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Barchester Caldy Manor

Caldy Wood, Caldy, Wirral, Merseyside CH48 2HY
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Absolutely excellent, lovely staff and surroundingsDavid K(Son of Resident/Service User)
Barchester Caldy Manor, Wirral
The staff look after my Mum as if she was familyLesley W(Daughter of Resident/Service User)
Barchester Caldy Manor, Wirral
the care and compassion shown to us all was above and beyond what would be expectedGary H(Friend of Resident/Service User)
Barchester Caldy Manor, Wirral

Caldy Manor Care Home is a beautiful period building with landscaped gardens located in the exclusive residential area in the village of Caldy on the Wirral.

Its unique care options are designed to offer residents an excellent, person-centred experience at the home with highly trained professionals providing first-class, 24-hour residential care, alongside expert care for people with dementia in their memory lane community.

Residents have access to many on-site facilities including a...  

Care Provided by Barchester Caldy Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Caldy Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Carmen Chandler (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016
  • Number of floors: 5

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (13)
  • Couples/Companion Rooms with ensuite Wet Room (4)

Visiting

  • Barchester Caldy Manor operate an open-door policy and welcome visitors and enquiries. Family, friends and prospective residents are encouraged to visit and experience the homes warm and welcoming environment.

Parking

  • Car Parking available at the front of the building with level access.

Barchester Caldy Manor Reviews (73)

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9.6

Barchester Caldy Manor has a Review Score of 9.6 (9.603) out of 10, based on 9 reviews in the last 2 years. Over all time Barchester Caldy Manor has 73 reviews.

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Showing 73 reviews matching selected criteria
Review from Doreen P (Friend of Resident) published on 8 August 2017 Submitted via Postal Card
Overall Experience

The staff always make you feel very welcome. Its such a pleasure to come and see the residents. I sometimes stay for lunch with them.

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Review from Ann N (Resident / Service User) published on 27 March 2017 Submitted via Postal Card
Overall Experience

I have had a very restful week doing nothing! It has been a learning experience realising how selfless the staff are when dealing with all the residents and also I have learnt a lot about folk who can no longer cope on their own.

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Review from L H (Daughter of Resident) published on 13 March 2017 Submitted via Postal Card
Overall Experience
This was a very hard decision for us as a family and the staff at the home couldn't be more supportive to not only mum but us as a family. Mum found it hard to settle at first but the care of the staff helped her to settle in well.

It is a friendly, warm home and home is what it is for mum now. The rooms are well kept and clean and very comfortable. We are happy with our decision.

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Review from Nigel B (Son of Resident) published on 13 March 2017 Submitted via Website
Overall Experience

Caldy Manor is set in peaceful surroundings with lovely gardens and a large terrace. The rooms are comfortable and the home has good facilities and a welcoming and friendly atmosphere. The staff are kind, considerate and caring and I am very happy with the choice we have made for my father who needs care as he is now quite frail.

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Review from M L (Resident / Service User) published on 18 January 2017 Submitted via Postal Card
Overall Experience

When I came here after having a hip replacement operation I was in so much pain, but the staff were all so kind to me. Nothing was too much trouble. I would absolutely recommend Caldy Manor without hesitation.

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Review from Jane P (Daughter of Resident) published on 4 August 2016 Submitted via Postal Card
Overall Experience

I am very pleased with the care for my mother (91) and my father (95). They share a room and every provision has been made for them. The staff are friendly and professional. They are treated with respect and patience. No problem is too much and they get excellent care. The manager is always available and have been so helpful with the financial aspect of their care. I am delighted and relieved they are at Barchester Caldy Manor.

Reply from Paula Clark, General Manager at Barchester Caldy Manor

Thank you Jane for your positive comments which I will share with the team.

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Review from Pamela C (Resident / Service User) published on 27 July 2016 Submitted via Postal Card
Overall Experience

Pleasant companions. Walks in the lovely gardens. Nice comfortable room. Varied meals. Music in the afternoon. Taken to Grosvenor Hall to vote.

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Review from J F (Daughter of Resident) published on 22 July 2016 Submitted via Postal Card
Overall Experience
Mum and dad went to Caldy Manor in August 2014 and were made very welcome - they settled in as well as can be expected - with such a life changing experience. We lost mum this January and I feel that everybody at Caldy Manor have helped dad tremendously. I go to see dad at least 3/4 times a week so I do feel I am in a positive position to be aware of how residents are treated - always with dignity. As expected I have had a few concerns and I find the manager and deputy very willing and helpful, and feel assured that they will do everything to put things right - even if not immediately.

All the seniors and staff are very approachable. The staff turnover has been exceptionally high over the last 1 and a half years and I hope we can go through a more settled period. One of my concerns has been 'stimulation' and entertainment, these areas are being actioned positively with new initiatives and a new staff member.

Reply from Paula Clark, General Manager at Barchester Caldy Manor

Thank you for your comments which I will share with the team.

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Review from Ian L (Son of Resident) published on 6 June 2016 Submitted via Website
Overall Experience

This is, without doubt, the most impressive home from among the 18 I contacted/visited when looking for appropriate medium-term respite for my 86 year old dad. The settings are fantastic, every single member of staff that I have met are genuinely interested in dad's welfare and well-being and the facilities are excellent. Caldy Manor represents excellent value for money and has the added reassurance of good ratings by the Care Quality Commission.

In addition, the weekly 'surgery' held at the home by the local GP, as well as the determination of the staff to ensure that all external health care providers fulfil their duties ensures piece of mind - not least because prior to dad's stay, trying to co-ordinate, chase or manage his health needs from among the various providers was almost impossible.

