Hampton Court

34 Scarisbrick New Road, Southport PR8 6QE
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9.5 41 Reviews
  • Hampton Court, Southport
Located in Southport, Hampton Court offers short-term respite, long-term residential and specialist dementia care for 26 residents. They always go the extra mile to ensure residents feel right at home, giving them plenty of opportunities to pursue their hobbies, make new friends and live as independently as possible.

Beyond expert dementia care support, it’s their attention to the little details and focus on resident experience that sets Hampton Court apart from other care homes in the area. They place extra emphasis on the quality of food and activities they provide, employing a resident chef, kitchen staff and dedicated coordinator to arrange an engaging range of fun activities each week.

Hampton Court really is the ideal location in which to provide first-class residential care. The beautiful red-brick building receives a lot of compliments from residents and visitors alike, as do the landscaped gardens.

If you decide to plan a visit in-person or online, you’ll immediately notice the homely feel that runs throughout the private bedrooms, lounges and shared communal spaces. Get in touch today!

Care Provided by Hampton Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1060 – £1108
  • Self-Funded Residential Dementia Care: £1060 – £1108
  • RESPITE Self-Funded Residential Care: £1272 – £1329
  • RESPITE Self-Funded Residential Dementia Care: £1272 – £1329

Fees include: personal care, meals, and laundry services.


Additional services available at extra cost may include:


Hairdressing
Chiropody
Dentistry
Newspapers
Transportation to external appointments
Staff escorts for external appointments


Specialist or additional dietary requirements and food requests outside of the standard menu may incur an additional charge.

The price(s) shown are provided by the care home. Contact Hampton Court for full pricing details and T&Cs.

Contact Hampton Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Hampton Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Donna Sumner (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (6)

Visiting

  • Visitors are warmly welcomed and encouraged to spend quality time with residents. Visiting is flexible to suit individual routines, with the home aiming to accommodate family and friends throughout the day. Visitors are asked to be mindful of residents’ privacy, mealtimes, and care routines. Advance notice for larger groups or special visits is appreciated to ensure the best possible experience for everyone.


    Ideal visiting times
    10am-12pm
    2pm - 4pm
    6pm-8pm

Parking

  • Off-street parking

9.5

Hampton Court has a Review Score of 9.5 (9.485) out of 10, based on 15 reviews in the last 2 years.
Over all time Hampton Court has 41 reviews.

Overall Experience
  • 34
  • 5
  • 1
  • 0
  • 1
Date Published
  • 41
  • 5
  • 5
  • 15
  • 26
Reviewer Connection to Hampton Court
  • 10
  • 7
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Tina I (Daughter of Resident) published on 21 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoy visiting my mum at Hampton Court. My mum and I enjoy the company of the staff and the other residents within the team. There is a nice family atmosphere within the home and when leaving my mum after my visit I leave her in the knowledge that she is safe, happy and well cared for by team Hampton
within Hampton Court
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.485)

Overview of Review Score

The Review Score of 9.5 (9.485) out of 10 for Hampton Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.635 for Hampton Court is calculated as follows: ( (149 Excellents x 5) + (17 Goods x 4) + (12 Very Poors x 1) ) ÷ 178 Ratings = 4.635
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for Hampton Court is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Mar 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

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Meet the Team (0)

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