






MHA Mayfields care home offers residential dementia care services for 46 residents with short stays available throughout the year. The thoughtful and compassionate vision of Professor Tom Kitwood, an internationally renowned pioneer in dementia care, lives in every detail of the home. Guided by his philosophy of person-centred care, the home is both functional and profoundly humane, with no stairs or lifts, the open-plan design flows freely to foster ease,...
Care Provided by Mayfields
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- For a maximum of 46 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Own Furniture if required
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Mayfields for full pricing details and T&Cs.
Contact Mayfields to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- MHA
- Voluntary / Not for Profit Owned
Person in charge
- Susan Neill (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (46)
Mayfields Reviews (48)
Mayfields has a Review Score of 8.6 (8.576) out of 10, based on 4 reviews in the last 2 years.
Over all time Mayfields has 48 reviews.
The Staff really do go above and beyond to help, my grandmother has settled in very well. Dementia is very cruel so to see staff that understand puts your mind at rest. I would highly recommend as we visited a lot it area before finding Mayfield.
Mum had a fall in her bedroom unfortunately she needed a hip replacement operation. Only in hospital ten days and Mayfields were more than happy to take her back to look after her. They all did this superbly. Nothing was too much they just took it in their stride. And I mean everyone from staff, catering and housekeeping they all made this potential nightmare into a smooth transition from hospital to care home. Mums well up and at it again now and only uses the zimmer frame when tired. Can't thank you guys enough. Money can't provide this type of care, it comes from good people with even better hearts. Thanks so much from me, Dave B and our family xxx
I have found placing my mum in care very difficult so I needed a home most importantly where my mum is safe and cared for but also where as a regular visitor to mum I am made welcome and that is what I have always found at Mayfields. If I ever have any concerns for mums care I have been able to speak to the senior management team and have felt listened too and solutions found. Importantly for residents the food is a very good standard and always varied, the home has a beautiful garden with lots of space inside too and activities going on most days and a church service on Sundays. I find Mayfields a very inclusive place for residents and family.
My relative had a respite stay at Mayfields during the summer. It was the first time we have used the service and we were very impressed. The staff are really helpful and the home had a lovely atmosphere, lots of activities. They have a 50's Cafe on Wednesdays which we have been able to attend to keep my aunt familiar with the home and have booked another stay very soon.
Thank you for your feedback, which I will share with the team. We look forward to seeing your Aunt again soon.
My mum has been a resident of Mayfields Ellesmere Port since June 2022. Her care has been exemplary. The transition to the home was a little rough for my mum, but the staff made sure she was given lots of attention and made her feel very comfortable. Mum loves the staff and her face lights up with their interactions. It really has become a home away from home. Both the carers and the administration staff are approachable and always answer any questions or concerns. The facility is always exceptionally clean. The kitchen staff are very friendly and the meals are varied and thoughtfully prepared. During my visits, I have continued to watch the patient and loving interactions the carers have with all of the residents and I would not hesitate to recommend Mayfields to anyone who is looking for care for their loved one.
I have no concerns about her care. She has been looked after excellently. The staff also treat my father and I with respect and answer any concerns we have. I would not have any hesitation in recommending this care home to those who need it. All staff do their best sometimes under very difficult situations and all greet you with smiles on their faces.
My mum has been very settled in her surroundings. The staff went out of their way to treat those of us with mums to a Mothering Sunday afternoon tea. It was a very special moment for me as a daughter. I can still after all this time recommend Mayfields and my wish is for my mum to remain there.
When I phoned the carers were giving updates and advising and enjoyed having her.
When visited Mayfields originally I was impressed with the cleanliness and food menu. My mum can be fussy but ate well.
I was also impressed with the care for other patients and had heard how good Mayfields were with a friend's uncle whilst he stayed there.
Mayfields Ellesmere Port has provided my father with the best care that we could have hoped for in a care home environment. There is a homely atmosphere and staff are, generally, kind, caring and compassionate towards the residents and welcoming to relatives/friends. There are religious services and activities for the residents, some of which relatives/friends are actively encouraged to participate in. The choice of menu and quality of food provided is of a high standard.
I am quite happy that recently you have decided to put in more permanent staff as they know the patients better and are more familiar with them and know their needs and their behaviour. The only thing I suggest if possible, when the weather is good, especially for residents who can’t move, take them with the help of family to the garden for a change.
