
Absolutely excellent, lovely staff and surroundingsDavid K(Son of Resident/Service User)

The staff look after my Mum as if she was familyLesley W(Daughter of Resident/Service User)

the care and compassion shown to us all was above and beyond what would be expectedGary H(Friend of Resident/Service User)

Absolutely excellent, lovely staff and surroundingsDavid K(Son of Resident/Service User)

The staff look after my Mum as if she was familyLesley W(Daughter of Resident/Service User)

the care and compassion shown to us all was above and beyond what would be expectedGary H(Friend of Resident/Service User)

Caldy Manor Care Home is a beautiful period building with landscaped gardens located in the exclusive residential area in the village of Caldy on the Wirral.
Its unique care options are designed to offer residents an excellent, person-centred experience at the home with highly trained professionals providing first-class, 24-hour residential care, alongside expert care for people with dementia in their memory lane community.
Residents have access to many on-site facilities including a...
Care Provided by Barchester Caldy Manor
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 38 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Caldy Manor for full pricing details and T&Cs.
Contact Barchester Caldy Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Carmen Chandler (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
- Number of floors: 5
Room Information
- Single Rooms (30)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (13)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- Barchester Caldy Manor operate an open-door policy and welcome visitors and enquiries. Family, friends and prospective residents are encouraged to visit and experience the homes warm and welcoming environment.
Parking
- Car Parking available at the front of the building with level access.
Barchester Caldy Manor Reviews (73)
Barchester Caldy Manor has a Review Score of 9.6 (9.603) out of 10, based on 9 reviews in the last 2 years.
Over all time Barchester Caldy Manor has 73 reviews.
Excellent care, enjoyed our stay. Loved the staff.
It was a pleasure having you both to stay with us, all the very best.
Absolutely excellent, lovely staff and surroundings. I felt happy and confident leaving my mother and partner with you.
Thank you so much David, all the best and we are here whenever you need us.
What a delightful home, lovely gardens, rooms, dining room and such a lovely meal was served which had been freshly prepared.
My friends had their laundry done for them and some items even ironed.
Excellent, I was very, very impressed.
My Dad passed away in March 2018 and the staff were amazing, helping my Mum to cope with the loss. My Mum now considers Caldy as home. The staff look after my Mum as if she was family. I cannot say how grateful I am to them for all the loving care. They try to take Mum out of the home - she is wheelchair bound, so it is hard. But Mum LOVES to go out and the staff try as hard as they can to do this. This month, 2 carers took my Mum to Birkenhead to see Prince Harry and Megan. She actually met Harry - who held her hand and talked to her for 5 mins, then Megan also held her hand! None of this would have been possible without the kindness of the staff involved.
The food is amazing - I love eating there!
I cannot recommend this home more highly.
Thank you, it is a pleasure.
More recently we wanted to have a surprise birthday party for a reluctant relative again super cooperation and nothing was too much trouble. It was a great success even enjoyed by the person who didn't want any fuss.
My husband stayed for one week and was very impressed. He thought everything was so good, accommodation, food, staff, care. He says that what he expected, he received during his stay. He has experience of another care home and this far exceeds that experience. He feels that no one could go wrong in booking in here.
As soon as we entered this beautiful building we felt such a relief. Invited to stay for a very nice lunch and a tour of the rooms - each being individual and tastefully decorated - we were so impressed.
The staff are unbelievable. At all times checking the needs of the residents, making sure that they have everything they want or need, are happy and content/chatting/laughing/discussing/listening, or just sitting quietly, stroking a hand.
As we said to each other, "If you had to go into a care home, you would not choose anywhere else"
Would we recommend Caldy Manor? Indeed we would.
After a very disappointing experience with a care home, my daughter and I decided we needed to move my mother. We chose Caldy Manor and what an excellent choice that was.
All the staff at the home currently are extremely kind and helpful, the chef is excellent and the home is always warm friendly and welcoming.
We found no other home that gave the level of care and understood out father's requirements. The low level of staff turnover has been reflected in how staff treat our father and some have gone over and above in what could be injected to keep him happy and feel at home.
My husband's cousin is living at Caldy Manor for a few months with a view to making it her permanent home. She has been very well cared for and likes the staff very much. They are very caring and professional in everything they do.
Staff have been absolutely amazingly fabulous.
Thanks to all.
A very pleasant and enjoyable experience.
Caldy have been excellent for my parents. The staff are both professional and very friendly, as a result my parents have always felt like this was their home. As they have aged, the management has always been on top of their situation and we have felt the medical situation has very comprehensive. As a result we have never worried about their safety, health or wellbeing. The staff are very friendly and my parents are very settled, happy and content.
Genuine care and concern for the residents. Best interests come first, listens to the relatives. The care home feels like a home from home and not an institution. I feel confident my relatives are receiving the best care and gives me peace of mind knowing excellent care is being provided.
Caldy Manor Care Home is an excellent care home. The staff are exceptional. My mum and dad lived at Caldy for the last 2 years. My dad passed away last week and the staff could not have been more helpful and loving to my mum and the rest of the family. The Caldy Manor staff have become family to my mum. I live in New Zealand and I know my mum is in the very best possible place. I would recommend Caldy Manor 110%!
I was impressed with the genuineness of the care and how deeply it was embedded in the culture. My impression was that this caring attitude was so strong it would survive a change at the senior leadership level. An example was the tenderness with which a carer held and stroked the hand of a very immobile lady. Wow! It was not the only example of this kind. The compassion came shining through.
My brother had had a fall and broken his hip, during the time he was in hospital, his wife, my sister in law, stayed with us in Wirral. They only have one son, who lives in America, he requested I find them a care home in Wirral, for them to have the support of my family.
Caldy Manor, at present, is not as good as it was in 2012.
I am very sorry that you felt the home did not meet your expectation. We take very seriously all the feedback we receive from the residents and their relatives/family.
As the New Manager I am addressing all areas of improvement to ensure resident needs and comfort is being met at all times.
Thank you for your response.
The care and nurturing both my parents receive is extraordinarily good.
They are treated with respect, (which is paramount) subjected to high levels of communication and guided when making choices. The activities stimulate them and keep them content.
A heartfelt thank you. We could not have found anywhere better.
Caldy Manor, on the Wirral, is a warm and friendly place with excellent attentive staff. My mother has a lovely room overlooking beautiful gardens. She feels safe and well cared for with new friends made and activities to do. Her condition has improved since living at Caldy Manor these last 12 months and I am pleased that she is no longer lonely and now more content. I can fully recommend Caldy Manor.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 March 2019Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 17 Nov 2025
Residents and guests at Caldy Manor Care Home enjoyed an evening of mystery, laughter, and community spirit during the home’s latest Thursday Night Murder Club event. The evening was a...
- 19 Sep 2025
It was a truly magical day at Caldy Manor Care Home as residents and staff celebrated Roald Dahl Day in true Willy Wonka style complete with golden tickets, sweet treats,...
- 10 Sep 2025
On Tuesday (August 26), Caldy Manor Care Home in Caldy hosted a classic car show in the grounds of the home for staff, residents, relatives and local motoring enthusiasts. The...
There are no upcoming events for Barchester Caldy Manor.
Awards / Recognitions (23)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Caldy Manor.
Meet the Team (6)

