Barchester Iddenshall Hall and Beeston View Memory Lane Community

Rode Street, Clotton, Tarporley CW6 0EG
Review Us
9.1 74 Reviews
  • Barchester Iddenshall Hall and Beeston View Memory Lane Community, Tarporley
Nestled in the rural village of Clotton in Cheshire, Iddenshall Hall is a 24-hour residential home that provides care for elderly people.

The Memory Lane Community, Beeston View, also offers residential and nursing care for those living with dementia. Whether long-term placement or a short spell of respite, the team at Iddenshall can provide appropriate levels of support.

Remaining active is important to us all and this attitude prevails at Iddenshall Hall. The team of activities coordinators design a regular programme of events to meet the needs, hobbies and interests of individual residents.

The home is a carefully adapted farmhouse dating back to the 16th century and, whilst oozing charm, elegance and character, has a distinctly homely feel.

Please call today or pop in for a coffee and a chat.
Show Barchester Iddenshall Hall and Beeston View Memory Lane Community on the Map

Care Provided by Barchester Iddenshall Hall and Beeston View Memory Lane Community

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1120

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Iddenshall Hall and Beeston View Memory Lane Community to find out the exact price for your requirements.

Contact Barchester Iddenshall Hall and Beeston View Memory Lane Community to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Iddenshall Hall and Beeston View Memory Lane Community to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Kirsty Jones (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (39)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (39)

Visiting

  • No restrictions

Parking

  • Substantial parking on site

Barchester Iddenshall Hall and Beeston View Memory Lane Community Reviews (74)

9.1

Barchester Iddenshall Hall and Beeston View Memory Lane Community has a Review Score of 9.1 (9.091) out of 10, based on 17 reviews in the last 2 years.
Over all time Barchester Iddenshall Hall and Beeston View Memory Lane Community has 74 reviews.

