Woodeaves specialises in enriching the lives of elderly people, not because they care more than you, but just because it is what they do.
Having previously been looked after by parents or loved ones it can be difficult to adapt to the change of having to look after them. Looking after them doesn’t necessarily mean you providing their daily care it means making sure they receive the daily care and support they require to live a happy and fulfilled life.
Owner: Taylor-Dening Partnership
Person in charge: Lisa Nicholson (Registered Manager)
Local Authority / Social Services: Cheshire East Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 22 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's • Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment & Deafness • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Full & Personalised Assessment prior to admission. Ages 65+.
Single Rooms: 18
Shared Rooms: 2
Rooms with ensuite WC: 6
Weekly Charges Guide: Personal Care Single £550 – £750 , Personal Care Shared (per person) £550 – £750 (These prices are only a guideline, please contact Woodeaves Residential Care Home to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room
Visiting:
Visitors are welcome at any time
Latest Care Quality Commission* Report on Woodeaves Residential Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.8 (maximum of 10) for Woodeaves Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 27 Reviews over all time. This Average Rating is also the rating value for Woodeaves Residential Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 8 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.773 for Woodeaves Residential Care Home is calculated as follows: ( (257 Excellents x 5) + (56 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 321 Ratings = 4.773
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Woodeaves Residential Care Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 4.4 positive Reviews (22 registered maximum number of service users ÷ 5). 8 Reviews ÷ 4.4 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Woodeaves Residential Care Home has a Review Score of 9.8 (9.773) from 27 Reviews
Review submitted from a Postal Card by Sue (Daughter of Resident) on Friday 13 April 2018. Relates to March 2018.
My Mum has been at Woodeaves almost a year.
Every time I visit I am impressed with the care she gets and the staff.
It is personal, appropriate and I know they do the best they can.
The staff are always smart, polite, professional, patient and unfazed.
Meds are handled well, suggestions to enhance care are made and I know Mum is treated with dignity and care.
The staff are always welcoming, the menu always looks good and personal preferences are known and accommodated.
The only thing I would change is Mum's bedroom. Having said that, it was there when we needed it and Mum is happy so it is better not to change things.
This is an excellent home.
How likely would you be to recommend Woodeaves Residential Care Home? Extremely Likely
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lisa nicholson, Manager at Woodeaves Residential Care Home responded to this review on 20 Apr 2018:
Thanks Sue for your kind comments. I will ensure all staff are made aware of your comments and feelings regarding the amazing work that all staff do with each and every resident, including your mum. Mum is part of the Woodeaves Family and we have great pleasure in looking after her.
Review submitted from a Postal Card by Ernest R (Resident) on Friday 1 December 2017. Relates to December 2017.
I live here and I am very happy indeed. I am 103 and I am well looked after here.
How likely would you be to recommend Woodeaves Residential Care Home? Extremely Likely
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lisa nicholson, manager at Woodeaves Residential Care Home responded to this review on 03 Dec 2017:
Ernie it is an absolute pleasure to of had you join our family at Woodeaves & to see you enjoying yourself so much. Thank you for your kind review.
Review submitted from a Postal Card by Stella P (Respite Resident) on Tuesday 26 September 2017. Relates to September 2017.
Everyone has been so kind. My room is very nice. I am well looked after.
How likely would you be to recommend Woodeaves Residential Care Home? Extremely Likely
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Lisa Nicholson, Manager at Woodeaves Residential Care Home responded to this review on 26 Sep 2017:
Thank you Stella for your kind comments we are really pleased to have you as part of the Woodeaves Family.
Review submitted from a Postal Card by P J (Son of Resident) on Wednesday 21 June 2017. Relates to May 2017.
Thoughtful staff who have my mother's best needs at heart.
How likely would you be to recommend Woodeaves Residential Care Home? Extremely Likely
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Lisa Nicholson, Manager at Woodeaves Residential Care Home responded to this review on 28 Jun 2017:
Thank you for taking the time to submit a lovely review. We fell in love with your mum following assessment, so it is a pleasure to welcome her into our family here at Woodeaves.
Review submitted from a Postal Card by Penny L (Daughter of Resident) on Friday 16 June 2017. Relates to June 2017.
The care staff at Woodeaves look after my mum as if she was their family.
They understand that her illness makes her say inappropriate things at times but they deal with it with kindness and humour.
My mother enjoys the meals and the daily routine at Woodeaves and I am always made welcome at any time of the day.
How likely would you be to recommend Woodeaves Residential Care Home? Extremely Likely
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Lisa Nicholson, Manager at Woodeaves Residential Care Home responded to this review on 19 Jun 2017:
Thank you Penny for taking the time to place your review. It is a pleasure to look after your mum who is a great character and always makes us smile with her jokes and humour. We look forward to many more years of this to come in the future.
