Thomas Henshaw Court

105 Norwood Road, Southport PR8 6EL
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9.1 45 Reviews
  • Thomas Henshaw Court, Southport
Anchor’s Thomas Henshaw Court in Southport is a purpose-built home supporting up to 43 older people to live a comfortable lifestyle, as well as providing dementia care. It is located in a quiet area of Southport within reach of the seafront.

Thomas Henshaw Court is proud to be Veteran Friendly Framework accredited. The home provides support for older people living with visual impairments.

The home strives to deliver a range of residential care services including convalescence care, respite care and long-term care for those who require 24 hour care. Thomas Henshaw Court continues to welcome new residents.

The care team gets to know customers and work with them to organise stimulating activities that match individual and group interests, both in the care home as well as in the local community. Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements.

Fresh meals are cooked from locally sourced and seasonal ingredients, and where possible by highly-trained catering colleagues.

Anchor operates on a not-for-profit basis so any surplus funds are reinvested in its care homes and housing.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1095
  • Self-Funded Residential Dementia Care: from £1095
  • RESPITE Self-Funded Residential Care: from £1095
  • RESPITE Self-Funded Residential Dementia Care: from £1095

Our colleagues at Thomas Henshaw Court will be happy to answer any questions you have regarding our fees and what is included in these.

These prices are only a guideline, please contact Thomas Henshaw Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Local Authority / Social Services

Admission Criteria

  • Please contact Thomas Henshaw Court directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (41)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visitors are welcome at Thomas Henshaw Court.

Parking

  • Onsite parking is available, including disabled spaces.

Thomas Henshaw Court Reviews (45)

9.1

Thomas Henshaw Court has a Review Score of 9.1 (9.054) out of 10, based on 8 reviews in the last 2 years.
Over all time Thomas Henshaw Court has 45 reviews.

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Reviewer Connection to Thomas Henshaw Court
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Review from L D (Sister of Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister (97) is very happy at the above. She is extremely well cared for. Loves all the staff and carers. Also she still has good eyesight, speech, so in encouraged by the staff to join in things. Altogether we couldn't have found a better home. I am her P.A.O so wanted the best. She fully agrees
with this.
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Review from Brenda G (Resident) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am currently living in Thomas Henshaw Court and find it very nice. The accommodation is good, staff are helpful and I am very satisfied.
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Review from M D (Sister of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother is happy and content in his surrounding. Chooses not to take part in many activities as he enjoys his jigsaws & television.
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Review from Nancy R (Daughter of Resident) published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family we cannot speak too highly of the care my mother has received, especially so when she was poorly recently. I know she considers all the staff as her friends, who always have time for a chat or kind word. She is happy in her new 'home' where she feels safe, secure and valued. Personally,
as a frequent visitor, I am greeted warmly and with respect. Unlike other homes I have visited, Thomas Henshaw has a warm and homely atmosphere which is evident as soon as the door is open.
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Review from Heather D (Stepdaughter of Resident) published on 26 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stepmother is receiving excellent care at Thomas Henshaw. The staff are kind and caring and very welcoming to visitors. They have dealt promptly with any health concerns.
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Review from B T (Friend of Resident) published on 18 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very positive visit, every person on the staff was polite, friendly and helpful.
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Review from A M (Nephew of Resident) published on 12 November 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
When viewing the home we were shown a room which we really liked and was advised was free. When being admitted, my relative was given a different room which was not as nice and requires painting urgently. We were not advised until we visited that the room had been changed.
Reply from Alison Humphries, Manager at Thomas Henshaw Court

Thank you for taking the time to review Thomas Henshaw Court and we are pleased that you rate our care/support as very good. We discussed the preference of room with your relative and they chose a different room, which they felt was better suited to their care requirements. We confirmed their wishes in terms of decoration, and this will be completed shortly. We're always happy to discuss all aspects of care and day-to-day life at Thomas Henshaw Court at a mutually convenient time.

