Coote Lane Residential Home is a small home and are able to give compassionate quality care with an emphasis on the individuality, dignity and choices of each resident.
The home aims to deliver the highest standards of care which is underpinned by the strong commitment of qualified staff to make residents feel right at home.
A privately owned purpose built residential care home set in 5 acres which has been sympathetically...
Coote Lane Residential Home is a small home and are able to give compassionate quality care with an emphasis on the individuality, dignity and choices of each resident.
The home aims to deliver the highest standards of care which is underpinned by the strong commitment of qualified staff to make residents feel right at home.
A privately owned purpose built residential care home set in 5 acres which has been sympathetically modernised to create a relaxed, homely, safe place for 24 residents to live happily in a warm and loving atmosphere.
Contact Coote Lane Residential Home to confirm what's included and get a personalised quote:
The fee associated with a person's 24-hour Care and Support will depend on their needs during our initial assessment
We will endeavour to be fair and equitable to all.
The price(s) shown are provided by the care home. Contact Coote Lane Residential Home for full pricing details and T&Cs.
Coote Lane Residential Home has a Review Score of 9.5 (9.466) out of 10, based on 17 reviews in the last 2 years.
Over all time Coote Lane Residential Home has 60 reviews.
We visited eight homes before deciding on this. The staff are so friendly and helpful. We were happy with everything, and my husband enjoyed his stay. That meant I had a break with a happy feeling. I would recommend this home to everyone and anyone. Residents are treated like a five-star hotel....
We visited eight homes before deciding on this. The staff are so friendly and helpful. We were happy with everything, and my husband enjoyed his stay. That meant I had a break with a happy feeling. I would recommend this home to everyone and anyone. Residents are treated like a five-star hotel. Full marks to management and staff. Thank you very much. You are simply the best.
Thank you so much; your words of encouragement make all the difference and help us to go the extra mile. Many thanks.
The entire staff at Coote Lane Care Home were fantastic with Mum throughout her 10-month stay, especially her end-of-life care where staff went above and beyond to make her comfortable. The love shown to me by everyone there since Mum passed has been second to none too. I have made a lot of new...
The entire staff at Coote Lane Care Home were fantastic with Mum throughout her 10-month stay, especially her end-of-life care where staff went above and beyond to make her comfortable. The love shown to me by everyone there since Mum passed has been second to none too. I have made a lot of new friends at the home and I intend to still visit on a regular basis.
Thank you very much for taking the time to share your heartfelt thoughts about your experience with Coote Lane Care Home. It was truly our privilege to care for your mum during her stay with us and we are deeply moved by your kind words. Our staff strive to provide compassionate and personalized...
Thank you very much for taking the time to share your heartfelt thoughts about your experience with Coote Lane Care Home. It was truly our privilege to care for your mum during her stay with us and we are deeply moved by your kind words. Our staff strive to provide compassionate and personalized care to all our residents, especially during their end-of-life journey. Knowing that we could make your mum comfortable and provide you with support during such a difficult time means the world to us. We are equally grateful for the friendship and trust you've placed in us. It's heartening to hear that you've formed lasting connections within our community. Please know that you are always welcome here and we look forward to your visits. Your feedback is incredibly valuable to us and serves as a reminder of why we do what we do every day. We are here for you, just as we were for your mum, and we hope to continue being a source of comfort and support.
I was very apprehensive about my grandma moving into a care home, from the very first day we settled her in it felt like 'home'. The staff are all lovely, they always go out of their way for you and make you feel welcome. The outdoor area is fantastic, especially getting to feed the sheep! Grandma...
I was very apprehensive about my grandma moving into a care home, from the very first day we settled her in it felt like 'home'. The staff are all lovely, they always go out of their way for you and make you feel welcome. The outdoor area is fantastic, especially getting to feed the sheep! Grandma has gone from strength to strength. She's happy and we get quality time with her now which we struggled to get before due to us doing the caring side. Thank you so much to all the staff at Coote Lane Residential Home. I would 100% recommend this home.
Thank you so much for this lovely review, we will pass on your kind feedback to the team.
My mother has been a resident at Coote Lane for over 3 years and has received the most wonderful care. The staff always adapted quickly to her deteriorating dementia, treating her with kindness and dignity. The home is always spotlessly clean, homely and welcoming. Every single member of staff has...
