
Thank you for the great service you are giving my father.R M(Son of Resident/Service User)

I leave her in the knowledge that she is safe, happy and well cared for by team HamptonTina I(Daughter of Resident/Service User)

The staff are very professional and seem to know all the resident's needsMargaret L(Friend of Resident/Service User)

Thank you for the great service you are giving my father.R M(Son of Resident/Service User)

I leave her in the knowledge that she is safe, happy and well cared for by team HamptonTina I(Daughter of Resident/Service User)

The staff are very professional and seem to know all the resident's needsMargaret L(Friend of Resident/Service User)

Located in Southport, Hampton Court offers short-term respite, long-term residential and specialist dementia care for 26 residents. They always go the extra mile to ensure residents feel right at home, giving them plenty of opportunities to pursue their hobbies, make new friends and live as independently as possible.
Beyond expert dementia care support, it’s their attention to the little details and focus on resident experience that sets Hampton Court apart from...
Care Provided by Hampton Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 26 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees include: personal care, meals, and laundry services.
Additional services available at extra cost may include:
Chiropody
Dentistry
Newspapers
Transportation to external appointments
Staff escorts for external appointments
Specialist or additional dietary requirements and food requests outside of the standard menu may incur an additional charge.
The price(s) shown are provided by the care home. Contact Hampton Court for full pricing details and T&Cs.
Contact Hampton Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Bloomcare
- Private Owned
Person in charge
- Donna Sumner (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (24)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (6)
Visiting
- Visitors are warmly welcomed and encouraged to spend quality time with residents. Visiting is flexible to suit individual routines, with the home aiming to accommodate family and friends throughout the day. Visitors are asked to be mindful of residents’ privacy, mealtimes, and care routines. Advance notice for larger groups or special visits is appreciated to ensure the best possible experience for everyone. Ideal visiting times 10am-12pm 2pm - 4pm 6pm-8pm
Parking
- Off-street parking
Hampton Court Reviews (42)
Hampton Court has a Review Score of 9.4 (9.394) out of 10, based on 13 reviews in the last 2 years.
Over all time Hampton Court has 42 reviews.
What can I say. I love every member of staff. my aunty has been end of life for 3 weeks. I cannot praise the staff enough. There compassion kindness and care given to myself and my aunty has been excellent. I can honestly say we have both been looked after, not a dry eye when she passed. Great team always made very welcome, I will not forget Hampton Court kindness
Your kind words about our team's compassion, kindness, and care mean so much to us. It was a privilege to support both your aunty and your family during such a difficult time, and we are truly grateful that you felt so welcomed and cared for. Thank you
Caring staff in a friendly, clean home. I felt happy that dad was cared for.
Thank you for taking the time to share your experience.
My mother is being looked after very well; her needs are being met. However, some days are better than others for her because of the nature and severity of her illness. Despite this, she is responsive, and you can still have a conversation with her.
Thank you for your lovely review. We're so pleased your mum enjoyed her trip out and that our team could support the special visit. It's wonderful to hear she is being well cared for. Thank you so much.
Staff do an amazing job.
Your feedback will be shared with our staff-they'll be delighted to know the difference they're making. Thank you!
All care very good.
Thank you for your review Gladys, much appreciated!
We can't thank the team enough for the outstanding care and kindness shown at this care home. A very special thank you to Rachel and Lexi, who went above and beyond in every possible way. Their compassion, patience, and genuine warmth made such a difference, not only to our loved one but to our whole family.
Rachel and Lexi treated everyone with dignity and respect, always taking the time to listen and reassure us. It was clear that this is more than just a job to them - they truly care. Knowing our loved one was in such capable and loving hands gave us complete peace of mind.
An exceptional care home with exceptional people. We will always be grateful.
Rachel and Lexi will be truly touched to know their compassion, patience and warmth made such a meaningful difference to your whole family.
Providing families with peace of mind is incredibly important to us, and we're so grateful for your trust. Thank you.
Always found staff to be very pleasant and welcoming. They try to include all residents to join in the various activities that I've seen going on when I have visited at various times.
I have contemplated and cogitated and concluded that Hampton Court is well-led by the manager with a good team supporting her and quests. I have no concerns in her care whilst she is a resident in the home, as the room she sleeps in is comfortable enough and she is well-fed and relatively happy. Her day might well be a bit more active and the staff may well reflect that in the future. To all that are involved in my wife's care - thank you.
Thank you so much for your kind review. We always strive to provide the best possible care and truly appreciate your feedback. Thank you.
