






MHA Mayfields care home offers residential dementia care services for 46 residents with short stays available throughout the year. The thoughtful and compassionate vision of Professor Tom Kitwood, an internationally renowned pioneer in dementia care, lives in every detail of the home. Guided by his philosophy of person-centred care, the home is both functional and profoundly humane, with no stairs or lifts, the open-plan design flows freely to foster ease,...
Care Provided by Mayfields
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- For a maximum of 46 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Own Furniture if required
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Mayfields for full pricing details and T&Cs.
Contact Mayfields to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- MHA
- Voluntary / Not for Profit Owned
Person in charge
- Susan Neill (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (46)
Mayfields Reviews (48)
Mayfields has a Review Score of 8.6 (8.576) out of 10, based on 4 reviews in the last 2 years.
Over all time Mayfields has 48 reviews.
My mother is being looked after very well in Mayfields. She is treated with dignity and with understanding. The staff team are kind and supportive. I receive phone calls informing me about Mum's care needs. If Mum has had a fall we are informed immediately. Mum's clothes are clean. Her hair is washed and cut regularly and, importantly, her nails are out and often varnished. Food is excellent. One or two more activities each week would be good.
Thank you for your feedback. We aim to offer a full range of activities each day with our activity coordinator working Monday to Friday. He has a file evidencing all activities offered and participation levels. Please feel free to have a chat with him when you next visit to discuss the activities and see if we can offer a wider choice for your mother to join in with.
Staff are very helpful and friendly to ensure Mum's stay is an enjoyable experience. Lots of activities take place on a daily basis and staff encourage the residents to join in. Overall, a safe and well-organised care home.
Mum is currently a resident here. I have to commend the staff for their level of care and due diligence. They are truly lovely in their dealings with Mum and speak with genuine fondness and compassion. It’s been difficult given Covid but staff are well trained and do their utmost to keep residents safe. I have been impressed with the range of activities available to the residents and management are always accessible and available.
My mother has been a resident of Mayfields for several years now and I have nothing but praise for their care and professionalism. Since before the complexities of COVID, the staff of the home have been consistently caring and supportive of my mother. The staff handled the COVID difficulties really well and gave me confidence and reassurance that she would receive the best of care. The meals provided are of a very high standard. I live in Florida, USA so being far away, it is important to know that my mother is so well cared for.
I have no hesitation in recommending Mayfields to anyone considering making it a home for themselves or their loved one.
Although the review date is December 2021, my comments apply to the more extended period that my mother has been resident at Mayfields.
My Aunt has settled really well into the care home especially given the COVID situation. The staff have been brilliant and very supportive. I've seen my Aunt on numerous occasions and she always comments on how lovely the staff are and how good the food is! She tells me that I have made a good choice. (difficult to comment on some of the boxes below due to COVID)
Without reservation, I believe Mayfields is a truly exceptional facility for the care and security of my mother and all the residents here. The carers have unbelievable patience and a caring threshold that is unquestionable. The food and entertainment are first class and keep the residents energised. I cannot pay Mayfields' staff a higher compliment. Thank you for all you do for Mother and all the other residents.
Thank you for your feedback which will be shared with the team at Mayfields.
More than happy to praise the staff at Mayfields for the care given to my mum over the last couple of years. The atmosphere at Mayfields is very pleasant and relaxing, even during these pandemic times.
Thank you so much for your comments and continuing support.
During the COVID-19 lockdown I feel that my mother has received excellent care from all the staff and they have been safely reintroducing visits over the past few weeks. Overall my mother seems to be very happy and healthy.
Thanks for the positive feedback, it's nice to see you visiting (in the garden) again.
My dad moved into Mayfields 6 months ago and has settled in very well. The home is all on one level, light and airy and very spacious which is great for dad as he regularly likes to wander around the different wings. It was dad's 90th birthday recently and it was a lovely day with residents, staff and family members celebrating in the central lounge with the music therapist, playing and singing some of dad's favourite songs. The home also has 3 large garden areas to sit in or wander around in the summer months. The staff and management are very kind and caring and I would have no hesitation in recommending Mayfields.
