Absolutely excellent, lovely staff and surroundingsDavid K(Son of Resident/Service User)
The staff look after my Mum as if she was familyLesley W(Daughter of Resident/Service User)
the care and compassion shown to us all was above and beyond what would be expectedGary H(Friend of Resident/Service User)
Absolutely excellent, lovely staff and surroundingsDavid K(Son of Resident/Service User)
The staff look after my Mum as if she was familyLesley W(Daughter of Resident/Service User)
the care and compassion shown to us all was above and beyond what would be expectedGary H(Friend of Resident/Service User)
Caldy Manor Care Home is a beautiful period building with landscaped gardens located in the exclusive residential area in the village of Caldy on the Wirral.
Its unique care options are designed to offer residents an excellent, person-centred experience at the home with highly trained professionals providing first-class, 24-hour residential care, alongside expert care for people with dementia in their memory lane community.
Residents have access to many on-site facilities including a...
Caldy Manor Care Home is a beautiful period building with landscaped gardens located in the exclusive residential area in the village of Caldy on the Wirral.
Its unique care options are designed to offer residents an excellent, person-centred experience at the home with highly trained professionals providing first-class, 24-hour residential care, alongside expert care for people with dementia in their memory lane community.
Residents have access to many on-site facilities including a hair & beauty salon and residents' garden and are encouraged to partake in the many daily activities that are offered throughout the home and beyond.
The calendar of activities includes baking, arts & crafts, music therapy and day trips.
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Caldy Manor for full pricing details and T&Cs.
Contact Barchester Caldy Manor to confirm what's included and get a personalised quote:
Barchester Caldy Manor has a Review Score of 9.6 (9.620) out of 10, based on 10 reviews in the last 2 years.
Over all time Barchester Caldy Manor has 75 reviews.
It is eight months since my parents' arrival here. The staff supported them in their greatest wish to stay together till the end, when Mum passed away in February. The staff have always been kind, respectful and cheerful, trying hard to care for each person individually, whilst balancing this with...
It is eight months since my parents' arrival here. The staff supported them in their greatest wish to stay together till the end, when Mum passed away in February. The staff have always been kind, respectful and cheerful, trying hard to care for each person individually, whilst balancing this with the needs of other residents. They have an intuitive sense as to just how much care will be accepted without irritating or aggravating residents. They try to encourage residents to get involved in group activities and outings, and to live as full and happy a life as possible but respect Dad when he chooses to be in his room. Staff do everything they can to facilitate family and friends visiting, for meals in and trips out. My family and I have talked often over the last few months with the manager and other staff, and are always made to feel valued, even when staff are busy. The manager is a very caring, perceptive, readily available, and she leads a fantastic team of people. Thank you.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Thank you.
Thank you.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My mother spent twelve months on Memory Lane. The staff kept her looking immaculate as they do all the residents. However, this home should not take dementia patients. My mother was unceremoniously told to leave between Christmas and New Year because the staff could not cope with her behaviour, but...
My mother spent twelve months on Memory Lane. The staff kept her looking immaculate as they do all the residents. However, this home should not take dementia patients. My mother was unceremoniously told to leave between Christmas and New Year because the staff could not cope with her behaviour, but they advertise dementia care. I think training is lacking especially de-escalation training. I was not allowed back in her room, staff bought bags and boxes out to the car park. This is no way to treat a 97-year-old lady. Memory lane needs increased staffing.
Thank you for taking the time to write your review. We appreciate your kind comments about the care afforded by our team, but we appreciate the time around mum moving care homes very difficult. As I had reassured you, as much as the team loved caring for mum, the difficult decision was made in her...
Thank you for taking the time to write your review. We appreciate your kind comments about the care afforded by our team, but we appreciate the time around mum moving care homes very difficult. As I had reassured you, as much as the team loved caring for mum, the difficult decision was made in her best interests. We are very sorry again you weren’t able to pack your belongings due to a Public Health closure at the time. If you’d like to discuss any of your concerns with me again, please don’t hesitate to get in touch, we are always on hand to support.
Kind Regards
My 90-year-old father had respite care in Clady Manor. He was treated very well, with courtesy and respect. He enjoyed the food and the activities provided. The staff are friendly and fellow residents provided him with good companionship. He was happy and said all the staff did their best. The...
