Meadow Bank Care Home

Lovely staff doing a great job, so so happy with the excellent care my mum is receiving.

My Aunt is being well looked after and the staff are friendly and helpful.

We have always found the staff very helpful and courteous while we are visiting my Aunt.

Hi, my mum has been a resident of Meadow Bank Care Home Preston for the last 10 years. Recently though she has deteriorated quite a lot. Myself and my sister live abroad so we cannot always be there unfortunately so we do put our trust into the carers and management that she will be cared for. Unfortunately, we have found that her care has been severely overlooked. Recently she was taken to hospital with severe dehydration which was due to not drinking and eating enough plus a urine infection. Surely this is a basic requirement for residents. I have been to and spoken several times to the carers at the home and also emailed but have had no response. The lack of communication is shocking. I agree our circumstances are slightly different not living in the country which is all the more important to communicate. I was not informed about my mum this time and have never been informed on other occasions when she has been taken to hospital or if she is ill.

Staff very kind and helpful but sometimes communication was not as good as it should be between different shifts.

The carer is very helpful and kind. All staff are wonderful and treat residents with love and respect.

Staff are brilliant.

Each time we have been to Meadow Bank the atmosphere has been so friendly. The staff are amazing, genuine and caring.

Excellent facilities, kind and helpful staff. I wouldn't hesitate to recommend Meadow Bank to anyone who needs care.

It is lovely to see the smiles and kindness shown to the residents in their daily lives.

Cannot praise highly enough!

My sister transferred from another home and the staff were very supportive from day 1. She was initially agitated, but after a few days settled down. On all my visits staff have been forthcoming to me on any incidents or general behaviour. Also always lots of staff on duty and nothing seems to be too much trouble. I have observed them interacting with other residents and always upbeat, friendly and professional. Overall in sometimes difficult circumstance, a happy, pleasant atmosphere.

Dad unfortunately didn't have the best start to living in care establishments and as a family, we were uncertain of the move to Sabrina unit at Meadowbank. How our thoughts have changed, Dad has totally settled into life in Sabrina aided by a particular staff member and all the staff there. The care they show Dad is 5* and handle his changing needs with dignity and respect, and are so welcoming to us as a family when we visit Dad. The unit has a homely feel to it, and I'm so glad we didn't let our past experience with other care units influence us to let Dad go. Thank you is a small part of how grateful I am for knowing Dad's looked after.

My dad is bedbound and is reliant on staff to get him up. We love it when they do this as it must be lonely in his room. Staff who go into his room are always cheerful. Dad loves to joke so it is great that they tease him and have a laugh with him. Dad also has a very sweet tooth. Staff pop into his room regularly to ensure that he gets regular supplies of his favourite sweets and cakes.

Generally very pleased with the care received by the friendly staff.

The care and staff in the home are very good. The buildings and grounds could do with attention. Painting outside and gardens need taking care of. Dad seems happy in Meadow Bank. All the staff are good with him and even enjoy his singing.

Dad is well looked after. The staff are friendly whilst professional and care for the residents. Activities are varied and I know Dad enjoys any art or craft activities when these are available. My only concerns are that sometimes information is not passed on to family ie twice we were only informed of appointments Dad had on the day, when letters were held for some time, and items have gone missing (glasses, teeth, others).

Mum has been here a year now and I feel she is cared for and has settled in well. Staff are approachable and know how to interact with Mum and what she likes. The home is clean and Mum seems to enjoy the food. Thank you for taking care of Mum!

The staff are very good with my mum especially two in particular. Mum's room is always tidy and clean and all her needs are met. The entertainment is fab and Mum thoroughly enjoys it.

I have found the staff very friendly and polite and nothing is too much trouble. My dad seems very happy with his care.