Beech Grove

St Paul's Street, Low Moor, Clitheroe BB7 2LS
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9.4 52 Reviews
  • Beech Grove, Clitheroe
Beech Grove takes a person-centred approach to residential care needs, with a wide range of expertise and provision that is also ideal for adults with dementia.

The skilled team are friendly and welcoming to loved ones, considering an open door policy to be an important part of the service.

As well as a comfortable interior, residents can enjoy a gardening club and a greenhouse, with the home supporting an active lifestyle alongside quality care.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 33 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1011 – £1119
  • Self-Funded Residential Dementia Care: £1011 – £1119
  • RESPITE Self-Funded Residential Care: £1011 – £1119
  • RESPITE Self-Funded Residential Dementia Care: £1011 – £1118

Fees may vary depending upon assessment.

These prices are only a guideline, please contact Beech Grove to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Ana Wilcox (Manager)

Local Authority / Social Services

Admission Criteria

  • Private and NHS referrals
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2011
  • Number of floors: 1

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (1)

Visiting

  • Open visiting policy in which no time restrictions on when family and friends can visit.
    All visits are communicated with the office for the visiting diary, so all visits can be managed safely.

Parking

  • Also have off street parking on the main road St Paul's Street if the car park is full on arrival.

Beech Grove Reviews (52)

9.4

Beech Grove has a Review Score of 9.4 (9.385) out of 10, based on 18 reviews in the last 2 years.
Over all time Beech Grove has 52 reviews.

Overall Experience
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Reviewer Connection to Beech Grove
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Total of 52, showing 1-20
Review from G M (Nephew of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Beech Grove provides a welcoming environment with very attentive care/support staff, managed effectively from the top. On the odd occasion where staff have been less helpful (nights) this has been dealt with quickly and efficiently.
The rooms are adequate for an individual's needs but the tidiness
and cleanliness is sometimes lacking.
Overall a good experience in the areas that really matter.
Reply from Ana Wilcox, Manager at Beech Grove

Thank you for taking the time to share your feedback about Beech Grove. We are so pleased to hear that you feel welcomed and well-supported by our team, and that you have confidence in the way we are managed. Its especially encouraging to know that any issues you have experienced, such as less helpful support at night, have been addressed quickly and efficiently.We also appreciate your comments regarding room tidiness and cleanliness. Maintaining a high standard in this area is very important to us, and your feedback highlights where we can do better. We will review our cleaning routines and ensure that these standards are consistently met across all rooms.Your honest feedback helps us to continually improve our service and create the best possible environment for our residents. Thank you again for sharing your experience, and please dont hesitate to reach out to us directly if youd like to discuss your feedback further.

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Review from R G (Wife of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff. ALways helpful & caring. Residents always look clean and very well cared for.
Reply from Ana Wilcox, Manager at Beech Grove

Thank you so much for your kind words. We truly appreciate you taking the time to share your experience. It means a great deal to our team to know that you find our staff friendly, helpful, and caring.We're especially glad to hear that your loved one is looking well cared for and comfortable - maintaining dignity and providing compassionate, attentive care is at the heart of everything we do.Your feedback is a wonderful encouragement to our staff and reinforces our commitment to creating a supportive, homely environment for all our residents. We will share your feedback with the team this week, Thank-you very much.

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Review from Kieron M (Son of Resident) published on 30 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in this care home for a few months now, and I am so delighted with the care she receives. The staff are just great, so friendly, helpful, attentive, and really listen to concerns and advice from relatives. This care home has lots of love and fun, for both the residents and also among
the staff. The staff have cared for my mum above my hopes and I am so thankful for them and the 'home' they provide for her. It feels like one big family. They also rise well to challenges and changing care needs.
Thanks
Reply from Ana Wilcox, Manager at Beech Grove

Thank you so much for your kind words. It truly means a lot to all of us here at the home. We absolutely love caring for your mum-she's settled in so well and has become such a special part of our home's community. Knowing that you feel supported and reassured means the world to us. We're proud of the team for the way they rise to meet changing needs while keeping things filled with warmth, fun, and genuine care. It really does feel like one big family here, and we're so glad your mum is part of it.