I am very happy with the care and friendship mum has received since arriving at Mayfields. They listen and always take our concerns seriously. A lovely atmosphere, we enjoy visiting mum especially when she is happy. The staff are friendly and helpful. Thanks.
Very caring. The staff are like saints. Mum has been here for two years and they really look after her.
Mum has been so well looked after and cared for over the past 8 months. I have peace of mind that there is always someone watching out for her. I visit every day and I am always welcomed. The carers are 'angels' and nothing is too much for them.
I am so pleased I was able to secure a place for my husband in this home, after being in another care home where he certainly was not treated properly or with dignity. I cannot praise this home enough. So much so, I can now visit my daughter in Australia knowing my husband will be safe and well cared for. Previously I could not go!!
My mum arrived here in June and has been well cared for. It has taken time for the staff to get to know her but they have all worked hard to do that. I have found all staff to be excellent, very kind and in easy reach of residents and their family. They are keen to preserve independence which means allowing mum to do as much as she can. What I like about this as she can walk into any of the wings and into the big garden as she chooses. There are always staff about. They are keen to support families as well as residents. Food is plentiful but monitored. The quality of the main courses vary a bit but never bad. There are choices. The decor is modern, well maintained and cleanly kept. We have had a few issues (I would expect that) but each time the staff have listened and responded immediately and helpfully. The ethos of this home is what I like. The family are welcomed and become part of the wing groups if they wish. This home is striving to be the best and I am pleased mum is here.
Thank you for your feedback which will be shared with the team a Mayfields to ensure we are continually reviewing the standard of care we deliver to ensure it is of a high standard. The menu is under review at present to introduce the Winter type foods. The food is not monitored and staff should be...
Home is too expensive and there is good and not so good staff providing the care. Staff have not become accustomed to my mother's likes/dislikes regarding food which is important. My mother's clothing is disapearing.
My sister has been a resident of Mayfields since 15th October 2014. At that time the layout of the buildings and gardens enabled her to move around with relative ease. As her condition has deteriorated the staff have coped well with her changing abilities, and have always treated her with kindness and respect. Furthermore, the management has always kept me informed of all aspects of her care plan and condition. I have appreciated this as I live too far away to visit her as frequently as I would like. Her friends and other relatives visit more frequently.
My sister had a really bad start but the care and attention of the carers has been wonderful.
Very pleased with the care provided. Lovely staff very welcoming environment.
I can only say that I am pleased that I managed to obtain my wife into such a wonderful care home, in all respects for my wife. I see her every day.
My wife of over 40 years, was diagnosed with early-onset Alzheimer's. After over 4 years of looking after her, I had to make the hardest decision of my life and place my wife's care in the hands of others. The professionalism and understanding of Mayfields management and staff made this transition bearable.
All Residents are respected as individuals and are actively encouraged to treat Mayfields as if it were their own home, within the obvious health and safety boundaries. My wife has been a Resident for over 2 years, during which time, inevitably, her condition has deteriorated, placing a bigger demand on staff time. The very high standard of both physical and mental welfare provided has NOT diminished.
Mayfields was designed and built as a standalone dementia unit. The building is well maintained and where practicable is developed to keep pace with current thinking on building design for dementia. A current thinking approach is taken to the care and mental wellbeing of the Residents.
The staff are always cheerful and this helps to promote a similar demeanour in the Residents. I have only praise and admiration for the care, patience and dedication of the management, staff and volunteers.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 February 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (0)
- 06 Oct 2025
Caring for a loved one can be so rewarding but it can also be so demanding. At Mayfields, we provide short-term respite stays designed to give carers a much-needed break...
- 20 Jun 2025
Save 20% on the first six weeks of a self-funded, permanent care placement OR get 3 weeks of respite care for the price of 2. To find out more, call...
- 30 Jan 2025
There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...
There are no upcoming events for Mayfields.
Accreditations
There are no accreditations posted yet for Mayfields.
Meet the Team (1)

Susan Neill is the registered home manager at MHA Mayfields.
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