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Mayfields

Naylor Crescent, Netherpool Road, Overpool, Ellesmere Port, Cheshire CH66 1TP
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Mayfields, Ellesmere Port
Mayfields, Ellesmere Port
Mayfields, Ellesmere Port

MHA Mayfields care home offers residential dementia care services for 46 residents with short stays available throughout the year. The thoughtful and compassionate vision of Professor Tom Kitwood, an internationally renowned pioneer in dementia care, lives in every detail of the home. Guided by his philosophy of person-centred care, the home is both functional and profoundly humane, with no stairs or lifts, the open-plan design flows freely to foster ease,...  

Care Provided by Mayfields

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia Care£1,487 - £1,579N/A

Contact Mayfields to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • MHA
  • Voluntary / Not for Profit Owned

Person in charge

  • Susan Neill (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (46)

Mayfields Reviews (48)

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8.6

Mayfields has a Review Score of 8.6 (8.576) out of 10, based on 4 reviews in the last 2 years. Over all time Mayfields has 48 reviews.

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Showing 48 reviews matching selected criteria
Review from Jonathan W (Grandson of Resident) published on 11 June 2026 Submitted via Website
Overall Experience

The Staff really do go above and beyond to help, my grandmother has settled in very well. Dementia is very cruel so to see staff that understand puts your mind at rest. I would highly recommend as we visited a lot it area before finding Mayfield.

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Review from Dave B (Son of Resident) published on 11 June 2026 Submitted via Website
Overall Experience

Mum had a fall in her bedroom unfortunately she needed a hip replacement operation. Only in hospital ten days and Mayfields were more than happy to take her back to look after her. They all did this superbly. Nothing was too much they just took it in their stride. And I mean everyone from staff, catering and housekeeping they all made this potential nightmare into a smooth transition from hospital to care home. Mums well up and at it again now and only uses the zimmer frame when tired. Can't thank you guys enough. Money can't provide this type of care, it comes from good people with even better hearts. Thanks so much from me, Dave B and our family xxx

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Review from J D (Daughter of Resident) published on 1 June 2026 Submitted via Website
Overall Experience

I have found placing my mum in care very difficult so I needed a home most importantly where my mum is safe and cared for but also where as a regular visitor to mum I am made welcome and that is what I have always found at Mayfields. If I ever have any concerns for mums care I have been able to speak to the senior management team and have felt listened too and solutions found. Importantly for residents the food is a very good standard and always varied, the home has a beautiful garden with lots of space inside too and activities going on most days and a church service on Sundays. I find Mayfields a very inclusive place for residents and family.

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Review from M H (Relative of Resident) published on 20 November 2025 Submitted via Website
Overall Experience

My relative had a respite stay at Mayfields during the summer. It was the first time we have used the service and we were very impressed. The staff are really helpful and the home had a lovely atmosphere, lots of activities. They have a 50's Cafe on Wednesdays which we have been able to attend to keep my aunt familiar with the home and have booked another stay very soon.

Reply from Su Neill, Home Manager at Mayfields

Thank you for your feedback, which I will share with the team. We look forward to seeing your Aunt again soon.

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Review from L H (Daughter of Resident) published on 3 June 2024 Submitted via Website
Overall Experience

My mum has been a resident of Mayfields Ellesmere Port since June 2022. Her care has been exemplary. The transition to the home was a little rough for my mum, but the staff made sure she was given lots of attention and made her feel very comfortable. Mum loves the staff and her face lights up with their interactions. It really has become a home away from home. Both the carers and the administration staff are approachable and always answer any questions or concerns. The facility is always exceptionally clean. The kitchen staff are very friendly and the meals are varied and thoughtfully prepared. During my visits, I have continued to watch the patient and loving interactions the carers have with all of the residents and I would not hesitate to recommend Mayfields to anyone who is looking for care for their loved one.

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Review from L R (Daughter of Resident) published on 3 May 2024 Submitted via Website
Overall Experience
My mum has been a resident of Mayfields since November 2019. So she’s been cared for all during the pandemic and beyond.
I have no concerns about her care. She has been looked after excellently. The staff also treat my father and I with respect and answer any concerns we have. I would not have any hesitation in recommending this care home to those who need it. All staff do their best sometimes under very difficult situations and all greet you with smiles on their faces.

