Thomas Henshaw Court

It was a difficult decision for my sister and me to move Mum from her home but she needed more care. Thomas Henshaw was the best home we had seen and came with many recommendations including from the ambulance man who cared for Mum after a fall!

From the moment Mum arrived she was treated so well. The staff are friendly the environment is welcoming and gently buzzing and the sense of community is very evident.

Mum went straight into the bright dining room while we got her room ready. After lunch she had her hair done and arrived at her new room feeling great. Any settling in issues we have had have been listened to and dealt with quickly and the team at Thomas Henshaw have really taken the time to get to know Mum.

She does miss home and is a little confused but she is so much better at Thomas Henshaw living in a caring, happy community with excellent facilities and daily activities, than she was sitting on her own most days.

Thank you to the fantastic team.

My mum who has Alzheimer's moved into Thomas Henshaw court a few days ago so early days but from the moment she arrived I can't praise the staff enough. Each and every one of them has welcomed her with open arms, full of smiles and ready to help with anything. Her room is lovely and spacious with great views outside and she has a little lounge area and kitchen of her own for if she wants to be alone. Lots of activities going on and there is a large garden areas with chickens!!

My brother has now lived at Thomas Henshaw Court for many years, he considers it his home and the staff are like his extended family. We are very grateful to know he is safe and has all the support he needs.

Every time I walk out of Thomas Henshaw I think how lucky I am that my precious mum is in the right place.

I went to the care home to celebrate Mother's Day this year, with my mum who is a resident there, she has dementia so taking her out with my young children, can be very stressful. The staff put on the most amazing celebration, the dining room was beautifully decorated, we had a lovely high tea, with table service and lots of treats. It was so relaxing, I only had to turn up and everything was done for us. There was even a gift for every resident on their table, there was a table reserved for those who had booked, it was like going out to a fancy restaurant but better, as mum was safe and relaxed and we could all just enjoy our time together. The staff are incredible so hard working with so much energy, I don't know how they do it, they genuinely love their job. Thank you to all the staff for putting the event on and working so hard to make it special for everyone, I really appreciate it and had the best time and we will definitely be booking next year if it's on.

I find Thomas Henshaw Court to be a warm, cosy, comfortable residence. The flat my mum lives in is self contained, spacious & clean I have never found another residence to compare with what is offered here. Staff are wonderful, friendly & light hearted. Nothing is too much trouble. Mum is encouraged to go down & mix with her fellow residents but if she prefers, can stay in her room & has food brought to her. I feel I can leave her here knowing she is safe & well looked after, with dignity.

My uncle came to live at Thomas Henshaw Court in 2022, he has the best facilities at the home with own kitchen, bathroom and bedroom/sitting room, the care team are excellent and provide around the clock care to him. Management team are visible in the home and always make themselves available when needed.

My uncle Ken has been at Thomas Henshaw nearl 2 years now, I come visit every often due to my own health etc. when I do visit I see the care my uncle recieves is second to none. Nothing is to much for the staff, they always keep him topped up with his favourite snacks. Thank you all at Thomas Henshaw, you have become family.

Thomas Henshaw Court have been fantastic at looking after mother after a very difficult couple of months for her. Initially very resistant to going into care she now regularly joins in with the many activities on offer and nothing seem too much trouble for the staff. All staff members are caring and always cheery, with enormous patience and kindness. We could not be happier with the care that mum is receiving.

My sister (97) is very happy at the above. She is extremely well cared for. Loves all the staff and carers. Also she still has good eyesight, speech, so in encouraged by the staff to join in things. Altogether we couldn't have found a better home. I am her P.A.O so wanted the best. She fully agrees with this.

I am currently living in Thomas Henshaw Court and find it very nice. The accommodation is good, staff are helpful and I am very satisfied.

My brother is happy and content in his surrounding. Chooses not to take part in many activities as he enjoys his jigsaws & television.

As a family we cannot speak too highly of the care my mother has received, especially so when she was poorly recently. I know she considers all the staff as her friends, who always have time for a chat or kind word. She is happy in her new 'home' where she feels safe, secure and valued. Personally, as a frequent visitor, I am greeted warmly and with respect. Unlike other homes I have visited, Thomas Henshaw has a warm and homely atmosphere which is evident as soon as the door is open.

My stepmother is receiving excellent care at Thomas Henshaw. The staff are kind and caring and very welcoming to visitors. They have dealt promptly with any health concerns.

A very positive visit, every person on the staff was polite, friendly and helpful.

When viewing the home we were shown a room which we really liked and was advised was free. When being admitted, my relative was given a different room which was not as nice and requires painting urgently. We were not advised until we visited that the room had been changed.

On entering, the staff are very friendly and welcoming to me, also they engage with residents one to one on a daily basis. They are caring, genuine, hard-working staff, always have a smile too. Nothing is too much trouble. Room for Dad is kept clean and clothes washed regularly, food is excellent and always smells good. Any queries I have are always answered helpfully by the office staff. Overall happy for my dad to be living at Thomas Henshaw Court and he is happy too.

My mum joined the care home in January. Since moving in, she has settled in well. The staff are friendly and very supportive of her and acknowledge her needs. Her room is lovely and spacious and she particularly likes it as she can entertain visitors regularly. In February there was a Covid outbreak, so there weren't many activities taking place which was disappointing but understandable. The food is excellent with plenty of choice. Mum really enjoys meal times!

I find the staff at Thomas Henshaw Court Care Home to be friendly and helpful and work to ensure the safety of my mum, when things do go off plan, I found they do what they can to correct it. The main plus is knowing she has assistance on hand if required 24/7.

Staff helpful and very friendly. I don't have any complaints whatsoever.