Aughton Park

Aughton Park Drive, Aughton, Ormskirk L39 5QE
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9.7 89 Reviews
  • Aughton Park, Ormskirk
Aughton Park provides residential, dementia and short-stay care for up to 50 residents in a thoughtfully designed home in Ormskirk, West Lancashire.

Built on the site of a former convent and winner of a Pinders Design Award, the home combines historic character with modern comfort. It’s conveniently located within walking distance of Aughton Park train station, offering easy access for visitors and local outings.

All bedrooms are single occupancy with en-suite facilities and can be personalised to reflect each resident’s tastes. The home includes a dementia-friendly layout, welcoming lounges, an IT suite, hair salon, and a volunteer-run coffee shop. The garden room conservatory provides a bright space to enjoy views of the secure, circular garden—designed to support independent exploration for residents living with dementia.

Meals are freshly prepared in-house with familiar, comforting dishes like roast dinners, casseroles and stews, as well as themed food nights and personalised birthday cakes. Residents help shape the menus, making dining a social and inclusive experience.

Activities include crafts, fitness, live music, and community events like ‘Aughton Park’s Got Talent.’ Special outings—such as trips to Southport or a Seize the Day university visit—support connection, celebration and purpose.

At Aughton Park, care isn’t just about support, it’s about creating a community where residents thrive. Whether you’re searching for yourself or a loved one, for residential, dementia or short-stay care, the team at Aughton Park are here to help.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1231 – £1306
  • Self-Funded Residential Dementia Care: £1446 – £1487
  • RESPITE Self-Funded Residential Care: £1306 – £1306
  • RESPITE Self-Funded Residential Dementia Care: £1487 – £1487

These prices are only a guideline, please contact Aughton Park to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Tish McKee (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2000
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (50)

Visiting

  • Please avoid mealtimes
    12:30 - 13:30
    17:00 - 18:00

Parking

  • onsite parking

Aughton Park Reviews (89)

9.7

Aughton Park has a Review Score of 9.7 (9.676) out of 10, based on 22 reviews in the last 2 years.
Over all time Aughton Park has 89 reviews.

Overall Experience
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Date Published
  • 89
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Reviewer Connection to Aughton Park
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Total of 89, showing 41-60
Review from Mark H (Son of Resident) published on 19 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really lovely care home, clean and tidy, and the staff know their residents and are really caring about them. There is nothing they won't do to try to help. Good use of technology so that long-distance family can see their parents.
Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you for your lovely feedback of our home; I will share this with our team.

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Review from Ruth (Next of Kin) published on 21 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have always found Management and staff to be friendly, approachable and caring both on a personal basis and on the telephone. Since lockdown, we have been kept informed of our relative's progress and feel secure in the knowledge that the care and attention which we witnessed before lockdown has
continued.
Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you, Ruth, for such a lovely review of your experiences at Aughton Park.

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Review from Elizabeth M (Daughter of Resident) published on 17 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother became a resident of Aughton Park at the height of the lockdown and we are extremely grateful to them for accepting her and making the whole process easy and welcoming. As a result of visiting restrictions we are unable to comment on the care home interior but we are extremely pleased and
reassured with the care that she has received. In every interaction with the staff, either at the door or over the telephone, they have all been cheerful, supportive and very helpful. They have assisted and encouraged Mum on countless occasions to keep in touch with family via telephone and video links. We have been impressed with the measures put in place for her physical safety whilst encouraging her to be more active and maintain independence. It is a great comfort to know that she is safe and well cared for.
Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you, Elizabeth for such a lovely review of our home. It is with great pleasure to have your Mum with us at Aughton Park.

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Review from Pauline W (Niece of Resident) published on 17 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although my date for review states June 2020, my uncle has been a resident at Aughton Park for over two years.
From the moment we went to look around the home I felt it was a place of safety, calm and respect for residents.
My uncle has mainly been confined to bed over the last 12 months and the care
he has received has been second to none.
Every member of staff that I have encountered have been so caring, attentive and very professional in everything they do.
They care for my uncle with respect and dignity and also humour which is much needed when he sometimes gets down.
The interactions have been even more important during the pandemic when we have been unable to visit.
The way the home has dealt with the pandemic has been amazing, keeping residents safe has been at the heart of all they do and the home is always clean and a welcoming environment. I thank the staff for all they do for my uncle.
Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Many thanks for your review, Pauline. It's a great pleasure to look after your uncle.

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Review from Anne W (Daughter of Resident) published on 17 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
During these unprecedented times, and being unable to visit Mum, it has been most reassuring to know that the level of care she is receiving at Aughton Park, is second to none. Mum has been kept safe and importantly happy, despite all the challenges faced by the staff and Mum speaks very highly of
the team looking after her.
Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you so much, Anne, for a lovely review of Aughton Park. It is a great pleasure to have your Mum in our care, these times have been exceptionally difficult but we have maintained a home free of COVID, for which I am exceptionally proud of the whole team.

