Coote Lane Residential Home

Very good food - highly recommended by residents.

Excellent care, the staff are lovely and so considerate.

Every time I have been to see my nan all the staff have been attentive to what my nan needs and if I also need anything. It's a home-from-home feel whenever I go.

A wonderful visit for my mum's 90th birthday. The staff had decorated the room beautifully and were so helpful and friendly. Mum is very happy here she especially enjoys the food! I feel she is very well cared for and looked after.

My mother-in-law has been in Coote Lane Residential Home since December 2021. She settled well and is very happy living there. We are very happy with everything in the home. The staff are wonderful and very helpful towards Mum and ourselves. We think it is a wonderful home.

We were looking for a home for Mum that was home from home rather than institutional. We think we found it at Coote Lane Residential Home. The manager is professional and passionate about the quality of life as well as the care given to the residents. After looking around the home, which looks much more homely than some we’d seen, we made the decision that this was the place for Mum. She is still at the settling in stage but so far is settling well. It’s a big change which is helped by the friendly staff who both care for her and help her while allowing her some level of independence. We look forward to being part of the Coote Lane family in the future.

All the staff are incredibly caring and respectful to my mum. They are also very supportive of us all as a family, respecting Mums wishes and her dignity. I feel very relaxed that I leave her in the best of care hands. Thank you.

Very happy with the care given to my mother-in-law. Thank you.

My 50-year-old brother has been poorly for two years now. Unfortunately, he is struggling to look after himself. I had to find a care home. I walked into Coote Lane Care Home and was overwhelmed at the staff. They made me feel so comfortable in helping choose. The building is so homely, the rooms are amazing and the kitchen is super. Because he is still quite young to be there I was worried about how he would feel. He absolutely loves it. He has just had the best Christmas he's ever had. The staff are so flexible to his needs. He is looking so happy and less miserable (stuck unwell in a flat on his own). He's even put on weight with all the amazing food.

My wife and I were very pleased with the care my mother-in-law was receiving from the care home at Coote Lane. She looked in great health and very happy with where she was and the care she was receiving, the staff are really lovely to her.

I find Coote Lane Residential Home to be a very homely, warm and pleasant home. The staff and manager have been excellent from day one, helpful, professional and caring to myself and my mum at this very stressful time. They are informative with updates and good advice.

Very helpful staff and my mother is happy and content.

Mum came into Coote Lane Residential Home after a lengthy stay in hospital. Nothing was too much trouble when trying to make Mum happy and comfortable. The manager and all the staff are very friendly and polite.

It has been a difficult time but the support of the manager and staff has been above and beyond - thank you.

I've seen nothing but excellent care given at Coote Lane Residential Home. All staff know and interact with the residents. My mother loves the food that's provided and says she wouldn't want to live anywhere else and calls it home!

I would not hesitate in highly recommending this care home to anyone.

My mother spent over three years in this care home. During this time she could not have received any better care than she did. The staff are absolutely amazing, the love and care that my mother received were incredible. They could not do enough for her to meet her needs. Which near the end of her life were extensive. The dedication to the care of the resident's health and well-being is second to none, calling in external services immediately when required and liaising with the loved ones I cannot fault. They work tirelessly sometimes without any thanks or recognition for their very hard work. I really don’t think my mother could have had any more love and care than she did; she was never left alone at the end of her life, when I left her bedside to nip home, a carer always sat with her to keep her company so that she wasn’t alone and on occasions even in their own time. I cannot recommend this care home any more strongly, I definitely made the right choice.

All the staff are friendly and caring. According to my mum, they can't do enough for you. They made my mum's transition from home to residential care so easy.

Fantastic care. Thought my gran wouldn't make it but after going into this care my gran is like a new woman and now 97 with the care this home she will reach 100, excellent care and support with amazing staff and management.

My grandmother thrived in the nurturing environment of Coote Lane. The staff are exceptional and attentive to their residents needs. The house manager made the transition from the hospital to the home effortlessly and went above and beyond her duties in looking after my grandmother.

Would strongly recommend and thank you.