Review submitted from a Postal Card by Frances R (Resident) on Friday 16 June 2017. Relates to June 2017.
I enjoy my time here, nothing is ever too much trouble.
How likely would you be to recommend Woodeaves Residential Care Home? Extremely Likely
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Lisa Nicholson, Manager at Woodeaves Residential Care Home responded to this review on 19 Jun 2017:
Thank you Frances for your review, it is an absolute pleasure to have you as part of our family here at Woodeaves.
Review submitted from a Postal Card by Nicola V (Granddaughter of Resident) on Thursday 8 June 2017. Relates to April 2017.
The manager was lovely every time I made contact with her regarding my gran. She was extremely helpful/knowledgeable and approachable. It never felt like anything I asked was too much trouble. Thanks again to the manager for your patience with our situation which was not made any easier by another relative adding to your already busy workload. I really appreciated how friendly you were each time I got in touch.
How likely would you be to recommend Woodeaves Residential Care Home? Extremely Likely
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Lisa Nicholson, Manager at Woodeaves Residential Care Home responded to this review on 08 Jun 2017:
Thank you Nicola for your kind words. It really was not a problem, I just wish things could have been different as we really miss your Nan, I hope everything works out for her but if not we would welcome her and your family back with open arms.
Review submitted from a Postal Card by Lorna W (Daughter of Resident) on Wednesday 7 June 2017. Relates to April 2017.
Management was excellent she could not have been more helpful, patient and supportive. The staff are helpful and friendly. Woodeaves was always clean and tidy and always welcoming. Mum was there for a few weeks and enjoyed it. I would recommend to anybody.
How likely would you be to recommend Woodeaves Residential Care Home? Extremely Likely
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Lisa Nicholson, Manager at Woodeaves Residential Care Home responded to this review on 08 Jun 2017:
Thank you Lorna for your kind words. It was an absolute pleasure to of known and looked after your mum we really miss her and I would like to wish you and mum all the best in the future.
Review submitted from a Postal Card by Michele (Daughter-in-law of Resident) on Thursday 16 March 2017. Relates to January 2017.
Since becoming a client of this residential home my mother in law has improved significantly. She is well looked after and encouraged to walk with her frame which she was not doing 12 months ago when she came out of the hospital. The staff are really helpful and take a lot of time and care looking after everyone there. My mother in law is very settled there and is happy and content.
How likely would you be to recommend Woodeaves Residential Care Home? Extremely Likely
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Lisa Nicholson, Manager at Woodeaves Residential Care Home responded to this review on 20 Mar 2017:
Thanks Michele for your review, we are so proud of your mother in law, she has worked with us to become stronger and more independent which is an achievement on her behalf as much as ours and we could not be more proud of her.
Review submitted from a Postal Card by S B (Daughter of Resident) on Friday 10 March 2017. Relates to February 2017.
I am very pleased with the level of care that my mother receives at Woodeaves Residential Care Home.
Families are made to feel very welcome and it is very homely and comfortable.
The food is varied and of good quality.
Activities are varied, including musical events, church services, gentle physical activities and trips out in the summer.
How likely would you be to recommend Woodeaves Residential Care Home? Likely
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Lisa Nicholson, Manager at Woodeaves Residential Care Home responded to this review on 10 Mar 2017:
Thank you for your lovely comments, as you know we love mum and she is part of our family. We enjoy her company as much as yours during your visits and participation in events in the home and look forward to lots more to come.
Review submitted from a Postal Card by Gladys W (Resident) on Wednesday 8 March 2017. Relates to February 2017.
I have stayed here before and enjoyed it, this is why I have returned, but now for good. The staff are so lovely, kind and helpful.
How likely would you be to recommend Woodeaves Residential Care Home? Extremely Likely
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Lisa Nicholson, Manager at Woodeaves Residential Care Home responded to this review on 08 Mar 2017:
Thank you, Gladys, for your kind review, we are glad you returned as we did miss you and can now look forward to many happy years all together.
Review submitted from a Postal Card by Carol (Granddaughter of Resident) on Wednesday 8 March 2017. Relates to January 2017.
The home is a warm, friendly environment where residents are comfortable and treated with kindness and respect at all times. Nan has made friends with the carers who are the same staff as when she arrived 2 years ago.
How likely would you be to recommend Woodeaves Residential Care Home? Extremely Likely
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Lisa Nicholson, Manager at Woodeaves Residential Care Home responded to this review on 08 Mar 2017:
Thank you, Carol, for your kind review, we have loved looking after nan, until she sadly passed away, she became part of our family and will be deeply missed by all here at Woodeaves.
Review submitted from a Postal Card by Lesley G (Daughter of Resident) on Tuesday 13 December 2016. Relates to November 2016.
Very pleased with all aspects of care.