My 90-year-old father had respite care in Clady Manor. He was treated very well, with courtesy and respect. He enjoyed the food and the activities provided. The staff are friendly and fellow residents provided him with good companionship. He was happy and said all the staff did their best. The manager is insightful, intuitive and makes every effort to treat all residents as individuals. She is a superb manager, kind and caring to relatives as well. Thank you
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The staff have treated me with kindness and concern, Similarly, my husband has been very well cared for and has enjoyed very good cooking. My thanks to all concerned during a stressful time.
The staff have treated me with kindness and concern, Similarly, my husband has been very well cared for and has enjoyed very good cooking. My thanks to all concerned during a stressful time.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
A heartfelt thank you to the general manager and all the team at Caldy Manor. My Mum had 3 weeks of respite at Caldy in September and was so well cared for by everyone. All of the staff were so kind, patient and attentive towards her; I can’t thank them enough. I would fully recommend Caldy Manor.
A heartfelt thank you to the general manager and all the team at Caldy Manor. My Mum had 3 weeks of respite at Caldy in September and was so well cared for by everyone. All of the staff were so kind, patient and attentive towards her; I can’t thank them enough. I would fully recommend Caldy Manor.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Due to my Mum's mental incapacity from dementia, we had recently moved my Mum in to live with us after she had spent 16 months in another residential facility. However, when my Father-in-Law died we needed to use respite care; so having done a fair bit of research and based on our previous...
Due to my Mum's mental incapacity from dementia, we had recently moved my Mum in to live with us after she had spent 16 months in another residential facility. However, when my Father-in-Law died we needed to use respite care; so having done a fair bit of research and based on our previous experience with care facilities we chose Caldy Manor. From the initial enquiry the staff at Caldy Manor showed genuine care, kindness and expertise. Mum thoroughly enjoyed her stay albeit short and she was well looked after. I have no hesitation to highly recommend this facility for whatever needs your relative or family needs.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My father has now been living at Barchester Caldy Manor for over 5 years. He's very happy there are the staff are very attentive to his needs and wishes. We have been able to visit regularly despite covid due to the installation of a dedicated visitor pod. Whilst he jokes with us that it's a bit...
There are plenty of activities for the residents to join in an outing in the minibus which he enjoys. The food is excellent and there's plenty of choice.
Thank you so much for your kind review, your Dad is very much part of our family here at Caldy and has enjoyed so much having all of his family visit so regularly through this period. We'll see you soon and thank you again, Jim, I will pass your lovely review onto the team!
My Mother-in-Law has been a resident in Caldy Manor for the past 12 months and the care and kindness shown to her by all the staff is excellent. The hard work and dedication of all the Caldy Manor team is second to none and they certainly go that extra mile to ensure that residents are comfortable...
My Mother-in-Law has been a resident in Caldy Manor for the past 12 months and the care and kindness shown to her by all the staff is excellent. The hard work and dedication of all the Caldy Manor team is second to none and they certainly go that extra mile to ensure that residents are comfortable and well care for. My Mother-in-law is so happy at Caldy Manor and has made many friends and feels safe and is happy to now engage with people and join in with many of the interesting activities that the team members provide. She is a changed woman and her new home at Caldy manor has improved her overall well-being.
Thank you very much for sharing your experiences of your loved one's time here with us, she is a very special lady to us and it's been lovely being able to have visitors back in our homes again. I'll make sure your positive feedback goes to all the teams here, thank you so much for your kind words. Hannah
It's not an easy decision to move a parent into a care environment. We were nervous, emotional and worried about what the future held. However, the understanding, time and professionalism shown by the manager were exemplary. She settled all our nerves and helped us make the right decision showing...
I would definitely recommend Caldy - Mum is booked back for a return visit this month. Thank you.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The staff are always pleasant and supportive.
The staff are always pleasant and supportive.
Thank you for your feedback, we always appreciate any feedback on our service. I am so pleased you have given us a review as you have lived with us for some time now and it is always helpful to know where we can personally make changes for the better for our residents. I know a move during this...
Thank you for your feedback, we always appreciate any feedback on our service. I am so pleased you have given us a review as you have lived with us for some time now and it is always helpful to know where we can personally make changes for the better for our residents. I know a move during this last year was always going to be difficult but you have settled in wonderfully and socially benefitted by moving to us with now a group of friends and support around you. I'm so happy you have since decided to become a permanent resident here since your review! All the best x
A massive thank you to the manager and her team at Caldy Manor, Dad stayed here for a weeks respite whilst Mum had a well-deserved break. Dad was treated and cared for very well. The manager kept us updated with very informative emails about Dad, which put our minds at ease. Thank you again, Caldy...