Overall Experience
  • 51
  • 18
  • 1
  • 2
  • 2
Date Published
  • 74
  • 10
  • 13
  • 17
  • 57
Reviewer Connection to Barchester Iddenshall Hall and Beeston View Memory Lane Community
  • 23
  • 15
  • 7
  • 5
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 74, showing 41-60
Review from John (Son of Resident) published on 8 April 2021 Submitted via Website • Report
Overall Experience 1.0 out of 5
Before you decided to spend over £60,000 a year on care for your relative, consider is it because you think you are doing the right thing buying expensive care. I did, but now I feel I did the wrong thing. My mother was a resident first in the residential unit, then the dementia unit and until last
week a resident of the Dementia Care Unit, where we removed her to a new home that is half the cost and where she seems to be much happier. During the lockdown, my mother lost nearly five stone in weight in as many months, but no one seemed overly concerned, she was no longer obese or diabetic. Also, during the lockdown, she fell and fractured her shoulder. I am pointing no fingers, but I do not know what was happening to my mother during this time. She was a prisoner of the regime. When we finally saw her five months later, all I can say its that she looked like a “tramp”. When we complained directly to the Managing Director, who is now on just under £2 million he couldn’t even be bothered to write to me.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Iddenshall Hall and Beeston View Memory Lane CommunityThank you for your review, we value all feedback as this helps us to improve our service where required. I will pass on your feedback to the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J W (Daughter of Resident) published on 7 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Beeston View have been amazing. My mum was discharged from hospital into their care. They have gone beyond what they should do, staying on late with her long after they should have gone home simply because she asked them not to leave her. Not only were they caring staff to her they helped
us as her family every step of the way, particularly in her final days.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Iddenshall Hall and Beeston View Memory Lane CommunityThank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John B (Next of Kin) published on 7 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend this care home to anyone who is considering going into 24-hour care. I have an elderly aunt (95-year), suffering from dementia, who has been receiving respite at the home. From the moment she arrived, she has received excellent care from the staff. The staff have exceeded my
expectations, helping to make my aunts transition from home life to 24-hour care as easy as possible. The staff are shining examples of genuine, caring people who are trying to make the residents as comfortable as possible in the environment that they now find themselves in. They are a credit to themselves and to the company that they work for, well done, keep up the good work.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Iddenshall Hall and Beeston View Memory Lane CommunityThank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ann V (Friend of Resident) published on 18 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The lady I visit cannot speak highly enough of the staff and the facilities provided. I myself visit once a week and find staff and management very helpful. The cleanliness of the whole building is exceptional, as is the layout in the dining room when set for meals, as good as top hotels. The staff
are obviously aware of resident's needs with regard to meals and mobility, which is so important. I cannot speak highly enough of the whole environment
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G H (Brother of Resident) published on 11 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is excellent. Staff are extremely welcoming and treat the residents with respect and kindness. The home was clean and smells lovely, none of which odours you may associate to a care home.
There is always something going on and all staff are engaged with the residents. The atmosphere is relaxed
and fun.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Iddenshall Hall and Beeston View Memory Lane CommunityThank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alison W (Daughter of Resident) published on 7 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Iddenshall Hall resembles a 5-star hotel rather than a care home. The rooms are light and airy and there is a beautifully decorated lounge and dining room but most importantly the staff are amazing, they are so friendly and caring. My mum has been there for over 12 months and refers to them as family.
I know that they consider her welfare and happiness to be their number one priority and that gives me total peace of mind. I would not hesitate in recommending them.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J L (Son of Resident) published on 8 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing team of carers - respectful, genuine, kind and treat Mum like a special individual. Lovely location and good rooms. They make a difficult situation much easier for the whole family to handle.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G L (Wife of Resident) published on 8 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After two bad experiences, my husband settled well in the two weeks (respite) at Beeston View.
It has given me an opportunity to recharge my batteries in the knowledge that he is being well cared for and is "content" to be here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K S (Relative of Resident) published on 6 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very caring and helpful staff. Always willing to talk to relatives.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda W (Niece of Resident) published on 5 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A family environment. Care staff are very responsive to the needs of residents. My aunt is always very well dressed and her personal hygiene is excellent. I have observed the meals being served and they are of good quality with several choices offered. The staff are always visible, complaints (if any)
are discussed and rectified immediately. Staff always willing to discuss family needs.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dilys W (Friend of Resident) published on 22 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring family atmosphere. Nursing staff and carers are patient and nothing is too much bother. Always ready to help at all times.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sarah G (Wife of Resident) published on 11 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband, who has a diagnosis of Alzheimer's (confirmed diagnosis 2013), had been attending Beeston View for daycare 2 x weekly since September 2018. He became more troubled and psychotic around Christmas, and after a month of trialling different doses of medication and lots of visits to the psychiatrist,
I was offered a respite bed for my husband at Beeston View. The family and myself were concerned he would not sett, but the staff were amazing, and by the end of the first week he surprised us all. He was made permanent after 2 weeks and he has settled so well - all down to the care and attention of the wonderful staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D S (Daughter of Resident) published on 25 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has stayed here for respite on a couple of occasions and has settled well which is a great comfort to me. The staff are always happy to help. My father enjoys to walk and his mobility is not the best but he loves the garden and also can view it from the room. It's clean and the food is good
and he is always complimentary about the place which speaks for itself.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gavin G (Son-in-law of Resident) published on 27 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been extremely impressed by the care provided to my mother in law who suffers with advancing Alzheimer’s. The location, its design and layout along with the exceptional staff have provided some peace of mind to my wife and family during a really difficult time. Thanks to all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T I (Son-in-law of Resident) published on 3 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care. Carers always visible and helping residents with daily tasks. They sit and eat with the residents at meal times, giving help when needed. They encourage everyone to eat together and socialise in the lounge. My mother-in-law is treated with respect and always clean and tidy, as are all
the residents. The rooms are spacious and have en-suite facilities. Carers are always willing to sit and speak with you regarding your relative and are very knowledgeable of dementia care. The whole atmosphere is very transparent from the management down to the carers. Visitors are welcome anytime. The place is very clean. The dining room has lovely linen tableware with napkins - a nice touch.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J I (Daughter of Resident) published on 2 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very caring environment. My mother has been in Beeston View for over two months. She is kept safe and receives excellent care. The carers are attentive, polite and exceedingly kind to all residents. The rooms are large for residents and have en-suite facilities. You can bring in your own furniture
to ensure familiarity. The meals are varied and residents offered a choice. Food/snacks/fruit on offer all day, plus tea/coffee/fruit juice/water. Medical staff are on call and they have connections with a local doctor who visits each week. The open plan dining and lounge area is good and staff are always visible in these areas. Residents are encouraged to eat and socialise together. Activities are arranged. My only criticism is that towels are not always available in ensuite but are supplied immediately if you ask a carer. In-house hairdresser.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rosie G (Daughter of Resident) published on 27 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have just visited my mum and want to say a huge thank you to the manager and her team.
Mum is flourishing and every member of the team deserves praise and thanks. Mum is treated with respect, dignity and they help her maintain her little garden outside her patio door. This has been such a difficult
year for Mum and all of us. With the support of Barchester Iddenshall Hall, we are building happy experiences each time we visit. Mum adores the staff and above all the manager. Thank you for your compassion, understanding and support to the family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S D (Husband of Resident) published on 28 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was admitted recently and I am impressed by the welcome and arrangements for settling her in.
Early indications are very favourable.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M C (Wife of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been spending one day per week in daycare. The staff have been extremely pleasant and helpful. We have looked for a slightly cheaper option for full-time care, we found the commitment for his years off-putting.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D M (Daughter of Resident) published on 14 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Beeston View for the last four years. During that time she received excellent quality care and was always treated with kindness and dignity. The behaviour of residents in the dementia unit is often quite challenging and yet throughout that, the staff are able to relate to
and to treat the residents in a friendly and caring manner - never losing sight of the human being trapped inside.
The environment is pleasant, with enough space and the food is good. I am very grateful that my mother was able to have such good care during this last phase of her life and I could not give Beeston View a higher rating for the service it provides. If asked to give a score, it would be 5/5.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.1 (9.091)

