Search...

Alexandra Court

110 Victoria Road East, Thornton-Cleveleys, Lancashire FY5 3SZ
Maria Mallaband Care Group Ltd Logo
Jobs
Alexandra Court logo
Accommodation and facilities were great. Staff very helpful, attentive and caring. Food very goodChristine B(Wife of Resident/Service User)
Alexandra Court, Thornton-Cleveleys
The care which is genuine cannot be surpassed. They are person-centred and responsiveW E(Daughter of Resident/Service User)
Alexandra Court, Thornton-Cleveleys
the staff have all been amazing and put our minds completely at easeLauren T(Daughter of Resident/Service User)
Alexandra Court, Thornton-Cleveleys

Situated in the peaceful seaside town of Thornton-Cleveleys, Alexandra Court combines the charm of coastal living with easy access to everyday essentials. With the promenade, local shops and key community services just a short distance away, the setting offers a relaxed and uplifting environment for individuals who value their independence while benefiting from nearby support.

Alexandra Court provides residential care tailored to those who wish to retain a high level of...  

Care Provided by Alexandra Court

Primary Care Categories

  • Older Person Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 37 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250N/A

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

Contact Alexandra Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Anabela Silva-Phillips (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (31)

Parking

  • The home has a car park onsite

Alexandra Court Reviews (89)

Submit a Review
9.5

Alexandra Court has a Review Score of 9.5 (9.497) out of 10, based on 12 reviews in the last 2 years. Over all time Alexandra Court has 89 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Alexandra Court
Loading...
Showing 89 reviews matching selected criteria
Review from Eileen N (Resident / Service User) published on 23 March 2016 Submitted via Postal Card
Overall Experience

It's a very sociable place, well looked after. Staff excellent, can't find fault. I've made a lot of friends. Manager is exceptional, lovely lodge apartment.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C H (Friend of Resident) published on 17 March 2016 Submitted via Postal Card
Overall Experience

Staff friendly and helpful. Occasionally visit a resident who seems very happy with the care and support given to her.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Sheila D (Friend of Resident) published on 7 March 2016 Submitted via Postal Card
Overall Experience
Warm welcoming feel to the home. Saw several staff interacting with residents on a 1:1 basis. Apartment clean, fresh and modern furniture but no drawers - shelves en-suite to put toiletries and sanitary items - this was mentioned and will be addressed soon (recent switch to shower room from bathroom).

Apartment layout is good and adequate. I was told food is good. Shocked to hear that a resident was moved to another apartment whilst work on new en-suite was carried out but the apartment wasn't cleared of previous resident's clothes/shoes etc.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
No Rating
Safety / Security
Rooms
Value for Money
No Rating
Review from Anne C (Niece of Resident) published on 24 February 2016 Submitted via Postal Card
Overall Experience

Lovely atmosphere on entering. The staff have an excellent relationship with both families and residents. Always willing to chat about your resident. Staff always warm and welcoming nothing too much to ask for. Meals can be adapted to personal needs. Rooms are warm, clean and tastefully decorated, residents can bring in their own furniture.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joyce A (Resident / Service User) published on 16 February 2016 Submitted via Postal Card
Overall Experience

Had a good laugh with everyone. Staff are lovely very good to talk to. Very comfortable. I am able to sit in my room for peace and quiet or sit and take part in the activities if I want to. I was always given a choice, I was well looked after. Room is perfect much more than that to have an apartment is so nice, like home from home. Everything I could wish for.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C U (Daughter of Resident) published on 21 January 2016 Submitted via Postal Card
Overall Experience

Mum has lived at Alexandra Court for six years, she is very settled in her own apartment within the care home. The staff are all friendly and efficient. Being in an apartment mum has been able to have a lot of her own belongings around her and this has helped a lot with her change in life.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mona C (Resident / Service User) published on 21 January 2016 Submitted via Postal Card
Overall Experience

I am happy living at Alexandra Court. I can have visitors at any time. Our activities co-ordinator is very good. The manager has only just started but seems very nice.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie (Niece of Resident) published on 5 January 2016 Submitted via Postal Card
Overall Experience

Homely and friendly. Lovely apartments, warm and cosy. Very caring and understanding staff. Due to circumstances my aunt regretfully had to leave as her needs had changed but her time there was enjoyed and satisfied for the duration. A happy home!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elizabeth A (Niece of Resident) published on 1 December 2015 Submitted via Postal Card
Overall Experience

Staff very helpful. Facilities good. Friendly staff and residents. Lots going on. Food excellent.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 November 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Alexandra Court.

Upcoming Events

There are no upcoming events for Alexandra Court.

Awards / Recognitions (9)

Accreditations

There are no accreditations posted yet for Alexandra Court.

Meet the Team (1)

Anabela Silva-Phillips
Anabela Silva-PhillipsJob Title:Home Manager

Hello, my name is Anabela Silva-Phillips, I'm the Home Manager at Alexandra Court.

I'm passionate about ensuring that people receiving Health and Social Care have an excellent experience, and it is a previlege to be the Home Manager at Alexandra Court.

I commenced my working life with the Red Cross, attending to pilgrims and eldery church members. I progressed through my career with training and gained experiences, giving me the skills to successfully manage care services.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alexandra Court to verify any information. View our terms and conditions. Alexandra Court has an Enhanced Service -more info.