Meadow Bank Care Home

Meadow Lane, Bamber Bridge, Preston PR5 8LN
Review Us
9.6 103 Reviews
  • Meadow Bank Care Home, Preston
Nestled within the residential community in Preston, in Lancashire, Meadow Bank Care Home offers personalised residential, nursing and dementia care care to older people.

At Meadow Bank, there is a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, by providing an enjoyable experience for all residents and their loved ones.

By getting to know each individual resident, colleagues encourage everyone to take an active part in the Meadow Bank lifestyle. Whether it be participating in the popular wellbeing and activities programme or supporting residents to embrace the peace and quiet the home has to offer, the team is committed to helping residents to lead their best lives.

Community is an integral part of life at Meadow Bank, and the team is dedicated to supporting residents in building strong relationships in the Preston neighbourhood, regularly organising events with local schools, charities and businesses in the area.

Having also recently opened a state-of-the-art Specialist Dementia Care Community (SDCC), Meadow Bank offers an enhanced service which focuses on the welfare and wellbeing of people who are emotionally distressed by their dementia and therefore require specialist care and support.

Recently, the welcoming care home benefitted from a significant refurbishment programme, which created modernised living environments, including a cinema (in SDCC community), which were designed to enhance the quality of life for all residents.
Show Meadow Bank Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200

These prices are only a guideline, please contact Meadow Bank Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Caroline Daley (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 1

Room Information

  • Single Rooms (120)

Meadow Bank Care Home Reviews (103)

9.6

Meadow Bank Care Home has a Review Score of 9.6 (9.593) out of 10, based on 48 reviews in the last 2 years.
Over all time Meadow Bank Care Home has 103 reviews.

