Meadow Bank Care Home

Meadow Lane, Bamber Bridge, Preston PR5 8LN
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9.6 103 Reviews
  • Meadow Bank Care Home, Preston
Nestled within the residential community in Preston, in Lancashire, Meadow Bank Care Home offers personalised residential, nursing and dementia care care to older people.

At Meadow Bank, there is a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, by providing an enjoyable experience for all residents and their loved ones.

By getting to know each individual resident, colleagues encourage everyone to take an active part in the Meadow Bank lifestyle. Whether it be participating in the popular wellbeing and activities programme or supporting residents to embrace the peace and quiet the home has to offer, the team is committed to helping residents to lead their best lives.

Community is an integral part of life at Meadow Bank, and the team is dedicated to supporting residents in building strong relationships in the Preston neighbourhood, regularly organising events with local schools, charities and businesses in the area.

Having also recently opened a state-of-the-art Specialist Dementia Care Community (SDCC), Meadow Bank offers an enhanced service which focuses on the welfare and wellbeing of people who are emotionally distressed by their dementia and therefore require specialist care and support.

Recently, the welcoming care home benefitted from a significant refurbishment programme, which created modernised living environments, including a cinema (in SDCC community), which were designed to enhance the quality of life for all residents.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Stroke

Facilities

  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200

These prices are only a guideline, please contact Meadow Bank Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Caroline Daley (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 1

Room Information

  • Single Rooms (120)

Meadow Bank Care Home Reviews (103)

Total of 103, showing 61-80
9.6

Meadow Bank Care Home has a Review Score of 9.6 (9.593) out of 10, based on 48 reviews in the last 2 years. Over all time Meadow Bank Care Home has 103 reviews.

Overall Experience

  • 65
  • 32
  • 4
  • 2
  • 0

Date Published

103
8
22
48
55

Review from Shirley P (Wife of Resident) published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident for approx 8 weeks being transferred from the hospital. From what I have been able to review so far, obviously limited due to COVID restrictions. I am happy that he is being treated with consideration and dignity.

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Review from Maureen H (Daughter of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my mum was only at Meadow Bank for a short time, the staff on Willow Unit and the admin staff were marvellous. I cannot thank them enough for caring and supporting my mum in her last days. This care home is the gold standard.

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Review from Jeanette C (Daughter of Resident) published on 28 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On Dad's 86th birthday in March, my sister and I visited and had a window visit with Dad. We were concerned that his dementia would have worsened over the 12 months we hadn’t seen him because of covid. We were blown away by the level of care that Dad is receiving. A member of staff helped Dad open all
his presents talking to us and involving us through the window. She treated Dad like he was her own grandad and with such genuine affection and respect. It made me cry with relief and happiness that he was in such good hands. Well done meadow bank.

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Review from Anne H (Wife of Resident) published on 16 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the past 12 months it's been very difficult not being able to see our loved ones, wondering how they are, are they being cared for properly. I didn't have to worry as the staff gave more than 110%, keeping me up to date with things and doing facetime calls. My husband was very well cared for and
I would recommend this home to anyone who was looking for a care home.

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Review from Tracey G (Daughter of Resident) published on 13 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum-in-law (94) was discharged from hospital to Meadow Bank during Covid. We were unable to visit initially, but we’ve been so grateful for the level of care and attention shown to both to us and to Mum. From her time in Beech House, to her transfer to Ribble, we’ve had many conversations with managers
and carers who’ve been able to update us on her wellbeing. She seems to have settled in well and is well looked after, her weight maintained, and she has visits from an activities co-ordinator who does crafts with her. Our daughter was married recently and live-streamed her ceremony (of 5) to family who couldn’t attend. The carers dressed Mum for the occasion, and decorated the visiting room with balloons, candles, banners, and rose petals so that she could enjoy the ceremony with my husband (her son). I’ll be honest, I sobbed at their thoughtfulness and dedication. The managers and staff have been amazing. Thank you all. (ratings given without access, due to Covid)

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Review from D S (Daughter-in-law of Resident) published on 8 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Unfortunately due to Covid-19 restrictions, we have not visited so our review is very limited. Overall we have found Meadow Bank Care Home very caring and the staff very helpful. Thanks for the care you gave to my Mother in Law.

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Review from Jill M (Daughter of Resident) published on 18 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident for 12 months in Beech House and was looked after at all times by nurses and care staff with the utmost care, dignity and professionalism. In her time there, I have never had any reason to complain. She loved her room and the hot home-cooked food prepared on-site. Mum was always
in clean clothes, her hair done weekly at the hairdressers there, nail varnish applied and never smelt of urine.
I spent 48 hours there at the end of her life and saw 1st hand how well she was cared for. Her end of life meds were started on time, nurses came in every 10 to 15 minutes to check on her. Her position in bed adjusted every 2 hours, she was properly washed and her nightie changed every day. I heard how the care staff had spent hours in her room in the evenings chatting during lockdown. I could rest assured that my mother was very well looked after as I received regular updates about her condition and her needs. I couldn't ask for more from a care home. Wonderful staff! Thank you.

