactory
  • Poor
  • Very Poor
  • Don't Know

How Likely are the Reviewers to Recommend Prospect House?

  • Extremely LIKELY
  • Likely
  • Don't know
  • Neither Unlikely or Likely
  • Unlikely
  • Extremely UNLIKELY

Reviewer Connection to Prospect House

  • Daughter of Resident/Service User

My Mum was diagnosed with Dementia, there had been a mental decline for a few years. Eventually carers and myself found her hard to handle. Who could I trust with the welfare of my Mother? On 29 June 2015 the decision was taken out of my hands when Social Services had complaints from neighbours worried about her. It became impossible for her to look after herself at home and she was admitted to Prospect House as an emergency. It was a trauma for me, but imagine the relief when I visited her at the home the next day. I was welcomed by strong management and very sensitive caring staff.

My Mum has now been in Prospect House 15 weeks and she has settled in, she looks well, enjoys her food and has good relationships with the staff, who have gone out of their way to support her. I know they have taken time to talk to her and show great patience and it has paid off.

Imagine my surprise when I visited her yesterday to find her helping settle a new resident in....!

I would recommend this care home to anyone in a similar situation. There are big purpose built care homes that might look fancy, but quite frankly that would be wasted on my Mum. Prospect House has given her what she needs - CARE from quality human beings; because that's what she is a human being with her own special needs, which are being met.

My thanks go to all at this particular care home. I am so grateful.

How likely would you be to recommend Prospect House? Extremely Likely

Overall Standard


Care / Support


Treated with Dignity

Food & Drink




Safety / Security


Value for Money

Average Rating:   4.5 out of 5

Susan Lucas, Registered Manager at Prospect House responded to this review on 13 Oct 2015:

There are times when for whatever reason an individual may require emergency care. As this is by nature unplanned, the team at Prospect House realise how daunting this can be, for not only the individual but their family members as well, after all they are entrusting us to care for someone very precious to them. We take the time to get to know the families as well as the individual and try to provide them with support through what can be a very traumatic time.

Submit a Review for Prospect House

    • We welcome residents/service users and their family/friends to submit reviews to

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Contact Details

Please provide your details as we may contact you to verify this review. Reviews cannot be submitted anonymously. Your details may be passed to the care provider or to its service provider handling reviews but not to any other third party. They will not be published. Please enter your own personal email address (the email of the care provider will not be accepted).

Your Review & Rating

This information will be published on the website, the care provider website and potentially on selected websites/social media. Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers. It can take up to 30 days for a review to be published or deemed non-compliant.

(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY


Neither Unlikely or Likely


Extremely LIKELY

Don't know

Please do not use names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on
Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

April 2015

5 * Hygiene Rating

Recipient: Prospect House

Date: Thursday 30 Apr 2015

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Prospect House