Nazareth House - Crosby

Liverpool Road, Crosby, Liverpool L23 0QT
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9.9 70 Reviews
  • Nazareth House - Crosby, Liverpool
Nazareth House, Crosby, is a welcoming care service that looks for a warm communal feel in which to practice professional care while respecting the dignity of older individuals.

The home is well located for nearby amenities and, therefore, is able to support residents who wish to remain independent, while welcoming a range of activities and entertainments within the residence itself.

Spiritual and emotional support is also available thanks to care providers the Sisters of Nazareth, with scenic surroundings making for a relaxing and stress-free retirement.
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Care Provided by Nazareth House - Crosby

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1221
  • Self-Funded Residential Dementia Care: from £1221
  • RESPITE Self-Funded Residential Care: from £1221
  • RESPITE Self-Funded Residential Dementia Care: from £1221

These prices are only a guideline, please contact Nazareth House - Crosby to find out the exact price for your requirements.

Contact Nazareth House - Crosby to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Nazareth House - Crosby to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Antonia Riley (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)

Parking

  • There is a large car park at the front of the home with a ramp to access the building which is all one level from a lift to all floors.

Nazareth House - Crosby Reviews (70)

9.9

Nazareth House - Crosby has a Review Score of 9.9 (9.861) out of 10, based on 14 reviews in the last 2 years.
Over all time Nazareth House - Crosby has 70 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Nazareth House - Crosby
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Total of 70, showing 21-40
Review from Kenny P (Son of Resident) published on 16 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We would like to say a massive thanks to all the staff at Nazareth House for their brilliant work with my mum (who passed away 31-08-22) and dad (who still resides at Nazareth House). We cannot thank them enough for their care and understanding which shines through in their approach to, at times, a
challenging environment. They do this without complaint and seem to thrive on providing the best care possible to a whole host of different symptoms. Thank you to the whole team who do a brilliant job. Thanks to you all you are amazing!
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Review from Rebecca C (Granddaughter of Resident) published on 15 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so grateful to the staff at Nazareth House for the fabulous care given to my nan. The last five months of my nan's life were comfortable and happy, and it has been a comfort to us as a family to see how loved she was by the staff and how well cared for she was. The staff have been so kind and
have also looked after us as a family. Nothing was ever too much trouble, and the staff know each resident so well. Thank you to each member of staff; we will always be grateful.
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Review from W W (Daughter of Resident) published on 25 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so grateful for the care that our Mum has had from the fabulous staff at Nazareth House - Crosby. Everyone has been so welcoming, kind and reassuring, helping us to feel our mum has settled in well and is happy and safe. The staff are so knowledgeable about the residents and have so much compassion
for their needs and also the needs of their families. Nothing is ever too much trouble and staff are always approachable and happy to help which gives the home a lovely family feeling. We are so grateful for the care given to our lovely mum.
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Review from L S (Daughter of Resident) published on 17 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was in Nazareth House for about 10 weeks. She was treated with dignity and respect. She gained weight and was always clean, hair done, relaxed and happy. We couldn't fault the staff, every one of them was kind, caring and compassionate to my mum. They involved us and welcomed us to the home.
We will always be grateful to them for making her last days so good.


They made her days fun. We were so relieved as we were very worried about her going into care. We are happy she died with people who cared.

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Review from Anna R (Daughter of Resident) published on 21 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My parents lived in Nazareth House, Crosby, from July 2012 until my mum passed away in April this year. Nazareth House was the perfect home for my parents as they both had dementia but they were cared for with love and dignity. The care staff always kept us updated with any changes or adaptations to
their care plan. My parents' spiritual needs were also met with the daily Masses at the chapel. I will always have wonderful, positive memories of the caring staff and my experiences visiting them.
Reply from Paula Clark, General Manager at Nazareth House - Crosby

Thank you Anna for your kind review. I will ensure your feedback is passed on to all the staff team here at Nazareth House.

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Review from R M (Daughter of Resident) published on 21 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This review comes mainly in the form of a great big thank you! Our mum and dad were residents here for eight and six years respectively, and we always felt we had left them in very good hands. Care went beyond the expected and communication with us was always excellent. Staff knew our parents' ways
and, as Mum became more poorly, it was clear that she still recognised certain members of staff's voices and would always respond with a smile, knowing they were near. Eight years is a long time to sum up in one short review, but we are full of praise for the care received.
Reply from Paula Clark, General Manager at Nazareth House - Crosby

Thank you for your kind review regarding the care received here at Nazareth House. I will pass on your review to the staff team.

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Review from A F (Son of Resident) published on 20 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both mum and dad had been residents at Nazareth House for many years, following diagnoses of dementia. The staff have always been wonderful, friendly, caring and treated my parent with dignity. Management has always been very supportive and willing to discuss and address any concerns. End of life care
is very compassionate. Provision for their health and care, spiritual and social needs were always met. Visits to the home have been a large part of my life for many years, and I will miss them very much.
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Review from Patricia L (Daughter of Resident) published on 24 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both our mum and dad were cared for in Nazareth House Crosby in their final years and the care and compassion they both received was outstanding. The whole team go above and beyond and helped both of them and us as a family through some very difficult and sad times. Nazareth House quickly became our
mum and dad's home, where they felt safe and cared for. We will be forever grateful.
Reply from Paula Clark, General Manager at Nazareth House - Crosby

Thank you for your review of Nazareth House Crosby. I will pass this on to the team on the first floor.