A massive thank you to the manager and her team at Caldy Manor, Dad stayed here for a weeks respite whilst Mum had a well-deserved break. Dad was treated and cared for very well. The manager kept us updated with very informative emails about Dad, which put our minds at ease. Thank you again, Caldy Manor.
Thank you for the feedback, all feedback is appreciated and I will pass this onto the team. It was a pleasure looking after Dad and so pleased you all had the break you needed. I hope that you and your family remain well and keep in touch.
Caldy Manor is unique. As soon as you arrive up the driveway the house has character and a warmth that is attractive. The same is true of the staff and the ethos of the home, we were always welcomed in and their communication with us was reliable and informative. It gave you the feeling that you...
Caldy Manor is unique. As soon as you arrive up the driveway the house has character and a warmth that is attractive. The same is true of the staff and the ethos of the home, we were always welcomed in and their communication with us was reliable and informative. It gave you the feeling that you knew what was going on and how your relative was faring. Their care of our relative was second to none and he became part of their ‘family’. They always went the second mile both for him and for us as we lived a distance away. We were sorry that he needed to go to a nursing home in the end as we knew he loved it at Caldy Manor. Thank you to all the staff for making the home such a special place.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times and we hope that your relative is settled and well. I will pass on your feedback to the team.
Caldy is a nice home, but don't put your loved one if they have dementia. They say they can offer dementia care with their new Memory Lane section but they can't cope with anything beyond residential. My dad became distressed and disorientated on day three of his stay and they demanded my mum...
So in summary, very flashy home with some caring staff but have bitten off more than they can chew claiming that they can cater for dementia.
Thank you for your review, we value all feedback as this helps us to improve our service where required. We work hard to recruit the right carers and staff and ensure they are inducted and trained to a high standard. We would like to respond by explaining that we conduct a pre-admission assessment...
Thank you for your review, we value all feedback as this helps us to improve our service where required. We work hard to recruit the right carers and staff and ensure they are inducted and trained to a high standard. We would like to respond by explaining that we conduct a pre-admission assessment to understand the needs of our residents before admission. Residents can be disorientated during the settling in period as they become familiar with new surroundings. Our care plans and needs of our residents are reviewed monthly, but sooner where required and families are a big part of that review process. Our rotas and staffing are adapted accordingly and we will continue to make changes to the environment of the home to the benefit of our residents. Our service is monitored by myself, the General Manager, however, I am afraid that week I took as annual leave, which is why I was unable to meet your family, our Regional team support daily. We thank you for your review and value all feedback.
My parents stayed at Caldy Manor at the end of February whilst my wife and I enjoyed a holiday. The care and kindness they received from the staff was excellent as was the attention to their minor medical needs. The home is spotlessly clean and the food was excellent, I know as I stayed for lunch...
My parents stayed at Caldy Manor at the end of February whilst my wife and I enjoyed a holiday. The care and kindness they received from the staff was excellent as was the attention to their minor medical needs. The home is spotlessly clean and the food was excellent, I know as I stayed for lunch before leaving them. Neither of my parents (both in their 90's) have ever had "respite" care before and remain quite independent in their own home, so it was with some apprehension that I made these arrangements. The manager too visits their home prior to their stay allayed any fears that my parents had and knowing that they were safe and in good hands made our holiday all the more relaxing. Many thanks indeed to everyone at Caldy Manor and we hope to do the same again later in the year.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I am satisfied with the services.
I am satisfied with the services.
Thank you so much for your feedback I shall pass this to the team at Caldy Manor.
My friend had respite at Caldy Manor. The home is beautiful and a caring staff team who go above and beyond. The food is homemade and looked delicious, great activity schedule. Thank you one and all!
My friend had respite at Caldy Manor. The home is beautiful and a caring staff team who go above and beyond. The food is homemade and looked delicious, great activity schedule. Thank you one and all!
Thank you so much for your review, I will pass your comments to all the departments at Caldy Manor.
Lovely homely environment. The food is excellent since the arrival of the new cook - thank you. The carers are kind, compassionate and attentive to the needs of the residents. Well-led care home.
