15 Formby Lane, Aughton, Ormskirk L39 7HG
High Wray residential care home located in Ormskirk, offers individual care packages for up to twenty-four residents in a welcoming and homely environment.
Each of the 32 rooms are tastefully decorated and furnished to a high standard. All rooms have en-suite facilities, a nurse-call system, telephone, internet access, and remote controlled televisions and DVD players.
There are various spacious lounges where residents can socialise and relax, and admire the surrounding views of the landscaped gardens and countryside. Delicious meals can be enjoyed in the dining room, which leads out onto a large secure patio area.
The home provides a range of inclusive facilities such as laundry, occupational activities and therapy. Services such as chiropody, dentistry and physiotherapy are also available at an extra cost.
Owner: Shawcare Ltd
Person in charge: Tami Clensy (Manager)
Local Authority / Social Services: Lancashire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 34 Service Users
Registered Care Categories*: Old Age • Physical Disability
Admission Information: Ages 60+.
Single Rooms: 30
Shared Rooms: 2
Rooms with ensuite WC: 31
Facilities & Services: Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on High Wray: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
High Wray has a Review Score of 6.5 (6.491)
The Review Score of 6.5 (maximum of 10) for High Wray is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for High Wray in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.917 for High Wray is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.574 Points relating to the number of positive Reviews for High Wray is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 6.8 positive Reviews (34 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6.8 Target = 0.147 , then divided by 2 = 0.074
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Pat (Son of Resident) on Tuesday 11 October 2016. Relates to July 2016.
How likely would you be to recommend High Wray? Extremely Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent