
Absolutely excellent, lovely staff and surroundingsDavid K(Son of Resident/Service User)

The staff look after my Mum as if she was familyLesley W(Daughter of Resident/Service User)

the care and compassion shown to us all was above and beyond what would be expectedGary H(Friend of Resident/Service User)

Absolutely excellent, lovely staff and surroundingsDavid K(Son of Resident/Service User)

The staff look after my Mum as if she was familyLesley W(Daughter of Resident/Service User)

the care and compassion shown to us all was above and beyond what would be expectedGary H(Friend of Resident/Service User)

Caldy Manor Care Home is a beautiful period building with landscaped gardens located in the exclusive residential area in the village of Caldy on the Wirral.
Its unique care options are designed to offer residents an excellent, person-centred experience at the home with highly trained professionals providing first-class, 24-hour residential care, alongside expert care for people with dementia in their memory lane community.
Residents have access to many on-site facilities including a...
Care Provided by Barchester Caldy Manor
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 38 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Caldy Manor for full pricing details and T&Cs.
Contact Barchester Caldy Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Carmen Chandler (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
- Number of floors: 5
Room Information
- Single Rooms (30)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (13)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- Barchester Caldy Manor operate an open-door policy and welcome visitors and enquiries. Family, friends and prospective residents are encouraged to visit and experience the homes warm and welcoming environment.
Parking
- Car Parking available at the front of the building with level access.
Barchester Caldy Manor Reviews (73)
Barchester Caldy Manor has a Review Score of 9.6 (9.603) out of 10, based on 9 reviews in the last 2 years.
Over all time Barchester Caldy Manor has 73 reviews.
My mother spent twelve months on Memory Lane. The staff kept her looking immaculate as they do all the residents. However, this home should not take dementia patients. My mother was unceremoniously told to leave between Christmas and New Year because the staff could not cope with her behaviour, but they advertise dementia care. I think training is lacking especially de-escalation training. I was not allowed back in her room, staff bought bags and boxes out to the car park. This is no way to treat a 97-year-old lady. Memory lane needs increased staffing.
Thank you for taking the time to write your review. We appreciate your kind comments about the care afforded by our team, but we appreciate the time around mum moving care homes very difficult. As I had reassured you, as much as the team loved caring for mum, the difficult decision was made in her...
My 90-year-old father had respite care in Clady Manor. He was treated very well, with courtesy and respect. He enjoyed the food and the activities provided. The staff are friendly and fellow residents provided him with good companionship. He was happy and said all the staff did their best. The manager is insightful, intuitive and makes every effort to treat all residents as individuals. She is a superb manager, kind and caring to relatives as well. Thank you
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The staff have treated me with kindness and concern, Similarly, my husband has been very well cared for and has enjoyed very good cooking. My thanks to all concerned during a stressful time.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
A heartfelt thank you to the general manager and all the team at Caldy Manor. My Mum had 3 weeks of respite at Caldy in September and was so well cared for by everyone. All of the staff were so kind, patient and attentive towards her; I can’t thank them enough. I would fully recommend Caldy Manor.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Due to my Mum's mental incapacity from dementia, we had recently moved my Mum in to live with us after she had spent 16 months in another residential facility. However, when my Father-in-Law died we needed to use respite care; so having done a fair bit of research and based on our previous experience with care facilities we chose Caldy Manor. From the initial enquiry the staff at Caldy Manor showed genuine care, kindness and expertise. Mum thoroughly enjoyed her stay albeit short and she was well looked after. I have no hesitation to highly recommend this facility for whatever needs your relative or family needs.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
There are plenty of activities for the residents to join in an outing in the minibus which he enjoys. The food is excellent and there's plenty of choice.
Thank you so much for your kind review, your Dad is very much part of our family here at Caldy and has enjoyed so much having all of his family visit so regularly through this period. We'll see you soon and thank you again, Jim, I will pass your lovely review onto the team!
My Mother-in-Law has been a resident in Caldy Manor for the past 12 months and the care and kindness shown to her by all the staff is excellent. The hard work and dedication of all the Caldy Manor team is second to none and they certainly go that extra mile to ensure that residents are comfortable and well care for. My Mother-in-law is so happy at Caldy Manor and has made many friends and feels safe and is happy to now engage with people and join in with many of the interesting activities that the team members provide. She is a changed woman and her new home at Caldy manor has improved her overall well-being.
Thank you very much for sharing your experiences of your loved one's time here with us, she is a very special lady to us and it's been lovely being able to have visitors back in our homes again. I'll make sure your positive feedback goes to all the teams here, thank you so much for your kind words. Hannah
My mum was there for 6 weeks and thrived. She enjoyed the company and structure of the day and looked forward to the afternoon activities. All the staff we met were supportive and helpful and showed genuine care and thoughtfulness to both my mum and us.
I would definitely recommend Caldy - Mum is booked back for a return visit this month. Thank you.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The staff are always pleasant and supportive.
Thank you for your feedback, we always appreciate any feedback on our service. I am so pleased you have given us a review as you have lived with us for some time now and it is always helpful to know where we can personally make changes for the better for our residents. I know a move during this...
A massive thank you to the manager and her team at Caldy Manor, Dad stayed here for a weeks respite whilst Mum had a well-deserved break. Dad was treated and cared for very well. The manager kept us updated with very informative emails about Dad, which put our minds at ease. Thank you again, Caldy Manor.
Thank you for the feedback, all feedback is appreciated and I will pass this onto the team. It was a pleasure looking after Dad and so pleased you all had the break you needed. I hope that you and your family remain well and keep in touch.
Caldy Manor is unique. As soon as you arrive up the driveway the house has character and a warmth that is attractive. The same is true of the staff and the ethos of the home, we were always welcomed in and their communication with us was reliable and informative. It gave you the feeling that you knew what was going on and how your relative was faring. Their care of our relative was second to none and he became part of their ‘family’. They always went the second mile both for him and for us as we lived a distance away. We were sorry that he needed to go to a nursing home in the end as we knew he loved it at Caldy Manor. Thank you to all the staff for making the home such a special place.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times and we hope that your relative is settled and well. I will pass on your feedback to the team.
So in summary, very flashy home with some caring staff but have bitten off more than they can chew claiming that they can cater for dementia.
Thank you for your review, we value all feedback as this helps us to improve our service where required. We work hard to recruit the right carers and staff and ensure they are inducted and trained to a high standard. We would like to respond by explaining that we conduct a pre-admission assessment...
My parents stayed at Caldy Manor at the end of February whilst my wife and I enjoyed a holiday. The care and kindness they received from the staff was excellent as was the attention to their minor medical needs. The home is spotlessly clean and the food was excellent, I know as I stayed for lunch before leaving them. Neither of my parents (both in their 90's) have ever had "respite" care before and remain quite independent in their own home, so it was with some apprehension that I made these arrangements. The manager too visits their home prior to their stay allayed any fears that my parents had and knowing that they were safe and in good hands made our holiday all the more relaxing. Many thanks indeed to everyone at Caldy Manor and we hope to do the same again later in the year.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I am satisfied with the services.
Thank you so much for your feedback I shall pass this to the team at Caldy Manor.
My friend had respite at Caldy Manor. The home is beautiful and a caring staff team who go above and beyond. The food is homemade and looked delicious, great activity schedule. Thank you one and all!
Thank you so much for your review, I will pass your comments to all the departments at Caldy Manor.
Lovely homely environment. The food is excellent since the arrival of the new cook - thank you. The carers are kind, compassionate and attentive to the needs of the residents. Well-led care home.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. We shall share your feedback regarding the positive dining experience. I will pass on your feedback to the whole team.
I have found the staff of the care home to be extremely kind, efficient and most helpful. My wife could not have had better attention, she is very settled here, and could not wish for anything better.
Thank you for your kind words and lovely feedback. I will pass this onto the team at Caldy Manor, it is a pleasure to care and support your wife.
From the moment our frail 93-year-old mum entered Caldy Manor, she was treated with care, kindness and respect. The staff were all 5-star in terms of understanding her needs from the cleaners, chef, carers and management. Everyone saw her as an individual. Sadly, her Dementia deteriorated rapidly and we were advised that a nursing assessment was being organised. This happened very promptly, allowing us to move her to a nursing unit in a timely fashion. Even after she had left Caldy Manor, the staff kept in touch with us to find out how she was.
Thank you so much for your feedback, I will pass your lovely comments on to the team at Caldy Manor.
Making the decision for a loved one to go into care is not an easy one. However, since our very first contact with the staff at Caldy Manor, we had known the decision was the right one. Everyone on the team, from catering and estates to carers and management, has welcomed my mum and our family with a genuine warmth and kindness that has been really touching. The care my mum has received has been second to none. Nothing is ever too much trouble and there is a family feel to the place that makes it very special.
Thank you Louise, it is a pleasure looking after mum.
He was extremely well looked after in very comfortable surroundings by extremely professional, patient and cheerful staff.
Thank you, it is a pleasure. Speak soon.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 March 2019Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 17 Nov 2025
Residents and guests at Caldy Manor Care Home enjoyed an evening of mystery, laughter, and community spirit during the home’s latest Thursday Night Murder Club event. The evening was a...
- 19 Sep 2025
It was a truly magical day at Caldy Manor Care Home as residents and staff celebrated Roald Dahl Day in true Willy Wonka style complete with golden tickets, sweet treats,...
- 10 Sep 2025
On Tuesday (August 26), Caldy Manor Care Home in Caldy hosted a classic car show in the grounds of the home for staff, residents, relatives and local motoring enthusiasts. The...
There are no upcoming events for Barchester Caldy Manor.
Awards / Recognitions (23)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Caldy Manor.
Meet the Team (6)

