Starr Hills

Starr Hills sets the standard for residential care.

Friendly and approachable management when choosing a care home for my aunt. The home has a quiet and relaxed atmosphere with friendly residents. Excellent facilities above the normal i.e cafe/family room, hair salon. Quiet sitting areas, wonderful patio and garden. There are regular mini trips out and organised activities during the day. The staff are excellent and will go out of their way to help. I am contacted by sms text messaged or phone should I be needed.

Admitting a parent to a care home is one of the hardest decisions a son or daughter will ever have to make. That agonising decision has turned into a very positive experience at Starr Hills MHA. My Dad has been treated with dignity and respect in a beautiful, spotlessly clean environment. All the staff show commitment and humour as they give their best for the residents in their care. The food is excellent, and every day there are challenging and inspiring activities to take part in. This is also a home which gives dedicated consideration to the spiritual well-being of the residents with a wonderful chaplain and strong volunteer involvement. Over the past two years my Dad has improved physically and mentally - something I never expected to happen. I would enthusiastically recommend Starr Hills to anybody having to consider a caring home for their loved ones.

Our mother has lived at Starr Hills for over eight years. We have always been extremely satisfied with the excellent care facilities and friendliness of all the staff. In the last few month mum's mind and body have started to slow down. The excellent care has increased, the senior nursing staff are so understanding and all the care staff willing and helpful. I tell everyone who is looking for a home for an elderly relative to look as a Methodist home. Absolutely excellent. Thank you so much.

Excellent care home! Carers are very patient and speak to residents with respect. Great attention paid to medication, flu vaccinations, hydration etc. The activities coordinator organises quizzes, trips to local coffee shop, craft sessions. She also brings in items of interest/cd's/dvd's to stimulate conversation. Chaplin is a regular visitor and gets involved in bingo as well as providing a weekly service.

Very happy in the home, enjoys the food, says everybody is very kind. Nice sunny room. Night staff very good. Very friendly when you go in.

My mother has been in this home for over eight years and has just asked me to say how very happy (her words) she has been for all this time. She has always enjoyed the food and care she has received. She just asked me to add they never let you down.

My step-gran moved into Starr Hills after the death of my step grandad, the move had been made so much easier for her by the way in which she has been welcomed by the home. She loves her carer and loves the bingo and service on the Thursday. Fantastic place!

This is a fabulous care home. My mother has been a resident for nearly two years. She has settled in very well and it has now become her 'home'. Starr Hills is very much like a 'hotel with care' and I have every confidence in all the staff and the way the home runs. I have recommended the home to many of my friends who have elderly parents.

All staff are very personable and make an effort to remember relatives names which is a nice touch. The social calendar organiser does a brilliant job as my Gran needs lots of encouragement to join even more so because of her sight.

My father, now aged 90, has been at Starr Hills for 4 years and receives excellent care in pleasant surroundings. I feel that he is given as much choice and flexibility as possible, and that the care he receives has changed over time in response to his needs. Management and staff are efficient but also friendly and caring. They greet residents by name and chat with them. Activities available include musical entertainment, games, gardening and a weekly service organised by the chaplain. Personally, I very much appreciate the fact that visitors are made welcome and are treated as part of the Starr Hills community.

Meetings with families & residents are regular & useful.

I am reassured with every visit that my mum could not be in a more caring place.

My mother has been cared for at Starr Hills for around 20 months. During this time she has had the best care possible. Every time we visit there is always something going on for the residents; Christmas fair, BBQ's,visits and talks by various interesting people, classic motor bikes and even owls. The Chef pops in every morning to each resident to offer a choice of menus for lunch and evening meal, coffee, tea and soft drinks are served all day. Great dining facilities and a lovely tv/common room. All the rooms are clean and bright with TV's and en-suites.

The staff are always caring,kind and helpful,the management top notch and even David the maintenance man calls in to see everyone and report back on how the pet chickens in the garden are doing.

Super place, excellent care.......I can't recommend it enough.