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Review from Catherine F (Daughter of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum came into the home for assessment and put in a small room. She is now permanent & no bigger room available at the moment, but we would like a bigger one as soon as possible.
The food seems excellent and always plenty.
All staff - nurses, domestic, manager are fantastic, really helpful to families.
(I work in care) All patients treated with alot of dignity & kindness.
The kitchen staff excellent/good food + helpful.
Reply from Melanie Benson, Regional Operations Manager at Beech Grove

We are delighted to hear that you have had such a positive experience with our team. It's especially lovely to hear your praise for our kind and caring staff team, including your positive comments regarding our kitchen team and good and plentiful food. We completely understand your desire for a larger room. At present, the home is fully occupied with no vacant rooms available, but please rest assured that if anything suitable becomes available in future, we will be happy to discuss options with you.Your appreciation means a great deal to all of us, and we are so pleased that your loved one is being treated with the dignity, kindness and care they deserve. Thank you again for your kind words.

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Review from Alison M (Daughter of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Beech Grove has provided a high standard of care for my mum. The staff show kindness and compassion and go above and beyond each time I visit. My mum has been a resident there for nearly seven years, during which time her condition has understandably deteriorated. However, her care needs have changed
and this continues to be met at a very high, individualised standard.
Reply from Ana Wilcox, Manager at Beech Grove

Thank you so much for your kind words. Your mum has been such a cherished part of life at Beech Grove she brings warmth to our home, and its been a privilege to care for her over the years. Weve all built such a fond connection with her, and the staff genuinely enjoy seeing you when you visit. Your continued support and trust mean so much to us, and were so pleased to know our care has brought comfort to you both.

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Review from T M (Daughter of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum lives at beech grove and finds the staff very caring and know the residents well , and have a person centred approach to the care they give .
As a family member it's very reassuring that you know your mum is getting well looked after and supported
Reply from Ana Wilcox, Manager at Beech Grove

Thankyou very much for your kind words and feedback. We are happy to hear that you feel reassured Mum is safe and well supported by our team. Mum enjoys getting involved with our activities and parties and is looking forward to todays Tea and Cake afternoon.

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Review from Lynne S (Daughter of Resident) published on 11 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is well cared for. The staff are all very caring. They look after her very well. They always go the extra mile. When we visit, they make us welcome and offer refreshments.
The home offers activities and they have parties regularly for all events throughout the year.
Mum enjoys the food, it is
prepared on-site. They offer a good variety and always make sure she has her favourites. We are very satisfied with the care she receives.
Reply from Ana Wilcox, Manager at Beech Grove

Thank you very much for your review, this will be shared with the team.

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Review from Tristan B (Son of Resident) published on 9 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beech Grove is a wonderful care home and my mother is very well looked after. The staff are superb and cannot do too much to help. Visiting is easy and we are always made very welcome.
Reply from Ana Wilcox, Manager at Beech Grove

Thank you for your lovely review. All of our reviews and feedback are shared with the team and are greatly appreciated.

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Review from Marie E (Wife of Resident) published on 9 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Residents are looked after in a happy and caring environment. Their needs are attended to with dignity and love. Activities and outings are arranged for those who are able. As visitors we are made very welcome, so as a family we are pleased that my husband and their dad is in the care of Beech Grove.
Reply from Ana Wilcox, Manager at Beech Grove

Thank you for your lovely review. All of our reviews and feedback are shared with the team and are greatly appreciated.

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Review from S B (Daughter of Resident) published on 9 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are the ones that make this residential home caring. They work unbelievably hard. All staff are friendly, compassionate and shines a mile, that they care.
Reply from Ana Wilcox, Manager at Beech Grove

Thankyou for your lovely staff feedback. We will share your comments with the team.

