Review from Keith R (Son of Resident) published on 18 October 2019
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother has been a resident of Locharwoods for ten months.
Locarwoods Care home, staff and management are outstanding, they personalise the care in a way that reflects your needs and yet does not make you stand out as 'different'. The attention to detail and having the best interest of the residents
is something that is clearly apparent and it shows in so many ways.
Locarwoods Care Home is truly a home for those who reside there, they are like one happy family all getting on with each other and looking out for each other.
The staff encourage and get a high level of involvement in organised activities both in the home and external outings to the theatre for example, and this is a great boost for my mother and well appreciated.
As a son, I feel so assured that my mother is being looked after and cared for by people who care and genuinely go 'the extra mile' in all aspects of her care. Keep up the good work you are all very special people.
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Review from A E (Daughter of Resident) published on 11 June 2019
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mum has lived here for 1 month. Staff are fabulous care is absolutely wonderful. Locharwoods is always clean and well-maintained manager and owner were of great support to enable my mum to move in. Overall I sleep well knowing my lovely mum is in safe hands.
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Review from P B (Son of Resident) published on 4 June 2019
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Locharwoods is always clean, bright and welcoming. The staff are well presented and friendly. I am very happy with my mother's care there.
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Review from Pauline D (Daughter of Resident) published on 21 May 2019
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Our mum is looked after really well and is very happy at Locharwoods Formby. She has settled and does not feel unhappy to be away from her own home. The staff are so kind and caring and we know as a family that Mum is well looked after and care for. Thank you wonderful team.
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Review from A L (Daughter of Resident) published on 7 May 2019
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My Dad has been extremely well cared for by kind, thoughtful and considerate staff. Nothing is too much trouble. The environment is cosy and homely and kept extremely clean. I visit regularly and I am always made welcome at any time. The management is always available and is keen to meet our needs as
a family. The small nature of the home and the low turnover of staff is a bonus as they get to know Dad well.
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Review from L A (Daughter of Resident) published on 28 February 2019
Submitted via Website • Report
Overall Experience5.0 out of 5
My father has been a resident at Locharwoods for the past few years. His care during this time has been impeccable and the environment is safe, clean and extremely friendly. He is very happy there and I would highly recommend Locharwoods.
Reply from Lisa Edwards, Accounts Manager at Locharwoods
Thank you very much for your feedback, which we really appreciate.
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Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
23 Feb 2019
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Report
Older Person Care is the registered (by the Care Quality Commission) category of Care.
How many Rooms does Locharwoods have?
There are 18 Single Rooms.
What are the Facilities & Services at Locharwoods?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.
How far is Locharwoods to the centre of Liverpool?
10.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Locharwoods to verify any information. View our terms and conditions. Locharwoods has an Basic Service - more info.