Overview of Review Score

The Review Score of 9.1 (9.091) out of 10 for Barchester Iddenshall Hall and Beeston View Memory Lane Community is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.266 for Barchester Iddenshall Hall and Beeston View Memory Lane Community is calculated as follows: ( (138 Excellents x 5) + (13 Goods x 4) + (21 Satisfactorys x 3) + (17 Poors x 2) + (10 Very Poors x 1) ) ÷ 199 Ratings = 4.266
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.825 Points relating to the number of positive Reviews for Barchester Iddenshall Hall and Beeston View Memory Lane Community is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 3.825
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Nov 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (12)

Meet the Team (5)

Kirsty

Kirsty Jones

Job Title: General Manager

Hi, my name is Kirsty, and I am the General Manager here at Iddenshall Hall.


I have been in the care sector since 2008 and have predominantly worked with the elderly. I am proud and privileged to have had the opportunity to care for the older generation, and I hope to continue to do so for many years to come.

Themby

Themby Sitsha

Job Title: Deputy Manager Joined: 2023

Hi, I'm Themby and I'm the Deputy Manager here at Iddenshall Hall & Beeston View. I joined the team in 2021 as a Nurse, and then was promoted to Deputy Manager/Clinical Lead in October 2023.


I have been qualified as an Adult Nurse since 2012 and have worked as a Nurse Manager in various departments since then. I find my role very rewarding - I love that I get job satisfaction and can feed my passion for Nursing and Care at the same time, it's wonderful being part of this team!


Outside of work, I enjoy family time and watching football, and I'm always down for a road trip and some sightseeing.

Julie

Julie Hallam

Job Title: Senior Administrator Joined: 2003

My name is Julie, and I have worked at Iddenshall Hall & Beeston View since 2003. During my time in this role, I have gained my NVQ in Business Administration Level 2 and 3. I have 12 years of previous experience as a care assistant and gaining an NVQ Level 2, 3 and A1 Assessors award in care.


I support and advise families who are facing the task of trying to find a suitable care home for their loved ones. I work closely with the General Manager to ensure the efficient and smooth running of the administrative team and financial systems within the home.

Tracy

Tracy Dunston

Job Title: Admin Assistant Joined: 2024

Hi, I'm Tracy and I'm the Admin Assistant here at Iddenshall Hall & Beeston View. I joined the Admin team in June 2024. As the Admin Assistant, I am based on our reception where I meet and greet visitors, and pick up any queries or questions you may have about our home.


Before joining the Admin team, I was the home's Hairdresser for 2 years. I had previously had my own salon for 23 years, then I decided I wanted a change, and wanted to go back to the operations and administration side of things. I look forward to greeting you on your visit to us!

Karen, Luisa & Julie

Karen, Luisa & Julie

Job Title: Activities Team

Hi! Our names are Karen, Luisa & Julie, and we are the Activities Coordinators here at Iddenshall Hall & Beeston View.


Our aim is to always deliver a wide range of fun and stimulating activities which are appealing, can be enjoyed and are inclusive to all of our residents. Our work is very rewarding, and it is a pleasure planning events and activities each month. We really enjoy interacting with residents and learning about their interests, preferences and experiences.


There is nothing more rewarding to us than seeing smiling faces and hearing real laughter every day. Look out for our activities and events - you are welcome to join us!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Iddenshall Hall and Beeston View Memory Lane Community to verify any information. View our terms and conditions. Barchester Iddenshall Hall and Beeston View Memory Lane Community has an Enhanced Service - more info.