My mother has been a resident at Coote Lane for over 3 years and has received the most wonderful care. The staff always adapted quickly to her deteriorating dementia, treating her with kindness and dignity. The home is always spotlessly clean, homely and welcoming. Every single member of staff has a smile on their face and is always happy and always eager to help or just have a chat. There is a real family feel at Coote Lane. Sadly Mum had to leave recently purely because her needs changed and so needs a higher level of care but I would not hesitate in recommending Coote Lane. I just wish Mum could have stayed.
Thank you very much for your lovely feedback, we will pass on your kind words to our team. We are delighted to hear about your experience and the kind and genuine care that your mother received, this is very much at the heart of our ethos and we work hard to ensure a welcoming 'home from home' feel...
Thank you very much for your lovely feedback, we will pass on your kind words to our team. We are delighted to hear about your experience and the kind and genuine care that your mother received, this is very much at the heart of our ethos and we work hard to ensure a welcoming 'home from home' feel for everyone. We hope your mother will continue to receive the good care and attention she deserves. Thank you for taking the time to share this.
I called in to see the residents and staff and as usual, I was made so welcome. The home was decorated for the King's coronation and it was lovely chatting with Mum's friends and carers.
I called in to see the residents and staff and as usual, I was made so welcome. The home was decorated for the King's coronation and it was lovely chatting with Mum's friends and carers.
Thank you so much for this lovely review, we will pass on your kind feedback to the team.
I reviewed Coote Lane Residential Home very shortly after Mum had moved in following a terrible experience at another care home. Now 12 months down the line I feel able to give a more knowledgeable review based on our experience over the last year. In my opinion, it is a ‘home’ in every sense of...
The only thing that disappoints me is the fact that the CQC rated Coote Lane with a ‘requires improvement’ just as the new management team had started in June 2021. In fairness, this needs updating to truly reflect the incredible work being done. It may mislead potential customers which is unfair. It was recommended to us otherwise we would have been reluctant to view it based on the CQC report. I’m so glad we were introduced to Coote Lane.
Thank you very much for your lovely review and feedback on the amazing work our management and care team have made in Coote Lane since June 2021. We recently had our Local Authority annual quality inspection, and we were delighted at how many families came along to share the positive feedback of...
Thank you very much for your lovely review and feedback on the amazing work our management and care team have made in Coote Lane since June 2021. We recently had our Local Authority annual quality inspection, and we were delighted at how many families came along to share the positive feedback of their loved ones' experience at Coote Lane. Our inspector was very complimentary about how we go 'Over and Above' in all aspects. We are very keen to show CQC how incredible our home is and have asked them to come and inspect as soon as they can. We really value our families' support and thank you for your review.
It’s lovely arriving in Coote Lane Residential Home, the home is warm and inviting, the staff are friendly and accommodating. It’s evident how much the staff care about the residents which is extremely comforting. Even when our granny is being asked what she’d like for tea, the staff interact with...
It’s lovely arriving in Coote Lane Residential Home, the home is warm and inviting, the staff are friendly and accommodating. It’s evident how much the staff care about the residents which is extremely comforting. Even when our granny is being asked what she’d like for tea, the staff interact with her in such a gentle and genuine way. We love seeing pictures of our granny on the wall enjoying activities and crafts - we’re so happy knowing she has access to such consistent, kind care. Thank you so much for looking after her.
Thank you very much for your lovely feedback, we will pass on your kind words and 5-star rating to our team. We are delighted to hear about your experience and the kind and genuine care that your granny receives, this is very much at the heart of our ethos and we work hard to ensure a welcoming...
Thank you very much for your lovely feedback, we will pass on your kind words and 5-star rating to our team. We are delighted to hear about your experience and the kind and genuine care that your granny receives, this is very much at the heart of our ethos and we work hard to ensure a welcoming 'home from home' feel for everyone, with lots of opportunities to take part in activities. Thank you for taking the time to share this.
Came here for respite and have found the staff very friendly and my needs have been taken care of.
Came here for respite and have found the staff very friendly and my needs have been taken care of.
Thank you for taking the time to leave us your feedback on your recent experience at Coote Lane Care Home. We are proud of the services our team is able to offer and provide for all of our service users, however, we are always looking for ways to improve them further. We can see from your review...
