Aughton Park

My mum entered Aughton Park in February after a period of hospitalisation and being unable to return to her apartment. This was a big move for mum and us as a family, and mum has been made really welcome. Despite having further hospital stays, every member of the Aughton Park team treats residents with dignity, really helps residents feel at home and really looks after mum. It is a beautiful well-led home.

I thought that there would be a lot of rules and regulations, but no, you are expected to conduct yourself in a proper manner which I think most patients conform to this ideal.

Mum moved in the middle of the month and has settled really well. Due to the warm welcome from staff who have ensured mum is well cared for in a kind and considerate and professional manner. Nothing is too much trouble for mum or visiting family. The home is kept clean and tidy, and a warm welcome for residents and visitors.

My friend has been at Aughton Park since the beginning ofjanuary - he has been very well looked after by all the staff - we have appreciated all their kindness.

My mind is at ease knowing she cannot be in a better place. Thank you.

We all hope he continues to settle. We understand that the management team is under-resourced at the moment. Our experience is that this has not affected his care.

We are reassured that we have definitely found the perfect home for mum and highly recommend Aughton Park to others.

Good, sometimes very good; staff good, very helpful and understanding. Food very good.

Although my mum only lived at Aughton Park Care Home for a month, the care she received there was excellent. All the staff, including the manager and administrator, took time to get to know her and to make all of us feel welcome. The care she received at the end of her life in particular was so person-centred, dignified and respectful. I highly recommend this home.

My mother of 97 was resident at Aughton Park for 3 years until her recent passing. We visited many care homes before choosing Aughton Park as we felt it was the best around and that has proven to be the case. The staff offer care to an exceptionally high standard with compassion and dignity. The management are approachable and have regular meetings with families to address any issues. The carers always have the interests of the residents at heart and have always been loving and compassionate to my mother. As her dementia and mobility deteriorated they were able to modify her care appropriately to the same high standards. Facilities are excellent with programmes for rolling refurbishment in place and recreational activities and musical sessions provided to residents. Ancillary staff also work to very high standards and all knew my mother on a personal basis. On my regular visits I was always welcomed. I will be eternally grateful to those who provided such wonderful care to my mother.

Went with a friend who has an aunt in this care home. I must say I was very impressed by the standard of care the residents received. My friend's aunt really was happy there and says she is well looked after. Well done

My initial impression of Aughton Park was a warm, friendly and homely place, and this has not changed. The management are excellent and interacts with the residents and families. The staff are lovely and hardworking, treating the residents with care and dignity. I am very happy that my friend is here. All staff have time for the residents. I have visited a few care homes and this is by far superior in warmth and care than most.

All care staff have been helpful, friendly and respectful towards my brother and myself since he arrived 2 months ago, going out of their way to make us feel welcome and building a relationship with my brother. My brother is always clean, tidy and has fresh clothing every day. The management team are approachable and nothing is too much trouble if we need help or advice. The care home is spotlessly clean and staff work hard to keep it that way. You get a good feeling about the home when you enter it.

I would like to thank everyone at Aughton park for the care they provide and keeping my Mother safe and happy,

My friend has been in the care of this lovely home for over 4 years and the care she receives now is still the same as on day one, the staff are kind, caring and very thoughtful to each individual resident, nothing is too much trouble for them. The home is exceptionally clean and tidy with a good range of activities and the gardens are maintained to the same high standard. The admin side is run very smoothly and efficiently. The home seems to have found the right balance for the staff and the residents alike as it always has a nice atmosphere.

Aughton Park is welcoming with friendly and helpful staff. My Mum is looked after well by attentive staff and her needs met. She participates in a variety of activities throughout the week and these are well run.

My brother is in Aughton Park, we found the staff fabulous, helpful, caring nothing is too much trouble, it is immaculate well maintained and cleanliness is superb, the chef will prepare anything for you, my brother is special needs, and has settled in amazingly, which is perfect as he usually struggles with new people and surroundings which shows how comfortable and safe he feels there

During dads last few weeks he couldn't have been treated with any more dignity respect and love. The team genuinely care and together we were all heartbroken and I am so glad his final days where at Aughton Park.

In the last 10 years, I have visited friends in various care homes in the area and found Aughton Park to be one of the best. Since becoming a resident, I have found it to live up to my expectations. The management and staff are very helpful and caring. I have settled in well, made new friends and enjoy taking part in the activities.

This care home is all that anyone could ask for. My mother in law has been a resident with dementia for 18 months. As happens with this condition she can experience frustration at her situation. It is a testament to the genuine kindness and care of all of the staff that my mother in law always looks well, and has all her needs taken care of; everything from personal care, to food, company and activities. I could not fault the standards of food, medical attention, cleanliness and communication with family. The reception area has the aura of a pleasant country hotel. But what makes this home special is that there is a warmth at the heart of it, which comes from the warmth of the staff and it's ethos. This is a good place for loved ones who need help. I know from experience not all care homes are like this. Thank you Aughton Park.