Gleavewood

Farm Road, Weaverham, Northwich CW8 3NT
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9.8 63 Reviews
  • Gleavewood, Northwich
Gleavewood is an attractive, residential home situated in Northwich. It has a qualified and caring staff team who work hard to support the well-being of residents in a warm and friendly environment.

Quality of life is promoted through a wide choice of activities, and mealtimes are treated as a relaxed and social occasion, with residents supported to make choices about what, when and where they eat.

Care Provided by Gleavewood

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1300
  • Self-Funded Residential Dementia Care: £1050 – £1300
  • RESPITE Self-Funded Residential Care: from £1050
  • RESPITE Self-Funded Residential Dementia Care: from £1150

These prices are only a guideline, please contact Gleavewood to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Julie Wansbrough (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (32)
9.8

Gleavewood has a Review Score of 9.8 (9.837) out of 10, based on 33 reviews in the last 2 years.
Over all time Gleavewood has 63 reviews.

Overall Experience
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Date Published
  • 63
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Reviewer Connection to Gleavewood
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Total of 63, showing 21-40
Review from Christine B (Daughter of Resident) published on 5 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As soon as you walk through the door, you can feel the warmth, love and caring that is Gleavewood. My mum first came on respite, but actually asked to stay permanently. The staff are amazing, nothing is too much trouble. The meals are wonderful and the home is spotless. Mum always thought of it as her
home and she was so happy and content there, I loved visiting her there, everyone was so welcoming, and I always knew Mum was happy and well looked after, sadly Mum had to move on due to needing nursing care, but we both miss the home very much.
Reply from Julie Gerrard, Home Manager at Gleavewood
Thank you kindly for the positive feedback, your mum is a lovely lady and it was a pleasure to look after her, she is very much missed by everyone. We will share your feedback with the team and thanks…read more
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Review from R E (Son of Resident) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff in all departments are welcoming and supportive. Residents are treated with respect and individual's needs considered.
My mother comments that all the staff have smiles and are friendly, which is very reassuring to me.
Reply from Julie Gerrard, Home Manager at Gleavewood
Thank you for your feedback, we are pleased that you are reassured regarding your mother's experience of living at the home.
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Review from H H (Niece of Resident) published on 14 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We found the staff at Gleavewood very caring and helpful to our aunt even though it was a short stay.
They were all very kind to her and also made us as a family very welcome.
Reply from Julie Gerrard, Home Manager at Gleavewood
Thank you for your kind review, we will share your feedback with the staff team.
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Review from Diane A (Daughter of Resident) published on 22 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
When it was decided by my mum that she wanted to go into respite she was taken into Gleavewood and was going to stay for 2 weeks to see if she liked it with a view to her living there permanently. It only took 2 days for her to decide she wanted to stay.
What a gem of a place this is. The manager and
staff are truly amazing, they take very good care of my mum, she has a lovely room which is always clean and tidy, the whole home is spotless.
They have entertainment and activities which Mum really enjoys, and the meals they provide are outstanding. You can visit any time you like which is great for me. Can honestly say wouldn't want my mum to be anywhere else.
Reply from Julie Gerrard, Home Manager at Gleavewood
Thank you for your lovely feedback, we are pleased your mum is happy and settled at the home, we will share your feedback with the team.
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Review from P D (Friend of Resident) published on 11 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our friend, a resident of Gleavewood care home since July 2023 has received excellent care. The staff are friendly and welcoming and go to great lengths to ensure her every comfort. The home is consistently clean and fresh and her room is always well-kept. Laundry is collected promptly and returned
beautifully ironed the same day. She enjoys the food and is well-settled and happy there. Happy to recommend Gleavewood.
Reply from Julie Gerrard, Home Manager at Gleavewood
Thank you for your feedback, we are pleased to hear that your friend is settled and happy at the home, and we will share your comments with the team.
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Review from S W (Son of Resident) published on 8 April 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The home is a very friendly environment, with all the carers and staff coming across as very approachable and helpful.
My mum has settled in the home very quickly and I feel she is very safe and well cared for.
