Starr Hills

Starr Hills has been a great care home for my nan. Since her stroke, she's needed a wheelchair, constant care and is sometimes not herself. But the care workers here always respond very kindly to her and are patient when she's confused or has misunderstood. She can sometimes be picky but the food served is always up to her high standards, and if she doesn't want something she is always offered great alternatives. She is a bit of a handful but the staff are always lovely with her and I know she's in good hands. Especially now during the pandemic, they're constantly updating their social media with how all the residents are doing and all the entertainment available to them while they're stuck inside!

My mum has been living at Starr Hills for the last 5 months and it was the best decision we have made. Mum is looked after so well by all the staff and we really appreciate the extra mile they go to, ensuring all the residents enjoy a good quality of life. They work very hard to put together weekly activities to appeal to all the residents and there is an excellent atmosphere throughout the home. All the residents are treated with dignity by all the staff. Mum is so happy at Starr Hills and this is paramount to our family. Cannot recommend Starr Hills highly enough.

My mother moved into Starr Hills in January and has been made very welcome and has settled in nicely. Staff are very caring, cheerful and make every effort to ensure residents are well cared for. There is a big focus on excellent food and lots of activities for residents to participate in if they wish. Mum is very happy and I feel glad that she is in safe hands.

My Mum is at Starr Hills and has been for a couple of years now. She is 102 years old and they look after her brilliantly. She tells me she is happy there and that they take good care of her. When she needed to go into a care home I thought I would worry about her all the time, but I know she is looked after so well at Starr Hills that I don't need to worry. During the coronavirus crisis, all the staff have been incredible, keeping the residents safe and entertained throughout. They are doing a wonderful job.

I can’t say enough about the staff but suffice it to say we have no concerns and know they have mums best interest at heart, they have our best interests in the mix, and ultimately mum is really happy, content and safe.

It is the best care home I have visited and I have visited 4 different homes to see elderly friends. Starr Hills takes some beating. I love visiting it.

Thank you for my special friend's care.

The staff are very friendly and the management as well are helpful, kind and very considerate at all times. They all have time to talk and listen as well.

After treatment in hospital, my friend said, "thank goodness I'm going home".

Mum has been in the care home for just over 4 months. She has very recently lost her husband. The care and support she is receiving from all members of staff and other residents is second to none. We know she is in a supportive and loving environment during this difficult and sad time.

My mother was only in Starr Hills at Lytham St Annes for a shorter period than planned but she and I were very happy with the care and consideration she received from all members of staff, including kitchen staff during her stay. She was treated with dignity, respect and kindness at all times. I would be happy to recommend this home to anyone.

This is a very good care home, my friend is very happy and really feels looked after. The staff are all caring and very attentive. Her health has improved so much since she became a resident in the spring of this year. They have loads of activities so there is always something to do, often more than one thing everyday.

I have been visiting my friend on a regular basis once a week for about six weeks and found her very well cared for. All the staff have been so helpful on every occasion.

Starr Hills delivers on all fronts. The standard of care is consistently high, thoughtful and dignified. The staff know and understand the residents as individuals and always deal with them appropriately. There is always a calm and relaxed feel around the home. The range of activities on offer every week is a great strength and ensures the residents get access to all the mental stimulation they need. A terrific place.

A place that deserves recognition for its excellence.

Starr Hills Residential Home is managed and run by consummate professionals who are resident centred, respectful, obliging, understanding and compassionate. My Father-in-Law (95yrs ) has been a resident for over 6 years and has received five-star treatment throughout his stay, all the staff have built a fantastic relationship with him and understand him and his personal needs. His health is deteriorating and all in the home have rallied round to support him and address his every need during this difficult time. The Manager and all her staff are a credit to the organisation and I would have no hesitation in recommending Starr Hills and MHA as a care provider.

A very happy atmosphere.

She is so happy there, has made some lovely friends, has a great rapport with staff and loves it.

Starr Hills is wonderful. It feels more like a hotel than a care home. At 90, my mum was apprehensive about moving out of her own home, but she absolutely loves it there and she feels completely safe. She loves the community, the activities which give her a buzz of stimulation she had previously been missing. The home is always fresh and spotlessly clean and well-staffed by dedicated, friendly carers and management who are constantly ensuring that everyone's needs and wishes are met and that their individuality is respected and supported. The rooms are lovely, the food is excellent. I honestly can't speak highly enough about Starr Hills. I feel so fortunate to have got my mum in there and I am so grateful to the Starr Hills team for looking after her so well.

Excellent care and well done for making it homely and an excellent environment to be in.