Meadow Bank Care Home

Mum came to Meadow Bank 13 months ago. I cannot praise the staff enough for their care. They're on the ball with everything from meals and how much Mum eats, she loses weight they want to know why. Medication is given at the same time every day. Her room and clothes are always clean and tidy. I recommend Meadow Bank to all my friends.

I would like to say a massive thank you to Meadow Bank and especially the Activity Coordinator for giving Mum a wonderful birthday. She had a fabulous day and was treated like a Queen. Mum loves being at Meadow Bank, she feels safe and is well cared for.

Very impressed with the home, staff and facilities. The staff are exceptional, incredibly caring and take the time to get to know each resident. They made the process a lot easier than expected and have created a beautiful home.

Worst care home ever. My dad went into this care home because of his dementia and wasn't eating or drinking also falling at home. It started ok but on his first night there, he started shouting out (normal for people with dementia). They rang the following day saying they wanted my dad out and back home. He couldn't go back home because the home wasn't safe. The manager at the care home said he is quite capable of making his own decision but the dementia team and district nurses said he was not. There were team meetings for what is next for my dad, the dementia team spoke to the manager of the care home and they still said that he was quite capable of making his own decisions, also the manager said to us and the dementia team that my dad did not have dementia. He didn't get the proper care he needed. I think all they care about is the residents that could afford to stay there and not really bothered about the residents that social services paid for. He is out and in a better care home.

Since my father has been at Meadow Bank he has been extremely well looked after. The staff are amazing and I couldn't wish for a better place.

Care staff are very helpful and attentive. The home (unit) is always clean and tidy. My friend is cared for in a compassionate and professional way. Nothing is too much trouble for the staff - they are very kind and helpful. Thank you.

Staff superb, integrate well with residents. Overall, great outlook for residents that are living here. Personally, my mother always seems happy so as long as that's the outlook for her, life's perfect.

I am relieved to be confident that my mum is well cared for, safe and content when she is at Willow House.

My stepmum is relatively new to Meadow Bank. Obviously, a move like this is upsetting to a family but the entire process has been a very friendly and wholeheartedly supported experience. A very comfortable environment and nothing is too much trouble for the care team. My stepmum has settled beautifully and feels more like part of the team than someone who stays there.

All of the staff seem genuinely interested in talking and engaging with the residents at what's a difficult time for families.

Meadow Bank is a welcoming place. Staff seem understanding and kind to all residents in Beech House where my husband is situated. His room was thoroughly considered. It is wonderful that my husband can go outside into the garden when he wishes.

The staff review is spoiled by one member of staff using pregnancy to do as little as possible. The other two pregnant ladies did as much as was sensible.

I visit a resident, usually weekly. I also know another couple of residents. It is a lovely atmosphere. All staff are lovely, they are responsive to the residents.

Staff are amazing, they go above and beyond looking after the residents, nothing is too much trouble and they are all very welcoming.

Meadow Bank has a lovely homely feel and the staff are very friendly and easing. I felt at home right from the first day and still do. I am waiting for a knee operation and will be able to go home afterwards, but if I had to stay permanently I certainly would. Thank you everyone.

My dad is a resident at Meadow Bank Care Home, Sabrina House and he is looked after by the amazing staff so well. He is kept so clean, always shaven and always looks so smart when we visit him. All the staff are so friendly and caring. You can tell they love their job. I really appreciate all they do for my lovely dad. It really does help to know he is safe. Thank you.

My mum has settled in very well at Meadow Bank Care Home, she feels safe and secure and has gained good relationships with a number of staff. I'm very grateful for Meadow Banks workforce who have supported not just my mum but myself also. A very friendly, homely environment.

The managers should be proud of the service which is evolving as a result of their dedication to the needs of their vulnerable residents.

Also, the food is really good and nicely presented.

Always satisfied with the service you give.