I have worked at Caldy Manor as a Senior Carer and as a Deputy Manager. I have 10 years of experience of working in Dementia, Residential and mental health care.
I enjoy my current role as acting general manager as I have more responsibility in my current role and can make changes to improve the quality of life for my residents. I enjoy making a ;positive difference to peoples lives including being able to effect positive changes for my colleagues in their roles at caldy Manor.

I have worked as a Chef at Caldy Manor for 11 years. I enjoy cooking traditional, healthy meals for my residents. Food is a key part of keeping residents healthy and happy at Caldy Manor. Afternoon tea is a favourite and an opportunity to bake home-made cakes and biscuits

I have worked in health and social care for the last 3 years, mostly in care homes as a healthcare assistant. I enjoy event planning, crafts and would consider myself creative. I am thoroughly enjoying my role as an activities coordinator at Caldy Manor.
Outside of work I have 2 young children, so a lot of my time is taken up with after school clubs. When time does allow it, I spend time with my family and friends.

I enjoy working with the housekeeping team. I take great pride in my role and also like talking to residents and making sure their rooms are clean and tidy. I want to help residents remain as independent as possible.

Carmen has been with Caldy Manor since 2018. Starting as a housekeeper and has progressed to deputy manager through hard work, determination, but above all, dedication to Caldy and our residents.

Our amazing housekeeping team - Hanna, Mysa and Fiona, whose dedication keeps everything running smoothly day to day at the home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Caldy Manor to verify any information. View our terms and conditions. Barchester Caldy Manor has an Enhanced Service -more info.