Meadow Bank Care Home

Meadow Lane, Bamber Bridge, Preston PR5 8LN
Review Us
9.6 103 Reviews
  • Meadow Bank Care Home, Preston
Nestled within the residential community in Preston, in Lancashire, Meadow Bank Care Home offers personalised residential, nursing and dementia care care to older people.

At Meadow Bank, there is a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, by providing an enjoyable experience for all residents and their loved ones.

By getting to know each individual resident, colleagues encourage everyone to take an active part in the Meadow Bank lifestyle. Whether it be participating in the popular wellbeing and activities programme or supporting residents to embrace the peace and quiet the home has to offer, the team is committed to helping residents to lead their best lives.

Community is an integral part of life at Meadow Bank, and the team is dedicated to supporting residents in building strong relationships in the Preston neighbourhood, regularly organising events with local schools, charities and businesses in the area.

Having also recently opened a state-of-the-art Specialist Dementia Care Community (SDCC), Meadow Bank offers an enhanced service which focuses on the welfare and wellbeing of people who are emotionally distressed by their dementia and therefore require specialist care and support.

Recently, the welcoming care home benefitted from a significant refurbishment programme, which created modernised living environments, including a cinema (in SDCC community), which were designed to enhance the quality of life for all residents.
Show Meadow Bank Care Home on the Map

Care Provided by Meadow Bank Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200

These prices are only a guideline, please contact Meadow Bank Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Caroline Daley (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 1

Room Information

  • Single Rooms (120)

Meadow Bank Care Home Reviews (103)

9.6

Meadow Bank Care Home has a Review Score of 9.6 (9.593) out of 10, based on 48 reviews in the last 2 years.
Over all time Meadow Bank Care Home has 103 reviews.

Overall Experience
  • 65
  • 32
  • 4
  • 2
  • 0
Date Published
  • 103
  • 3
  • 12
  • 48
  • 55
Reviewer Connection to Meadow Bank Care Home
  • 48
  • 16
  • 10
  • 8
  • 5
  • 5
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 103, showing 81-100
Review from Michael C (Son of Resident) published on 2 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Love the staff - great and welcoming and warm - very courteous.
My father has settled in very well - lovely food - great food and on-going care is excellent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie B (Daughter of Resident) published on 13 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A wonderful home from home for Dad.
The nurse on Beech has been fantastic and helped Dad settle in well.
I feel I can now relax a little knowing Dad is well cared for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ian F (Son of Resident) published on 3 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We as a family are really pleased with the care received by my mother. The facilities are great and the staff do a wonderful job which we appreciate more than they will ever know.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L T (Daughter of Resident) published on 22 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My review of Meadow Bank is mainly good. It is just lacking on the activities side. I just feel that the residents with dementia have nothing going on to try and stimulate them.
Reply from Clare Sheehan, Careline Advisor at Meadow Bank Care Home
Thank you for your review; we value all feedback as this helps us to improve our service where required. We are delighted with your positive ratings and that you are pleased overall with the service.…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D M (Husband of Resident) published on 14 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter and I have visited my wife 5 days out of every 7. We are so pleased with your home in all respects. The staff is very diligent in carrying out their responsibilities to the patients which has impressed us so much.
All areas including external paths, gardens and parking areas are well kept.
We have had no reasons to complain and my wife appears relaxed in her surroundings.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S G (Daughter of Resident) published on 4 May 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Mum's care is acceptable, but I do feel staffing levels could be better. The lounge could have a member of staff as well as the hostess.
Interaction with residents could be increased too.
Reply from Clare Sheehan, Careline Advisor at Meadow Bank Care Home
Thank you for your review; we value all feedback as this helps us improve our service where required. We review staffing numbers in relation to the dependencies of our Residents using a recognised…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Doreen C (Sister of Resident) published on 4 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Beech Hurst at Meadow Bank a wonderful, caring place. My only complaint is the TV on all day (no music) most residents can't see or hear it. Sometimes residents are moved without being told they are going to be moved. The atmosphere in Beech Hurst is relaxed and residents treated as individuals.
Staff are caring and on the whole very professional.
Reply from Clare Sheehan, Careline Advisor at Meadow Bank Care Home
Thank you for your review; we value all feedback as this helps us to improve our service where required. We were delighted to hear your lovely comments about Meadowbank and our staff, thank you.
We…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A H (Daughter of Resident) published on 4 May 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mum has been a resident with Alzheimer's at Meadow Bank for 18 months now and in that time has not only settled well but has thrived. In my opinion, this is due to her feeling safe and secure with a daily routine carried out by familiar staff.
However, I do feel that weak management lets the care
home down in terms of poor cleanliness and lack of activities for the residents.
Reply from Clare Sheehan, Careline Advisor at Meadow Bank Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. We are so pleased your Mother has settled in well at Meadowbank, and that she is thriving.…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J A (Sister-in-law of Resident) published on 3 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brother-in-law rather reluctant to spend his last days in a care home. It appeared that he quickly settled in and he was happy. I was delighted with the care and attention he received and could not fault the staff. His care was dignified and we as visitors were treated with respect. Well done staff
in Ribble unit.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B K (Son of Resident) published on 27 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum was transferred to Meadow Bank in September 2017 from another nursing home. She is looked after well, her room is clean and bright and the food is good. Mum has settled in well and is quite happy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L D (Resident) published on 13 April 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I was made comfortable from the first day.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Catherine K (Daughter of Resident) published on 20 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was a resident in Beech House at Meadowbank for 4 and a half years. At all times, he was treated with respect and dignity by all the staff who grew to love him for his personality. Usually smiling, laughing, facial expressions and winked and blinked at the female staff. His wishes were respected,
as were mine, and nothing was too much trouble.