Thank you for taking the time to leave us your feedback on your recent experience at Coote Lane Care Home. We are proud of the services our team is able to offer and provide for all of our service users, however, we are always looking for ways to improve them further. We can see from your review that there may be specific areas for improvement and would like the opportunity to explore this further. Our home manager looks forward to inviting you for a hot drink with us whenever is convenient to hear your feedback. Thank you again for taking the time to leave us your review, it will be passed on with thanks to the team.
Staff are always helpful and friendly and look after residents very well. We are made welcome and encouraged to visit whenever we want - not the case in Dad's previous care home. Can't fault the way Dad is cared for and would recommend this home.
Staff are always helpful and friendly and look after residents very well. We are made welcome and encouraged to visit whenever we want - not the case in Dad's previous care home. Can't fault the way Dad is cared for and would recommend this home.
Thank you for taking the time to leave our team at Coote Lane your lovely feedback. We are always proud of our teams and the service they are able to provide, however, it means a great deal to all of us involved in the home, to see such a lovely review and that your dad has settled in so well...
Thank you for taking the time to leave our team at Coote Lane your lovely feedback. We are always proud of our teams and the service they are able to provide, however, it means a great deal to all of us involved in the home, to see such a lovely review and that your dad has settled in so well within the home. We are, of course, always looking for new ways to further improve our services and therefore would be grateful for your feedback. Please make sure to pop in and see us soon for a hot drink and have a chat with the team in regards to your ideas, we look forward to it! Thank you again.
Everything was perfect. The staff are brilliant - care excellent. I recommend it to everybody.
Everything was perfect. The staff are brilliant - care excellent. I recommend it to everybody.
Thank you for taking the time to leave our team at Coote Lane your feedback. We are proud of the high standard of service our team is able to provide and we are thrilled to see that you have been able to witness this first hand! The team works hard on every minor detail in our homes to ensure the...
Thank you for taking the time to leave our team at Coote Lane your feedback. We are proud of the high standard of service our team is able to provide and we are thrilled to see that you have been able to witness this first hand! The team works hard on every minor detail in our homes to ensure the best quality care and attention however if you feel you have any suggestions on how we can further improve our service then please make sure to get in touch with the team as we would like to hear from you. Thank you again for your feedback we will make sure to share it with all at Coote Lane
Lovely staff who always try their best.
Lovely staff who always try their best.
Thank you for taking the time to leave our team at Coote Lane your feedback. We are always proud of the high standard of service our team is able to provide and appreciate when this is recognised by the important people in and visiting our home. If you have any suggestions on how we can further...
Thank you for taking the time to leave our team at Coote Lane your feedback. We are always proud of the high standard of service our team is able to provide and appreciate when this is recognised by the important people in and visiting our home. If you have any suggestions on how we can further improve our service please make sure to pop by to see the team and share your thoughts with them. Thank you again and we look forward to seeing you very soon
My experince of my mother being in the care home is very positive. The manager and staff are extremely positive and upbeat. Nothing is too much trouble. Mum's bedroom is very nice and always kept tidy. It is kept to a very high standard, and we are very pleased. I am concerned about the price of...
My experince of my mother being in the care home is very positive. The manager and staff are extremely positive and upbeat. Nothing is too much trouble. Mum's bedroom is very nice and always kept tidy. It is kept to a very high standard, and we are very pleased. I am concerned about the price of the care. This is my only issue.
Thank you for taking the time to leave the team at Coote Lane your feedback. We are truly proud of our team for the high standard of services they are able to provide and we ensure that all of our service users, their friends and relatives are made to feel at home at all times. The team continues...
Thank you for taking the time to leave the team at Coote Lane your feedback. We are truly proud of our team for the high standard of services they are able to provide and we ensure that all of our service users, their friends and relatives are made to feel at home at all times. The team continues to work hard to look for new ways to improve our service and we always appreciate feedback from all who visit us at Coote Lane. If you would like to discuss your concerns around pricing we would be happy to book some time for you to have a chat with our management team to review together, along with any other suggestions you have in mind. Your compliments will be shared with the team and we thank you again for leaving your feedback, it really is appreciated and we look forward to seeing you soon.
Very happy with everything you have done to turn my mother around. If the situation hadn't been dealt with, then my mother would probably not be here now. Many thanks to everyone here.
Very happy with everything you have done to turn my mother around. If the situation hadn't been dealt with, then my mother would probably not be here now. Many thanks to everyone here.