I have worked at Caldy Manor as a Senior Carer and as a Deputy Manager. I have 10 years of experience of working in Dementia, Residential and mental health care.
I enjoy my current role as acting general manager as I have more responsibility in my current role and can make changes to improve the quality of life for my residents. I enjoy making a ;positive difference to peoples lives including being able to effect positive changes for my colleagues in their roles at caldy Manor.

I have worked as a Chef at Caldy Manor for 11 years. I enjoy cooking traditional, healthy meals for my residents. Food is a key part of keeping residents healthy and happy at Caldy Manor. Afternoon tea is a favourite and an opportunity to bake home-made cakes and biscuits

I have worked in health and social care for the last 3 years, mostly in care homes as a healthcare assistant. I enjoy event planning, crafts and would consider myself creative. I am thoroughly enjoying my role as an activities coordinator at Caldy Manor.
Outside of work I have 2 young children, so a lot of my time is taken up with after school clubs. When time does allow it, I spend time with my family and friends.

I enjoy working with the housekeeping team. I take great pride in my role and also like talking to residents and making sure their rooms are clean and tidy. I want to help residents remain as independent as possible.

Carmen has been with Caldy Manor since 2018. Starting as a housekeeper and has progressed to deputy manager through hard work, determination, but above all, dedication to Caldy and our residents.

Our amazing housekeeping team - Hanna, Mysa and Fiona, whose dedication keeps everything running smoothly day to day at the home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Caldy Manor to verify any information. View our terms and conditions. Barchester Caldy Manor has an Enhanced Service -more info.