Oxford House

258 Garstang Road, Fulwood, Preston PR2 9QB
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8.9 6 Reviews
  • Oxford House, Preston
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 24 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Shane Hillary (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (24)
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Oxford House Reviews (6)

8.9

Oxford House has a Review Score of 8.9 (8.875) out of 10, based on 3 reviews in the last 2 years. Over all time Oxford House has 6 reviews.

Overall Experience

  • 6
  • 0
  • 0
  • 0
  • 0

Date Published

6
2
3
3
3

Review from Linda G (Daughter of Resident) published on 24 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a sudden deterioration in her health and mobility my mum was sent to Oxford House for some extra care as she couldn't cope at home. That was a year ago and she is now a permanent resident. Although my mum always said she would hate being in a home, the staff have made the transition seamless.
Nothing
is too much trouble for the manager and all the staff( even to making mum something different for lunch when everyone having lamb)
It has become her home now where she feels happy and safe
The care given is second to none and all residents are full of cheery smiles when we visit.
There are activities and trips out to suit all residents
I am so glad that my mum ended up in Oxford House
Thank you to the manager and all the staff

Reply from Joanne Fairclough, Director at Oxford House

Thank you for submitting such a positive review of Oxford House. The staff do treat everyone like family and strive to ensure that they all lead enriched and comfortable lives whilst in our care.We appreciate your feedback.(Director)

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Review from M L (Daughter of Resident) published on 30 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Oxford House for a few months now. I have been very impressed by the professional care and kindness shown both to mum and ourselves. The manager leads a motivated team who have done everything possible to help mum settle in quickly. Any worries I had beforehand have been eased by
the excellent care mum is receiving.

Reply from Joanne Fairclough, Director at Oxford House

Thank you for your excellent review of Oxford House, we are pleased that your mum has settled in well.Our staff are indeed very caring and often go above and beyond to provide high quality care to our residents. We are also fortunate to have an excellent manager who motivates and leads the team very well.

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Review from I C (Relative of Resident) published on 6 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

One of the most heartbreaking decisions to be faced is when one realises a beloved elderly relative needs professional care beyond that which a family alone can provide. Oxford House filled that need admirably for our 104-year-old and how fortunate we were to benefit from their services for some seven
months. All the staff were compassionate, enthusiastic and caring at all times for which we shall be eternally grateful. In choosing a retirement/care home one should try to to probe beneath the obvious, every such establishment is 'only as good as the staff employed' and Oxford House has an extremely devoted, kind and patient staff which gave us great confidence and support. One of our very best decisions was to seek their assistance!

Reply from Joanne Fairclough, Director at Oxford House

Thanks for this very positive review. We are delighted that you were so pleased with the care that your relative received at Oxford House. We are indeed very fortunate to have a great staff team who are caring, compassionate and kind and are prepared to go the extra mile to provide everything that our residents need.

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Review from Claire R (Daughter of Resident) published on 24 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was in Oxford House for a few months before passing away quite suddenly. Mum had gone there after 3 long hospital stays where no effort was made to maintain her mobility resulting in her needing 24-hour care. We have friends whose parents have been or are currently residents at Oxford House who
gave glowing reports of their loved ones' care. We found all the staff at Oxford House fabulous, and they work so hard. The quality of care given to their residents is outstanding, and they are well nourished with home-cooked food. The staff are always so friendly and really care about their residents, which is so important. There are lots of care homes that may look fancier and more modern, but we were happy to trade that for Mum to receive such a high standard of care - the decor may be a little dated, but the home is spotless, and the care outstanding.

Reply from Joanne Fairclough, Director at Oxford House

Thanks for your review of Oxford House. We are pleased that you were happy with the care delivered to your mum during her stay with us. Our staff work really hard to ensure that our residents receive the best possible care at all times.

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Review from Yvonne B (Daughter of Resident) published on 7 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Oxford House for over a year now. It was never her wish to go into a Care Home but, having reached the grand old age of 103, it became the only option for her to have the care she needed. I cannot praise the staff highly enough for everything they do, the way they look after my
mother but, more importantly, the loving kindness with which they treat the residents. They are all warm and caring people and for me, and of course my mother, it is the most important. While I will tick all the boxes below, for me the most important and most valued - loving kindness - is not listed.

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Review from David P (Son of Resident) published on 15 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always welcoming and very friendly. We can visit anytime and take my mother out. The staff monitor her medical needs and call the doctor when needed. Cannot praise them highly enough. The manager is always ready to help with any problems.

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Current Review Score: 8.9 (8.875)

Overview of Review Score

The Review Score of 8.9 (8.875) out of 10 for Oxford House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Oxford House is calculated as follows: ( (36 Excellents x 5) ) ÷ 36 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.875 Points relating to the number of positive Reviews for Oxford House is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8. 3 Positive Reviews ÷ 4.8 = 0.625

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Oxford House

What types of Care is Oxford House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oxford House have?

There are 24 Single Rooms.

What are the Facilities & Services at Oxford House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Oxford House to the centre of Preston?

1.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oxford House to verify any information. View our terms and conditions. Oxford House has an Basic Service - more info.