My husband came to live at Mayfields a year ago, and he is still there. I can’t put into words the love and care that he receives at every level, every day. He is only 66, and I was incredibly frightened when he first went in, not knowing what to expect. I have complete confidence that he is in the right place, and I am once again his wife, not his carer. Everyone has also looked after me, as well as him. I’ve shed many a tear, and have had many hugs, but also lots of laughs. You are all very special people, and I thank you for every day. Even at the end of a long shift, when you must be worn out, you still smile. You’re incredible. The managers are always there for a chat, nothing is too much trouble. Nothing is ever perfect, but this is a very special place, that strives for the best all the time. I would confidently recommend it as a place for your loved one to live.
The food appears to be very good, and the facilities are kept very clean.
The ensuite bathrooms would benefit from an upgrade, but generally, the facilities are good and suitable for people with dementia.
Activities have improved lately, and the introduction of visiting small animals, such as the chicks, really lifts the residents.
The senior carers do keep us well informed on any medical issues that arise, which is reassuring.
On occasion, the personal care is not as good as we would hope for, but generally, Dad is clean and presentable each day.
It was a hard transition placing Dad into care, but I think that Mayfields is probably the best in its field, in this locality, and we thank the staff for their continued care for Dad.
Mum has been in Mayfields since December 2023. We had to make quite a quick decision in our choice of home, but I think we were very lucky. The residents are treated with respect, dignity and good humour. Mum has taken part in various activities, not all to her taste, but the staff are very encouraging and patient. Communication, especially regarding medical matters, has been very good, be it by phone calls, email or face-to-face. The staff also greet visitors with a friendly smile, kind words and often a cup of tea! Any concerns we have had have been dealt with quickly and always with Mum's best interests at heart.
I find that Mayfields is a top-class home run by excellent management and excellent teams in all departments. I visit regularly and can see that the residents are looked after above and beyond. I am so glad that I chose Mayfields to look after my wife.
I am very pleased that I chose this care home for him and wouldn't want him to be anywhere else whilst his present needs are being met.
MY mum was looked after so lovely and nothing was too much trouble for the caring staff. The home (Mayfields) is very warm and comfortable, the food is amazing, the bedrooms are nice and homely. The activities are plentiful including music therapy, church services, crafts, quizzes etc and residents are encouraged to participate. I can't thank the staff enough for treating Mum with respect and love and for caring for us too as a family when Mum fell ill. You truly are angels - thank you from the bottom of my heart.
The care home maintained a good standard of cleanliness and order.
The staff were friendly and helpful.
This is a very good home from home for the residents. The staff are very conscientious and professional.
Excellent home.
Kept informed about any issues which may arise with Mum's health etc.
Would highly recommend Mayfields care home to anyone.
My mum has thrived since she has lived in this home. Staff make an effort to really get to now her and us as a family. I've always felt very welcomed into the home. My mum is treated with dignity and staff pick upon her fun nature and sing and dance with her. I feel she is loved by them. Hats off to the staff - they're amazing.
My mother has been at Mayfields since the beginning of August 2022. So far we are very happy with the care she has been receiving. Many of the carers are so lovely and sociable/interactive with residents and my mum has already made good connections with many of them. The place is light, airy and always has a lovely warm atmosphere.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 February 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (0)
- 06 Oct 2025
Caring for a loved one can be so rewarding but it can also be so demanding. At Mayfields, we provide short-term respite stays designed to give carers a much-needed break...
- 20 Jun 2025
Save 20% on the first six weeks of a self-funded, permanent care placement OR get 3 weeks of respite care for the price of 2. To find out more, call...
- 30 Jan 2025
There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...
There are no upcoming events for Mayfields.
Accreditations
There are no accreditations posted yet for Mayfields.
Meet the Team (1)

Susan Neill is the registered home manager at MHA Mayfields.
Frequently Asked Questions about Mayfields
What types of Care is Mayfields registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Mayfields have?
There are 46 Single Rooms.
What are the Facilities & Services at Mayfields?
Own Furniture if required, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Mayfields to the centre of Ellesmere Port?
1.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mayfields to verify any information. View our terms and conditions. Mayfields has an Enhanced Service -more info.