Thank you for leaving the team at Coote Lane with your feedback. Our team is always proud of the high level of support they provide to all our service users however it's always much appreciated to have this recognised by those closest to our service users. We are glad to have your Mother so...
Thank you for leaving the team at Coote Lane with your feedback. Our team is always proud of the high level of support they provide to all our service users however it's always much appreciated to have this recognised by those closest to our service users. We are glad to have your Mother so settled with us and that the team has been able to have such a fantastic positive effect on her and we are more than thrilled to have her a part of our Coote Lane family. If you have any suggestions on how we can further improve our services please feel free to pop in and have a chat with the team. Thank you again.
When I visit my mum in Coote Lane Residential Home she is always happy and well looked after. I find the staff very friendly and always willing to help. All Mum's needs are well met.
When I visit my mum in Coote Lane Residential Home she is always happy and well looked after. I find the staff very friendly and always willing to help. All Mum's needs are well met.
Thank you for taking the time to leave the team at Coote Lane your feedback. We are thrilled to hear how happy your mum is with us and that the services the team are providing are well up to our standard as a company. If you have any suggestions on how we can further improve, please get in touch...
Thank you for taking the time to leave the team at Coote Lane your feedback. We are thrilled to hear how happy your mum is with us and that the services the team are providing are well up to our standard as a company. If you have any suggestions on how we can further improve, please get in touch directly with our Home Manager at Coote Lane. Thank you again from all of us at Coote Lane Residential Home.
The care Mum has received has been excellent. It felt like her home and we (her daughters) were made to feel welcome and part of the Coote Lane Residential Home family. The improvement in the home over the last eighteen months has been tremendous - long may it continue to improve and care for...
The care Mum has received has been excellent. It felt like her home and we (her daughters) were made to feel welcome and part of the Coote Lane Residential Home family. The improvement in the home over the last eighteen months has been tremendous - long may it continue to improve and care for vulnerable people.
Thank you for taking the time to leave us your feedback for Coote Lanes team. We are glad you and your family felt so welcome at Coote Lane and of course, are so grateful to have been a part of your mum's journey. The team collectively continues to work on improving the services we provide and they...
Thank you for taking the time to leave us your feedback for Coote Lanes team. We are glad you and your family felt so welcome at Coote Lane and of course, are so grateful to have been a part of your mum's journey. The team collectively continues to work on improving the services we provide and they are thrilled to see when this is recognised by our families and friends, if you have any thoughts on how we can further improve please don't hesitate to let us know your thoughts. Most importantly, we are sending you our best wishes for you and your family and if there is anything we can do to support you all during this time we will do our best to assist. Thank you again for taking the time to leave us your feedback.
The care team are very friendly, compassionate and dedicated to their work. My auntie is very well looked after.
The care team are very friendly, compassionate and dedicated to their work. My auntie is very well looked after.
Many thanks for taking the time to leave our team at Coote Lane your feedback. We are thrilled to see that your auntie is happy with us and that you think so highly of our team which of course we are always proud of. We will make sure to give this feedback to the team directly which I'm sure they...
Many thanks for taking the time to leave our team at Coote Lane your feedback. We are thrilled to see that your auntie is happy with us and that you think so highly of our team which of course we are always proud of. We will make sure to give this feedback to the team directly which I'm sure they will be more than happy to see! If you have any suggestions on how we can further improve the service we provide then please don't hesitate to get in touch with the team directly at Coote Lane. Thank you again and we look forward to seeing you soon.
The care given to Dad was excellent, especially in his final days. Not only was he looked after, the whole family were also looked after. They felt like family. I would highly recommend the care home to anyone.
The care given to Dad was excellent, especially in his final days. Not only was he looked after, the whole family were also looked after. They felt like family. I would highly recommend the care home to anyone.
Thank you for taking the time to leave our team at Coote Lane Residential Home with such a lovely review. We are proud of the service our team is always able to provide, however, it means a lot to the whole team when we are able to support those when going through such a difficult time. You are...
Thank you for taking the time to leave our team at Coote Lane Residential Home with such a lovely review. We are proud of the service our team is always able to provide, however, it means a lot to the whole team when we are able to support those when going through such a difficult time. You are more than welcome to join us for a chat and a coffee any time and if there is anything you would like to suggest to the team please do not hesitate to reach out. Thank you again for your feedback and we send you and your loved ones best wishes during this difficult time.