My mum has been very settled in her surroundings. The staff went out of their way to treat those of us with mums to a Mothering Sunday afternoon tea. It was a very special moment for me as a daughter. I can still after all this time recommend Mayfields and my wish is for my mum to remain there.

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Review from Carol D (Daughter of Resident) published on 1 May 2024 Submitted via Website
Overall Experience
My mum was well cared for whilst I was in hospital. She really enjoyed her stay joining in activities and getting her hair and nails done. Even though it was planned for later date Mayfields were able to take my mum on early with having an early c-section and then my baby having surgery. Can't thank them enough.
When I phoned the carers were giving updates and advising and enjoyed having her.
When visited Mayfields originally I was impressed with the cleanliness and food menu. My mum can be fussy but ate well.

I was also impressed with the care for other patients and had heard how good Mayfields were with a friend's uncle whilst he stayed there.

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Review from P B (Daughter of Resident) published on 1 May 2024 Submitted via Website
Overall Experience

Mayfields Ellesmere Port has provided my father with the best care that we could have hoped for in a care home environment. There is a homely atmosphere and staff are, generally, kind, caring and compassionate towards the residents and welcoming to relatives/friends. There are religious services and activities for the residents, some of which relatives/friends are actively encouraged to participate in. The choice of menu and quality of food provided is of a high standard.

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Review from A G (Daughter of Resident) published on 29 April 2024 Submitted via Website
Overall Experience

I am quite happy that recently you have decided to put in more permanent staff as they know the patients better and are more familiar with them and know their needs and their behaviour. The only thing I suggest if possible, when the weather is good, especially for residents who can’t move, take them with the help of family to the garden for a change.

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Review from Jane H (Wife of Resident) published on 24 April 2024 Submitted via Website
Overall Experience

My husband came to live at Mayfields a year ago, and he is still there. I can’t put into words the love and care that he receives at every level, every day. He is only 66, and I was incredibly frightened when he first went in, not knowing what to expect. I have complete confidence that he is in the right place, and I am once again his wife, not his carer. Everyone has also looked after me, as well as him. I’ve shed many a tear, and have had many hugs, but also lots of laughs. You are all very special people, and I thank you for every day. Even at the end of a long shift, when you must be worn out, you still smile. You’re incredible. The managers are always there for a chat, nothing is too much trouble. Nothing is ever perfect, but this is a very special place, that strives for the best all the time. I would confidently recommend it as a place for your loved one to live.

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Review from J L (Daughter of Resident) published on 24 April 2024 Submitted via Website
Overall Experience
My father has been at Mayfields for over two years now and is very well cared for, in what is a homely environment. Most of the staff are excellent and are very caring, but some of the temporary weekend staff are not as well engaged with the residents.
The food appears to be very good, and the facilities are kept very clean.
The ensuite bathrooms would benefit from an upgrade, but generally, the facilities are good and suitable for people with dementia.
Activities have improved lately, and the introduction of visiting small animals, such as the chicks, really lifts the residents.
The senior carers do keep us well informed on any medical issues that arise, which is reassuring.
On occasion, the personal care is not as good as we would hope for, but generally, Dad is clean and presentable each day.

It was a hard transition placing Dad into care, but I think that Mayfields is probably the best in its field, in this locality, and we thank the staff for their continued care for Dad.

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Review from P H (Daughter of Resident) published on 24 April 2024 Submitted via Website
Overall Experience

Mum has been in Mayfields since December 2023. We had to make quite a quick decision in our choice of home, but I think we were very lucky. The residents are treated with respect, dignity and good humour. Mum has taken part in various activities, not all to her taste, but the staff are very encouraging and patient. Communication, especially regarding medical matters, has been very good, be it by phone calls, email or face-to-face. The staff also greet visitors with a friendly smile, kind words and often a cup of tea! Any concerns we have had have been dealt with quickly and always with Mum's best interests at heart.