Overall Experience
  • 65
  • 32
  • 4
  • 2
  • 0
Date Published
  • 103
  • 7
  • 21
  • 48
  • 55
Reviewer Connection to Meadow Bank Care Home
  • 48
  • 16
  • 10
  • 8
  • 5
  • 5
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 103, showing 1-20
Review from Barrie H (Husband of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in Willow Community since December 2024. She settled really well. They have made her feel like one of the family. When I visit her every day they have made me more than welcome. I'm sure my wife feels like this is where she belongs. I would have no qualms in recommending Willow Community
at Meadow Bank.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Wendy Q (Daughter of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facilities, staff very caring, patient. My dad struggling with many issue, never rushed time spent with him to ensure his best needs. Safty is great, and myself always made welcome.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B P (Wife of Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is my first experience of care at Meadow Bank. Very impressed with everything so far. I am fully involved with my husbands day to day care having looked after him at home on my own for some time. The staff are all aware of all my husbands needs they involve me and I feel we can work together, this
is a good feeling to have.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Andrea L (Daughter of Resident) published on 25 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved in to meadow Bank 4 weeks ago he lives in Ribble Court. I was so nervous but dad has settled in really well. The staff are so friendly and caring towards the residents. The unit manager, nurses and care staff are always welcoming, dad always looks clean and well groomed.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pauline Q (Daughter of Resident) published on 8 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into the willow unit in July and settled in in no time due to the amazing staff and activities coordinators who always have something up there sleeve .
Unfortunately mums health has deteriorated and has now been moved to another unit at Meadowbank..
I will never forget the whole team at
willow who have gone above and beyond over the last few weeks for all the care ,respect ,dignity for mum .
They have been like my extended family always there to support not just mum but myself...they are an absolute amazing team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C G (Daughter of Resident) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into Willow House at the end of September 2024. Since moving there she has been much happier and more relaxed than when she lived at home. Sometimes she is a little confused about where she is and thinks she's on holiday in The Lake District. I think this is a good illustration of how content
she is at Meadowbank. In her younger years she spent many happy holidays in the Lakes. When I visit she is always nicely dressed and her room is clean, as is the communal area. The staff are friendly, welcoming and engaged with the residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A G (Wife of Resident) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband + I really enjoyed the valentines afternoon tea + party.
Everyone was clapping, dancing + singing along with the singer, who was very good. We all enjoyed the lovely buffett tea and the room looked great, decorated in a valentines day theme.
Thank you to the organisers, it was a great afternoon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carol E (Wife of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What an amazing celebration for Valentine Day. The staff certainly pulled out all the stops to make it special for all the residents and their loved ones. It was first class - the decorations the buffet - the entertainment. I cannot find enough praise for everyone who made it possible and so enjoyable.
Well done & thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C W (Daughter of Resident) published on 3 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was only with you a short time but was happy whilst there. The staff were lovely and caring with a nice atmosphere.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J W (Daughter of Resident) published on 6 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fabulous experience. The home is a credit to the caring profession from top to bottom. Such a comfort to know Dad will be looked after with lots of love.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jacqueline T (Daughter of Resident) published on 5 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident in Willow House at Meadowbank for about 18 months now and in that time she has been treated with the utmost respect and kindness. She settled in very quickly which I was concerned about as she was already settled in a lovely care home, but as her needs increased it was no
longer the right place for her. The staff in Willow House were so welcoming and friendly so the transition was seamless. Mum has several health conditions and concerns but the staff are always very prompt in making sure she has her medication or if needed, has further medical attention. Willow House is a lovely homely place with fresh and modern decor. The rooms and communal areas are always tidy and clean. They have a full programme of activities and events and the atmosphere is always very positive and pleasant. The staff always look happy to be there and have a genuine rapport with the residents. Mum is very well cared for and I couldn't be happier that she is there.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G S (Son of Resident) published on 28 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff doing a great job, so so happy with the excellent care my mum is receiving.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A C (Niece of Resident) published on 29 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Aunt is being well looked after and the staff are friendly and helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C C (Niece of Resident) published on 29 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have always found the staff very helpful and courteous while we are visiting my Aunt.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S B (Daughter of Resident) published on 17 October 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
Hi, my mum has been a resident of Meadow Bank Care Home Preston for the last 10 years. Recently though she has deteriorated quite a lot. Myself and my sister live abroad so we cannot always be there unfortunately so we do put our trust into the carers and management that she will be cared for. Unfortunately,
we have found that her care has been severely overlooked. Recently she was taken to hospital with severe dehydration which was due to not drinking and eating enough plus a urine infection. Surely this is a basic requirement for residents. I have been to and spoken several times to the carers at the home and also emailed but have had no response. The lack of communication is shocking. I agree our circumstances are slightly different not living in the country which is all the more important to communicate. I was not informed about my mum this time and have never been informed on other occasions when she has been taken to hospital or if she is ill.
Reply from Clare Sheehan, Careline Advisor at Meadow Bank Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. I understand that you have already spoken with the Home Manager about your concerns and that she has been able to explain the situation fully to you. If you require any further clarification or have any additional questions, please do not hesitate to contact her again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Valerie F (Friend of Resident) published on 14 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very kind and helpful but sometimes communication was not as good as it should be between different shifts.
Reply from Clare Sheehan, Careline Advisor at Meadow Bank Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Your positive comments about our staff team and home are greatly appreciated. We are sorry you sometimes experienced issues around with communication. We recommend liaising with the home manager in the first instance to resolve any issues. We are happy to support in any way and will always take on board suggestions to improve our service. If you would like to get in touch with the home to discuss anything raised further, please do not hesitate to do so.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michelle H (Friend of Resident) published on 10 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and staff are amazing, caring people, always kind and smiling. Very helpful and nothing is too much trouble.
The carer is very helpful and kind. All staff are wonderful and treat residents with love and respect.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nicola B (Daughter of Resident) published on 10 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are brilliant.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jean M (Friend of Resident) published on 8 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Each time we have been to Meadow Bank the atmosphere has been so friendly. The staff are amazing, genuine and caring.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K C (Daughter of Resident) published on 4 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facilities, kind and helpful staff. I wouldn't hesitate to recommend Meadow Bank to anyone who needs care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.593)

Overview of Review Score

The Review Score of 9.6 (9.593) out of 10 for Meadow Bank Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 48 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.593 for Meadow Bank Care Home is calculated as follows: ( (406 Excellents x 5) + (119 Goods x 4) + (17 Satisfactorys x 3) + (4 Poors x 2) + (16 Very Poors x 1) ) ÷ 562 Ratings = 4.593
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Meadow Bank Care Home is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 46 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Apr 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (6)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Meadow Bank Care Home

What types of Care is Meadow Bank Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Meadow Bank Care Home have?

There are 120 Single Rooms.

What are the Facilities & Services at Meadow Bank Care Home?

Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Meadow Bank Care Home to the centre of Preston?

4.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Meadow Bank Care Home to verify any information. View our terms and conditions. Meadow Bank Care Home has an Enhanced Service - more info.