Grovewood Residential Home

13 Woodland Road, Dacre Hill, Wirral, Birkenhead CH42 4NT
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9.7 41 Reviews
  • Grovewood Residential Home, Birkenhead
Nestling in the heart of Wirral, this family-run and award-winning care home offers affordable, quality care. The friendly, caring team ensure person-centred care with residents encouraged to lead an enriched life, supported by the home's engaging social programme packed with clubs, trips out and regular entertainment.

Grovewood is actively welcoming new residents. The team is ready to welcome new residents who need care and support and they are here to provide help and advice to ensure you find the right care for you or your loved one.

Activities:
Residents enjoy a varied and engaging programme of activities and events, designed to enhance their physical, mental and spiritual well-being. From creative activities such as painting, baking and gardening, to regular visits from entertainers such as singers, dancers and musicians, religious services and outings, Grovewood's activities are intended to inspire and engage residents as individuals and as a community.

Facilities:
There is a great choice of lifestyle facilities within the home, including a hair salon, where residents regularly get together and enjoy a little ‘me time’.
With three separate lounges and intimate restaurant-style, dining rooms, residents have a great choice of dining options, and the experienced catering team take pride in offering high-quality food.

Care:
Grovewood offers affordable, high-quality residential, dementia, respite and day care.
The home has a range of lounges and relaxation areas; residents can find the perfect mix of social interaction or privacy. Care at Grovewood provides comfort and peace of mind, tailored around each individual and their own unique needs. You will always find well-trained and dedicated team members on hand to assist, providing the highest quality of care.
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Care Provided by Grovewood Residential Home

Type of Service

    Residential Home
  • For a maximum of 32 Service Users

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Fee is dependant on room - please enquire for a more detailed quote

Good to Know

Group/Owner

Person in charge

  • Sonia Aldridge (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (16)
  • Couples/Companion Rooms (8)

Visiting

  • Please book visits with the home by phone. Visitors will be asked for evidence of a negative LFT upon entry, however, if visiting regularly, they need only test twice per week. Unless visitors have an exemption certificate they are asked to wear a mask at all times within the home along with any other PPE provided by the team upon entry. Please speak to the manager if a loved one may be distressed by visitors wearing a mask.
    When departing please wash hands before heading to the reception area.
    Please do not visit if feeling unwell, even if fully vaccinated and have tested negative for Covid. Visitors may resume visiting 5 days after feeling better following symptoms like cough, cold, high temperature, diarrhoea, vomiting, etc.


    Please Note: Internal visits may be cancelled without notice if directed by the local authority should a Covid outbreak occur. However, pre-arranged essential and end-of-life visitors are exempted, and all others may visit externally using the booking system.

Parking

  • Parking lot with a capacity of seven vehicles.

Grovewood Residential Home Reviews (41)

9.7

Grovewood Residential Home has a Review Score of 9.7 (9.716) out of 10, based on 10 reviews in the last 2 years.
Over all time Grovewood Residential Home has 41 reviews.

Overall Experience
  • 34
  • 6
  • 1
  • 0
  • 0
Date Published
  • 41
  • 5
  • 7
  • 10
  • 31
Reviewer Connection to Grovewood Residential Home
  • 11
  • 8
  • 6
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Trish E (Granddaughter of Resident) published on 16 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff at Grovewood are unparalleled. They are helpful and willing to help with any task, medical and caring. They go the extra mile without asking. Meals are served frequently and residents have several choices. A doctor calls once a week but medical staff are available to assist with calling a doctor
or ambulance if required at any time.
Both male and female staff are caring and on call.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.716)

Overview of Review Score

The Review Score of 9.7 (9.716) out of 10 for Grovewood Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.716 for Grovewood Residential Home is calculated as follows: ( (90 Excellents x 5) + (19 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 116 Ratings = 4.716
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Grovewood Residential Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (2)

Sonia

Sonia Aldridge

Job Title: Manager Joined: 2020

Sonia Aldridge Manager of Grovewood. I have worked in the care sector for over 13 years starting as a housekeeper and shortly afterward going into a care role as a health care assistant. I then did my NVQ level 3 and was promoted to a senior role. I wanted to gain more experience and then I did my level 5 Diploma in leadership for health and social care in 2017. I joined the Grovewood team in October 2020 and was a night manager until I was then promoted to the manager's role.

Kerry

Kerry Macdougall

Job Title: Deputy Manager Joined: 2022

Kerry is the new Deputy Manager at Grovewood. She believes that to be good in her role, one should be of polite disposition with a caring and supportive nature. Good communication and listening skills are important as well as time management and the ability to work under pressure. To be proactive and at times multi-task. Always smile.


The best part of her day is when a resident stops for a chat. She has great respect for the elderly and she loves to hear about their life experiences.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grovewood Residential Home to verify any information. View our terms and conditions. Grovewood Residential Home has an Enhanced Service - more info.