J T Care Homes Ltd in Lancashire | 3 Care Homes

Review of
Oxford House
from J L (Daughter-in-law of Resident) published on 5 September 2025 Submitted via Website • Report

Overall Experience

I can't express enough how grateful we are for the wonderful care my mother-in-law receives at Oxford House. From the moment we walked through the doors, we were greeted by a warm and welcoming atmosphere that immediately put our minds at ease.

The staff are always friendly, attentive, and genuinely

caring. This proved invaluable whilst my mother-in-law had a short stay in hospital. They go above and beyond to ensure that residents feel comfortable and valued, always treating her with respect and kindness. The staff have encouraged her to make new friends which is heartwarming to see.

I highly recommend this care home to anyone looking for a safe and nurturing place for their loved ones. Thank you to everyone for the exceptional care you provide!

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Review of
Oxford House
from Linda G (Daughter of Resident) published on 24 July 2025 Submitted via Website • Report

Overall Experience

Following a sudden deterioration in her health and mobility my mum was sent to Oxford House for some extra care as she couldn't cope at home. That was a year ago and she is now a permanent resident. Although my mum always said she would hate being in a home, the staff have made the transition seamless.
Nothing

is too much trouble for the manager and all the staff( even to making mum something different for lunch when everyone having lamb)
It has become her home now where she feels happy and safe
The care given is second to none and all residents are full of cheery smiles when we visit.
There are activities and trips out to suit all residents
I am so glad that my mum ended up in Oxford House
Thank you to the manager and all the staff

Reply from Joanne Fairclough, Director at Oxford House

Thank you for submitting such a positive review of Oxford House. The staff do treat everyone like family and strive to ensure that they all lead enriched and comfortable lives whilst in our care.We appreciate your feedback.(Director)

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Review of
Oxford House
from M L (Daughter of Resident) published on 30 April 2025 Submitted via Website • Report

Overall Experience

My mum has been at Oxford House for a few months now. I have been very impressed by the professional care and kindness shown both to mum and ourselves. The manager leads a motivated team who have done everything possible to help mum settle in quickly. Any worries I had beforehand have been eased by

the excellent care mum is receiving.

Reply from Joanne Fairclough, Director at Oxford House

Thank you for your excellent review of Oxford House, we are pleased that your mum has settled in well.Our staff are indeed very caring and often go above and beyond to provide high quality care to our residents. We are also fortunate to have an excellent manager who motivates and leads the team very well.

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Review of
Brooklands
from Lisa S (Daughter of Resident) published on 3 February 2025 Submitted via Website • Report

Overall Experience

From the first time we met the manager and the staff at Brooklands, we immediately felt our lovely mum was in great hands. Mum had advanced Alzheimer's so it could be hard for her to communicate but the staff always seemed to know what she wanted and more importantly, needed. They treated her like she

was a family member and also her elderly partner who would visit and needed a little caring hand too. We would wholeheartedly recommend Brooklands Care Home to anyone and we wouldn't have wanted our mum to have lived her final days anywhere else. Thank you to the manager and the team.

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Review of
Oxford House
from I C (Relative of Resident) published on 6 September 2024 Submitted via Website • Report

Overall Experience

One of the most heartbreaking decisions to be faced is when one realises a beloved elderly relative needs professional care beyond that which a family alone can provide. Oxford House filled that need admirably for our 104-year-old and how fortunate we were to benefit from their services for some seven

months. All the staff were compassionate, enthusiastic and caring at all times for which we shall be eternally grateful. In choosing a retirement/care home one should try to to probe beneath the obvious, every such establishment is 'only as good as the staff employed' and Oxford House has an extremely devoted, kind and patient staff which gave us great confidence and support. One of our very best decisions was to seek their assistance!

Reply from Joanne Fairclough, Director at Oxford House

Thanks for this very positive review. We are delighted that you were so pleased with the care that your relative received at Oxford House. We are indeed very fortunate to have a great staff team who are caring, compassionate and kind and are prepared to go the extra mile to provide everything that our residents need.

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Review of
Oxford House
from Claire R (Daughter of Resident) published on 24 August 2022 Submitted via Website • Report

Overall Experience

Mum was in Oxford House for a few months before passing away quite suddenly. Mum had gone there after 3 long hospital stays where no effort was made to maintain her mobility resulting in her needing 24-hour care. We have friends whose parents have been or are currently residents at Oxford House who

gave glowing reports of their loved ones' care. We found all the staff at Oxford House fabulous, and they work so hard. The quality of care given to their residents is outstanding, and they are well nourished with home-cooked food. The staff are always so friendly and really care about their residents, which is so important. There are lots of care homes that may look fancier and more modern, but we were happy to trade that for Mum to receive such a high standard of care - the decor may be a little dated, but the home is spotless, and the care outstanding.

Reply from Joanne Fairclough, Director at Oxford House

Thanks for your review of Oxford House. We are pleased that you were happy with the care delivered to your mum during her stay with us. Our staff work really hard to ensure that our residents receive the best possible care at all times.

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Review of
Oxford House
from Yvonne B (Daughter of Resident) published on 7 February 2019 Submitted via Website • Report

Overall Experience

My mother has been in Oxford House for over a year now. It was never her wish to go into a Care Home but, having reached the grand old age of 103, it became the only option for her to have the care she needed. I cannot praise the staff highly enough for everything they do, the way they look after my

mother but, more importantly, the loving kindness with which they treat the residents. They are all warm and caring people and for me, and of course my mother, it is the most important. While I will tick all the boxes below, for me the most important and most valued - loving kindness - is not listed.

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Review of
Oxford House
from David P (Son of Resident) published on 15 August 2017 Submitted via Website • Report

Overall Experience

Staff are always welcoming and very friendly. We can visit anytime and take my mother out. The staff monitor her medical needs and call the doctor when needed. Cannot praise them highly enough. The manager is always ready to help with any problems.

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Care Homes Owned by J T Care Homes Ltd in Lancashire

J T Care Homes Ltd Locations in Lancashire (3)

J T Care Homes Ltd Reviews in Lancashire (8)

Reviews posted for members of J T Care Homes Ltd

Oxford House

Oxford House

Oxford House

Brooklands

Oxford House

Oxford House

Oxford House

Oxford House

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