Gleavewood

Excellent service, staff can never do enough for you or the service user. Always show caring attention.

As a family, we are so grateful to have our mum residing at Gleavewood.

Mother feels she is well looked after by the caring staff. Good food and accommodation.

Staff are very welcoming. They look after my nana well. They all are professional. The building is tidy and clean but could do with updating rooms.

We can't thank the staff enough for all they do for her.

Since our Mother became a resident at Gleavewood we as a family have been extremely impressed with the level of care that she has received. The staff at the home quickly became familiar with her care needs and cognition, and have ensured that her personal care is of the highest level. Our mother's nutrition and mobility have greatly improved since she joined the home, due in no small part to the efforts of the care staff and management. Communication with the family has been second to none, and when visiting our Mother or enquiring after her by telephone we have always been greeted with warmth and courtesy. The feeling of myself and my family is that she has been extremely lucky to have become a resident at Gleavewood, and we are extremely grateful for everything that the staff provide for her every day.

Very friendly and competent staff. Would highly recommend. My mother was here for over two years and was looked after very well.

If I need to speak to a member of staff, either caring or office staff, they are on hand and my questions answered and my dad's needs met. There are varied activities planned which residents are actively encouraged to join in with. A monthly newsletter is produced which is informative for both residents and visitors. The home is lovely and clean. It is not easy moving a family member into permanent residential care but Gleavewood makes the transition easier and smoother. Well done all.

Mam was taken ill very rapidly she was in a trance-like state from the Tuesday to Thursday night. The care and love they gave her were marvellous. They are brilliant. I can't put into words how grateful I was and am for what they did. The boss of your company should come down to and thank them. I will pass on to others.

Overall, they have made an old lady very happy in her old age. Couldn't be better.

I can't just name one of the staff here at Gleavewood but all they are good kind and I would state dedicated to the very good job they do, to the activities they do their very best considering some of the problems that the residents have, plus a lot of them go out of their way to do things for them.

C L S Gleavewood Care Home have the most caring carers any one could wish for, my mum is happy, well fed and looked after and I truly believe that if it wasn't for the dedication of all carer's, cooks etc my mum may not be here with us.