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Review from L C (Daughter of Resident) published on 14 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On entering, the staff are very friendly and welcoming to me, also they engage with residents one to one on a daily basis. They are caring, genuine, hard-working staff, always have a smile too. Nothing is too much trouble. Room for Dad is kept clean and clothes washed regularly, food is excellent and
always smells good. Any queries I have are always answered helpfully by the office staff. Overall happy for my dad to be living at Thomas Henshaw Court and he is happy too.
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Review from Christine S (Daughter of Resident) published on 27 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum joined the care home in January. Since moving in, she has settled in well. The staff are friendly and very supportive of her and acknowledge her needs. Her room is lovely and spacious and she particularly likes it as she can entertain visitors regularly. In February there was a Covid outbreak,
so there weren't many activities taking place which was disappointing but understandable. The food is excellent with plenty of choice. Mum really enjoys meal times!
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Review from M H (Son of Resident) published on 27 March 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
I find the staff at Thomas Henshaw Court Care Home to be friendly and helpful and work to ensure the safety of my mum, when things do go off plan, I found they do what they can to correct it. The main plus is knowing she has assistance on hand if required 24/7.
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Review from G B (Resident) published on 24 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff helpful and very friendly. I don't have any complaints whatsoever.
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Review from Greg B (Son of Resident) published on 14 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and the team can't do enough for Mum. The care and compassion for the residents is second to none. The home is well decorated, the rooms are very comfortable and large as well as being spotlessly clean. I can't recommend Thomas Henshaw Court Care Home highly enough.
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Review from M C (Wife of Resident) published on 13 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in Thomas Henshaw Court Care Home since August 2022 and I have nothing but praise, lovely room and great staff.
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Review from H S (Friend of Resident) published on 6 September 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I think the standard has gone down over the last years at the home. I realise staffing is a problem.
Reply from Alison Humphries, Manager at Thomas Henshaw Court

Thank you for taking the time to review Thomas Henshaw Court. Our residents well-being is of utmost importance and we are committed to providing high quality care. We use a dependency tool to ensure that we have the required number of colleagues in our home to meet our resident's care needs at all times. We have recently additional permanent colleagues to our team. I'm happy to discuss the matters you've raised at a mutually convenient time.

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Review from D P (Son of Resident) published on 24 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister and I are delighted with the care that Thomas Henshaw Court staff have given to our mother since she joined them two months ago. She has plenty of support and mental stimulation, with easy access to a lovely lounge and pretty garden. The care home is clean, the food is excellent and, above
all, all the staff are friendly, helpful and efficient. She described Thomas Henshaw Court as smashing!
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Review from James W (Friend of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find my friend is well cared for and she seems very happy at Thomas Henshaw.
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Review from S H (Sister of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always found the staff hardworking, pleasant and approachable. If any problems they are usually pro-active.
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Review from N A (Daughter of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I'm happy with the level of care provided to my father. The staff are excellent - very caring and friendly. His room is always clean, as are his clothes. The food is of a high standard.
There is also a good social element. It's comforting to know he is not socially isolated.
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Review from R F (Sister of Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very helpful and pleasant.
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Review from S W (Daughter of Resident) published on 15 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has recently been off-colour - the care my father has received from all staff at Thomas Henshaw has been outstanding. Not only do they act professionally, they give care with kindness. All the staff are so lovely with my dad (and myself). I'm so glad I chose Thomas Henshaw for him.
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Current Review Score: 9.1 (9.054)

Overview of Review Score

The Review Score of 9.1 (9.054) out of 10 for Thomas Henshaw Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.559 for Thomas Henshaw Court is calculated as follows: ( (59 Excellents x 5) + (27 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 93 Ratings = 4.559
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.495 Points relating to the number of positive Reviews for Thomas Henshaw Court is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8. 7 Positive Reviews ÷ 8.8 = 0.795
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Oct 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Thomas Henshaw Court

What types of Care is Thomas Henshaw Court registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Thomas Henshaw Court have?

There are 42 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Thomas Henshaw Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Thomas Henshaw Court to the centre of Southport?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Thomas Henshaw Court to verify any information. View our terms and conditions. Thomas Henshaw Court has an Enhanced Service - more info.