Mum fell at home in 2021, an accident that started her transition through awful hospital experiences and the care system. My sister and I moved Mum from a failing care home to Coote Lane Residential Home in January 2022. We knew we needed to relocate her quickly but making the decision about an...
Mum fell at home in 2021, an accident that started her transition through awful hospital experiences and the care system. My sister and I moved Mum from a failing care home to Coote Lane Residential Home in January 2022. We knew we needed to relocate her quickly but making the decision about an alternative home wasn't easy. We quickly realised to our relief that the manager at Coote Lane was the sort of caring, empathetic, open, honest, professional person in whom we could place our trust to give Mum the best life experiences possible in the circumstances. The manager heads a quality management and supervisory team who motivate the staff they lead to give the best of themselves to the residents. Genuine kindness and empathy and emotional intelligence with good communication skills are surely all key basic requirements for anyone tasked with looking after our elderly loved ones and I have met many members of staff at Coote Lane who possess these qualities. Keep striving!
Thank you for taking the time to leave us your feedback on your experience at Coote Lane Residential Home. We are incredibly proud of the service our team is able to offer at Coote Lane and are so grateful we were able to support you and your family during such a difficult transition. We thank you...
Thank you for taking the time to leave us your feedback on your experience at Coote Lane Residential Home. We are incredibly proud of the service our team is able to offer at Coote Lane and are so grateful we were able to support you and your family during such a difficult transition. We thank you again for your feedback and if there are any other suggestions and thoughts on how we can further improve our service, please do not hesitate to reach out to us at Coote Lane. Many thanks from all the Coote Lane team.
The care my aunt received at Coote Lane Residential Home was exceptional. The staff treat them as if they are their own family member. Also, the welcome they give to the visiting relatives is lovely. Nothing is too much trouble, from offering a cup of tea to them answering any questions or concerns...
The care my aunt received at Coote Lane Residential Home was exceptional. The staff treat them as if they are their own family member. Also, the welcome they give to the visiting relatives is lovely. Nothing is too much trouble, from offering a cup of tea to them answering any questions or concerns you may have. My aunt loved living there.
Thank you for taking the time to leave our team at Coote Lane such a lovely review. We are always proud of the service our team is able to provide however, it means the world to see the positive impact it has not only on our service users but also their loved ones. We are so glad your aunt was...
Thank you for taking the time to leave our team at Coote Lane such a lovely review. We are always proud of the service our team is able to provide however, it means the world to see the positive impact it has not only on our service users but also their loved ones. We are so glad your aunt was happy to stay with us and that you and your family felt a part of our Coote Lane family. Please do not hesitate to contact the home directly to speak to the team if there is anything you would like to discuss or suggest. Many thanks!
I can not fault the care that has been given to my grandad. The staff bend over backwards to meet his needs. The staff also make the family members really welcome. I know the job is challenging however the staff remain very professional. My other grandad was also a resident and his care was...
I can not fault the care that has been given to my grandad. The staff bend over backwards to meet his needs. The staff also make the family members really welcome. I know the job is challenging however the staff remain very professional. My other grandad was also a resident and his care was fantastic that's why we chose this home again.
Hi there, thank you for taking the time to leave our lovely Coote Lane Care Home a review and we will make sure to pass it along to the whole team. Please make sure to reach out to our home manager if there are any thoughts or ideas you would like to feedback to the home to further improve our services. Thank you again!
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I have been working in the Health & Social Care sector for 26 years; I started my journey when my daughter was three months old. I started working as...
I have been working in the Health & Social Care sector for 26 years; I started my journey when my daughter was three months old. I started working as a care assistant for 2 years. Following on from this role, I then progressed into a senior support worker. Whilst in my role as a senior, I completed my NVQs Levels 2, 3, 4 and 5 in the care sector. After years of working as a senior, I then wanted to progress in my career and become a social worker, so I left the care sector and went to Preston University to study a three-year degree in social work. Following this, I worked in several different placement settings with a diverse range of service users with mental health needs and physical needs. I left my social work role and found myself working back in the care setting as a deputy manager, where I completed my NVQ level 5 in management. I have worked with large corporate organisations, and I have also worked in advocacy settings, charities, and within small care settings. My desire is to ensure that the people who use services are given the highest standard of care in a way that makes them feel inclusive. It is important to me that the staff I work with feel supported, empowered, and happy in their role. I will reflect, open and non-judgemental so I can learn and adapt how we all work together in the longer term.
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