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Review from Andrew (Nephew of Resident) published on 17 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is an excellent home, well designed, spacious, bright and clean. The staff are friendly and caring and there is a good programme of activities to keep residents occupied during the day. Aughton Park is well managed and this has been particularly evident as the home has responded well to the Covid-19
crisis.
Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you so much for such a lovely review of Aughton Park, we have worked very hard to keep our home COVID-free. It's a great pleasure to have your Aunt as a resident here with us.

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Review from Julie B (Daughter of Resident) published on 17 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Aughton Park Care Home is the only home that I would have felt comfortable about leaving my dad in. The staff are exceptional, in every way. I can talk about the care given and upcoming treatments, with confidence, to any member of the team, or management.
The activities are individualised, and those
who wish to participate get a lot of pleasure from them. There is a gentlemen's club, which helps the male residents keep their identities going.
Each room has an ensuite wet room, recently refurbished with lovely white and grey tiles with a splash of glitter. This to me was extremely important, not only for his dignity but also for my dad's health, as infection is far less easily transmitted from one resident to another. I can't thank them enough for their care and compassion during the lockdown, not only towards my dad but also to me. They have helped to make this horrid time, somewhat bearable.
Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you so much, Julie, for your lovely review of our home.

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Review from Andrew H (Son of Resident) published on 17 July 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Aughton Park is a well-run, well-staffed, friendly home, where many of the staff have been there years, and they use very few temp staff. This may be one reason why they have managed to keep COVID from spreading in the home.
They were one of the few places willing to accept my mum, who had dementia
but was fit and didn't want to go in a home, so high escape risk! They soon made her feel safe, relaxed and at home.
Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you, Andrew, for such a lovely review of Aughton Park. We are so proud to say we have kept our home COVID-free in these precedented times we are living at the moment. It's a great pleasure to have to your mum in our care.

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Review from S J (Sister-in-law of Resident) published on 13 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister-in-law has been in Aughton Park for 7 months now. From her first assessment contact, through to admission, and those first months of her living at Aughton Park, she has been treated with care, respect and dignity. The staff create a happy, welcoming environment for family and visitors and
are able to chat about our loved one's needs etc anytime. We feel confident that she is being well cared for and is shown not just care but also affection by all staff. Her brother and I have no reservations in recommending Aughton Park.
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Review from Irene K (Sister of Resident) published on 23 September 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Satisfied overall. Seems happy and settled.
Condition improved greatly following admission 3 and a half years ago, but now deteriorating.
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Review from Katrina P (Daughter of Resident) published on 14 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having viewed several care homes, looking for a dementia unit suitable for my mum, I was concerned that I might not find somewhere suitable until I arrived at Aughton Park. Having been let in and greeted, offered a beverage, I sat down with a smile on my face. This was it, HOME. Obviously, I was shown
around with everything being just what I'd hoped to find for mum, and for myself and my family - Instant relief!
Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you, Katrina, for such a lovely comment about our Home. It's always a great pleasure to see you at Aughton Park.

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Review from Carl P (Son-in-law of Resident) published on 14 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Instantly felt at home and knew it was the right place for my mother-in-law.
Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Thank you for your comments about Aughton Park, we pride ourselves in making our care home ''Home from Home''.

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Review from Eric G (Son of Resident) published on 28 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Before submitting my review, I read other people's reviews about Aughton Park and thought the reviews say everything I would have liked to say about the care home. It's lovely, just what I wanted for my special mum, simply the best and the staff are amazingly understanding to my mum's needs and foibles.
Who wouldn't want the best for their mum! She was ill at home and the family decision was taken, a period of respite was needed. After a month of respite, mum continued to decline mentally and physically, it was the toughest decision of all to take, to make it permanent.


I'm extremely grateful to the manager, the administrators, the Redcliffe wing carers and residential carers, their actions have demonstrated their compassionate management. I am confident I can trust them with mum's care.
Mum is very happy living there, she praises the staff endlessly, nothing is too much trouble for them, they are always very welcoming to visitors.

Reply from Nicola Ugurbascicek, Home Manager at Aughton Park

Many thanks Eric for your lovely review of Aughton Park, I will ensure this lovely review is shared with all the team here.

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Review from Beryl (Daughter of Resident) published on 8 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little mum gets the best care in the world, I know when I leave her she is going to be well looked after.
The staff are lovely and go out of their way to make us feel at home, we even had lunch with mum, we so enjoyed it. I am only just getting to know the names of some staff, but one particular
member of male staff is lovely, as are all of them. But whatever uniform he has on he is lovely, always pleasant to my mum, she loves it there as I do. Keep up the good work and give the staff a pay rise, god knows they deserve every penny.
Reply from Louise Culshaw, Administration Manager at Aughton Park

Hi Beryl, thank you so much for your review of Aughton Park. It is a pleasure to have your mum stay with us. We really appreciate the feedback and will share it amongst the team.

