Starr Hills

Ansdell Road South, Ansdell, Lytham St Annes FY8 5PQ
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9.9 113 Reviews
  • Starr Hills, Lytham St Annes
Rated 'Outstanding' in its most recent Care Quality Commission (CQC) inspection, Starr Hills provides dedicated residential care and support for up to 36 people in an adapted setting, designed for both your ease of access and comfort.

The home is attractively situated in the seaside resort of Lytham St Annes - between Blackpool and Preston - the location is within a conservation area, which ensures both quiet surroundings and a relaxed pace of life.

Within this tranquil setting and attractive modern building, Starr Hills provides person-centred care that values each resident as an individual, while community life thrives through shared activities and events.

A dedicated Activities Coordinator at Starr Hills offers an array of activities and events tailored to the requirements of residents, whilst the home's Chaplain helps to meet the pastoral, religious and spiritual needs of residents - whether they follow a particular faith or not.
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Care Provided by Starr Hills

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 36 Service Users

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1178 – £1440
  • RESPITE Self-Funded Residential Care: £1178 – £1440

These prices are only a guideline, please contact Starr Hills to find out the exact price for your requirements.

Contact Starr Hills to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Starr Hills to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • MHA
  • Voluntary / Not for Profit Owned

Person in Charge

  • Phillipa Green (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (36)

Starr Hills Reviews (113)

9.9

Starr Hills has a Review Score of 9.9 (9.914) out of 10, based on 39 reviews in the last 2 years.
Over all time Starr Hills has 113 reviews.