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Review from A C (Daughter of Resident) published on 11 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had excellent care whilst at Meadow Bank. Her room was lovely and she was able to see trees and the garden from her bed. Most importantly the staff in Ribble House were superb - respectful, personable and loving, establishing a very caring relationship with my mum at the end of her life.

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Review from E J (Daughter of Resident) published on 14 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care that my mother receives at Meadow Bank care home. The staff are amazing and I couldn't wish for a better place for my mother to be. Overall, the staff are kind and friendly, very experienced and understanding of my mother's condition -dementia.

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Review from Wendy (Daughter-in-law of Resident) published on 1 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Meadow Bank have been nothing but caring compassionate and attentive to the needs of my father in law. They always put his care needs first and foremost and reliably communicate updates to the family when we visit. I have found the staff to be professional and efficient to deal with if
we have any queries and they have always expressed to us as a family that if we have any worries or concerns to feel comfortable to go and speak to them. I would not hesitate in recommending Meadow Bank to other families.

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Review from Marina R (Daughter of Resident) published on 28 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother was a resident at Meadow Bank for 21 months and received excellent care and support at all times. At no point did we have cause for concern about her care, support or dignity. We knew she was being supported and cared for by professional caring people from the management team to the cleaners
and the laundry staff, kitchen staff and any member of staff who came into contact with our mother was caring, friendly, professional and supportive. Our mother was taken to the hospital in late December 2019 and was diagnosed with an untreatable condition and was deemed to be at the end of life. She returned back to Meadow Bank to live out the rest of her life in the comfort of her home surrounded by staff and family. Her condition deteriorated 11 days before she passed away and was then confined to her bed, what followed was the end of life plan, executed by the manager and all his staff on a unit and I can only describe it as incredible. The attention to detail and care, not only for our mother but for us as a family was beyond belief. Our mother passed away with dignity and was surrounded by family and staff that really care.

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Review from T B (Daughter of Resident) published on 15 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at (Beech House) Meadow Bank care home are extremely competent and caring with their residents. They go above and beyond to make the home as comfortable as possible for all the residents, along with expertise in personal care. The staff are diligent towards health and safety of all and
they keep the spirits of the residents positive - a warm and friendly environment.

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Review from Paul G (Grandson of Resident) published on 14 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my Grandfather over the Christmas period, I live abroad and sadly don’t see him often enough, however, this does give me a clear view of his condition changes as my visits are 6 months apart. My last visit to see him was my first since he moved into Meadow Bank so it was with great joy that
I could see how happy and responsive he was compared to the last care home he was in. If I was to put a scale of 1 to 10 on his mood and interaction between the first home and Meadow Bank he’s gone from a 2 to a 7/8. I also find the carers extremely friendly and warm. I’m really happy for my grandfather and I feel he’s also very happy.

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Review from Joyce T (Wife of Resident) published on 13 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in the care of Meadowbank since September 2019. Myself and my family are very happy with the care he has been given. Any concerns are dealt with promptly and the food is excellent. Nowhere is like home, but he appears happy here and the staff are all caring, kind and answer any questions
day or night. I feel happy myself that my husband is here - he loves the carers, thank you.

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Review from Simone Julie Y (Daughter of Resident) published on 8 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursing home (Ribble House) with caring staff that cater for the individual needs of each person.

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Review from H G (Son of Resident) published on 6 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I moved my mother to Willow House at Meadow Bank in March this year. My mother is 95 and still active, she constantly tells me how kind and caring all the staff are and how safe she feels. My opinion of the home is one of praise for all the staff I have dealings with, they look after my mother very
well and she is able to maintain her dignity and independence in a well-run environment.

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Review from Michaela S (Daughter of Resident) published on 28 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The change in my Mum is remarkable. After years of being highly stressed, she has found peace. She is always clean, which never happens in past care homes. The staff at Meadow Bank all have big hearts and treat my mother with love and respect. I cannot praise everyone enough. So very grateful.

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Review from D G (Wife of Resident) published on 11 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are second to none and are there for anything you need. They are very supportive and the care given to my husband is wonderful. I would certainly be happy to discuss this with potential residents.

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Review from Brian W (Resident) published on 13 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In my opinion, Meadow Bank Care Home is of good quality care overall. Room for improvement would be better if the food was of better quality.

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Review from Denic C (Husband of Resident) published on 25 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Meadow Bank Care Home for three months. During this time I have found her to have been treated with the best of care. Extremely kind and affectionate staff.
I am now in there myself on a temporary basis and can confirm her opinions.

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Current Review Score: 9.6 (9.593)

Overview of Review Score

The Review Score of 9.6 (9.593) out of 10 for Meadow Bank Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 48 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.593 for Meadow Bank Care Home is calculated as follows: ( (406 Excellents x 5) + (119 Goods x 4) + (17 Satisfactorys x 3) + (4 Poors x 2) + (16 Very Poors x 1) ) ÷ 562 Ratings = 4.593

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Meadow Bank Care Home is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 46 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Apr 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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