This clothing was carefully washed and ironed and kept in good condition at all times. The housekeeping staff kept the unit clean and tidy at all times when his condition deteriorated and he subsequently died. He had the wonderful care which could not be faulted, he died peacefully and with dignity in my arms with my husband and nurses supporting us. They were just wonderful.

Reply from Jayne Duck, Customer Services Administrator at Meadow Bank Care Home
I am so sorry to hear of your loss, please accept our condolences. Thank you for your review. It is lovely to hear that your farther was so well cared for and loved and that you and your family had…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J E (Wife of Resident) published on 7 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good experience where my husband is well looked after by exceptionally supportive staff - always willing to listen to any concerns I may have. Very good cheerful atmosphere at all times.
Reply from Jayne Duck, Customer services administrator at Meadow Bank Care Home
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B W (Respite Resident) published on 24 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In for respite for 2 1/2 weeks.
Happy with the care I received and good food. Would be happy to stay again if I needed to.
Reply from Jayne Duck, Customer services administrator at Meadow Bank Care Home
Thank you for your review. So glad to hear that you enjoyed your stay with us and hope that you come and stay again for some respite.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B B (Wife of Resident) published on 18 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very caring and willing to help with any difficulties.
Reply from Jayne Duck, Customer Services Administrator at Meadow Bank Care Home
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maggie S (Wife of Resident) published on 18 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident on Sabrina Unit at Meadow Bank since December 2015. He settled in quickly due to the care and attention given to him by the staff and nurses. He has now been a resident for 20 months and is still very settled. The staff really care about the residents and I continue to
be impressed by their unfailing hard work to ensure their residents feel "at home". The unit and rooms are kept clean and tidy and the food is a very good standard. There is an entertainment coordinator on the unit and she tries very hard to do something for everyone. Nurses, carers, cleaners and entertainment staff run this challenging behaviour unit well. Any concerns are dealt with quickly and efficiently by the unit manager.
Reply from Jayne Duck, Customer Services Administrator at Meadow Bank Care Home
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter H (Husband of Resident) published on 15 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Meadow Bank is an example to the rest - it must be in the top 10!!
All staff, I repeat, ALL staff display constant love and care for their residents.
Their pay is far too low for what they do - It is a total disgrace that money is thrown away on foreign aid - my tax and many others!!
Working in the
main 12-hour shifts is only possible because they are truly dedicated - it's a vocation.
7 day laundry - excellent food - superb housekeeping. Small management unit - first class.
Reply from Jayne Duck, Customer Services Administrator at Meadow Bank Care Home
Thank you for your review. It is lovely to hear the praise that you have for our staff and their dedication, it is the little things, like a smile that make such a difference.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jill B (Daughter of Resident) published on 20 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is the second time we have used Meadow Bank for respite for my mum. It enables us to have holidays without any worries about her care.
The staff are kind, hardworking, professionals. They put the needs of the residents first and are tirelessly devoted to their work.
Reply from Jayne Duck, Customer services administrator at Meadow Bank Care Home
Thank you for your review. I'm so glad to hear that you can enjoy your holidays with peace of mind knowing that your Mum is looked after. Hope to have your Mum stay with us again in the future.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rachelle R (Daughter of Resident) published on 2 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was transferred to Meadow Bank from another local nursing home that was awful in every way possible and she was very worried about what would await her. I am very pleased to report that the home is fantastic. The rooms are clean, bright and very airy. The food is lovely and they are very accommodating
to 'fussy' needs. The staff are wonderful and very upbeat and happy in all that they do and they really do keep the resident's spirits up. The activities are daily, are varied and seem to be enjoyed by all that participate and the resident cat is a lovely touch to keep that feeling of home. Out of my Mum's window and door, she can see ducks and ducklings waddling around and the setting is just lovely. My Mum is cared for, the staff have a keen interest in all the residents and the managers at Meadow Bank seem to run the place perfectly! Mum has settled extremely well and I can relax that she is now in the right place with wonderful care.
Reply from Emily Wilson, Customer Service Administrator at Meadow Bank Care Home
Thank you for sharing such a lovely review with us, we really appreciate your feedback. I am so pleased that you are happy and impressed with Meadow Bank, their environment and their staff. It is so…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M T (Daughter of Resident) published on 4 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with my mother's care on the Ribb 6 Unit (nursing unit). Her care is not "fixed" on a plan but changes according to her needs and staff have initiative and drive to try new things.
Recently, although mostly cared for in her bed she has started having showers and baths, which she enjoys (although
tiring!) She enjoys excellent meals and the nurses and carers are a credit to Bupa. Her views are sought from her or myself. Thank you.
Reply from Emily Wilson, Customer Service Administrator at Meadow Bank Care Home
Thank you for your feedback, I am so pleased our carers are meeting all of your Mother's needs. I will pass on your kind comments to the home manager. The Bupa Customer Care Team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.593)

Overview of Review Score

The Review Score of 9.6 (9.593) out of 10 for Meadow Bank Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 48 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.593 for Meadow Bank Care Home is calculated as follows: ( (406 Excellents x 5) + (119 Goods x 4) + (17 Satisfactorys x 3) + (4 Poors x 2) + (16 Very Poors x 1) ) ÷ 562 Ratings = 4.593
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Meadow Bank Care Home is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 46 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Apr 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (6)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Meadow Bank Care Home to verify any information. View our terms and conditions. Meadow Bank Care Home has an Enhanced Service - more info.