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Review from Margaret L (Daughter of Resident) published on 24 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family and I want to thank the manager and all the staff at Nazareth House Crosby for their continued excellent care of our mother. They have done so well ensuring that there have been no instances of Covid-19 so far in the home. They have continued to care for mum in a cheerful and helpful manner,
communication with the family has been very good, we really appreciate all they are doing.
Reply from Paula Clark, General Manager at Nazareth House - Crosby

Thank you, Margaret, for your lovely review; I will pass it on to the staff caring for your Mum.

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Review from C C (Daughter of Resident) published on 16 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum went on respite in Nazareth House after breaking her hip. Mum loved her time there all the staff are excellent. Mum went from 5st 11lb to 7st really pleased.
Nothing any trouble so helpful, the only thing was mum has to pay for care, so it was quite expensive for mum to live there, so I've looked
elsewhere. I would highly recommend Nazareth House.
Reply from Paula Clark, General Manager at Nazareth House - Crosby

Thank you for your review. I will pass this on to all the team here at Nazareth House - Crosby.

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Review from Brenda (Daughter of Resident) published on 11 March 2020 Submitted via Website • Report
Overall Experience 3.0 out of 5
My Dad was at Nazareth House for approximately 6 weeks (supposed to be permanently) but his Alzheimer’s meant the home felt he was not the ‘right fit’. After his second fall, the home would not take him back from hospital so we had to search for another home. We have a substantial list of missing items
which was reported to the home but not one item has materialised. I feel that this home is only for very mild cases of dementia or for those who are compliant. I personally would not recommend it.
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Review from Eileen L (Resident) published on 19 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had a heart operation and my husband has memory loss so he stayed for a week while I was in hospital and I joined him for convalescence. It was a very good stay. The staff were very patient with all the residents. The food was plentiful and good nourishment. We had a lovely suite. I would go back
if necessary.
Reply from Paula Clark, General Manager at Nazareth House - Crosby

Thank you for your review, Eileen, I will pass on your comments to the staff team. Hope you and your husband are well.

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Review from Lisa L (Granddaughter of Resident) published on 27 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandpa who had dementia, spent his last few months in Nazareth House and recently celebrated his 96th birthday there. It was a difficult decision placing him in a care home but he loved it there from day one and it truly did become his home. The staff in there all loved him and treated him with
such care and dignity. He could not have had a happier last few months. I will always be eternally gratefully for how much they cared for him.
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Review from M W (Son of Resident) published on 18 December 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
I was so upset to have my mum admitted here in very difficult circumstances but it's the best possible place she could be and I cannot speak highly enough of the staff, who genuinely care for the people they are looking after. Dementia is awful, but I wouldn't want her anywhere else - yes, some places
have newer rooms with fantastic facilities, but my mum doesn't need such things; just the compassion and care of the staff, which also gives me peace of mind. No complaints or concerns.
Reply from Paula Clark, General Manager at Nazareth House - Crosby

Thank you for your lovely comments about our hard-working staff. I will pass your review on to the team who care for your Mum.

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Review from Robert Y (Son of Resident) published on 16 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just a thank you to the superb care team on the ground floor who are looking after my father during his respite stay. I really appreciated the help during my visits over the last few weeks, and the dignity and the cheerful warmth of the care he is receiving. Thank you all.
Reply from Paula Clark, General Manager at Nazareth House - Crosby

Thank you, Robert, for your review, I will pass on your comments to the staff on the ground floor unit, who have been caring for your Father.

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Review from Elsie B (Daughter of Resident) published on 23 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are really nice and make you feel welcome and they are easy to talk to. My mum has been at Nazareth House since December 2018. She is well cared for and has settled.
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Review from Jill C (Daughter of Resident) published on 27 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The family needed respite care for Mum and Nazareth House was recommended to us. From start to finish, the treatment Mum received was wonderful. The surroundings were pleasant and clean and it was a pleasure to visit. Most of all, the staff were extremely caring and helpful. Even Mum said she wouldn't
mind going back if the need arose. We would not hesitate to recommend Nazareth House. Thank you for looking after Mum so well.
Reply from Paula Clark, General Manager at Nazareth House - Crosby

Thank you, Jill, for your lovely review, I will pass this on to the team.

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Review from Pat G (Daughter of Resident) published on 20 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum, who is 96, now requires care 24/7. This is a stressful time for her and me as the only child. The Nazareth House manager and all staff who work on the ground floor who look after Mum have been caring ad helpful. My Mum says she feels safe and is getting the best care. Nothing is too much trouble
for them.
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Review from Arfona G (Resident) published on 10 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was transferred from hospital with a broken right shoulder and broken left wrist.
I was given every support throughout my stay.
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Review from Rita C (Niece of Resident) published on 29 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle has been a resident for two years and he is extremely happy, safe and very well cared for at all times. The staff who care for him give one hundred percent of their time and attention when taking responsibility for my uncle's health, well-being and personal care. He has a lovely large room
with facilities that are excellent for ensuring his safety and comfort in his room. The standard of the food is excellent and it is served promptly and attractively. The residents' lounge and dining room are spacious and pleasant areas for residents to be in. The activities co-ordinator is good and she organises and visitors which engage residents. More activities tailored to residents with limited physical and mental capacity are starting to occur. He is always treated with dignity and respect by the staff and management at all times.
Reply from Paula Clark, General Manager at Nazareth House - Crosby

Rita, thank you for your lovely review. I will pass on your comments to the whole team here at Nazareth House.

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Current Review Score: 9.9 (9.861)

Overview of Review Score

The Review Score of 9.9 (9.861) out of 10 for Nazareth House - Crosby is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.861 for Nazareth House - Crosby is calculated as follows: ( (143 Excellents x 5) + (23 Goods x 4) ) ÷ 166 Ratings = 4.861
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Nazareth House - Crosby is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Dec 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

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