Nazareth House - Crosby, Liverpool, Merseyside
Nazareth House - Crosby, Liverpool, Merseyside
Nazareth House - Crosby, Liverpool, Merseyside

Nazareth House, Crosby, is a welcoming care service that looks for a warm communal feel in which to practice professional care while respecting the dignity of older individuals.

The home is well located for nearby amenities and, therefore, is able to support residents who wish to remain independent, while welcoming a range of activities and entertainments within the residence itself.

Spiritual and emotional support is also available thanks to care providers the Sisters of Nazareth, with scenic surroundings making for a relaxing and stress-free retirement.

Group: Nazareth Care Charitable Trust

Person in charge: Paula Clark (General Manager)

Local Authority / Social Services: Sefton Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 66 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 60+.

Single Rooms: 66

Rooms with ensuite WC: 25

Weekly Charges Guide: Personal Care Single £680 – £770 (These prices are only a guideline, please contact Nazareth House - Crosby to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Parking:

There is a large car park at the front of the home with a ramp to access the building which is all one level from a lift to all floors.

Latest Care Quality Commission* Report on Nazareth House - Crosby: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

3 Bed Vacancies

posted 29 Aug 2017

We currently have vacancies on Ground Floor, First Floor and Top Floors.

Reviews

8.9 Nazareth House - Crosby has a Review Score of 8.9 (8.919)

The Review Score of 8.9 (maximum of 10) for Nazareth House - Crosby is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Nazareth House - Crosby in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.464 for Nazareth House - Crosby is calculated as follows: ( (34 Excellents x 5) + (33 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 69 Ratings = 4.464

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.455 Points relating to the number of positive Reviews for Nazareth House - Crosby is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 13.2 positive Reviews (66 registered maximum number of service users ÷ 5). 6 Reviews ÷ 13.2 Target = 0.455

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Nazareth House - Crosby?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Nazareth House - Crosby

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    2
  • Niece of Resident/Service User
    1

My mum has been at Nazareth House for three and a half years.
During this time the facilities have continued to be altered to improve the residents' lives.
What makes Nazareth House exceptional is the outstanding care.
The home has a remarkable record of long service from staff and the continuity makes a difference.
Families are made very welcome and included.
I have nothing but praise for Nazareth House and the care my mum receives.

How likely would you be to recommend Nazareth House - Crosby? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Paula Clark, General Manager at Nazareth House - Crosby responded to this review on 31 Aug 2017:

Thank you for your review, I will ensure that the team are aware of your lovely comments.

My mother has lived in Nazareth House, Crosby, for 3 1/2 years, she is 93. The best recommendation I can give for the care home is the staff. Many of them have worked there for several years, which is excellent - it is a tough job, and this continuity has allowed them to get to know Mum and build a good relationship with the family.

It is an old building but full of charm and character. The fact that there is a chapel on site is very important to my mother, who is a devout Catholic. I would recommend Nazareth House to others.

How likely would you be to recommend Nazareth House - Crosby? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Paula Clark, General Manager at Nazareth House - Crosby responded to this review on 26 Jul 2017:

Thank you for your positive recommendation I will ensure the team see your comments.

My mother was reluctant (to say the least) to accept residential care. We had been managing her dementia for a few years, but we needed to take the next step regarding her safety and care. We chose Nazareth House - Crosby because of the strong Catholic connection. While the move was daunting for my mother, the welcome and the care she received from the staff on the ground floor made a potentially traumatic event anything but. I visited a few weeks after the move and Mum was comfortable, relaxed and at ease. The team that looked after Mum was first rate. Whether or not Mum was cared for was never in doubt and I know if she were capable, she would look back on her time at Nazareth House - Crosby

How likely would you be to recommend Nazareth House - Crosby? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Rooms: Good

Mother has been in Nazareth House for just over a year. From day one of her being there, she has been happy and settled. The staff at the care home have always been attentive and supportive towards mum and have been helpful and informative towards me and the family. I would thoroughly recommend Nazareth House to anyone.

How likely would you be to recommend Nazareth House - Crosby? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

All the staff who care for my uncle are excellent. He is treated with dignity and respect at all times. My uncle's mobility reduced considerably owing to his deteriorating health.
He was falling in his room.
Immediately a low hospital bed was ordered a sensor mat was placed under his bed to alert staff when he got up at night. He has difficulty in swallowing and immediately his food was pureed and served attractively.
Good financial statements are received regularly which helps his Power of Attorney to keep up to date with the payment of care fees.
His care plan is kept up to date and received regularly.
Nazareth House is good at working in partnership with relatives of residents to ensure that their needs are fully met.
Infection control is well managed and relatives and visitors are informed when a floor is closed due to any outbreaks of sickness or other infections among residents. The care home is very welcoming, calm and friendly.

How likely would you be to recommend Nazareth House - Crosby? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Paula Clark, General Manager at Nazareth House - Crosby responded to this review on 19 Jul 2017:

Thank you for your lovely review I will ensure that this is past on to all the team at Nazareth House.

I have found the staff and the facilities of Nazareth House to always be helpful and kind in their dealings with the residents and visitors. The refurbishment of the second floor has enhanced the experience. I would definitely recommend it to anyone considering using it.

How likely would you be to recommend Nazareth House - Crosby? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Paula Clark, General Manager at Nazareth House - Crosby responded to this review on 19 Jul 2017:

Thank you for your lovely review. I will pass on your comments to the team here at Nazareth House.

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Awards / Recognitions

February 2017

5* Food Hygiene Rating

Recipient: Nazareth House - Crosby

Date: Tuesday 14 Feb 2017

more details

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Care Home Idol 2016

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