Mayfields

Naylor Crescent, Netherpool Road, Overpool, Ellesmere Port CH66 1TP
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9.7 44 Reviews
  • Mayfields, Ellesmere Port
MHA Mayfields care home offers residential dementia care services for 46 residents with short stays available throughout the year. The thoughtful and compassionate vision of Professor Tom Kitwood, an internationally renowned pioneer in dementia care, lives in every detail of the home. Guided by his philosophy of person-centred care, the home is both functional and profoundly humane, with no stairs or lifts, the open-plan design flows freely to foster ease, independence, and a deep sense of community, while still ensuring each resident’s privacy and safety.

The three households are seamlessly connected to a vibrant central hub, a heart of laughter, music, worship, and connection. Whether it's sharing stories over tea or dancing to familiar tunes, Mayfields is more than just a care home; it’s a genuine home filled with warmth, dignity, and purpose.

The gardens at Mayfields are a vibrant extension of home life, beautifully designed to be accessible, sociable, and enriching. From tranquil seating areas and raised flower beds to lively gardening sessions and seaside-themed summer BBQs, every corner invites connection, reflection, and joy.

It's easy to understand why mealtimes are so important at Mayfields. Like everything here the residents are at the heart of everything, and they play an active role in shaping the menus, ensuring meals reflect their tastes, preferences, and traditions.

Life at the home is as vibrant as its residents. The activities calendar is packed with opportunities to connect, create, and celebrate. Residents enjoy pottery sessions, chair fitness classes, and live music performances, all designed to inspire joy and keep minds and bodies active. Whether you’re searching for yourself or a loved one, for short stays or residential dementia care, the team at Mayfields are here to help.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: £1405 – £1489
  • RESPITE Self-Funded Residential Dementia Care: £1405 – £1489

These prices are only a guideline, please contact Mayfields to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Susan Neill (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (46)

Mayfields Reviews (44)

Total of 44, showing 41-44
9.7

Mayfields has a Review Score of 9.7 (9.692) out of 10, based on 11 reviews in the last 2 years. Over all time Mayfields has 44 reviews.

Overall Experience

  • 36
  • 7
  • 1
  • 0
  • 0

Date Published

44
0
0
11
33

Review from David H (Husband of Resident) published on 16 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Mayfields for just over two years. My good opinion of the Home is confirmed and in fact strengthened with every day that passes. The main thing I continue to marvel at is the quality of care and the relationship the carers have with the individual residents, but all the staff - management,
admin, catering, cleaning, laundry etc., are exceptional. The whole place is so warm and welcoming and so well run. I and my family are made to feel so welcome when we visit. For me it has become a real second home. So much effort was happily given by all the staff to make the recent Christmas celebrations so memorable once again. The highlight was on Christmas Day itself when eight(!) of us in the family were all invited in to have lunch with my wife and all the other residents with their families. The other thing that has recently struck me is the real loving care given to residents and their families during the sad but inevitable last stage of a resident's life.

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Review from Carole N (Sister of Resident) published on 10 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always been very pleased with my sister's care, I couldn't complain about anything at all. I am very confident of all the care my sister receives and I am so glad that I chose Methodist Homes for her. Carers are so compassionate in all their dealings with all the patients.

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Review from Rebecca S (Daughter of Resident) published on 14 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum, who has advanced Alzheimer's, moved from the family home to Mayfield in November 2014. We visited several care homes and selected Mayfield's as the best home for her needs. It has surpassed all expectations. Every carer I have met over the past two years has been friendly, professional and super
caring. Some have worked there for many years, and each has a wonderful rapport with every resident. The meals are freshly prepared on site and delicious. The home itself is marvellously designed, on one level so residents are safe and free to roam, with three winding colour-coded "wings", each with its own kitchen, dining and living room area, a central lounge area for group events (church services, fairs, Christmas dinners, weekly sing-along and music sessions), and access throughout to a walled, safe and beautiful garden with winding paths and benches. Mayfield's has truly become "home" to my mum, and also to my father, who visits her daily and is welcomed by staff on every visit.

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Review from Kate H (Daughter of Resident) published on 19 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was fearful of the day when my mother would need to move in to a care home because of her dementia. Mayfields and its staff is, however, the most extraordinary place. The staff are exceptionally welcoming, kind and caring. The place is full of joy, happiness and laughter. Mayfields now feels like
an extension of our home. It is very reassuring to know that places like Mayfields exist. I would not hesitate to recommend it to anyone.

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Current Review Score: 9.7 (9.692)

Overview of Review Score

The Review Score of 9.7 (9.692) out of 10 for Mayfields is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.692 for Mayfields is calculated as follows: ( (95 Excellents x 5) + (30 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 130 Ratings = 4.692

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mayfields is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (8)

Meet the Team (1)

No image found

Susan Neill

Job Title: Home Manager

Joined: 2025

Susan Neill is teh registered home manager at MHA Mayfields

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mayfields to verify any information. View our terms and conditions. Mayfields has an Enhanced Service - more info.