How likely would you be to recommend Woodeaves Residential Care Home? Extremely Likely
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Lisa Nicholson, Manager at Woodeaves Residential Care Home responded to this review on 14 Dec 2016:
Thank you for your review, we love having your mum as part of our family here at Woodeaves.
Review submitted from a Postal Card by M W (Resident) on Tuesday 6 December 2016. Relates to November 2016.
I have been here for 2 weeks due to not being well and everyone has been amazing. So thank you.
How likely would you be to recommend Woodeaves Residential Care Home? Extremely Likely
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Lisa Nicholson, Manager at Woodeaves Residential Care Home responded to this review on 06 Dec 2016:
Thank you, Margaret, for your kind words, it has been a pleasure looking after you and we hope everything goes well for you in the future. We all miss you already.
Review submitted from a Postal Card by Deryck W (Resident) on Wednesday 30 November 2016. Relates to November 2016.
I am very happy. I worked in healthcare for over 30 years. The service I receive is very good.
How likely would you be to recommend Woodeaves Residential Care Home? Extremely Likely
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Lisa Nicholson, Manager at Woodeaves Residential Care Home responded to this review on 30 Nov 2016:
Thanks Deryck for your kind comments they are appreciated especially from someone who has previously worked in the healthcare sector and has this experience first hand. We look forward to sharing many more happy years with you.
Review submitted from a Postal Card by N G (Resident) on Thursday 24 November 2016. Relates to November 2016.
I am so happy here, I am well looked after.
How likely would you be to recommend Woodeaves Residential Care Home? Extremely Likely
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Lisa Nicholson, Manager at Woodeaves Residential Care Home responded to this review on 25 Nov 2016:
Thank you Norma for your kind comments we love having you living with us.
Review submitted from a Postal Card by Sybil J (Resident) on Friday 18 November 2016. Relates to October 2016.
I moved from Inverness to be near my family which was hard but the staff made it easy and I have been happy for the last 4 years.
How likely would you be to recommend Woodeaves Residential Care Home? Extremely Likely
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Lisa Nicholson, Manager at Woodeaves Residential Care Home responded to this review on 25 Nov 2016:
Thank you Sybil for your comments, it is a pleasure having you as part of our family.
Review submitted from a Postal Card by Raymond H (Resident) on Thursday 17 November 2016. Relates to November 2016.
The room I had was for use in transit between hospital and returning home and it was acceptable even though there was no en-suite,only one chair, there was a commode and an elevated chair at the wash basin. The room was poorly lit, the one light being located centrally on the ceiling with the chair on one walk. TV. The room being centrally heated was very hot requiring the door to be left open.
How likely would you be to recommend Woodeaves Residential Care Home? Likely
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Lisa Nicholson, Manager at Woodeaves Residential Care Home responded to this review on 25 Nov 2016:
Thank you Ray for submitting your review, we will take on board all of your comments and try and make changes to improve things further for the future.
Review submitted from a Postal Card by Sybil N (Resident) on Thursday 10 November 2016. Relates to October 2016.
I was struggling at home so chose Woodeaves Residential Care Home and I am glad I did.
I have had six happy years here so far and I am looking forward to more.
How likely would you be to recommend Woodeaves Residential Care Home? Extremely Likely
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Lisa Nicholson, Manager at Woodeaves Residential Care Home responded to this review on 10 Nov 2016:
Thank you Sybil for your lovely review, we are happy you made the choice to live with us & that you have been happy with your decision since. We look forward to many more happy years to come.
Review submitted from a Postal Card by John R (Resident) on Thursday 10 November 2016. Relates to November 2016.
I have been here for 3 years and it's like home.
How likely would you be to recommend Woodeaves Residential Care Home? Extremely Likely
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lisa Nicholson, manager at Woodeaves Residential Care Home responded to this review on 10 Nov 2016:
I am happy to hear you are happy John & to hear it is just like home. We hope you enjoy many more years to come.
Review submitted from a Postal Card by Lillian D (Resident) on Thursday 10 November 2016. Relates to October 2016.
I have lived here for six years and I am more than happy.
How likely would you be to recommend Woodeaves Residential Care Home? Extremely Likely
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Lisa Nicholson, Manager at Woodeaves Residential Care Home responded to this review on 10 Nov 2016:
Thank you Lillian for your comments, it is a pleasure to have you living here with our extended family at Woodeaves & we can look forward to many more happy years to come.
Review submitted from a Postal Card by Prof C (Niece of Resident) on Thursday 3 November 2016. Relates to September 2016.
This is a place that welcomes residents, friends and families. It is truly caring. The culture is one of authentic care. A warm place in the true sense of both physical care and human caring. The staff and management communicate clearly and honour obligations to both residents and their families. I can recommend Woodeaves to people who want their loved ones to be respected, cared for and treated with patience and affection.
