Astbury Lodge

We were new to the care system and everything was explained. Every member of staff was pleasant. So many smiles in one place. Everybody seemed happy and engaged in activities. Mum was welcomed with open arms.

I visit my friend in the care home at least once a week. She has dementia and has recently lost her husband. She is immobile so had to go into care. After five months she seems settled. The staff seem to be courteous and caring which is important to anybody in this situation. The lady who organised events, hair appointments and nails is a credit to her. Her patients and kindness is amazing. Always calling patients by their first names is good practice.

My dad is currently having respite with a view to staying as a full-time permanent resident. The care home is well run, the staff are genuinely caring towards the residents, the ratio of staff to residents is good. They have regular almost daily events and visitors to provide entertainment whether it be quizzes or visits from the local schools to sing. The home is spotlessly clean and everyone is very well looked after. The garden is well maintained and staff are constantly attentive to both residents and visitors. Thank you for looking after my dad like he is one of your own family.

Although Mum has only been in Astbury Lodge for a short while, I am happy that Mum is being well looked after and cared for.

Mum has been a resident since August 2022 and the change in her mental and physical health has been amazing. Despite her declining dementia, Mum is more content and happy. Her weight issues have improved, whenever I visit Mum is encouraged to sit in the day room with the company of other residents rather than being left alone in her bedroom and is dressed nicely. Mum's room is always clean and tidy and the whole care home is spotlessly clean.

Lovely place, really helped my grandad get settled when he moved in. The staff are amazing and go above and beyond for both residents and their family, the updates on Facebook for the activity days are great and show the residents enjoying themselves and have a variety of things to do.

Both of my parents are residents at Astbury Lodge and our family are very happy with the care they receive. The home is lovely and clean and well-run. The carers are very good at their jobs and are so lovely and caring towards the residents. All the staff are excellent. We've always found the manager to be very helpful and supportive of issues we've had. Overall we are very happy with Astbury Lodge.

Dad moved into Astbury Lodge following the passing of my mother. The staff there have been extremely welcoming and sympathetic towards him helping him to settle in and feel at home. He has early Alzheimer’s and requires direction. Whenever I have noticed something that I think needs to be changed the staff have been quick to respond. Eg Dad needs direction to leave the dinner table once a meal has finished to settle in a more comfortable chair, without direction he would remain at the table. Once we informed the staff of this they started to prompt him. Dad is a fussy eater but is eating very well in Astbury Lodge as foods are targeted towards his generation. Dad is unable to shower without assistance and previously was showered every day. I don't believe that the staffing allows daily showering for all residents but Dad is always clean and well-presented. The activities 3 times per week are good and the officer is very encouraging to try and get all of the residents to join in.

Staff at Astbury Lodge have been kind and supportive of my father who has moved here after a recent bereavement. They are focusing on learning his habits and preferences along with including him in appropriate activities.

Great environment and atmosphere. Residents are always happy and well cared for. Loads of entertainment and fun activities going on. Facilities are great with both communal areas as well as quieter lounges.

My relative has been there a few months and we have always found it a warm and welcoming care home. My relative is always well dressed, well kept and staff seem more than happy to help in any way they can and have gone above and beyond at times to help us. Having worked in care homes Astbury Lodge is one of the nicest I've been to and I would highly recommend it.

From the minute my mum arrived at Astbury Lodge the staff have shown her nothing but the highest level of kindness, care and support to enable her to settle in quickly without any fuss. Dementia can be a challenging illness and can present the staff with a range of difficult situations, however, I cannot praise the whole team highly enough for the care, patience and dedication that they continue to show towards my mum. We are kept fully informed about any issues regarding her health or well-being and we know they have her best interests at heart. We know of many other people in the wider community who have entrusted their own family members to this hard-working and dedicated team over recent years and every one of them had nothing but praise for the whole team. As a family, we have to agree. We know we have made a good choice.

My aunt has been at Astbury Lodge for a while now, the staff we've met on our visits have been lovely! Every one of them knew my aunt's name and showed such a caring, warm, friendly nature. My aunt seems so settled there which is a comfort to us her family! Like a home from home!

My grandma lived at Astbury Lodge from spring 2021 to autumn 2022 and I can't speak highly enough of this care home in all aspects. She would often tell me how happy she was there, how kind the staff and other residents were and how much she liked the food. I visited many times and found the staff to be friendly and caring and right up until the end they treated my grandma with the utmost dignity. They had regular social activities for residents as well as for family and friends too. So, to summarise, this care home was absolutely fantastic for my grandma and I would, without any hesitation, recommend it. We all now feel part of the Astbury Lodge family.

Mum's only been in for 2 days and is already more engaged and happy than I've seen her for a long time. Lovely, welcoming, friendly atmosphere.

Astbury Lodge was a loving and caring environment for Dad over almost 2 years. Nothing was to much trouble - even when Dad's dementia meant he could be unreasonable. I enjoyed regular visiting whenever I wanted to see him before lockdown. The carers kept me informed about Dad's health and wellbeing. The home is very welcoming with small lounge areas rather than one big space. Dad was well cared for in his final days when he was Covid positive and we couldn't see him. A huge thank you to you all.

My mum became a resident in 2019. From day one, Astbury Lodge was home. My mum could still be independent and go out every day. The team provided support, structure and routines, that was so important to us as a family and my mum to keep her mentally well. I can only commend the amazing team, from those that kept her room sparkling clean, the team that washed all her clothes, the team providing care during the night with a cuppa and a chat, the team providing home-cooked delicious food daily at every meal, the team that organised social entertainment, the team that support her personal care, the team that sat and just had a chat, the team that provided support every second of every day. That’s the Astbury Lodge team, incredible through and through. Every single minute of the day my mum felt at home at Astbury Lodge. Sadly my mum passed away suddenly and very unexpectedly but can honestly say she was treated with care and dignity to the last minute of her life. I highly recommend.

My father was in Astbury Lodge from September 2019 to February 2020 when he had to move to a nursing home. Astbury Lodge were fantastic from the time he entered to the time he left. All the staff were great with him. The place itself is light and airy and has a feeling of calm. There are activities of all descriptions to keep the residents entertained. Food is great for all. I would recommend Astbury Lodge to anyone who has to go into a care home.

Astbury Lodge is clean and homely with smaller lounge areas rather than one big sitting room making it feel more cosy and personal, enabling residents to sit and chat more readily. There's always a friendly staff member around but not in an obtrusive way. All in all, we can't thank everyone at Astbury Lodge enough for the care they have shown to Mum.

My friend has dementia and was unable to cope at home - her GP said she needed constant care. Astbury Lodge in Ellesmere Port had been recommended to me by a senior nurse at one of the nursing homes I work in (administering Holistic treatments to the elderly). I just turned up one day and asked to look around. I was made very welcome and shown around the EMI unit and could see that it was as much like home as they could possibly make it for the residents. Everywhere was clean and well cared for, there's a small area with two tables and some chairs that put me in mind of a little cafe. The staff wear their own clothes to avoid looking clinical which added to the homely feeling there. Thankfully my friend was able to go there as they had a vacancy, she surprised us all by settling really quickly and never tired of telling me how nice it was spending time with all these nice friends. Every member of staff I met was attentive, caring and facilitated the needs of their residents. Priceless.