Lovely homely environment. The food is excellent since the arrival of the new cook - thank you. The carers are kind, compassionate and attentive to the needs of the residents. Well-led care home.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. We shall share your feedback regarding the positive dining experience. I will pass on your feedback to the whole team.
I have found the staff of the care home to be extremely kind, efficient and most helpful. My wife could not have had better attention, she is very settled here, and could not wish for anything better.
I have found the staff of the care home to be extremely kind, efficient and most helpful. My wife could not have had better attention, she is very settled here, and could not wish for anything better.
Thank you for your kind words and lovely feedback. I will pass this onto the team at Caldy Manor, it is a pleasure to care and support your wife.
From the moment our frail 93-year-old mum entered Caldy Manor, she was treated with care, kindness and respect. The staff were all 5-star in terms of understanding her needs from the cleaners, chef, carers and management. Everyone saw her as an individual. Sadly, her Dementia deteriorated rapidly...
From the moment our frail 93-year-old mum entered Caldy Manor, she was treated with care, kindness and respect. The staff were all 5-star in terms of understanding her needs from the cleaners, chef, carers and management. Everyone saw her as an individual. Sadly, her Dementia deteriorated rapidly and we were advised that a nursing assessment was being organised. This happened very promptly, allowing us to move her to a nursing unit in a timely fashion. Even after she had left Caldy Manor, the staff kept in touch with us to find out how she was.
Thank you so much for your feedback, I will pass your lovely comments on to the team at Caldy Manor.
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A huge congratulations to our Head Chef Sam! We are incredibly proud to announce that our very own Head Chef has been crowned Chef of the Year for the North...
Residents and guests at Caldy Manor Care Home enjoyed an evening of mystery, laughter, and community spirit during the home’s latest Thursday Night Murder Club event. The evening was a...
It was a truly magical day at Caldy Manor Care Home as residents and staff celebrated Roald Dahl Day in true Willy Wonka style complete with golden tickets, sweet treats,...
There are no accreditations posted yet for Barchester Caldy Manor.
Carmen has been part of the Caldy Manor team since 2018, beginning her journey as Housekeeper before progressing into care and developing through a...
Carmen has been part of the Caldy Manor team since 2018, beginning her journey as Housekeeper before progressing into care and developing through a number of leadership roles. Through hard work, determination and a genuine passion for care, Carmen has progressed to Acting General Manager.
Outside of work, Carmen enjoys spending time with her family, loves animals and enjoys finding new adventures and making memories with those closest to her.
Josie has worked as an Administrator since 2021, bringing a wealth of experience, organisation and dedication to her role. We feel very lucky to have...
Josie has worked as an Administrator since 2021, bringing a wealth of experience, organisation and dedication to her role. We feel very lucky to have Josie as part of our home at Caldy Manor.
Outside of work, Josie loves spending quality time with her grandchildren and enjoys days out exploring beautiful Wales.
Sam has many years experience in the catering industry, including owning his own catering company, therefore bringing a wealth of knowledge, passion...
Sam has many years experience in the catering industry, including owning his own catering company, therefore bringing a wealth of knowledge, passion and creativity to Caldy Manor. He has been part of the Caldy Manor team since 2023 and plays a huge role in creating delicious, nutritious meals for our residents.
Outside of work, Sam enjoys spending time with his young family and is a keen golfer.
Hanna takes great pride in her role as Head of Housekeeping and enjoys working closely with both her team and our residents at Caldy Manor. She is...
Hanna takes great pride in her role as Head of Housekeeping and enjoys working closely with both her team and our residents at Caldy Manor. She is extremely thorough and takes great care in ensuring that the home is maintained to a high standard, with great attention to detail. Hanna's high standards, meticulous approach and commitment to cleanliness make her a valued member of the Caldy Manor team.
Outside of work, Hanna enjoys spending time with her family.
Steph has worked in health and social care for many years, mainly within care home settings are Healthcare Assistant. Steph has been our Activities...
Steph has worked in health and social care for many years, mainly within care home settings are Healthcare Assistant. Steph has been our Activities Co-ordinator at Caldy Manor since 2019; she is creative and particularly enjoys event planning, crafts and creating activities that residents can get involved in. We love seeing the positive impact that Steph brings to the home with her meaningful activities.
Outside of work, Steph has 2 children and spends her free time spending it with her family and friends.
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