






Nazareth House, Lancaster, has been set up to achieve a quality of life, care and surroundings for older people who may have complex daily needs.
The available care packages are tailored to each individual and treat all areas of life experience as equally important, including social, emotional, physical and spiritual well-being.
Residents have a choice of comfortable lounges, fully-equipped kitchenettes, excellent facilities for those with mobility issues or physical frailties.
There is a...
Care Provided by Nazareth House - Lancaster
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 43 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
additional fees will be charged for hairdressing, chiropody, private phone direct to room, hairdresser and newspaper.
The price(s) shown are provided by the care home. Contact Nazareth House - Lancaster for full pricing details and T&Cs.
Contact Nazareth House - Lancaster to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Nazareth Care Charitable Trust
- Voluntary / Not for Profit Owned
Person in charge
- Natalie Ng (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2017
- Number of floors: 4
Room Information
- Single Rooms (43)
- Single Rooms with ensuite Wet Room (43)
Visiting
- Open visiting.
Parking
- Dedicated car par, disabled parking is located to the side of the front entrance.
Nazareth House - Lancaster Reviews (60)
Nazareth House - Lancaster has a Review Score of 9.8 (9.753) out of 10, based on 16 reviews in the last 2 years.
Over all time Nazareth House - Lancaster has 60 reviews.
Although not normally one for socialising my mother-in-law did take part in activities and thoroughly enjoyed herself.
The food/menu choice was excellent and having found it difficult to gain weight in the past she did add an extra half stone during her stay. A very big thank you to everybody and would certainly not hesitate to return for respite or permanent residential care in the future if required.
My mum is a resident at Nazareth House and I could not wish for her to be better cared for. At first, mum was very worried about being there having lived independently for 89 years! The love and care she has on a daily basis have changed her mind totally and she now calls it "home". The Sisters are always there to chat with the residents and are so caring, not just of mum but of all my family. The pastoral care is second to none. All the staff treat mum like their own family and nothing is too much trouble for them. I visited a couple of other homes before mum came here and as I've said to people since "you can feel the love when you walk through the door". I could not wish for better care for my mum and I really do think that if she had not gone there she would not be with us today.
Mum is not one for socialising much but the range of activities provided is excellent and the staff are without exception cheerful, friendly, caring and so good at the work they do.
This home is outstanding in my view and my family are so pleased she is here.
My mother was resident at Nazareth House for a year. The care she was shown was exemplary and always respectful and I was also made to feel one of the "family." She only left as we moved to live in a different part of the country but she misses the friends she made amongst both the staff and residents.
My brother has lived here for 10 years. It is now his home, the staff are wonderful, food is good and there are plenty of activities. The home is very well managed (even has a reception). I would recommend this home to anyone.
My bedroom is warm and comfortable and I sleep well and eat well.
She now refers to her room and the house as her 'new home' and the place 'where I am going to remain'.
The staff are supportive of her needs and responsive to her requirements, always with a smile and reassuring comment.
The home social areas and my mother's room are clean and well cared for. Food is very good.
She loved the companionship and friendliness of the Staff and fellow residents. She loved some of the activities, not all of them because she was rather hard of hearing.
Poetry Classes were her favourite and she couldn't wait for Wednesday to come around. Not all meals were to her liking but always loved the puddings and of course her fish and chips on Friday, but she didn't have much of an appetite towards the end of her life. I'd looked around quite a few homes and found that Nazareth House always comes out the best. We always laughed and said it was like living in a Hotel. Lovely large rooms and such friendly Staff and all were so obliging. Nothing was too much trouble, even taking her to Hospital appointments when I was unable to.
Thank you so much to everyone who made her last 17 months so happy, she really appreciated all you did for her and we did too.
The level of nursing care is fantastic, the games and activities are well thought out and put on in a regular time frame.
Thank you all once again for giving mum such a lot of true love.
I live abroad and visit often, many times staying in the guest quarters at Nazareth House. I see first hand how everyone pulls together making the atmosphere so positive. What stands out for me is to see so much genuine care, kindness and true respect from the top down that is shown to all who work, live or visit Nazareth House.
My aunt moved to Nazareth House in Lancaster almost four years ago, after leaving hospital and no longer being able to live independently. I'm so pleased to say that during that four years it very much became her home, and she was loved, respected and extremely well cared for there. A month or so ago she was admitted to Preston hospital, but she and we, her family, and the staff at Nazareth House, were very pleased she managed to return and spend her final days there, amongst people she knew and loved. On behalf of all her family, I extend huge thanks, and admiration, for the care my aunt has received from everyone there. We could not have hoped for anywhere better.
My brother has already submitted a review but as we were so impressed with the care my father received at Nazareth House, I too want to let you all know. My father dreaded going into a home but immediately felt at home, cared about and relaxed in Nazareth House. We were all made most welcome when we went to visit at all hours daily. My Father said that if he had known how nice it was, he would not have dreaded leaving his own home which he loved. He regularly said, "I am living like a Lord!" He came to regard the staff as his friends and he was treated with the utmost respect at all times. As Dad's health deteriorated he was never left alone and the staff talked to him as he drifted in and out of 'sleep. Dad sadly died at Nazareth House but we are so glad he was there as he died with the same dignity that he had lived his life. We all have to thank the staff and the ethos of Nazareth House for that. We will be forever grateful.
All the staff treated my father (and us, the family) with the utmost dignity and respect and nothing was too much trouble.
We were made to feel welcome and my father was dealt with attentively at all times, day and night.
