Coote Lane, Lostock Hall, Preston PR5 5JE
Owner: B L H C Coote Lane Ltd
Person in charge: Helen Carson (Manager)
Local Authority / Social Services: Lancashire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 24 Service Users
Registered Care Categories*: Old Age
Admission Information: Residential Assessed. Ages 65+.
Single Rooms: 24
Rooms with ensuite WC: 6
Weekly Charges Guide: Personal Care Single £400 – £475 (These prices are only a guideline, please contact Coote Lane Residential Home to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room
Latest Care Quality Commission* Report on Coote Lane Residential Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Coote Lane Residential Home has a Review Score of 7.8 (7.791)
The Review Score of 7.8 (maximum of 10) for Coote Lane Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Coote Lane Residential Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.583 for Coote Lane Residential Home is calculated as follows: ( (7 Excellents x 5) + (5 Goods x 4) ) ÷ 12 Ratings = 4.583
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.208 Points relating to the number of positive Reviews for Coote Lane Residential Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 4.8 positive Reviews (24 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4.8 Target = 0.208
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Helen L (Granddaughter of Resident) on Friday 27 January 2017. Relates to December 2016.
My grandmother thrived in the nurturing environment of Coote Lane. The staff are exceptional and attentive to their residents needs. The house manager made the transition from the hospital to the home effortlessly and went above and beyond her duties in looking after my grandmother.
Would strongly recommend and thank you.
How likely would you be to recommend Coote Lane Residential Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Good
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Coote Lane Residential Home
There are currently no Care Home Idol entrants who have performed at Coote Lane Residential Home