Mayfields

My mother is being looked after very well in Mayfields. She is treated with dignity and with understanding. The staff team are kind and supportive. I receive phone calls informing me about Mum's care needs. If Mum has had a fall we are informed immediately. Mum's clothes are clean. Her hair is washed and cut regularly and, importantly, her nails are out and often varnished. Food is excellent. One or two more activities each week would be good.

Staff are very helpful and friendly to ensure Mum's stay is an enjoyable experience. Lots of activities take place on a daily basis and staff encourage the residents to join in. Overall, a safe and well-organised care home.

Mum is currently a resident here. I have to commend the staff for their level of care and due diligence. They are truly lovely in their dealings with Mum and speak with genuine fondness and compassion. It’s been difficult given Covid but staff are well trained and do their utmost to keep residents safe. I have been impressed with the range of activities available to the residents and management are always accessible and available.

My mother has been a resident of Mayfields for several years now and I have nothing but praise for their care and professionalism. Since before the complexities of COVID, the staff of the home have been consistently caring and supportive of my mother. The staff handled the COVID difficulties really well and gave me confidence and reassurance that she would receive the best of care. The meals provided are of a very high standard. I live in Florida, USA so being far away, it is important to know that my mother is so well cared for.

I have no hesitation in recommending Mayfields to anyone considering making it a home for themselves or their loved one.

Although the review date is December 2021, my comments apply to the more extended period that my mother has been resident at Mayfields.

My Aunt has settled really well into the care home especially given the COVID situation. The staff have been brilliant and very supportive. I've seen my Aunt on numerous occasions and she always comments on how lovely the staff are and how good the food is! She tells me that I have made a good choice. (difficult to comment on some of the boxes below due to COVID)

Without reservation, I believe Mayfields is a truly exceptional facility for the care and security of my mother and all the residents here. The carers have unbelievable patience and a caring threshold that is unquestionable. The food and entertainment are first class and keep the residents energised. I cannot pay Mayfields' staff a higher compliment. Thank you for all you do for Mother and all the other residents.

More than happy to praise the staff at Mayfields for the care given to my mum over the last couple of years. The atmosphere at Mayfields is very pleasant and relaxing, even during these pandemic times.

During the COVID-19 lockdown I feel that my mother has received excellent care from all the staff and they have been safely reintroducing visits over the past few weeks. Overall my mother seems to be very happy and healthy.

My dad moved into Mayfields 6 months ago and has settled in very well. The home is all on one level, light and airy and very spacious which is great for dad as he regularly likes to wander around the different wings. It was dad's 90th birthday recently and it was a lovely day with residents, staff and family members celebrating in the central lounge with the music therapist, playing and singing some of dad's favourite songs. The home also has 3 large garden areas to sit in or wander around in the summer months. The staff and management are very kind and caring and I would have no hesitation in recommending Mayfields.

I am very happy with the care and friendship mum has received since arriving at Mayfields. They listen and always take our concerns seriously. A lovely atmosphere, we enjoy visiting mum especially when she is happy. The staff are friendly and helpful. Thanks.

Very caring. The staff are like saints. Mum has been here for two years and they really look after her.

Mum has been so well looked after and cared for over the past 8 months. I have peace of mind that there is always someone watching out for her. I visit every day and I am always welcomed. The carers are 'angels' and nothing is too much for them.

I am so pleased I was able to secure a place for my husband in this home, after being in another care home where he certainly was not treated properly or with dignity. I cannot praise this home enough. So much so, I can now visit my daughter in Australia knowing my husband will be safe and well cared for. Previously I could not go!!

My mum arrived here in June and has been well cared for. It has taken time for the staff to get to know her but they have all worked hard to do that. I have found all staff to be excellent, very kind and in easy reach of residents and their family. They are keen to preserve independence which means allowing mum to do as much as she can. What I like about this as she can walk into any of the wings and into the big garden as she chooses. There are always staff about. They are keen to support families as well as residents. Food is plentiful but monitored. The quality of the main courses vary a bit but never bad. There are choices. The decor is modern, well maintained and cleanly kept. We have had a few issues (I would expect that) but each time the staff have listened and responded immediately and helpfully. The ethos of this home is what I like. The family are welcomed and become part of the wing groups if they wish. This home is striving to be the best and I am pleased mum is here.

Home is too expensive and there is good and not so good staff providing the care. Staff have not become accustomed to my mother's likes/dislikes regarding food which is important. My mother's clothing is disapearing.

My sister has been a resident of Mayfields since 15th October 2014. At that time the layout of the buildings and gardens enabled her to move around with relative ease. As her condition has deteriorated the staff have coped well with her changing abilities, and have always treated her with kindness and respect. Furthermore, the management has always kept me informed of all aspects of her care plan and condition. I have appreciated this as I live too far away to visit her as frequently as I would like. Her friends and other relatives visit more frequently.

My sister had a really bad start but the care and attention of the carers has been wonderful.

Very pleased with the care provided. Lovely staff very welcoming environment.

I can only say that I am pleased that I managed to obtain my wife into such a wonderful care home, in all respects for my wife. I see her every day.

My wife of over 40 years, was diagnosed with early-onset Alzheimer's. After over 4 years of looking after her, I had to make the hardest decision of my life and place my wife's care in the hands of others. The professionalism and understanding of Mayfields management and staff made this transition bearable.

All Residents are respected as individuals and are actively encouraged to treat Mayfields as if it were their own home, within the obvious health and safety boundaries. My wife has been a Resident for over 2 years, during which time, inevitably, her condition has deteriorated, placing a bigger demand on staff time. The very high standard of both physical and mental welfare provided has NOT diminished.

Mayfields was designed and built as a standalone dementia unit. The building is well maintained and where practicable is developed to keep pace with current thinking on building design for dementia. A current thinking approach is taken to the care and mental wellbeing of the Residents.

The staff are always cheerful and this helps to promote a similar demeanour in the Residents. I have only praise and admiration for the care, patience and dedication of the management, staff and volunteers.