Mayfields

The Staff really do go above and beyond to help, my grandmother has settled in very well. Dementia is very cruel so to see staff that understand puts your mind at rest. I would highly recommend as we visited a lot it area before finding Mayfield.

Mum had a fall in her bedroom unfortunately she needed a hip replacement operation. Only in hospital ten days and Mayfields were more than happy to take her back to look after her. They all did this superbly. Nothing was too much they just took it in their stride. And I mean everyone from staff, catering and housekeeping they all made this potential nightmare into a smooth transition from hospital to care home. Mums well up and at it again now and only uses the zimmer frame when tired. Can't thank you guys enough. Money can't provide this type of care, it comes from good people with even better hearts. Thanks so much from me, Dave B and our family xxx

I have found placing my mum in care very difficult so I needed a home most importantly where my mum is safe and cared for but also where as a regular visitor to mum I am made welcome and that is what I have always found at Mayfields. If I ever have any concerns for mums care I have been able to speak to the senior management team and have felt listened too and solutions found. Importantly for residents the food is a very good standard and always varied, the home has a beautiful garden with lots of space inside too and activities going on most days and a church service on Sundays. I find Mayfields a very inclusive place for residents and family.

My relative had a respite stay at Mayfields during the summer. It was the first time we have used the service and we were very impressed. The staff are really helpful and the home had a lovely atmosphere, lots of activities. They have a 50's Cafe on Wednesdays which we have been able to attend to keep my aunt familiar with the home and have booked another stay very soon.

My mum has been a resident of Mayfields Ellesmere Port since June 2022. Her care has been exemplary. The transition to the home was a little rough for my mum, but the staff made sure she was given lots of attention and made her feel very comfortable. Mum loves the staff and her face lights up with their interactions. It really has become a home away from home. Both the carers and the administration staff are approachable and always answer any questions or concerns. The facility is always exceptionally clean. The kitchen staff are very friendly and the meals are varied and thoughtfully prepared. During my visits, I have continued to watch the patient and loving interactions the carers have with all of the residents and I would not hesitate to recommend Mayfields to anyone who is looking for care for their loved one.

My mum has been very settled in her surroundings. The staff went out of their way to treat those of us with mums to a Mothering Sunday afternoon tea. It was a very special moment for me as a daughter. I can still after all this time recommend Mayfields and my wish is for my mum to remain there.

I was also impressed with the care for other patients and had heard how good Mayfields were with a friend's uncle whilst he stayed there.

Mayfields Ellesmere Port has provided my father with the best care that we could have hoped for in a care home environment. There is a homely atmosphere and staff are, generally, kind, caring and compassionate towards the residents and welcoming to relatives/friends. There are religious services and activities for the residents, some of which relatives/friends are actively encouraged to participate in. The choice of menu and quality of food provided is of a high standard.

I am quite happy that recently you have decided to put in more permanent staff as they know the patients better and are more familiar with them and know their needs and their behaviour. The only thing I suggest if possible, when the weather is good, especially for residents who can’t move, take them with the help of family to the garden for a change.

My husband came to live at Mayfields a year ago, and he is still there. I can’t put into words the love and care that he receives at every level, every day. He is only 66, and I was incredibly frightened when he first went in, not knowing what to expect. I have complete confidence that he is in the right place, and I am once again his wife, not his carer. Everyone has also looked after me, as well as him. I’ve shed many a tear, and have had many hugs, but also lots of laughs. You are all very special people, and I thank you for every day. Even at the end of a long shift, when you must be worn out, you still smile. You’re incredible. The managers are always there for a chat, nothing is too much trouble. Nothing is ever perfect, but this is a very special place, that strives for the best all the time. I would confidently recommend it as a place for your loved one to live.

It was a hard transition placing Dad into care, but I think that Mayfields is probably the best in its field, in this locality, and we thank the staff for their continued care for Dad.

Mum has been in Mayfields since December 2023. We had to make quite a quick decision in our choice of home, but I think we were very lucky. The residents are treated with respect, dignity and good humour. Mum has taken part in various activities, not all to her taste, but the staff are very encouraging and patient. Communication, especially regarding medical matters, has been very good, be it by phone calls, email or face-to-face. The staff also greet visitors with a friendly smile, kind words and often a cup of tea! Any concerns we have had have been dealt with quickly and always with Mum's best interests at heart.

I find that Mayfields is a top-class home run by excellent management and excellent teams in all departments. I visit regularly and can see that the residents are looked after above and beyond. I am so glad that I chose Mayfields to look after my wife.

I am very pleased that I chose this care home for him and wouldn't want him to be anywhere else whilst his present needs are being met.

MY mum was looked after so lovely and nothing was too much trouble for the caring staff. The home (Mayfields) is very warm and comfortable, the food is amazing, the bedrooms are nice and homely. The activities are plentiful including music therapy, church services, crafts, quizzes etc and residents are encouraged to participate. I can't thank the staff enough for treating Mum with respect and love and for caring for us too as a family when Mum fell ill. You truly are angels - thank you from the bottom of my heart.

The staff were friendly and helpful.

This is a very good home from home for the residents. The staff are very conscientious and professional.

Would highly recommend Mayfields care home to anyone.

My mum has thrived since she has lived in this home. Staff make an effort to really get to now her and us as a family. I've always felt very welcomed into the home. My mum is treated with dignity and staff pick upon her fun nature and sing and dance with her. I feel she is loved by them. Hats off to the staff - they're amazing.

My mother has been at Mayfields since the beginning of August 2022. So far we are very happy with the care she has been receiving. Many of the carers are so lovely and sociable/interactive with residents and my mum has already made good connections with many of them. The place is light, airy and always has a lovely warm atmosphere.