The home appears to be well organised with all staff efficient in their respective roles.
There
are also regular activities being carried out for the residents to take part in should they choose to do so.
My initial impressions are that the home is very clean and well-maintained with all the expected safety features installed or available.
Reply from Julie Gerrard, Home Manager at Gleavewood
Thank you for your feedback, it is nice to know that you feel your Mum is safe and well cared for at the home, your review will be shared with the staff team.
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Review from A M (Niece of Resident) published on 12 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are friendly and professional and most importantly kind. My relative originally came to Gleavewood for respite care and stayed to become resident until the end of her life. She was treated with dignity and respect and became fond of the carers. Her care was adapted as my relative’s needs changed
and her wishes were consulted and taken into account. I was able to phone and receive updates on my relative’s health and well-being which was reassuring for me as I live a long way from Gleavewood.
Reply from Julie Gerrard, Home Manager at Gleavewood
Thank you for taking the time to share your feedback, we are pleased you were reassured that your relative received care that was responsive to her needs during her time at the home, your relative is…read more
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Review from Margaret I (Resident) published on 29 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family searched for the right 24-hour care for me and here, at Gleavewood, found the most perfect home. I settled right away and am so happy and very thankful to be here! All the staff are so dedicated to meet the residents' needs and do their very best for us at all times. They work as a team -
plenty of smiling faces with, of course, a sense of humour.
My faith in God has also helped me to overcome some hurdles in order for me to come here!
Reply from Julie Gerrard, Home Manager at Gleavewood
Thank you for taking the time to share your experience of coming to live at Gleavewood, we are pleased you are settled at the home and are happy with the service, we will share your feedback with the…read more
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Review from Paula O (Sister of Resident) published on 22 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I thought I was losing my sister before she went into Gleavewood, but with all the love and support the staff have given her, she has a new lease of life.
Reply from Julie Gerrard, Home Manager at Gleavewood
Thank you for the lovely review; we are pleased that your experience of the home for your relative has been a positive one. We will share your feedback with the staff team.
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Review from Laura R (Niece of Resident) published on 22 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home, very clean. The staff take very good care of the residents; they go to great lengths to make them as comfortable as possible.
Reply from Julie Gerrard, Home Manager at Gleavewood
Thank you for taking the time to share your thoughts on our home; we will share this feedback with the staff team.
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Review from Marion Y (Resident) published on 14 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've been in Gleavewood for about 6 months now and I have settled in quite well. I am enjoying the activities and the company and all the staff are helpful and lovely.
Reply from Julie Gerrard, Home Manager at Gleavewood
Thank you for taking the time to leave us a review. It is lovely that you feel quite settled at Gleavewood and that you enjoying the activities and the company of others, we will share your feedback…read more
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Review from Sandra B (Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience at the Gleavewood has nothing but admiration in my heart.
Helping me through severe grief and the effects of sepsis, I couldn't have been in a better place. The amount of love and care I received made me want to live again. The care, domestic, management and staff are the best!
Reply from Julie Gerrard, Home Manager at Gleavewood
Thank you for taking the time to share your experience of living at Gleavewood, we will share your feedback with the staff team.
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Review from John R (Resident) published on 25 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased with the quality of care provided at Gleavewood. The staff all go the extra mile to make residents comfortable at all times, day or night. Quite a feat... I would recommend anyone needing care to seriously consider Gleaveaveood as a good option.
Reply from Julie Gerrard, Home Manager at Gleavewood
Thank you for taking the time to share your experience of the service at Gleavewood, it is appreciated. I am pleased to hear your experience of the home is a positive one.
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Review from Jontyn J (Daughter of Resident) published on 2 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well looked after. All the staff, from managers, care assistants, kitchen staff and auxiliary, are friendly and always willing to help. Mum is always clean and well presented. Mum enjoys her meals and mixing with other residents.
Reply from Julie Gerrard, Home Manager at Gleavewood