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Reviewer Connection to Starr Hills
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Review from Aimee C (Granddaughter of Resident) published on 13 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been extremely impressed by all the love and care Starr Hills has shown my grandparents since they became residents here. The staff have gone above and beyond to cater for their needs and have been helpful, approachable and friendly. We are truly grateful for their kindness, my grandparents
are safe, happy and thriving in this wonderful caring joyful environment. Thank you isn't enough to express my gratitude for all the staff.
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Review from Y C (Regular Volunteer) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I had a friend who was residing in Starr Hills for 3 years; she was 103 when she passed. I have been a volunteer for a year. I find the home friendly caring clean. lots of actvities and stimulation. All residents seem happy. I enjoy working here.
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Review from B P (Resident) assisted by family/friend published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My overall opinion of the home is that it provides a good level of care. There are interesting activities organised for us to participate in. The staff are generally supportive and helpful with positive enthusiastic outlooks.
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Review from A K (Granddaughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Walking in to Star Hill is like home from home, eveyone is like extended family, and the staff are amazing, the care and facilities are above and beyond any expectations for a care home, dignity and respect is shown throughout the home.
Can't forget to mention the food, it is fantastic such variety.
The system in place for the laundry works so well.
This home has a great house keeping team too.
The Activities provided are of a high standered and well thought out for each person there is somthing happening throughout the day for everyone if they wish to join in
Reply from Phillipa Green, Home Manager at Starr HillsThank you so much for your kind comments and for all your support. It means a lot to us all.
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Review from F O (Son of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just the most exacting standards applied by the whole operation.....a very happy resident who interacts with the facility in a way that they are friends rather than staff . Mum loves it here; it suits her down ro the ground !!
Reply from Phillipa Green, Home Manager at Starr HillsThank you so much for taking time to write a review. We aim to provide a real community where we are all friends and it's great to receive such great feedback.
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Review from Joanne G (Friend of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have a friend who is a resident of Starr Hills. He went there after a traumatic period in his life, following a series of illnesses. The staff and care has been amazing and he is now feeling much better. He still needs the ongoing care and support but he is so much more confident and most importantly
he feels safe.
Reply from Phillipa Green, Home Manager at Starr HillsThank you for your wonderful review. We are also delighted with your friends progress and so happy he feels at home here at Starr Hills.
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Review from A S (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very pleased that our mother has settled in so well and we are more than happy with the care she is receiving. The staff are excellent, the home is welcoming and there is a very good selection of activities.
Reply from Phillipa Green, Home Manager at Starr HillsThank you so much for taking time to write a review. It's nice to hear such positive comments. I will ensure to pass your comments to the team.
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Review from Martyn A (Son of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Starr Hills Autumn 2025 and remains there. The move itself went smoothly because of the help and guidance received from Philippa and her staff. We looked around a number of homes before deciding on Starr Hills and we remain confident our choice was correct.
The premises are always
spotless. The staff are not just friendly, they know your name, they know mum and say what she has been doing. The quality of the care and carer staff is incredible.
Mum has always enjoyed good food and is constantly pleased with the menu, service and food quality.
Events for residents take place several times a week, often twice a day. The facilities are excellent with cafe, cinema, shop, library, lift, garden, community lounge, hairdressing and nails professionally attended to. Access for family and friends is easy and visitors are made very welcome.
Philippa and team run an excellent, professional and friendly service and provide good family communication.
Well done Starr View.
Reply from Phillipa Green, Home Manager at Starr HillsThank you so much for your kind comments. Your feedback is extremely important to us and I will be sure to pass your comments on to the team. It is a pleasure caring for your mum and I am glad she has settled in so well.
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Review from Be T (Regular Volunteer) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Starr Hills is a wonderful care home. They welcome me to support their residents during activities and enjoy wholesome afternoons with other professionals supporting music and mindfulness, a regular singer, coffee morning, summer fayre etc. The residents are happy and comfortable and it's rewarding
to be involved with this great team.
Reply from Phillipa Green, Home Manager at Starr HillsThank you for your wonderful review. We are extremely grateful for your support. I will pass on your comments to the team.
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Review from Yvonne A (Regular Volunteer) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been coming to Starr Hills for just over 18 months every week, to visit a friend I became a volunteer. Because everybody is so lovely friendly and professional. It is run so well! Always spotless, food brilliant! Residents tell me how happy they are staying here best choice they ever made! I
can't praise it enough I look forward to coming in on Tuesdays. The staff are impeccable I tell all my friend how wonderful it is!
Reply from Phillipa Green, Home Manager at Starr HillsThank you, it's wonderful that you volunteer and bring smiles to the residents. We are extremely lucky to have you.
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Review from Donna H (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Star Hills is an outstanding care home in every way. What a relief to find a home that takes such good care of its residents. Families can rest knowing loved ones are well cared for and happy. Smiling faces everywhere, great communication with other professionals when needed. Manager Phillipa is wonderful
and leads her staff as a wonderful role model. The home is well organised, professional and compassionate. Family are always made welcome, and facilities are great. The food is brilliant, very high standard, and the activities are great, 10/10 in all areas.
Reply from Phillipa Green, Home Manager at Starr HillsThank you for your review. It is such a pleasure to look after your mum and dad and of course that you all as a family can sleep easier at night. We always strive to treat our residents like our own family and we hope this shows. I will pass on your lovely comments to the team.
