Heyberry House

Sending all the staff and their families best wishes for health and happiness. Thank you.

As soon as I walked in, I could just feel a nice, warm, friendly atmosphere. It is clean and modern with spacious en-suite rooms and Mum tells me the food is very good! But the main reason I would recommend Heyberry House is the wonderful team of kind, caring, helpful staff who work so hard to look after all the residents treating them with dignity, kindness and respect.

After nearly a year, we as a family are still very happy, grateful and reassured that my dad is receiving the best of care in a homely and safe environment. The staff go above and beyond to make Dad's life comfortable while still retaining his independence and choice. We could not ask for more. With grateful thanks to the management and all the wonderful staff at Heyberry House.

My friend has been a Heyberry House resident for six years. He is very well looked after, his needs are met with kindness and cheerfulness. The staff make a big effort to go the extra mile, for example, the Home is frequently decorated to coincide with the times of the year. My friend and all residents I have seen are always treated with dignity and compassion. I would have no hesitation in recommending Heyberry House to anyone. A warm, welcoming and friendly place.

The garden area is large and well set out.

The staff at Heyberry have cared for my mum, yet let her have her independence at the same time. They are always involved in activities and days out. They celebrate every occasion and are accommodating to family. It's sociable at meal times, and food is in constant supply. Mum has progressed so much since she has been here.

caring everyone is and is happy to be living there.

My auntie is very happy at Heyberry House, she is kept occupied by games staff arrange and also days out. The home is always clean and tidy and the food always looks good. The staff are friendly and courteous and any queries have been answered promptly. I'd highly recommend Heyberry House to anyone who is looking for residential care for a family member.

Mum has been a resident at Heyberry House since summer 2021. Mum suffers from dementia and has complex care needs and medications, the care she receives at Heyberry is of an excellent standard they understand her needs and nothing seems too much trouble. The staff are friendly and helpful and always willing to talk about Mum's care, the rooms/flats are of a good size and comfortable with a good size bathroom. I am confident Mum is receiving the best care and can't thank the staff enough.

The care and attention Mum has received are wonderful. All the staff are so helpful, and nothing is too much trouble. There is always a warm welcome when visiting Mum. All the above has resulted in my mum, who's always been independent, now being happy and content. I know mum is safe and is being well cared for.

I found the care home to be very tidy and very well run, the staff to be thoughtful, polite and friendly, supportive and professional. There is plenty to do for the residents as well, they're not confined to being indoors. There is a very nice garden for the residents to sit outside if they wish to do so and are supervised at all times.

Even when she was in end of life care, they made sure that she stayed at Heyberry in familiar surroundings, my sister and I will be forever grateful for making her passing as comfortable as possible.

My mum has been living here since the start of July. I cannot praise the staff enough. My mum loves it here, I have never seen her so happy. The staff go out of their way to assist her with all of her needs. One staff member, in particular, I have found extremely helpful when I have been in to see my mum.

Friendly, cooperative, efficient, caring and available.

My mum came to Heyberry house 4 weeks ago and myself and the family love the whole setup. Mum loves the staff, the food, how clean it is - everything about it. We like it that much that Mum has become a resident as she was in there for respite.

My Nanna loved living at Heyberry House. Before the pandemic, she went on lots of lovely trips out and was always full of stories to tell me. Through the pandemic she was so well cared for by all of the fantastic staff that even though I couldn't visit her, I knew she was safe and happy. I couldn't have asked for a better place for my Nanna to have spent the last years of her life.

Every aspect of Heyberry House is excellent and I cannot recommend it enough. The staff treat the residents with absolute care and kindness. My mother has loved her time there, always saying "it's like living in a family run hotel". During her last few weeks all the staff have been amazing and excelled in their care of her and displayed a level of professionalism and dedication for which myself and my family will be forever grateful.

Management and all care staff provide excellent care and always have the residents' best interests as their first priority. The food is at a very high standard and variety.

I've been visiting Heyberry House for the last 4 years and have never found fault with anything or anyone. The staff are very good with the residents, nothing is any trouble.

Always caring, helpful and pleasant, Made my sister smile, used her name when talking to her even when she had some dementia and were always respectful. Some wonderful entertainment (in the pre-Covid days) trips out and special lunches. Photos displayed for visitors to see, tea and coffee offered to visitors. A lovely atmosphere with great staff.