The pastoral care was also there when required without one being made to feel obliged to accept it.
My father really hadn't wanted to come into a care home, but he appreciated the care he received and was made to feel at home almost immediately.
Myself and my mum are very happy with the care mum is receiving. The home and the staff are all very friendly and personable. The facilities are excellent and the activities, although not all to mums taste are inspirational and useful to occupy her and make her feel at home. I am convinced that the home is a place of safety for my mum. My family and I cannot thank the staff enough for helping my mum settle into a thriving place for her to live. She loves everything and although east to please she appreciates the care she is getting.
Thank you to all the staff for the wonderful end of life care afforded to mum in her final two weeks of her life, as an 'old school' nurse of 33 yrs basic care needs are high on my list of priorities, every day I visited, mum was beautifully presented right down to her face cream and favourite perfume, all the technology in the world cant replace basic nursing needs which when a loved one is dying are of paramount importance!
Being a nurse probably made me a bit more 'picky' than most, but if I was, the staff never made me feel like a nuisance....for that I thank you. The endless refreshments and care to our family at what was the saddest of times was so truly appreciated, food, drink, a hug and a smile...not much to ask, but so so meaningful and comforting.
To conclude, if nursing beds were removed from this outstanding home it would be a complete and utter travesty, the service they provide is invaluable to society and other homes should take a leaf from their book!
Finally special thanks to a most wonderful, caring and compassionate registered nurse, to the carers. truly beautiful and another staff member ...who kept mum moisturised and smelling gorgeous to the bitter end!
The Manager, you run a wonderful home and should be most proud of your staff....Deputy manager, such a gentle wonderful caring man.Apologies to those I have not named, domestic staff, laundry ladies, the DIY expert and mini bus driver, catering staff and the kind and helpful ladies on reception you all hold a special place in my heart.
Your presence on behalf of Nazareth House at mum's funeral was a beautiful tribute
Both the carers and residents were cheerful and happy to help. The staff were very friendly. There were lots of activities for the residents such as quizzes, fayres etc. I would definitely recommend this place.
My father who is now 94 has been a resident in Nazareth House for approximately 4 years. From the start he was made very welcome and has had a very high standard of care. The staff have not only taken great care of him but have always found the time to listen to me and any concerns I may have had about him. He has never been in the best of health and recently his health has deteriorated but the staff have always taken the time to make sure he is comfortable and that all his needs are met. They do this with both kindness and consideration. I know that he is well cared for and this has helped me as much as it has helped him. I cannot speak too highly of all the staff for the way they respond to his needs and their thoughtful way in which they deal with any concerns I may have about Dad. Having visited a few care homes in the past and can only say that we were very lucky that he was able to join the community here. I just want to say thank you to all the staff who are taking the trouble to make his twilight years as good as they can be for him and everybody who loves him.
I am the nephew of the resident referred to by another reviewer. I really cannot add anything - only endorse wholeheartedly their comments. The staff seem to be totally committed to the welfare, health and enjoyment of the residents who have a good quality of life as a result. I am unable to visit very often as I live over 300 miles away, but I get good, informed reports about my aunt when I ring to enquire about her. I am delighted that she is in the professional care of Nazareth House, Lancaster.
My aunt was transferred to Nazareth House from Lancaster Infirmary when it was assessed that she needed full time nursing care. As her only family is myself who lives in the USA and her nephew who lives in Devon, this was an anxious time. She is unable to walk and has poor memory although she can feed herself with some assistance. She has been there now for well over a year and just celebrated her 92nd birthday with a pampering session and cake! I am able to visit a couple of times a year, always unannounced, and have been incredibly impressed with the level of care she receives (I am a registered nurse so have some professional knowledge of this). She is always clean, well groomed and usually dressed but I like the fact that she can stay in bed all day if she is not feeling like leaving her room. The staff seem very attuned to her state of mind and take the time to find out what she wants to do.
The staff were very keen to know as much about my aunt as possible so they can help her reminisce and I feel that they care for her as family. They have some of her photos around her room and were keen to learn who everyone is so they can talk about them to her. Because I am so far away they keep in touch with me by email and have shared photos of various events this way. I phone regularly and the conversations with her carers are always informative. It is obvious that they know her well and care about her.
The facility is always immaculate, smells nice, has a calm feeling and is set in beautiful grounds. There appears to be little staff turnover as I speak to various people regularly who have been there since my aunt was admitted. Every staff member I have had contact with has been warm, friendly and caring. I would highly recommend Nazareth House to anyone who is looking for a caring, safe community for a loved one.
I would like to thank the care staff for their hard work and dedication. I would also like to thank all the other people at Nazareth House who made my mother's last few month as comfortable, happy and dignified as possible.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 July 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Nazareth House - Lancaster.
There are no upcoming events for Nazareth House - Lancaster.
Awards / Recognitions (1)
- 28 Feb 2019Recipient: Nazareth House - Lancaster
Accreditations
There are no accreditations posted yet for Nazareth House - Lancaster.
Meet the Team (2)

Natalie joined the team in 2007, starting in the dining room. She has completed training and worked within different roles in the home before becoming General Manager in 2020.

Megan started as Deputy Manager in April 2024, after being a senior care assistant with us for 3 years. She brings with her a wealth of knowledge as a qualified counsellor. Megan has over 8 years of experience working within the care sector.
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