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Review from Albert C (Resident) assisted by family/friend published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Arriving here is like a dream, getting brilliant help all day and night. All my needs and wants are dealt with by wonderful, kind staff who cannot do anymore for me. What a wonderful place. The food is perfect, enjoy every meal. Thank you so much Star Hills!!
Reply from Phillipa Green, Home Manager at Starr HillsThank you for taking time to write a review. We are so glad you have settled here at Starr Hills and it is a pleasure to have you as part of our community.
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Review from Mary C (Resident) assisted by family/friend published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Being here is the next place to being home. Staff are all so very kind and cannot do enough for you. Always a smiley face. Loving the meals, all fresh and lots of choice.
Reply from Phillipa Green, Home Manager at Starr HillsThank you for your wonderful comments. We love you being part of our Starr Hills community.
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Review from Matthew B (Friend of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The environment created by the staff team felt warm, caring and engaging. The staff felt very attuned to how best to support my friend with dignity.
Reply from Phillipa Green, Home Manager at Starr HillsThank you for taking the time to leave a review. Your feedback is extremely important to us. I will be sure to pass on your kind words to the team.
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Review from Trevor H (Partner of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Not once in the past two months have I found any fault with the staff, I visit every morning and at no time have I found any faults with the staff, in my opinion they go above within duties. I cannot express my appreciation for the care given to my partner.
Reply from Phillipa Green, Home Manager at Starr HillsThank you so much for taking the time to write a review. I will pass on your kind comments to the team.
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Review from A B (Friend of Resident) published on 9 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very inviting, warm and friendly residential home. Always feel welcome when visiting. Good array of activities.
Reply from Phillipa Green, Home Manager at Starr HillsThank you for taking the time to review us. Your feedback is important to us. I will pass your comments on to the team.
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Review from Joanne S (Daughter of Resident) published on 5 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was so worried about my mum going into care and Phillipa and her team made the process of her moving in so calm, professional and caring. I absolutely am over the moon with the love and care she has received. I'm so happy we picked this one, it's beautiful.
Reply from Phillipa Green, Home Manager at Starr HillsThank you for your lovely review. Seeing the difference in your mum over the course of a few weeks makes everything we do worthwhile. I will pass on your comments to the team.
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Review from Michael D (Resident) published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff could not have been more pleasant, helpful or friendly if they had been looking after their own grandad. Food has been excellent with a varied menu. Too much pork for me personally. The entertainment has been fun and informative. If the need arises would I come back, yes!
Reply from Phillipa Green, Home Manager at Starr HillsThank you for your lovely review. It was definitely a pleasure to have you stay with us at Starr Hills for respite. We hope that we see you again soon. I will pass on your kinds words to the team.
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Review from Robert T (Son of Resident) published on 30 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been a resident at Starr Hills since 2018 and it is satisfying to know that she is in a safe and caring environment. I appreciate that during this period that she has been welcomed into the community and has the companionship of other residents.
Reply from Phillipa Green, Home Manager at Starr HillsThank you for taking the time to write a review, your feedback is important to us. We are glad that your mum is part of our community at Starr Hills and we know how important that is for her. I will pass on your comments to the team.
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Review from Julie H (Daughter of Resident) published on 1 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dad has been a resident at Starr Hills since Oct 2024. Following a 3 month stay in hospital last year, he had lost the ability (and confidence) to walk and still hadn't made a full recovery prior to arriving at Starr Hills. In the first few weeks the improvement in our dad's health was nothing short
of a miracle. He went from strength to strength. The care and support he received from all the staff was incredible. Nothing was too much trouble. Dad loved it so much that he decided not to return to his house and to make Starr Hills his new home. That care and support has continued and now he can walk as fast as me albeit with a walker. He is happy, well and content. He takes part in the activities which he really enjoys and appreciates the friendships he has made with both carers and residents. Our family will always be eternally grateful to Starr Hills as without them we are not sure he would have fully recovered. You have all given him a new lease of life and we couldn't be happier
Reply from Jacky Parkinson, Deputy Home Manager at Starr HillsThank you for your lovely comments, it is a pleasure to care for your Dad and seeing his progress has been wonderful. I will share your kind words with our staff team.
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Current Review Score: 9.9 (9.914)

Overview of Review Score

The Review Score of 9.9 (9.914) out of 10 for Starr Hills is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.914 for Starr Hills is calculated as follows: ( (427 Excellents x 5) + (32 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 463 Ratings = 4.914
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Starr Hills is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Mar 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (1)

Phillipa

Phillipa Green

Job Title: Home Manager Joined: 2025

With over a decade of experience managing care homes, primarily within the charitable sector, Phillipa Green is a dedicated and compassionate Care Home Manager committed to delivering high-quality, person-centred care. She joined MHA Starr Hills in 2023, bringing with her a wealth of knowledge and leadership expertise. Her approach is driven by a strong belief in dignity, respect, and community, ensuring residents feel safe, valued, and empowered. Phillipa has a proven track record of supporting teams to achieve outstanding outcomes and fostering a warm, inclusive environment where residents and staff can thrive.

Frequently Asked Questions about Starr Hills

What types of Care is Starr Hills registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Starr Hills have?

There are 36 Single Rooms.

What are the Facilities & Services at Starr Hills?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Starr Hills to the centre of Lytham St Annes?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Starr Hills to verify any information. View our terms and conditions. Starr Hills has an Enhanced Service - more info.