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Review from Gill C (Daughter of Resident) published on 16 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home provided a safe and welcoming environment for my dad.
The carers were wonderful and obviously thought a lot of my dad.
He always seemed happy and content at the home whenever we visited.
Reply from Ana Wilcox, Manager at Beech Grove

Thank you for your lovely review. We will pass on your feedback to the team.

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Review from S H (Daughter of Resident) published on 22 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been at Beech Grove for two years now and the care she receives is very good. All the staff are so friendly and helpful and always have a smile and make me feel very welcome when I visit. A few members of our family came to visit Mum just before Christmas and a puppy and small children.
They went out of their way to accommodate us and made us so welcome it was lovely and made Mum's Christmas very special. I am very happy with the care my mother receives. A very happy home with lovely caring staff.
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Review from Chris W (Son of Resident) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has only been a resident for a couple of weeks but the staff have been extremely kind, efficient and caring during this stressful time.
Reply from Ana Wilcox, Manager at Beech Grove

Thank you for your review. Our staff will be pleased to hear your feedback.

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Review from Belinda M (Daughter of Resident) published on 17 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
One of the better homes out there. Staff are very friendly and treat their residents with care and compassion. The staff keeps you informed of any changes in a timely and regular manner. The rooms are neat, tidy and clean. There always appear to be activities both inside and outside the home to keep
the residents stimulated. Obviously, not all the residents will participate but the opportunities are there if wanted.
My mother has been there for almost a year and she has enjoyed being there. She has very good relationships with the staff and enjoys most of the activities. She has her hair done regularly which boosts her self-esteem as well as trips to cafes and restaurants. Compared to her previous home, this is a marked improvement in how she is being cared for so I'm very happy with her current care.
I would highly recommend this home if you have a relative who requires residential accommodation and one that offers a humanistic approach to each person who lives there.
Reply from Ana Wilcox, Manager at Beech Grove

Thank you for your positive and lovely review. We have passed on your feedback to the team. Thank you.

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Review from J B (Daughter of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Beech Grove for almost two years and has settled in completely. The staff are hard-working, caring and friendly. My mother is content, safe and could not be in better hands. I am more than happy to recommend Beech Grove to anyone who would need its services.
Reply from Ana Wilcox, Manager at Beech Grove

Thank you for your lovely feedback. We will pass on your review to the team.

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Review from F C (Resident) assisted by family/friend published on 19 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very caring and friendly home. It is well managed and staff are helpful under approachable. Would recommend Beech Grove without hesitation.
Reply from Carol Cochrane, Regional Operations Manager at Beech Grove

Thank you for your lovely comments, I am pleased you find Beech Grove a caring and friendly.

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Review from Barry J (Son of Resident) published on 9 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Beech Grove are very helpful. The care they have shown my mother over the last two years has been excellent. If a problem arises at any time it is quickly attended to by the relevant team/staff. Family members are kept up to date with everything that's happening.
Reply from Carol Cochrane, Regional Operations Manager at Beech Grove

Thank you for your lovely comments. I am so pleased you are happy with the care provided at Beech Grove.

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Review from Julie W (Daughter of Resident) published on 6 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Beech Grove are doing a very good job caring for my mother's needs at a difficult stage in her life. Nothing is too much trouble, and any concerns raised are dealt with compassionately and efficiently. My mother is happy in the home, the food is good, and the staff interact well with her.
The staff make every effort to keep the residents entertained during the day and regularly organise events for those who are able to participate. The manager at Beech Grove is a very caring person by nature and is very easy to approach, and the administration side of the home is very informative and efficient.
My family and I are happy that Mum is in the right place; she was unhappy before moving into Beech Grove.
Reply from Carol Cochrane, Regional Operations Manager at Beech Grove

Thank you for your feedback, I am glad that Mum is happy living at Beech Grove. I will pass your comments to the team.

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Review from Giliian E (Niece of Resident) published on 17 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I visit my uncle I always find him happy and contented. The staff are always kind and he is obviously very fond of them. He enjoys the food and it's good to see that he has put weight on and looks really well. He tells me how much he enjoys being in the home and considering I don't live locally
I am given peace of mind.
Reply from Carol Cochrane, Regional Operations Manager at Beech Grove

Thank you for your feedback, it is lovely to hear that your uncle is settled at Beech Grove.