Tried to move my Mum to another more suitable care home, but the manager gave my Mum a very bad review at the telephone assessment so that the new care home would not take my Mum, who was charged almost £1,000 per week (from her own money).
Cannot recommend Hampton Court.
The wellbeing and dignity or our residents are our highest priority. The situations you have described regarding your mother's care are deeply concerning. I would like to assure you that we take your feedback extremely seriously. We understand how important it is for our families to...
Over the last two years I have been visiting the home almost every day to visit my friend who sadly had dementia and needed extra support. Firstly on arrival the welcome was lovely and my friend had settled in and found many new friends, and the freedom to walk around the 3 spacious lounges and join in the warm, calm atmosphere. I was always greeted by smiling and laughter, the care was dignified, professional and kind. The manager, deputy manager and all staff are exceptional in all they have done over the last two years, the best home we could of chosen, they met all needs and beyond up until the final days. The care stepped up when more support and nursing input was needed, what a wonderful team, thank you all.
Can't fault the care that was given to my friend when she was here. Staff were amazing. Nothing was too much trouble. Wouldn't hesitate to recommend the home to anyone looking for somewhere for a family member.
Hampton Court is a lovely place, the staff are excellent and look after my grandad with dignity and respect. They are always flexible with visiting hours and let me visit whenever I want, couldn't be happier with the service and the catering is fantastic.
Hampton Court is an amazing Home. The managers and all of the staff are so welcoming, they cater to every need attentively with compassion and care as they all go the extra mile if not further. Best home in the area.
My auntie is currently staying in Hampton Court Care Home and has to say she loves it there! Hampton Court is such a lovely home and all of the staff there are super friendly! An all-around great place!
Thank you so much for your review it's very much appreciated. We are happy you're happy with our service.
The manager really goes the extra mile to ensure all residents are happy and made to feel secure and included in lots of activities personally catered to suit individual needs.
I would 100% recommend this home to anyone looking for a secure and comfortable place for their loved one to reside.
Well done to the manager and all of the team, you are all brilliant!
Thank you for the lovely review. We are very happy you are happy with Hampton Court. I will pass the review on to the team.
Really liked this home, really nice staff, patient and empathetic. Always there to reassure me or my aunt who resided there. Would recommend the care home to others. The manager was also lovely and approachable.
Thank you for your review its very much appreciated and will be passed on to the team.
The home is always lovely and clean and the staff are always very attentive.
My family is very pleased that my nana is being looked after so well here and she also has the freedom to pop out for coffee with my grandad as and when they like.
Thank you for all the work you do.
Thank you for your kind feedback, we will share with our team!
What a home! I do not get to visit much as I am elderly myself. They welcomed me with open arms, including other residents of the home. When I was there myself and my sister took part in a parent's evening. We were able to have a meeting with the manager and we helped plan the care my brother needs. It was wonderful that me and my sister had a trip down memory lane with my brother and the manager of the home. I did not know much about dementia but she was able to enlighten me and point me in the right direction of where I can find out more information. I come away really refreshed and positive that he is going to get the care he needs.
My Nana lives at Hampton Court. She is very settled and happy. It was hard to see her in there at first but after a couple of visits I felt like part of the family. The home have been doing child therapy with residents. My nana loves this! It makes her feel like she has children again.
I do not get to see my brother that often as I live in London. I visited this month and the staff made such a fuss for us. We had afternoon tea in the pod, we were able to have our own space. The home made scones tasted delicious! When I was there the staff introduced me to the App called Cluster. Using this I am able to see what is happening in the home when the staff post pictures. I am now looking forward to seeing new pictures when I am all the way in London.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 March 2023Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Hampton Court.
There are no upcoming events for Hampton Court.
Awards / Recognitions (2)
- 11 Nov 2022Recipient: Hampton Court
- 04 Oct 2020Recipient: Hampton Court
Accreditations
There are no accreditations posted yet for Hampton Court.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Hampton Court
What types of Care is Hampton Court registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hampton Court have?
There are 24 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Hampton Court?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Hampton Court to the centre of Southport?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hampton Court to verify any information. View our terms and conditions. Hampton Court has an Enhanced Service -more info.