Albert House Residential Home

22 Albert Road, Colne BB8 0AA
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9.8 62 Reviews
  • Albert House Residential Home, Colne
Albert House is a residential care home which aims to provide its service users with a secure, relaxed, and homely environment in which their care, well-being and comfort are of prime importance.

Caregivers strive to preserve and maintain the dignity, individuality and privacy of all service users within a warm and caring atmosphere, and in doing so will be sensitive to the service users ever-changing needs. Such needs may be medical, therapeutic, cultural, psychological, spiritual, emotional and social, and service users are encouraged to participate in the development of their individualised care plans in which the involvement of family and friends may be appropriate and is greatly valued.

A dedicated GP from the local surgery conducts regular reviews and visits within the home, chiropodists and opticians visit regularly too. The hairdresser visits twice weekly and provides a valuable pampering service.

The kitchen provides delicious food with the emphasis on traditional cooking and home baking using the best seasonal and local produce available. Chefs produce specialist diets on an individual basis.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £910 – £980
  • Self-Funded Residential Dementia Care: £960 – £1000
  • RESPITE Self-Funded Residential Care: £910 – £980
  • RESPITE Self-Funded Residential Dementia Care: £960 – £1000

Fees include care 24/7 in a homely family environment with homemade meals and snacks, laundry service.


we pride ourselves in putting your loved first, our activities are varied we also love to party ,we love to have fun and laughter in this Home from home.
you are welcome anytime we do however ask that you don't visit at meal times.


Parties we will let you know when there happening and you can come and join in as well


Additional chargeable services: Companionship service, Medical Escorting, Hairdressing, Chiropody, Trips, Private shopping.


Any LCC funded clients the third party/1st party top up will depend on the room not the person and this will be discussed at the time of viewing. They range from 25.00 to 75.00.

These prices are only a guideline, please contact Albert House Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Albert House Residential Home Ltd

Person in charge

  • Dawn Murphy (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (0)

Visiting

  • Albert House Has protected meal times as follows: Lunch 12.30-13.30 then Dinner 16.30-17.30


    Other than these times it is open visiting.

Parking

  • There is free public car park to rear of the building. Please avoid parking on the surrounding streets residents only (permit required)

Albert House Residential Home Reviews (62)

Total of 62, showing 61-62
9.8

Albert House Residential Home has a Review Score of 9.8 (9.815) out of 10, based on 16 reviews in the last 2 years. Over all time Albert House Residential Home has 62 reviews.

Overall Experience

  • 47
  • 15
  • 0
  • 0
  • 0

Date Published

62
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6
16
46
Overall Experience  Overall Experience 4.0 out of 5

Unable to ask for more, as help and understanding second to none. Slight problems at first, as my wife has Coeliac, got sorted really quick. Staff helpful on any problems, anything spilt etc is cleaned very quickly. My wife has clean clothes on every day on different visits of the day. Unable to find
fault, Would recommend Albert House.

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Care / Support

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Treated with Dignity

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Overall Experience  Overall Experience 5.0 out of 5

I find the home does a slendid job, both in feeding the residents and giving that compassion in their stressful times. The kitchen is spotless and well run. The bedrooms too are well cleaned by a dedicated team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Current Review Score: 9.8 (9.815)

Overview of Review Score

The Review Score of 9.8 (9.815) out of 10 for Albert House Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.815 for Albert House Residential Home is calculated as follows: ( (152 Excellents x 5) + (30 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 184 Ratings = 4.815

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Albert House Residential Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Nov 2017

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

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Dawn Murphy

Job Title: Registered Manager

I have been in the Care Industry for over 30 years, and you will often see me around the home ensuring every aspect of the care setting is running as smooth and efficient as possible for our residents.


We believe in treating your loved ones as if there were our own family and with a high level of respect and dignity at all times.


I and the team believe love and laughter form the basis of what they offer.


If you would like to see some of the Albert House Family and what we do, please feel free to look at our Facebook page Albert House Residential Home!

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