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Review from Gareth W (Son of Resident) published on 19 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kind, friendly, warm staff who are caring and have my mum's wellbeing at the heart of the provision. Range of trips, activities and worthwhile visits available throughout. Family environment with bespoke wrap-around care.
Reply from Carol Cochrane, Regional Operations Manager at Beech Grove

Thank you for your lovely feedback. I will pass your comments to the team.

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Current Review Score: 9.4 (9.385)

Overview of Review Score

The Review Score of 9.4 (9.385) out of 10 for Beech Grove is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.385 for Beech Grove is calculated as follows: ( (106 Excellents x 5) + (85 Goods x 4) + (20 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 213 Ratings = 4.385
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Beech Grove is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (6)

Ana

Ana Wilcox

Job Title: Registered Manager Joined: 2018

I have been working in Adult Social Care for the last 16 years, starting as a community carer whilst at University. For the last 10 years I have been working as a Registered Manager for care homes offering support to Older Adults, working at Beech Grove for nearly 6 years.
I have always had a passion for supporting people and trying to make a difference to people’s lives.
I am interested in Psychology and understanding human behaviours, completing a Bsc and Msc in Psychology and Psychotherapy.
I love spending time with my beautiful Mother and dog, enjoying any free time I have with them. I love gardening, the summer months, having laughs with friends and learning new things.

Sally

Sally Burgess

Job Title: Deputy Manager Joined: 2012

I first started working at Beech Grove in 2006. I had some time off when I started my family and I returned in 2012. I enjoy walking and going for meals out. I enjoy music and spending time with my two sons and partner. My favourite destination to visit and go on holiday is Greece.

Carol

Carol Bates

Job Title: Head Domestic Joined: 2010

I have been working at Beech Grove as Head Domestic for the last 15 years. I enjoy my job; even though it can be hard work I find it very rewarding. I love having my little chats with the residents and getting to know them and who they are as a person. I would say I am a quite shy person, until you know me, then I am a chatter box. I am friendly, honest, trustworthy and a hardworking person. I enjoy being there for people and offering support when they need help.

Elizabeth

Elizabeth Llyod

Job Title: Head Cook Joined: 2014

I have been working as Head Cook at Beech Grove for the last 9 years. I enjoy my job and coming to Beech Grove to support our residents. I enjoy meeting new residents and families when they come to Beech Grove.


In my spare time I like walking and enjoy looking after our foster dogs. I love a duvet day and getting lucky on the Bingo!

Janet

Janet Travis

Job Title: Activities Co-ordinator Joined: 2017

I have worked at Beech Grove for the last 8 years within other departments. I have been working as the Activity Co-Ordinator for the last 5 years and love spending social time with our residents. I enjoy taking them out into the community and spending time with them.
I completed my NVQ level 2 and also completed a Music therapy course to support me in my role. I enjoy spending time with my family and grandchildren. I enjoy cooking at home, going to bingo and going abroad on holiday.

Geraldine

Geraldine Woodworth

Job Title: Administrator Joined: 2021

I am Geraldine and I have worked at Beech Grove since October 2021 following redundancy from my previous role as Office Manager/ Personal Assistant with a local performance venue.
I have been married to my husband Alan for 44 years. We have two children who are both married and one grandchild, with another one on the way! Our son lives in Preston and has a daughter. Our daughter lives in Haarlem in the Netherlands and is expecting our second grandchild in July.
I like to relax by doing DIY around the house, walking and gardening. We enjoy spending time with our family and eating out!

Frequently Asked Questions about Beech Grove

What types of Care is Beech Grove registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Beech Grove have?

There are 31 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Beech Grove?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Beech Grove to the centre of Clitheroe?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Beech Grove to verify any information. View our terms and conditions. Beech Grove has an Enhanced Service - more info.