Thank you for your feedback, we will share this with the staff team.
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Review from Shirley H (Resident) published on 15 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I moved to Gleavewood on July 10th and since being here I have been made to feel welcome. The staff are very kind and friendly. Nothing is too much trouble, every problem is taken care of. I am happy to live here and I have recommended Gleavewood to my friends.
Reply from Julie Gerrard, Home Manager at Gleavewood
Thank you for your review, we understand how difficult the transition into care can be, we are pleased to hear you are happy with our service.
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Review from Gail C (Daughter of Resident) published on 21 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
What makes Gleavewood so special are the managers and staff. Mum wasn’t here for a long stay but from the day she moved in she was made to feel welcome and cared for. You know that everyone at Gleavewood is doing their very best. Thank you to three staff members for all you did for Mum and for taking
the time to talk to me. Thanks to all the staff too including the maintenance man who Mum had many laughs with. Mum didn’t make the rugby team!
Reply from Julie Gerrard, Home Manager at Gleavewood
Thank you for taking the time to share your feedback regarding your Mum residing at Gleavewood for a short time. I am pleased that your experience was a positive one, we all wish your Mum best wishes,…read more
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Review from Samantha E (Relative of Resident) published on 28 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came to visit my auntie who is a resident in Gleavewood. I was greeted by a lovely lady who helped us gain access. Then we saw the managers who also welcomed me and Mum into the building helping us find out way round. It was lovely to be greeted by such wonderful happy staff members.
We then went
up to my auntie’s room who was happy to see us too. We had a lovely visit. A staff member also came and said hello to us and helped us to take my auntie outside. Every member of staff looked so happy and were very friendly. Even the kitchen staff said hello on our way past. What a lovely place my auntie is in which such wonderful care and caring staff.
Reply from Julie Gerrard, Home Manager at Gleavewood
Thank you for taking the time to share your comments and positive feedback following the visit to your relative. We will share this with our team.
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Review from Peter E (Son of Resident) published on 7 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dad, due to his frailty of his 90 years of age, moved into Gleavewood Care Home in March 2023, from the moment Dad met with senior management in his bungalow he was warmly invited to stay with them in Gleavewood. Dad has been amazing, settling into his new homely surroundings and could have not
been made more welcome by all staff and residents and has expressed on numerous occasions that Gleavewood is his new home. As a family, we can not thank all the Gleavewood staff enough for making our dad so welcome and exceptionally cared for. Thank you.
Reply from Julie Gerrard, Home Manager at Gleavewood
Thank you for your feedback, we are pleased to hear that your dad had a positive experience, our residents' well-being is our main priority and it is good to hear that you are pleased with the quality…read more
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Review from Karen L (Daughter of Resident) published on 2 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Gleavewood Care Home has made my dad feel at home, safe and at ease. The staff are all lovely, very caring and helpful to both residents and visitors. The home is lovely and clean, warm and has a very calming atmosphere.
Reply from Rahi Joshi, Marketing Associate at Gleavewood
Thank you for your kind feedback. We appreciate you recognising our staff's efforts and are glad to hear your dad is at ease with us. I'll forward your warm sentiments to our home team.
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Review from Andy R (Son of Resident) published on 22 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our father received palliative care and it was excellent. His decline was rapid and the staff were warm, compassionate and always treated him with dignity. This was all tempered by the practicality needed to ensure he was comfortable at all times. For the family, this was incredibly reassuring. We are
grateful for the hard work of the staff and their 100% dedication to care. Thank you.
Reply from Rahi Joshi, Marketing Associate at Gleavewood
I am sorry for your loss. We are pleased to know your dad was comfortable with the care provided. Thank you for your kind words, I will pass it on to the home team. We are grateful for the opportunity…read more
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Current Review Score: 9.8 (9.837)

Overview of Review Score

The Review Score of 9.8 (9.837) out of 10 for Gleavewood is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.837 for Gleavewood is calculated as follows: ( (321 Excellents x 5) + (56 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 380 Ratings = 4.837
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Gleavewood is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (0)

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