Dad, who has previously been averse to the idea of a care home, is happy, settled and enjoying his time at Caldy Manor.

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Review from Christopher T (Friend of Resident) published on 23 May 2016 Submitted via Postal Card
Overall Experience
We have been visiting an elderly man and his wife in this home for several years. Initially the care seemed satisfactory but then things deteriorated. The man was often unclean and unshaven. His clothes were dirty and soiled. The room smelt horribly of urine.

The food seems okay and the staff have always been friendly. We have discussed this with several other visitors to this elderly couple and found they were of the same opinion. Very recently there has been some improvement with refurbishment of some of the room contents.

Reply from Paula Clark, General Manager at Barchester Caldy Manor

Thank you for your feedback. We strive to provide the best possible care services at Caldy Manor and so I am very sorry to hear that you feel we are not achieving this in some areas on this unusual occasion. The points you have raised are personal issues and so I would be happy to speak with you...  

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Review from Lesley (Daughter of Resident) published on 6 May 2016 Submitted via Postal Card
Overall Experience

Barchester Caldy Manor is an amazing care home. Beautiful environment, wonderful gardens and spotlessly clean. The staff are so patient and kind, all the time. Nothing is too much trouble. They know the residents well and always have time for a chat and a laugh. The food is very good- with a good choice at every meal.

Reply from Paula, General Manager at Barchester Caldy Manor

Lesley, thank you for your feedback from your experiences in Caldy Manor while visiting your parents.

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Review from Sue G (Wife of Resident) published on 25 February 2016 Submitted via Postal Card
Overall Experience

To find a care home, showing compassion and dignity for ones loved one, is of paramount importance. I have found this to be the case at Caldy Manor, where the caring staff and management, always on hand to listen and help with any questions a relative may wish to raise. My husband is at present receiving respite care, with a view to longer term care.

Reply from Paula Clark, General Manager at Barchester Caldy Manor

Thank you for your feedback.

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Review from Tracey N (Daughter of Resident) published on 15 February 2016 Submitted via Website
Overall Experience

My Mum has been in Caldy Manor now for 2 years she has Alzheimer's. Although initially this was a difficult decision we could not have been happier with the care we have received. The staff are outstanding, kind and thoughtful - nothing is too much trouble. All residents have their hair done weekly and there is entertainment on a daily basis. In the warmer weather the residents can be found outside eating ice lollies and enjoying the lovely gardens. The atmosphere is friendly and happy and you can always help yourselves to a cup of tea or stay for lunch or dinner. I feel really lucky that my Mum is here at Caldy I feel that her care is excellent and the little touches throughout the home, flowers etc make it a lovely warm welcoming home. Smells lovely and your welcome anytime at all. As a Nurse I feel that I can recommend Caldy both as a professional but most importantly as a daughter.

Reply from Paula Clark, General Manager at Barchester Caldy Manor

Thank you for your review of Caldy Manor, myself and the entire team value your feedback.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 March 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 17 Nov 2025

    Residents and guests at Caldy Manor Care Home enjoyed an evening of mystery, laughter, and community spirit during the home’s latest Thursday Night Murder Club event. The evening was a...

  • 19 Sep 2025

    It was a truly magical day at Caldy Manor Care Home as residents and staff celebrated Roald Dahl Day in true Willy Wonka style complete with golden tickets, sweet treats,...

  • 10 Sep 2025

    On Tuesday (August 26), Caldy Manor Care Home in Caldy hosted a classic car show in the grounds of the home for staff, residents, relatives and local motoring enthusiasts. The...

Upcoming Events

There are no upcoming events for Barchester Caldy Manor.

Awards / Recognitions (23)

Accreditations

There are no accreditations posted yet for Barchester Caldy Manor.

Meet the Team (6)

Hannah Roberts
Hannah RobertsJob Title:General ManagerJoined: 2010

I have worked at Caldy Manor as a Senior Carer and as a Deputy Manager. I have 10 years of experience of working in Dementia, Residential and mental health care.

I enjoy my current role as acting general manager as I have more responsibility in my current role and can make changes to improve the quality of life for my residents. I enjoy making a ;positive difference to peoples lives including being able to effect positive changes for my colleagues in their roles at caldy Manor.

David Charo
David CharoJob Title:ChefJoined: 2009

I have worked as a Chef at Caldy Manor for 11 years. I enjoy cooking traditional, healthy meals for my residents. Food is a key part of keeping residents healthy and happy at Caldy Manor. Afternoon tea is a favourite and an opportunity to bake home-made cakes and biscuits

Stephanie Boyd
Stephanie BoydJob Title:Activities CoordinatorJoined: 2019

I have worked in health and social care for the last 3 years, mostly in care homes as a healthcare assistant. I enjoy event planning, crafts and would consider myself creative. I am thoroughly enjoying my role as an activities coordinator at Caldy Manor.

Outside of work I have 2 young children, so a lot of my time is taken up with after school clubs. When time does allow it, I spend time with my family and friends.

Hanna Clegg
Hanna CleggJob Title:Head of HousekeepingJoined: 2018

I enjoy working with the housekeeping team. I take great pride in my role and also like talking to residents and making sure their rooms are clean and tidy. I want to help residents remain as independent as possible.

Carmen Nield
Carmen NieldJob Title:Deputy ManagerJoined: 2017

Carmen has been with Caldy Manor since 2018. Starting as a housekeeper and has progressed to deputy manager through hard work, determination, but above all, dedication to Caldy and our residents.

Hanna, Mysa & Fiona
Hanna, Mysa & Fiona Job Title:Housekeeping

Our amazing housekeeping team - Hanna, Mysa and Fiona, whose dedication keeps everything running smoothly day to day at the home.

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