How likely would you be to recommend Woodeaves Residential Care Home? Extremely Likely
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Lisa Nicholson, Manager at Woodeaves Residential Care Home responded to this review on 04 Nov 2016:
Thank you, Caroline for your kind comments, it was an absolute pleasure in looking after your Uncle during his stay, we do miss him and we are looking forward to him staying again soon.
Review submitted from a Postal Card by J S (Daughter of Resident) on Wednesday 19 October 2016. Relates to September 2016.
The home is well managed. They did their best to cope with my mum's problems in difficult circumstances. The food was ok but mum never wanted to eat. They did their best to make food as attractive as possible. The home had a cosy feel. It's especially worth mentioning that they were particularly understanding, empathetic and kind when I became emotional about my mum going into the home.
How likely would you be to recommend Woodeaves Residential Care Home? Extremely Likely
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Lisa Nicholson, manager at Woodeaves Residential Care Home responded to this review on 14 Nov 2016:
Thanks Julie for your kind comments, it was a pleasure to have been able to look after and care for mum during her time here at Woodeaves. She was a great character and we do miss her. I hope she has settled in her new placement and I wish her all the best in the future.
Review submitted from a Website Submission by Howard S (Son of Resident) on Saturday 6 August 2016. Relates to June 2016.
All the staff, without exception, were wonderful at Woodeaves. My mother was happy and content to stay at the care home and was always very complimentary about the staff and the food which she said was very good. This is high praise indeed as my mother has stayed in numerous care homes previously and has never expressed such satisfaction or any desire to stay any longer than was necessary... This was definitely not the case with Woodeaves.
The only area that I could suggest for improvement is the decor, which is a little tired and dated but this is being very pedantic given the level of care and attention from staff which is the most important aspect from my point of view.
The room that my mum was in, was very warm at times and there was very little ventilation which made the room quite oppressive when the weather was warm.
Overall, I rate Woodeaves and the staff very highly and would have no hesitation in recommending the care home to anyone looking for a place for a loved one.
How likely would you be to recommend Woodeaves Residential Care Home? Extremely Likely
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Lisa Nicholson, Manager at Woodeaves Residential Care Home responded to this review on 09 Aug 2016:
Thank you very much Howard for your lovely comments, your mum was very much part of our family & dearly loved & missed by all, she always had a smile for us & we have some lovely memories with her, when we went down to the pub for lunches which she really enjoyed with the odd tipple.
Review submitted from a Postal Card by Pauline C (Wife of Resident) on Thursday 4 August 2016. Relates to July 2016.
My husband was only in Woodeaves for a short time but in that time, I was very happy with the home and the care he received. Unfortunately my husbands condition deteriorated and was unable to stay any longer. I would certainly recommend the home to anyone needing care as the staff were very caring and friendly. A lovely small care home.
How likely would you be to recommend Woodeaves Residential Care Home? Extremely Likely
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Lisa Nicholson, Manager at Woodeaves Residential Care Home responded to this review on 08 Aug 2016:
Thank you Pauline for your comments, it was a pleasure looking after your husband even if it was for a short time, he still became part of our family here at Woodeaves & will be missed. We would like to wish him all the best in the future.
Review submitted from a Postal Card by A C (Friend of Resident) on Wednesday 13 January 2016. Relates to January 2016.
I always find staff helpful when I visit. The staff are all caring and my friend enjoys living at Woodeaves.
How likely would you be to recommend Woodeaves Residential Care Home? Extremely Likely
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Paul Dening, Partner at Woodeaves Residential Care Home responded to this review on 13 Jan 2016:
Thank you for taking the time to review our service Abbie, we are very grateful for your kind comments and delighted that your friend enjoys being with us.
Review submitted from a Postal Card by Sue H (Daughter of Resident) on Tuesday 15 December 2015. Relates to November 2015.
Staff are always very friendly and communicative. The size makes mum's experience more like her own home but with people to chat to. I would not want anywhere larger. Her room is always clean and cosy.
How likely would you be to recommend Woodeaves Residential Care Home? Extremely Likely
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Paul Dening, Partner at Woodeaves Residential Care Home responded to this review on 15 Dec 2015:
Thank you very much for your kind words, we are so pleased that Mum is happy at Woodeaves and you are happy with the care we provide. Thank you for taking the time to review our service.
1 Bed Vacancy
posted 16 May 2018
We currently have one room available. We also have a dedicated respite room which is very popular during the holiday season - please call Lisa or Laura on 01270 621550 for availability. Thank you very much for taking an interest in Woodeaves.
June 2016
February 2015
Recipient: Woodeaves Residential Care Home
Date: Sunday 01 Feb 2015
Recipient: Woodeaves Residential Care Home
Date: Saturday 01 Feb 2014
There are currently no Care Home Idol entrants who have performed at Woodeaves Residential Care Home