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Review from Bernard M (Husband of Resident) published on 24 April 2024 Submitted via Website
Overall Experience

I find that Mayfields is a top-class home run by excellent management and excellent teams in all departments. I visit regularly and can see that the residents are looked after above and beyond. I am so glad that I chose Mayfields to look after my wife.

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Review from Lynda H (Wife of Resident) published on 3 April 2024 Submitted via Postal Card
Overall Experience
My husband has been in the care home for almost 2 years. He is and always has been happy to be there. The staff are very caring making sure my husband's needs are met. It is a lovely bright, light, and comfortable establishment with plenty of space for people, such as my husband to walk around and sit whenever he wants to.

I am very pleased that I chose this care home for him and wouldn't want him to be anywhere else whilst his present needs are being met.

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Review from Gill M (Daughter of Resident) published on 18 September 2023 Submitted via Postal Card
Overall Experience

MY mum was looked after so lovely and nothing was too much trouble for the caring staff. The home (Mayfields) is very warm and comfortable, the food is amazing, the bedrooms are nice and homely. The activities are plentiful including music therapy, church services, crafts, quizzes etc and residents are encouraged to participate. I can't thank the staff enough for treating Mum with respect and love and for caring for us too as a family when Mum fell ill. You truly are angels - thank you from the bottom of my heart.

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Review from Andrew P (Friend of Resident) published on 17 April 2023 Submitted via Postal Card
Overall Experience
I visited a family friend on March 17th 2023. She was in good spirits. Her physical appearance was good and she appeared to be very hungry and quickly consumed the cakes I had brought for us to share.
The care home maintained a good standard of cleanliness and order.

The staff were friendly and helpful.

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Review from Steven M (Son of Resident) published on 11 April 2023 Submitted via Postal Card
Overall Experience

This is a very good home from home for the residents. The staff are very conscientious and professional.

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Review from N J (Son of Resident) published on 18 November 2022 Submitted via Postal Card
Overall Experience
Staff are very friendly, Mum is always happy and well cared for by all the staff.
Excellent home.
Kept informed about any issues which may arise with Mum's health etc.

Would highly recommend Mayfields care home to anyone.

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Review from E T (Daughter of Resident) published on 20 October 2022 Submitted via Postal Card
Overall Experience

My mum has thrived since she has lived in this home. Staff make an effort to really get to now her and us as a family. I've always felt very welcomed into the home. My mum is treated with dignity and staff pick upon her fun nature and sing and dance with her. I feel she is loved by them. Hats off to the staff - they're amazing.

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Review from C M (Daughter of Resident) published on 11 October 2022 Submitted via Postal Card
Overall Experience

My mother has been at Mayfields since the beginning of August 2022. So far we are very happy with the care she has been receiving. Many of the carers are so lovely and sociable/interactive with residents and my mum has already made good connections with many of them. The place is light, airy and always has a lovely warm atmosphere.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 February 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (8) & Events (0)

News
  • 06 Oct 2025

    Caring for a loved one can be so rewarding but it can also be so demanding. At Mayfields, we provide short-term respite stays designed to give carers a much-needed break...

  • 20 Jun 2025

    Save 20% on the first six weeks of a self-funded, permanent care placement OR get 3 weeks of respite care for the price of 2. To find out more, call...

  • 30 Jan 2025

    There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...

Upcoming Events

There are no upcoming events for Mayfields.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: MHA
  • 31 Jan 2025Recipient: MHA
  • 31 Jan 2024Recipient: MHA

Accreditations

There are no accreditations posted yet for Mayfields.

Meet the Team (1)

Susan Neill
Susan NeillJob Title:Home ManagerJoined: 2025

Susan Neill is the registered home manager at MHA Mayfields.

Frequently Asked Questions about Mayfields

What types of Care is Mayfields registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Mayfields have?

There are 46 Single Rooms.

What are the Facilities & Services at Mayfields?

Own Furniture if required, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Mayfields to the centre of Ellesmere Port?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mayfields to verify any information. View our terms and conditions. Mayfields has an Enhanced Service -more info.