Alexandra Court

110 Victoria Road East, Thornton-Cleveleys FY5 3SZ
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9.8 84 Reviews
  • Alexandra Court, Thornton-Cleveleys
Alexandra Court is located in Thornton-Cleveleys and is situated within walking distance of local shops, library etc. The nature of care offered at Alexandra Court is suitable for people aged 65 years and over, whether male or female, offering experienced care, comfort and assistance.

Alexandra Court provides unique accommodation for residents in 31 individual luxury en-suite rooms, with a bedroom, lounge and kitchenette. Provision can be made to accommodate couples. Each room is fully carpeted and decorated to a high standard complete with WiFi and contain a nurse call system, fire detection and central heating with thermostatic controls.

A large conservatory at the front of the property leads to a spacious lounge with a feature fireplace and a baby grand piano. The dining room is bright and airy and the home is surrounded by well-maintained gardens and secluded patio areas with outside seating. There is also a car park to the front of the building, which can accommodate 10 cars within the grounds of the home.

Residents are encouraged to continue with any hobbies they may enjoy and assistance will be given as required.

Talk to the team about your respite requirements to hear about short term respite stays at Alexandra Court.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Eating Disorders
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 37 Service Users

Other Care Provided

  • Day Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1150

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Alexandra Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Anabela Silva-Phillips (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (31)

Parking

  • The home has a car park onsite

Alexandra Court Reviews (84)

Total of 84, showing 81-84
9.8

Alexandra Court has a Review Score of 9.8 (9.755) out of 10, based on 12 reviews in the last 2 years. Over all time Alexandra Court has 84 reviews.

Overall Experience

  • 74
  • 9
  • 1
  • 0
  • 0

Date Published

84
4
7
12
72

Review from C U (Daughter of Resident) published on 21 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has lived at Alexandra Court for six years, she is very settled in her own apartment within the care home. The staff are all friendly and efficient. Being in an apartment mum has been able to have a lot of her own belongings around her and this has helped a lot with her change in life.

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Review from Mona C (Resident) assisted by family/friend published on 21 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy living at Alexandra Court. I can have visitors at any time. Our activities co-ordinator is very good. The manager has only just started but seems very nice.

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Review from Julie (Niece of Resident) published on 5 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Homely and friendly. Lovely apartments, warm and cosy. Very caring and understanding staff. Due to circumstances my aunt regretfully had to leave as her needs had changed but her time there was enjoyed and satisfied for the duration. A happy home!

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Review from Elizabeth A (Niece of Resident) published on 1 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very helpful. Facilities good. Friendly staff and residents. Lots going on. Food excellent.

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Current Review Score: 9.8 (9.755)

Overview of Review Score

The Review Score of 9.8 (9.755) out of 10 for Alexandra Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.755 for Alexandra Court is calculated as follows: ( (110 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 143 Ratings = 4.755

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Alexandra Court is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Nov 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (9)

Meet the Team (1)

Anabela

Anabela Silva-Phillips

Job Title: Home Manager

Hello, my name is Anabela Silva-Phillips, I'm the Home Manager at Alexandra Court.


I'm passionate about ensuring that people receiving Health and Social Care have an excellent experience, and it is a previlege to be the Home Manager at Alexandra Court.


I commenced my working life with the Red Cross, attending to pilgrims and eldery church members. I progressed through my career with training and gained experiences, giving me the skills to successfully manage care services.

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