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Review from Judith H (Daughter of Resident) published on 26 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff would not be able to cope on her own. They are always on hand to help in any way. They go out of their way to be helpful. She is kept clean and tidy at all times and is helped with any problems she may have. Her room is always kept neat and tidy. Nothing is too much trouble for them.
Reply from Louise Culshaw, Administration Manager at Aughton Park

Thanks for your review Judith. Your mum is the loveliest lady and it is a privilege to care for her. Her cheery face brightens up our day.

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Review from Susan W (Daughter of Resident) published on 6 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely quiet location, home well kept clean at all times. Staff are all super helpful and very supportive of residents and their families. Staff always ready to offer assistance and answer queries and help whenever possible. Can't fault the staff at all, both day and night staff. Always made to feel
welcome. Mum had respite care and would definitely recommend this home, changed my view on the whole care system.
Reply from Louise Culshaw, Administration Manager at Aughton Park

Thank you so much for your lovely comments. It is an absolute pleasure having your mum stay with us. It is a lovely thing to hear that we have changed your view of the care system.

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Review from Fiona C (Daughter of Resident) published on 17 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Aughton Park are amazing, they are all so dedicated and caring for all the residents. There is a lovely family atmosphere the moment you step in and the staff are always helpful and smiling. The management is fantastic at answering any questions and are so reassuring at what can be a very
difficult and emotional time for relatives. I am so grateful that my mum is being cared for at Aughton Park and I know she is in the best possible hands. I strongly recommend Aughton Park Care Home and feel confident that this is a care home in every sense of the word.
Reply from Louise Culshaw, Administration Manager at Aughton Park

Thank you for your lovely words. It is an absolute pleasure having your mum stay with us. We hope she is with us for a very long time.

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Review from Ron M (Son of Resident) published on 7 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having lived in only two properties for the past sixty-eight years, it was of course extremely difficult for Mum to give up her independence but her deteriorating health meant that she was no longer able to look after herself or be looked after, in her own place.
The decision was taken, reluctantly,
that she should move in to care. I had taken Mum around all of the Care Homes in the Ormskirk/Maghull area some time ago, when she was still able to get about and her choice had been Aughton Park because of the caring and friendly staff, it was clean and she believed that she would be safe there.
When she had to be discharged in to care from the hospital, the staff at Aughton Park helped tremendously to get her settled in and comfortable, quickly.
Although due to further deterioration in her medical condition, she did not stay at Aughton Park as long as we had hoped, the family are very grateful to all at Aughton Park for the first class care they provided to her.
Reply from Wayne Jones, Home Manager at Aughton Park

Thankyou for your kind words Ron, it was our pleasure to have looked after and cared for mum. I will pass your comments onto the staff team.

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Review from Peter N (Brother-in-law of Resident) published on 19 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is light, bright, clean, comfortable and most important, cheerful with a homely atmosphere.
We have been visitors to the home (remember this is what it is for all living here) for over six years, to the dementia unit.
The staff have all the special qualities to care for our loved ones at
the most difficult and vulnerable time in their lives.
They have empathy, care, understanding, patience, hard work ethic, commitment and big hearts.
This allows us and many many more relatives to have complete peace of mind when we head home after our visits.
Thank you to all staff at MHA.
Reply from Wayne Jones, Home Manager at Aughton Park

Thank you so much for your kind review, Peter. We pride ourselves on the care and compassion our staff show and provide. I will pass on your kind and sincere comments.

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Review from Sandra W (Daughter of Resident) published on 18 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum spent the last 18 months of her life at Aughton Park. She was originally only there for respite, but after 3 weeks she asked if she could stay. She said she felt safe there. The staff are professional, caring and compassionate. They always made time to chat to mum and she considered them not
only her carers but her friends. When Mum passed away, the family were overwhelmed by the kindness shown to them from all the staff. We would recommend Aughton Park.
Reply from Wayne Jones, Home Manager at Aughton Park

Thankyou for your review Sandra. Your mum is missed very much by the staff who cared for her, her name is still mentioned a lot between staff and residents. I will pass your kind comments onto the staff team here at Aughton Park

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Current Review Score: 9.7 (9.676)

Overview of Review Score

The Review Score of 9.7 (9.676) out of 10 for Aughton Park is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.676 for Aughton Park is calculated as follows: ( (178 Excellents x 5) + (68 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 253 Ratings = 4.676
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Aughton Park is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Mar 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

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Letita (Tish) McKee

Job Title: Home Manager Joined: 2025

Letita McKee is the registered home manager at Aughton Park

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