Care Homes Owned by J T Care Homes Ltd

I can't express enough how grateful we are for the wonderful care my mother-in-law receives at Oxford House. From the moment we walked through the doors, we were greeted by a warm and welcoming atmosphere that immediately put our minds at ease.

The staff are always friendly, attentive, and genuinely caring. This proved invaluable whilst my mother-in-law had a short stay in hospital. They go above and beyond to ensure that residents feel comfortable and valued, always treating her with respect and kindness. The staff have encouraged her to make new friends which is heartwarming to see.

I highly recommend this care home to anyone looking for a safe and nurturing place for their loved ones. Thank you to everyone for the exceptional care you provide!

Thank you to the manager and all the staff

My mum has been at Oxford House for a few months now. I have been very impressed by the professional care and kindness shown both to mum and ourselves. The manager leads a motivated team who have done everything possible to help mum settle in quickly. Any worries I had beforehand have been eased by the excellent care mum is receiving.

From the first time we met the manager and the staff at Brooklands, we immediately felt our lovely mum was in great hands. Mum had advanced Alzheimer's so it could be hard for her to communicate but the staff always seemed to know what she wanted and more importantly, needed. They treated her like she was a family member and also her elderly partner who would visit and needed a little caring hand too. We would wholeheartedly recommend Brooklands Care Home to anyone and we wouldn't have wanted our mum to have lived her final days anywhere else. Thank you to the manager and the team.

One of the most heartbreaking decisions to be faced is when one realises a beloved elderly relative needs professional care beyond that which a family alone can provide. Oxford House filled that need admirably for our 104-year-old and how fortunate we were to benefit from their services for some seven months. All the staff were compassionate, enthusiastic and caring at all times for which we shall be eternally grateful. In choosing a retirement/care home one should try to to probe beneath the obvious, every such establishment is 'only as good as the staff employed' and Oxford House has an extremely devoted, kind and patient staff which gave us great confidence and support. One of our very best decisions was to seek their assistance!

Mum was in Oxford House for a few months before passing away quite suddenly. Mum had gone there after 3 long hospital stays where no effort was made to maintain her mobility resulting in her needing 24-hour care. We have friends whose parents have been or are currently residents at Oxford House who gave glowing reports of their loved ones' care. We found all the staff at Oxford House fabulous, and they work so hard. The quality of care given to their residents is outstanding, and they are well nourished with home-cooked food. The staff are always so friendly and really care about their residents, which is so important. There are lots of care homes that may look fancier and more modern, but we were happy to trade that for Mum to receive such a high standard of care - the decor may be a little dated, but the home is spotless, and the care outstanding.

My mother has been in Oxford House for over a year now. It was never her wish to go into a Care Home but, having reached the grand old age of 103, it became the only option for her to have the care she needed. I cannot praise the staff highly enough for everything they do, the way they look after my mother but, more importantly, the loving kindness with which they treat the residents. They are all warm and caring people and for me, and of course my mother, it is the most important. While I will tick all the boxes below, for me the most important and most valued - loving kindness - is not listed.

Staff are always welcoming and very friendly. We can visit anytime and take my mother out. The staff monitor her medical needs and call the doctor when needed. Cannot praise them highly enough. The manager is always ready to help with any problems.